An unknown error occurred (-124)

I cannot update my ipod whatsoever. I keep receiving "The iPod XXXX cannot be updated. An unknown error occurred (-124)." I have searched and searched but cannot find anything related to error (-124). I have a 4th gen iPod running software v3.1.1 and iTunes is v7.0.2.16. I seemed to start receiving the error after I updated my ipod a few weeks ago. I managed to manually bring songs across one at a time but it hangs when playing or skips through groups of songs, or plays 5-10 seconds of a song and then skips.
Any way to downgrade back to a lower version of iTunes?
Custom Windows XP Pro

As an update to this, I have just installed the latest version of iTunes (7.7), so I'm running all the latest iPod and iTunes versions...
...but I'm still having the same problem
Can anyone provide any insight into how to fix this???

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Dreaded "An unknown error occurred (-124)" problem

I've seen various posts on this and related topic, and have tried a few of the suggested solutions without success, so thought I'd post my version to see if anyone can suggest a way to fix this.
I have a 30GB video iPod that is about 2 years old. Up until recently, it was working fine. About a week ago I tried to sync it up with iTunes as I had some new music and it all went pear shaped.
Basically, it takes a few minutes to recognise that my iPod is connected, during which time I hear a few random "clicks" from the iPod (sounds very much like the noise the click wheel makes). On attempting to sync, it will get a few songs (usually somewhere between 5-20) before bombing out with the following error message:
"The iPod "[ipod name]" cannot be synced. The required folder cannot be found"
I hit OK to this, and then shortly after I get the following message:
"Attempting to copy to the disc "[ipod name]" failed. An unknown error occurred (-124)"
At this point, the iPod resets itself (as if I had done a manual reset) and then will eventually come back to the main menu. iTunes then attempts to sync again, with a similar result. I've only ever let this happen about 3 times before disconnecting and trying various things (resetting iPod, turning PC off and on, using different USB port, charging iPod from my wall charger for an hour, etc, etc)
I can run the iPod in diagnostic mode without any problems. I have also reformatted my iPod, as well as downloaded V1.3 of iPod software and am running V7.5.0.20 of iTunes.
Some of the other posts on here seem to indicate this problem only occurs when syncing videos or photos, but I have neither - I'm just trying to sync my music.
To make it even more frustrating is that after doing all the things I can think of, at some seemingly random point my iPod will decide its had enough of ******* me off and will happily sync without incident. But this normally takes an hour of fruitless effort and increasing levels of frustration!! Oh, and yes - I have tried to be a bit systematic with my "try this, then try that" to see if I can stumble across the right sequence of events, but there doesn't appear to be anything that works consistently!!
Is it just me, or is Apple becoming more and more like Microsoft when it comes to product reliability???

As an update to this, I have just installed the latest version of iTunes (7.7), so I'm running all the latest iPod and iTunes versions...
...but I'm still having the same problem
Can anyone provide any insight into how to fix this???

'attempting to copy to the disk IPOD' - unknown error occurred (-124)?????

Dear all,
My first time posting - my ipod was dropping songs so i tried resetting it and putting the songs back on. Didnt work so i ended up restoring it. I was initially on itunes 4 but then upgraded to itunes 6. Now - i have restored the ipod, cleared all the songs but cant put any of my songs from before back on as i get this error message after about 60 songs.
What happens is i plug the ipod into my pc, it says it is copying, updating but when it gets to a certan point (different every time), i get the message above! Also - youd think that the songs its updated would be on my ipod at least but nothing at all. And its frozen saying 'do not disconnect'
Please help me not spend £169 to fix my poor U2 ipod!

