An unknown error-can't open iTunes
iTunes wont launch..."an unknown error has occurred" but when I log off my name on my mac and enter guest, iTunes comes up and runs no problem. I tried disk utility and still no good. Getting an iPhone for fathers day...but need itunes. Can anyone help?
The -50 in that context can indicate damage to your Apple Application Support. (Apple Application Support is where single copies of program files used by multiple different Apple programs are stashed.) So I'd first try a repair install of your Apple Application Support.
Restart the PC.
If you've got XP: head into your Add or remove programs control panel, select Apple Application Support, click "Change" and then click "Repair".
If you've got Vista or 7: Head into your Uninstall a program control panel, select "Apple Application Support", and click "Repair".
Does the repair install go through okay? If so, does your iTunes start launching again?
Similar Messages
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ITunes unknown error (-9808) Cannot open iTunes! Please help!
Can anyone help me! Whenever i try to log into iTunes it says: We could not complete your iTunes store request. An unknown error occured (-9808).
If this has happened to anyone please tell me how you overcame it. I miss buying music and need some new songs!
Thank-you xxI am having the same issue. I have checked the suggestions of proxy and turned off my Norton Firewall and still have the same problem. Can somebody please help?
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
Dell Inc. Latitude D610
iTunes 8.0.2.20
QuickTime 7.5.5
FairPlay 1.1.11
CD Driver 2.0.7.5
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.1.2.7
Bonjour 1.0.5.11 (118.5)
iTunes Serial Number 8E21C30FDFDB37AE
Current user is an administrator.
The current local date and time is 2009-02-16 20:02:24.
iTunes is not running in safe mode.
Video Display Information
ATI MOBILITY RADEON X300
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {063567B6-8056-4744-A025-3C11EB8F0C65}
Description: Dell Wireless 1370 WLAN Mini-PCI Card - Packet Scheduler Miniport
IP Address: 192.168.1.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Mon Feb 16 15:16:00 2009
Lease Expires: Tue Feb 17 07:16:51 2009
DNS Servers: 192.168.1.1
192.168.1.1
Adapter Name: {E56FCA09-A4C9-4B9F-B4D6-1E71383AF246}
Description: Broadcom NetXtreme 57xx Gigabit Controller - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sat Oct 11 17:11:04 2008
Lease Expires: Sun Oct 12 17:11:04 2008
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was unsuccessful.
An unknown error occurred (-9808).
Secure connection attempt to iPhone activation server unsuccessful.
An unknown error occurred (-9808).
Last successful store access was 2009-02-16 19:59:29. -
Unknown error (-50) when opening itunes
When I try to open itunes I get an error message (-50). There is another user on my computer with MP3 Rocket could this be the problem?
Wrong forum. You need the Safari for Windows one: http://discussions.apple.com/forum.jspa?forumID=1188 Post there and close this one out.
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Application error- can't open itune
Every time when I open itunes, it always shows as follows,
iTunes.exe-Application Error:
The exception Privileged instruction, (0xc0000096) occurred in the application at l0cation 0x013ec36a.
Click on OK to terminate the program
Click on CANCEL to debug the program
Please help.I do not know the answer to this, but if you are willing to to do some troubleshooting:
Which version of windows are you using?
XP vista or 7, 64 bit or 32 bit.
Do you have Quicktime? If so does Quicktime launch?
Did you change anything on your computer just before this problem started?
Please look in the Event viewer for a helpful error message.
To open the event viewer:
Control Panel>>Administrative Tools>>Event Viewer
Or type Event Viewer into the search box.
Then select Windows Logs>>Application
Open the Event viewer immediately after iTunes crashes.
The error message should be at or near the top.
Double click on it to open more information and press copy.
Paste the result into your post.
