An unknown error (1603)
Im having this problem of not having enabled my voice over kit. I just buy my ipod for several weeks ago. Then when im synching my songs as usual in my ipod shuffle 3rd gen. the voice over kit cannot be installed. and i do the removing of itunes then download it again and yet it wont happen.
when i try to check the "Enable Voice over" this error always show up "iTunes was unable to install the VoiceOver kit. An unknown error occured (1603)."
please i need help. im freaking out!
Hello Purplelicious,
And welcome to Apple Discussions!
Download the *Windows Cleanup Utility* and remove the iTunes application via this utility. Then re-download iTunes once again. This will ensure that all files related to iTunes will be deleted before re-installing.
http://support.microsoft.com/kb/290301
B-rock
Similar Messages
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how do i fix my iphone 5 stuck in recovery mode and wont let me restore it just says unknown error 1603 has occured
http://support.apple.com/kb/TS3694#error1603
Follow the steps listed above for Error 1604. Also, discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user. If the issue remains, Eliminate third-party security software conflicts.
http://support.apple.com/kb/TS3694#error1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection. -
Unknown error 1603 when trying to restore my iphone 3g in itunes - help!!!
hello everyone - any help on the following issue would be greatly appreciated!
just updated to latest version of i tunes on my PC, synced all my new music etc, then phone just got stuck on the black screen with the small apple logo in the middle. phone (iphone 3G) won't turn on and just has the signal to connect to itunes. so i connect to itunes and it says iphone is in recovery mode - must restore phone to use, so i do that but it keeps getting stuck on the 'preparing to restore i phone' screen for a few mins before coming up with 'unknown error 1603'.
anyone else had this problem?
anyone know if i can log into i tunes on a different computer and try to restore it?
if problem persists do i go to o2 shop where i bought it, or apple shop to sort it?? (stupid question probably) but i am clueless about this sort of thing! (i am insured)
any help hugely appreciatedi do that but it keeps getting stuck on the 'preparing to restore i phone' screen for a few mins before coming up with 'unknown error 1603'.
Just doublechecking. Have you worked through the 1603-specific instructions from the following document?
[Update and restore alert messages on iPhone and iPod touch|http://support.apple.com/kb/TS1275] -
I am trying to restore my iphone3g but I can only get to item 8 and then it stops and says ( could not be restored unknown error occured)
I cannot get to step 9 to complete restore and to reactivate my phone...I would appreciate any help thank You krisi do that but it keeps getting stuck on the 'preparing to restore i phone' screen for a few mins before coming up with 'unknown error 1603'.
Just doublechecking. Have you worked through the 1603-specific instructions from the following document?
[Update and restore alert messages on iPhone and iPod touch|http://support.apple.com/kb/TS1275] -
I've tried upgrading my iPhone 4S using iTunes 12.01.26 on 4 different computers at home and at the office:
Macbook Air - OS X version 10.7.5
Macbook Pro - OS X Yosemite
2 PCs running Windows 7 Professional
iTunes downloaded the installer and the installation process seemed to get 90% complete before showing the error, "The iPhone, "iPhone" could not be updated. An unknown error occurred (6)."
The phone is now stuck on the red iTunes logo screen:
How can I get it out of this mode?
I've tried holding the power button and home buttons down for ten seconds, then letting go of the power button, but keeping the home button down for another 10 seconds. I've also tried Reiboot, Wondershare Dr. Fone in desperation to try to get the phone out of this mode. Nothing seems to fix it.
If anyone has any suggestions, please let me know.i do that but it keeps getting stuck on the 'preparing to restore i phone' screen for a few mins before coming up with 'unknown error 1603'.
Just doublechecking. Have you worked through the 1603-specific instructions from the following document?
[Update and restore alert messages on iPhone and iPod touch|http://support.apple.com/kb/TS1275] -
"The iPod could not be restored. An unknown error occurred. Error 1603" Help!
So I had recently jail broken my iPod(2G, 8MG), which was stupid of me and I regret it, but I kept having issues with it so I manually erased everything off my device from the settings straight on my iPod, then my iPod refused to go passed the apple logo when it restarted.
I have updated my iTunes, I have put my iPod in DFU mode multiple times and have tried restoring it and it doesn't work, then I press "shift" (I work on a Windows) and then click restore and my downloads file comes down and I click on the firmware I downloaded which is 4.2.1 I believe. It starts to restore, then after around 5 minutes I get the error message "The iPod could not be restored. An unknown error occured. Error 1603."