Evie,
I have experienced the same problem over the last few days. Last night, I tried the apple troubleshooting guide titled "iPod shows up in windows but not in Itunes". The reason I did this is that after experiencing the same errors that you have, I updated my Itunes and Ipod to most current OS, and then my Ipod was not being recognized at all! After 3 hours of trying to get the fixit instructions to take, I had to get some sleep. I still have no contact between Ipod and Itunes, but if I get the bug worked out, I'll follow up and let you know what happened. I'd appreciate you sharing your success as well if you find some.
thx
manitou

I can't upload photos to facebook from iPhoto 11 (9.4.3) Message says :"An unknown error occurred, please try again later"

I have a new MacBook Pro 15" Retina with OSX Mountain Lion 10.8.3 (just did the combo update)
iPhoto 11 (9.4.3) is installed and freshly updated.
I used to share photos from iPhoto directly from my previous computer (a 2009 MacBook Pro running OSX Leopard).
It doesn't seem to work anymore on my new computer. When I try to connect to facebook, I keep having the same message :"An unknown error occurred, please try again later".
I am in China, where Facebook is blocked, but I have a VPN on (Astrill), simulating a connection from LA. I have no problem at all to access Facebook from Chrome, Safari and Skype.
I am sure that I am typing the right username and password.
I made sure iPhoto wasn't blocked in my facebook app settings.
I tried to delete the account, closing iPhoto and relaunching. It still does not work.
I tried to delete the com.apple.iphoto.plist from Library/Preferences (as suggested on another thread in this forum). It didn't do anything.
It is getting very frustrating and I really don't want to throw my new computer through the room. Anyone managed to solve this issue ?
Thanks.

It is peculiar, that Chrome, Safari, and Skype can access FB, but not the iPhoto uploader.
Do you see any error messages/ diagnostics in the Console Window, when you try to connect to Facebook?
Launch a Console window from Applications > Utilities and clear the Console Window. Then try to upload. Are there any new messages?
And also launch a Terminal and have a look, if "facebook.com" is properly resolved:
Type
ping facebook.com
into the window. Do you see any transmissions? What is the IP address used?
I see:
PING facebook.com (173.252.110.27): 56 data bytes
64 bytes from 173.252.110.27: icmp_seq=0 ttl=243 time=110.486 ms
64 bytes from 173.252.110.27: icmp_seq=1 ttl=243 time=109.365 ms
64 bytes from 173.252.110.27: icmp_seq=2 ttl=243 time=110.101 ms
64 bytes from 173.252.110.27: icmp_seq=3 ttl=242 time=109.829 ms
64 bytes from 173.252.110.27: icmp_seq=4 ttl=242 time=111.323 ms
64 bytes from 173.252.110.27: icmp_seq=5 ttl=242 time=110.346 ms
64 bytes from 173.252.110.27: icmp_seq=6 ttl=242 time=110.708 ms
64 bytes from 173.252.110.27: icmp_seq=7 ttl=242 time=112.685 ms
64 bytes from 173.252.110.27: icmp_seq=8 ttl=243 time=124.256 ms
64 bytes from 173.252.110.27: icmp_seq=9 ttl=243 time=112.106 ms
^C
--- facebook.com ping statistics ---
10 packets transmitted, 10 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 109.365/112.120/124.256/4.159 ms
Try the same with "dig":
dig facebook.com
; <<>> DiG 9.8.3-P1 <<>> facebook.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 25051
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0
;; QUESTION SECTION:
;facebook.com. IN A
;; ANSWER SECTION:
facebook.com. 775 IN A 173.252.110.27
;; Query time: 11 msec
can you "ping" facebook?

Hello all .. i have a big problem in my ipad version 5.1.1 that is when i connect the ipad with my computer the i tunes give me this message ( itunes couldnt connect to this ipad .an unknown error occurred (0xE8000012).) how i can solve this problem pleas

hello all .. i have a big problem in my ipad version 5.1.1 that is when i connect the ipad with my computer the i tunes give me this message ( itunes couldnt connect to this ipad .an unknown error occurred (0xE8000012).) how i can solve this problem please
and this is an pic for the problem

There is some troubleshooting for 0xE8 error codes on this page : http://support.apple.com/kb/TS3221 - you could see if anything on that page fixes it

How can you get your music synced from iTunes to your iPod when a window pop ups on the screen saying"The iPod "Edward's iPod" cannot be synced. An unknown error occured (13019))?