You are looking for a message starting something like this:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.2.1.1
Application Timestamp: 4d756476
Fault Module Name: iTunes.dll -
I get the error below when I open itunes 10.7 on my imac running os10.6.8. This started happening when I upgraded to itunes 11 but did not like the interface. I restored the previous version from Time Machine. Then started getting this error.
issue resolved for the moment. Although the new version of iTunes was not starting on it's own with the iMac. It did start up once I conected my iPhone to the computer...
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Can't open itunes created by newer version error
hi can anyone help with this error - can't open itunes as it was created by a newer version
You must have more than one version installed, though only one may be showing in the Dock if you use a Mac. CC now covers three versions, CS6 (8.x), CC (9.x) and CC2014 (10.x).
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I can't open iTunes. When I do it says "The iTunes application could not be opened. An unknown error occured (13014)."
How can I get rid of this error message and open iTunes?are you running any anti virus software on your machine ?
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CAN'T OPEN iTunes, get message "can't open Error (-50)?
Can't open iTunes, get error message (-50)?
The 50 when launching iTunes can indicate a damaged Apple Application Support. So first I'd try a Repair install of your Apple Application Support.
Restart the PC. In your Add or Remove Programs control panel, select Apple Application Support, click "Change" and then click "Repair".
Does the repair install go through okay? If so, does itunes launch without the (-50)? -
I can not open itunes on my computer. It started when an upgrade appeared. Now I get a message that states This application has failed to start because MSVCR80.dll was not found. Re-installing the application may fix this problem. I tried to reinsall the application but it did not help. I also get a message iTunes was not installed correctly. Please reinstall iTunes Error 7 (Windows error 126) Please Help me!
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99623) -
all of a sudden I'm getting a 'itunes.exe - system error It says the program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem. I have tried to reinstall and still can't open itunes. help!
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
Error Message when open iTunes -42032. What can I do?
Error Message when open iTunes -42032. What can I do?
Try 2 solutions: 1. Press both Ctrl and Shift keys then double click on ITunes. Hold keys down until a box appears on screen indicating ITunes is starting in "safe mode'. left click on 'continue" and ITunes will run without closing.
2; Start ITunes normally, then after loading, choose "Match" and then touch "stop" beforre step 3 , Uploading songs...", runs for more than a few seconds. The code problems are in Match; the uploading function in Match. ITunes won't crash if you stop Match soon enough! -
I can't open itunes on my PC i get this error message "runtime error R6034 an application has made an attempt to load the "C" runtime library incorrectly" ??? i also get this message "itunes was not installed correctly please reinstall" error 7(windows error 1114) still no luck. ???
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I keep getting the following message:
Runtime Error...Microsoft Visual C++ Runtime Library Program C:\Program Files\iTunes\iTunes.exe
R6034 An application has made an attempt to load the C runtime library incorrectly and can't open iTunes now.
Please could someone help with this query as I am at a loss as to why this problem is now occurring? Thank you.Check the user tip below.
https://discussions.apple.com/docs/DOC-6562 -
I can't open Itunes on my mac. error 130001. how to fix?
I can't open Itunes on my mac. error 130001. how to fix?
Hi gingerjacker,
Welcome to the Support Communities!
Did you restart your Mac and try again? Sounds simple, but it's a good first step when troubleshooting.
If the issue persists you may need to delete iTunes from the Applications folder and download a fresh copy. This does not affect your iTunes library, which is in a different location.
Troubleshooting iTunes installation on Mac OS X
http://support.apple.com/kb/ht2311
Apple - iTunes - Download iTunes Now
http://www.apple.com/itunes/download/
Cheers,
- Judy -
I can't open iTunes on my PC and I'm unable to uninstall or reinstall. I get 2 errors - 2502
I can't open iTunes on my PC and I tried uninstalling & reinstalling but I get two error messages 2502 & 2503. I gave windows 8 and I've never had this problem before.
Hello adniltrawets
If you are having issues with iTunes starting up, check out the article below to troubleshoot and isolate the issue. It will walk you through starting up in Safe Mode as well as testing in a new user to see if it does not the same thing there.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Regards,
-Norm G.
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