An unknown error occurred (-3212).
The last iTunes update created an error message when I went to access the iTunes Store. Does anyone know how to fix this? I am connected to the internet without an issue.
Try this discussion from the More Like This on the right...
https://discussions.apple.com/message/18892773#18892773
Similar Messages
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Hello i'm facing problem i downloaded itunes version 11 32bit for windows 7 and after i installing the set up when i opened the iTunes a massages occur saying i tunes could not connect to iTunes store an unknown error occurred (-3212) even though my internet is on
Try this...
Triple click anywhere in the line below to select it and press Ctrl+C to copy it.
cmd /k netsh winsock reset
Press the WinLogoKey+R to open the run dialog, then Ctrl+V to paste, then press enter/return.
You should get something similar to this:
Reboot the computer and the problem should be resolved.
If it doesn't work then perhaps a full tear down and rebuild of iTunes will fix things. See Troubleshooting issues with iTunes for Windows updates for details.
tt2 -
I am unable to connect to the itunes store; I get the message 'Itunes could not be connected to the itunes store. An unknown error occured (-3212). Also when I plug my iphone in to the computer it doesn't ever pick it up please help!!
same here no solutions
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I am running Windows 7 (64bit) , and an error message appears following a recent update to iTunes v 11.1.2: "iTunes could not connect to the iTunes store. An unknown error occured (-3212). Make sure your network connection is active and try again." I have dug a little bit into possible problems but haven't found a solution yet, one note is that the network connection is OK. A response would be highly appreciated! Thanks in advance.
Hi c1r1g1,
If you are having an issue connecting to the iTunes Store, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden -
I cannot sync my iphone to my itunes account on the computer. I get the following message: " iTunes could not connect to the iTunes store. An unknown error occured (-3212). Make sure our network connection is active and try again." Has anyone else had this problem?
Did you find a resolution as I'm having same problem?
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Help me, when trying to connect to iTunes or the iTunes Store I receive the following message. "iTunes could not connect to the iTunes Store." An unknown error occurred (-3212).
iTunes has been denied by your firewall. Add iTunes to your firewall allowed list.
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iTunes could not connect to iTunes store. An unknown error occurred (-3212) - Does anyone know how to fix this? I've tried alot of solutions and nothing seems to be working at all
Each time I try to connect to the iTunes store, this has popped up. I googled error (-3212) and also followed the steps on iTunes support. I downloaded the new itunes and chose "repair files" all to no prevail. I use iTunes on a daily basis and bought and iTunes card 2 weeks ago which I now cannot use. Does anyone know how to fix this?Just in case, let's try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
Hi! keep seeing this message on my computer, could not connected to the itunes store unknown error occurred (3212) can someone help please?
Perhaps try the Errors 3000 through 3999 section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
Hi
My i-pod touch is not getting sync and the error message is coming as "i-tunes couldn't connect to i-tunes store. An unknown error occurred (-3212).
I have updated the latest OS 6.0 in my i-pod touch.
Kindly send the solution
Regards
Deepak
<Email Edited By Host>Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?
Also, you are not addressing Apple here. We are all just users like yourself. -
I am trying to connect to apple store and keep getting the message unknown error occurred (-3212) what is this, and how do I fix it, so I can
access the store againRun it in compatibility mode and input the credentials.
Mylenium -
Can someone help me please ? I was using itunes (downloading albums etc) just half an hour ago. I had a pop up asking me if i'd like to download the latest version of itunes, which i accepted. When the update had finshed downloading, i then restarted my computer, as i usually would. Tried to re access the itunes store, and received the following error message: 'Cant connect to the itunes store. An unknown error occurred (-3212) please check you have an active internet connection and try again.
Needless to say, i have an active internet connection and cant see any reason why this would be happening, it has never happened before ?
Any help would be appreciated.Do you have PeerBlock installed/ > TS3297 Error message: 'Cant connect to the itunes store.
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I downloaded iTunes. I was going to put an MP3 lecture on iTunes so I could put it on our new iPad but I got the message:
"iTunes could not connect to the iTunes store. An unknown error occurred (-3212). Make sure your network connection is active and try again." I was able to get on this site so I know the connection is fine. Any ideas how to fix this?
Thanks.Hello Buck
If you are having issues with the iTunes store, check out the article below.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
I receive an error message "An unknown error occurred (-3212)"
I receive an error message that "iTunes could not connect to the iTunes store. An unknown error occurred (-3212)" I have re-installed the new iTunes and still get the error message. It thinks I'm not connected to the internet. But I downloaded the software from the internet. Doesn't make sense.
Try this discussion from the More Like This on the right...
https://discussions.apple.com/message/18892773#18892773 -
Help! I'm getting the following error message:
"iTunes could not connect to the iTunes Store. An unknown error occurred (-3212). Make sue your network connection is active and try again."
I'm obviously connected to the internet since I'm typing this. What can I do to fix the problem? Thank you for your help!Hello Buck
If you are having issues with the iTunes store, check out the article below.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
TS1424 Anyone know how to fix 'An unknown error occurred (-3212)'
I cannot connect up to itunes via my pc. I keep getting 'an unknown error occurred (-3212)'. It has worked before on this pc and can still link on my phone. I have tryed to repair by downloading itunes again without success
See windows - Google Search
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I've tried uninstalling and reinstalling iTunes and it didn't work.
Hello smmdam82412,
Thanks for the question, and welcome to Apple Support Communities. The following article outlines specific iTunes Store Conditions and Alert Messages:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
"Error 3000" through "3999"
Alerts with codes in the 3000 range generally mean that iTunes cannot contact the gs.apple.com server on ports 80 or 443. This may be because out-of-date or incorrectly configured security or firewall software is interfering, or due to your Internet proxy settings. If you are using a proxy, try removing the proxy settings, or using a known-good network. If that does not resolve the issue, follow iTunes for Windows: Troubleshooting security software issues.
I realize you described your error as -3212, however there may be a chance it is related to -3221:
"Error -3221"
This alert is often related to iTunes and iTunesHelper being blocked by software firewall.
If this happens, change the permission level for iTunes and iTunesHelper in your software firewall to allow full access.
This should allow iTunes and iTunesHelper to both send and receive data from the iTunes Store.
Thanks,
Matt M.
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