I had 429 songs already on my iPod Touch. When I was in the process of syncing a song from my iTunes Library on to my iPod, a window popped up on the screen saying, ""The iPod "Edward's iPod" cannot be synced. An unknown error occured (13019)). I click "Device" on my iTunes Library to make sure the song was in my iPod. It showed the song that was recently synced now listed under "Device", but when I physically looked for the song on my iPod Touch, it does not appear on there at all. It all started when I decided to put a Playlist I created in the iTunes Library and transferred it on to my iPod. Do you know why it may affected my syncing process and is there any way where I could get the syncing function back to normal so that I can continue adding songs on my iPod? Thank you for listening. P.S. My iPod iOS version is 4.3.5.
Message was edited by: edwardwashere

Try here:
iTunes: Error 13019 during sync

In Google Scholar, the "Import to EndNote" now gives an error: "Download Error ... an unknown error occurred."

In Google Scholar, the "Import to EndNote" link now generates an error
=========
Download Error
<<Filepath>> could not be opened, because an unknown error occurred.
Try saving to disk first and then opening the file.
=========
Screenshot here - www.imgur.com/K8kqd.jpg
MAC OSX Version 10.7.5
FireFox Version 17.0.1
EndNote Version X6
Google Chrome does not have any issues and Safari at least downloads the file to be manually opened.
Any ideas?

Error 1611: This error may indicate a hardware issue with your device. Follow the steps in this article. Alsoattempt to restore while connected with a known-good 30-pin Dock Connector cable, computer, and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value (00 499901 064000 0) can also confirm a hardware issue. Out-of-date or incorrectly configured proxy or security software, such as FoxyProxy, can cause error 1611. To troubleshoot third-party security software, follow these steps.
Above from:
http://support.apple.com/kb/TS3694

I downloaded an album from iTunes and some of the songs downloaded but others didn't there was an error message 8003 Unknown error occurred. While I downloaded the album to my phone, it wouldn't download to my mac, what am I doing wrong???

I purchased an album on ITunes store, while the items downloaded to my phone, it didn't download to my mac. Some of the songs downloaded but not the majority, when I try to download the songs, it gives me an error 8003 Unknown error occured. What am I doing wrong? If I can't download this album, how do I get a credit??

Hello mercdw,
Once the music has been downloaded to your iPhone, you can transfer purchases from your device to iTunes.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/HT1848
Alternatively, the following article provides further information regarding this error and steps that can help resolve the issue.
"Error -50," "-5000," "8003," "8008," or "-42023"
These alerts occur due to timeouts or conflicts trying to write a file during download.
If you encounter this issue while accessing iTunes Store:
See iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store
If you encounter this issue while while downloading something from the iTunes Store:
Delete your iTunes Downloads folder, located in:
Mac OS X:  ~/Music/iTunes/iTunes Media/Downloads Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory.
Windows Vista:  \Users\username\Music\iTunes\iTunes Media\Downloads\
Windows 7:  \Users\username\My Music\iTunes\iTunes Media\Downloads\
Windows XP:  \Documents and Settings\username\My Documents\My Music\iTunes\iTunes Media\Downloads\
After locating your iTunes Downloads folder:
Quit iTunes.
Delete the Downloads folder on your computer.
Open iTunes.
Choose Store > Check for Available Downloads.
Enter your account name and password.
If you encounter this issue while while downloading Digital Copies using Windows:
Use MSCONFIG (directions for Windows XP and Windows Vista/Windows 7) to disable conflicting software.
If using MSCONFIG steps resolves the issue, you may want to use the System Configuration Utility to turn on the third-party System Services and Startup Items one at a time (restarting your computer after turning on the item or items) to identify which System Service or Startup Item is causing the conflict.
You can turn all of them back on by selecting the Normal Startup option under the General tab of the System Configuration Utility window, but please note that this may cause the issue to reoccur.
If you are able to isolate the issue to a particular third-party software, you may wish to contact them to let them know of the conflict.
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Cheers,
Allen