I'd love for some help, I'm starting to get frustrated and I do not have the money to buy a new iPod.Yu said: Jailbroken
Jailbreaking voids the Apple warranty and also means that you will not get any support from Apple, including from this Apple forum. Jailbreaking can't be discussed in this Apple forum.
Unauthorized modification of iOS has been a major source of instability, disruption of services, and other issues -
The iPhone "iPhone" could not be restored. An unknown error occurred (1603)
Went to update my iPhone on iTunes...gave me an error saying I must restore my phone before I can update...which meant losing pics and songs but ok...gotta have my phone...now it extracts software but when it gets to "Preparing iPhone for restore..." it will soon have this message that follows...The iPhone "iPhone" could not be restored. An unknown error occurred (1603)...I have tried many many times and same result...then iTunes pops up with a message saying that your phone is in recovery and must be restored before using iTunes...and my phone has a yield sign that says please connect to iTunes...I kinda need my phone so...ummm HELP!
Hey jkhCotton,
Do you see the same error when trying to restore from another user account?
This article describes creating and testing from another user account.
http://docs.info.apple.com/article.html?artnum=305491
If it has the same issue in another user account try the "System-wide Troubleshooting" tips in that article.
Also, make sure the latest version of iTunes is installed.
http://www.apple.com/itunes/download/
Jason -
Error message: IPod could not be restored. An unknown error occurred (1603)
After I upgraded my ITunes and tried to sync my IPod touch I got this message.
Error message: IPod could not be restored. An unknown error occurred (1603)
Hi rtpeter1 ...
Error 1603: If you receive this error and the iOS device is not automatically placed into recovery mode, it may be necessary to do so manually. Refer to iPhone and iPod touch: Unable to restore for steps on placing iPhone into forced recovery mode. Also, remove the IPSW and attempt to restore again. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user.
From here > iOS: Resolving update and restore alert messages -
Hi, my iphone its in recovery mode and when i restore my iphone 5s loading show the blue screen and show note on itunes (unknown error 14) please i need your help please . thanks
In the article Resolve iOS update and restore errors this is what it says about error 14:
Check your USB connections
Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4005, 4013, 4014, or “invalid response."
If the USB connection between your device and computer is interrupted, you may be unable to update or restore.
To narrow down the issue, you can also change up your hardware:
Use the USB cable that came with your device, or a different Apple USB cable.
Plug your cable into a different USB port directly on your computer. Don't plug it into your keyboard.
Try a different computer.
If necessary, resolve any further issues with the USB connection, then with your security software.
If you're still seeing the error message, check for hardware issues by following the next section. -
Iphone problem with itunes error 1603 on restore
I allowed my iphone battery to fully discharge and upon recharging got the error message with a large exclamation mark “please connect to itunes”. When I connected to itunes I was told that the phone was in recovery mode and needed to be reloaded. Itunes went out and downloaded the new firmware and began the install process after I approved the input screen that said it would wipe out all my data. 1/3 of the way through the process I received a message box that told me the process had failed to restore the iphone for an unknown error (number 1603).
After looking online and calling ATT as well as Apple the best solution I received was to send the iphone in for replacement (i am 5 hours from an apple store). After fiddling around I have managed to solve the problem on my own.
After trying everything else with no results, I pulled the SIM card out of the iphone and plugged the iphone into my computer. Itunes then reloaded the software and firmware successfully. I then put the SIM card back in and synced it up with itunes and it asked me to confirm the resync. Afterwards it just worked fine.
My iphone works again!"1- suddenly my iPhone 5 lost mobile company signal and word searching appears instead but no signal for the hole day so I changed the sim with other provider and since it gave me the same result I searched the web and the seems no solution other than restore.
I did restore and update to iOS 7.0.4 but at the restore takes at the last 1% in the last moment of restore it will take loooong time then gave me error 3. And now for more than a month the iPhone stuck with recovery logo. Almost I tried every trick in the book . Change USB cable, port, PC. PC with other OS . Even freezing the iPhone as I read here noooooo result the same happened again and again."
I have exactly the same problem with my iPhone 5s! -
The iPod "iPod" could not be restord. An unknown error occurred (6).
Error 6! I won't forget! Here's my story:
I had no problem paying and downloading the software, iTunes had my iPod Touch backed up without any problem either. But it just wouldn't install the freaking software. I kept getting this error message "An unknown error occurred (6)". I lost count how many times I tried this and i am very frustrated.