ITunes wont open for me. it keeps saying "the Disc "untitled playlist" cannot be read. An unknown error occurred (-69)." don't know how to get it to work. Please help

iTunes wont open for me. it keeps saying "the Disc "untitled playlist" cannot be read. An unknown error occurred (-69)." don't know how to get it to work. Please help

It is likely a hardware failure
http://support.apple.com/kb/TS3694?viewlocale=en_US#error1

Itunes wont open, I get "itunes application could not be opened. An unknown error occurred (-50)"

I'm on Windows 7 - using itunes daily without problems and suddenly itunes wont open, I get "itunes application could not be opened. An unknown error occurred (-50)" The only thing I can think is I think there was a download in progress when I shut down the computer.
I tried uninstalling and reinstalled, but I get the same thing. I tried clearing the itunes folder and reinstalling, same thing. help!

Doublechecking. When you did the complete uninstall, were you using the following document as a guide?
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
(If damaged program files are involved here, a standard install might not remove them, and a reinstall might not then replace them. So the Verify iTunes and related components are completely uninstalled section is an important step.)

"There was a problem downloading podcast. An unknown error occurred (-50)"

Hello everyone,
When I try to download the latest episode of my podcast feed, I see an exclamation mark next to the episode. When I click on the exclamation mark for more information, I see the following error message:
"There was a problem downloading <podcast_episode>. An unknown error occurred (-50). Please check that the URL is correct and the connection to the network is active and try again."
I was hoping that somebody might take a look at my feed and review the code for any potential problems. It can be found here:
http://www.stereogol.com/audio/wimpy_podcast.php
Important notes:
1. This is not XML code. It is an XML generator created in PHP.
2. This feed used to work fine in iTunes. I had many episodes already downloaded.
3. I began noticing the problem after upgrading to iTunes version 7 and beyond.
4. I know at least 3 other people that experienced the same problem with my feed after upgrading.
5. Upgrading to newer service packs (7.0.2 for example) has not solved the problem.
6. I ran my feed through an RSS validator. It spotted 2 errors: (1) the width of the podcast image and (2) the syntax of the <source> tag. I made corrections but they did not solve the problem. I changed them back after that.
Thanks in advance for any input you can provide.
Pedro

Try fixing up the validation issues...
http://www.feedvalidator.org/check.cgi?url=http%3A%2F%2Fwww.stereogol.com%2Faudi o%2Fwimpy_podcast.php
Not promising it will help, but it's worth a shot.

There was a problem downloading An unknown error occurred (-50).

Hi,
After upgrading to Itunes 11 it refused to play movies I had purchased through the Itunes store, even though I could see the files were there on my hard drive, and the movie covers were visible in Itunes. I discovered that the only way to get them playing was to redownload them from the Icloud. If this wasn't bad enough (I have over 200GB of movies) I am getting the following error on particular files.
There were problems downloading some purchased items.
For more information on the items that could not be downloaded, click below.
There was a problem downloading “The Avengers - iTunes Extras / The Avengers / Joss Whedon”. An unknown error occurred (-50).
Please check that the connection to the network is active and try again.
There was a problem downloading “The Avengers - iTunes Extras / The Avengers / Joss Whedon”. An unknown error occurred (-50).
Please check that the connection to the network is active and try again.
There was a problem downloading “Bad Teacher (Unrated) - iTunes Extras / Bad Teacher (Unrated) / Unknown”. An unknown error occurred (-50).
Please check that the connection to the network is active and try again.
There was a problem downloading “Bad Teacher (Unrated) - iTunes Extras / Bad Teacher (Unrated) / Unknown”. An unknown error occurred (-50).
Please check that the connection to the network is active and try again.
There was a problem downloading “Battle: Los Angeles - iTunes Extras / Battle: Los Angeles / Jonathan Liebesman”. An unknown error occurred (-50).
Please check that the connection to the network is active and try again.
There was a problem downloading “Battle: Los Angeles - iTunes Extras / Battle: Los Angeles / Jonathan Liebesman”. An unknown error occurred (-50).
Please check that the connection to the network is active and try again.
I hope somone can help me with both problems because whilst my ISP might like to see me download 200MB of data (I pay extra when I go over 20GB in a month), I would not. Also the error problem would be usefull to correct because I would hate to lose any of my Itunes purchases. I should probably mention that I am using Windows 8 64 bit.
Thanks,
Lachlan

Hi Lachlan,
That sounds frustrating. Luckily, we have documentation on this error message:
iTunes Store: "Error (-50)" when downloading purchased content
http://support.apple.com/kb/TS1583
This can happen when the connection timeout occurs while downloading purchased content from the iTunes Store. Certain types of software may also affect the way a computer sends and receives information from the internet. Here are a few examples of these types of software:
- Firewalls
- Web Accelerators
- Ad Filters
- Virus Protection Software
Cheers!,
Matt M.

HT201210 I am trying to restore software on my iPad which is connected to my PC with iTunes when i'm in recovery mode a warning comes up "The iPad could not be restored an unknown error occurred (1604) I have followed all suggestions but still my iPad is

I am trying to restore software on my iPad which is connected to my PC with iTunes when i'm in recovery mode a warning comes up
"The iPad could not be restored an unknown error occurred (1604) This i have discovered probably a USB timing problem ?
I have followed all suggestions but still my iPad screen is locked with a iTunes logo and a USB cable beneath it, wish I had never bothered
to update it now. Any help would be appreciated. rg

When I restart my iPad the connect to iTunes comes up and stays on until it shuts down again, I have read a report from Apple support suggesting I reinstall iTunes so I might try that again and also your suggestion which i shall also try, but thanks again - rg1547

I am trying to restore my iphone 3g but it stops at item8 with a message unknown error occured,I cant get to step 9 to turn my phone back on,would greatly appreciate any help.Tks Kris

I am trying to restore my iphone3g but I can only get to item 8 and then it stops and says ( could not be restored unknown error occured)
I cannot get to step 9 to complete restore and to reactivate my phone...I would appreciate any help thank You kris

i do that but it keeps getting stuck on the 'preparing to restore i phone' screen for a few mins before coming up with 'unknown error 1603'.
Just doublechecking. Have you worked through the 1603-specific instructions from the following document?
[Update and restore alert messages on iPhone and iPod touch|http://support.apple.com/kb/TS1275]

I am having issues with my web module on Lightroom 4 (Mac OS 10.9.5). "an unknown error occurred" while trying to upload to my FTP (no changes in my FTP). Bandaid fix was to export to local folder and upload via Filezilla. However, now that is no longer w

I am having issues with my web module on Lightroom 4 (Mac OS 10.9.5). "an unknown error occurred" while trying to upload to my FTP (no changes in my FTP). Bandaid fix was to export to local folder and upload via Filezilla. However, now that is no longer working and although upload completes, the URL takes you to a "Forbidden - do not have permission to read this file" page. Lightroom is changing the permissions of each file to 000 instead of 644 for index files and 755 for all others. How can I change the permissions settings in Lightroom?

I am having issues with my web module on Lightroom 4 (Mac OS 10.9.5). "an unknown error occurred" while trying to upload to my FTP (no changes in my FTP). Bandaid fix was to export to local folder and upload via Filezilla. However, now that is no longer working and although upload completes, the URL takes you to a "Forbidden - do not have permission to read this file" page. Lightroom is changing the permissions of each file to 000 instead of 644 for index files and 755 for all others. How can I change the permissions settings in Lightroom?

An unknown error occurred (-124)

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