This is what I found on the support page regarding what to do with an error 6 and many other errors (2, 6, 9, -18, -48, -50, 1002, 1011, 1601, 1602, 1603, 1604, 1608, 1609, 1611, 2003, 2004, -9808).
http://support.apple.com/kb/TS1275#iTunes_current
Anyone encountering the same problem, pls check out the support article and try going through the steps Apple suggested there, see if it will fix the problem cause I went through every single one of them (except using a windows machine) and none of them worked. Sigh~! I am back to 1.1.4 now and Apple will be hearing from me.
10 bucks short and my Saturday gone, I am not happy. (and don't get me started on the $20 I paid in January!!! Fxxx!)JTZEM, thanks. I feel like a need for an 'error 6' support group...
If you do contact Apple and got an explanation/fix for the problem, could you pls post it here cause I don't live in the States, our support from Apple here could take days if not weeks. Thanks. -
HELP I am getting an error when I connect my iPhone to my computer and open iTunes 7.3. It says it has no software so I download it then it trys to install it but I always end up with the same error. I reinstalled iTunes already.
I allowed my iphone battery to fully discharge and upon recharging got the error message with a large exclamation mark “please connect to itunes”. When I connected to itunes I was told that the phone was in recovery mode and needed to be reloaded. Itunes went out and downloaded the new firmware and began the install process after I approved the input screen that said it would wipe out all my data. 1/3 of the way through the process I received a message box that told me the process had failed to restore the iphone for an unknown error (number 1603).
After looking online and calling ATT as well as Apple the best solution I received was to send the iphone in for replacement (i am 5 hours from an apple store). After fiddling around I have managed to solve the problem on my own.
After trying everything else with no results, I pulled the SIM card out of the iphone and plugged the iphone into my computer. Itunes then reloaded the software and firmware successfully. I then put the SIM card back in and synced it up with itunes and it asked me to confirm the resync. Afterwards it just worked fine.
My iphone works again! -
I have an iphone 4 nearly 2 yrs old. It has worked perfectly for that time. On Friday last (whilst away on holiday) I took the phone out of my pocket & it was lifeless. I tried switching it on, no joy, I tried the power/home button reset no joy. I plugged it into a mains charger & it came on but had a banner across the screen saying "verification required". I removed the charger & decided I would try again when I got home so I could connect to my PC & iTunes.
At home I went through the whole above process again but when I plugged it into the mains again it just had the Apple logo going on/off repeatedly. I plugged the phone into my PC & the apple logo appeared followed by the "connect to iTunes". In iTunes I get the banner "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes". So I click on "OK" the "Restore" then a banner asking if I'm sure I want to restopre the iPhone appears, press "Restore & Update". iTunes starts to remove the software, veryfies it with Apple & then another flag "The iPhone could not be restored. An unknown error occurred (21) which appears to be a security issue.
I thought the above problem was something to do with O2 because I picked up my new iPhone 4S last Tuesday but was unable to set it up until I got back from my holiday, O2 say it isn't anything they've done.
My question is has it happened to anyone & can anybody offer a solution, is it a hardware or software issue?Please see the two articles below:
http://support.apple.com/kb/TS3694
http://support.apple.com/kb/TS3125 -
Unknown Error during Recovery - iPad no longer Recognized by iTunes
I have a 3rd Generation iPad which I was attempting to perform a factory reset. I received an "Unknown Error" during the process and from that point on I have been unable to get iTunes to recognize my iPad in recovery mode (or otherwise).
I have tried every thread on the subject, but I found one interesting thing. If I connect the iPad with the same cable, etc. to another computer it immediately recognizes it in recovery mode and offers to restore the iPad.
It seems like my computer is not recognizing the iPad because it was in the process of restoring the device when the error occurred. Does anyone know if there is a way to reset or fix this issue. I would prefer not to update iTunes and download both the new iTunes and iPad software again and use another computer if it is not necessary.
Any help would be appreciated.
ThanksHey KSHItunes,
That was a good test to try your iPad on another computer. It does seem to isolate the issue to something with your computer setup.
Although you would prefer not to update iTunes, there may be steps in this article which can help.
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
Please check it out.
Regards,
Nubz -
I just updated ios to 5.1.1 and now i ccan not connect to itunes with it. It gives me an unknown error. Was not able to restore from back up due to this?
And what is the complete wording of the error message?
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