An Unknown Error Occurred (-50) when I was tried to sync my iPod what do i do
I am using a hp computer with windows visa. I went to iTunes and checked off all the music I wanted, pressed apply and it started to sync. When it went to step 2/6 saying preparing to sync iPod and after it said transferring purchased items to 'iPod' a pop up shows up and said- The iPod "iPod" cannot be synced. An unknown error occurred (-50). How do I fix this?
Have a look at these two:
https://discussions.apple.com/thread/4204776?start=0&tstart=0
http://support.apple.com/kb/TS1539
Similar Messages
-
An Unknown Error Occurred (-50) when I was tried to sync my iPhone
Hi everyone!
I would like to ask your help to fix this issue:
After I update my Macbook Pro (Late 2013) to OS X Yosemite and my iPhone 4S to iOS 8, I can not sync my iPhone with iTunes anymore, it gives me the following message:
The iPhone ... can not be synchronized. An unknown error occurred (-50).
I've already searched everywhere about this kind of error but, I didn't find any information about this specific situation.
Thank you for your time and share!Hello there,
It sounds like you are unable to sync your iPhone to your computer. I would use the troubleshooting in the following article to help troubleshoot the issue:
Resolve iOS update and restore errors in iTunes
Thank you for using Apple Support Communities.
All the very best,
Sterling -
When I attempt to upgrade an app in iTunes for windows, I get an error: "Could not purchase. An unknown error occurred (11111). There was an error in the iTunes Store. Please try again later"
I am running the latest iTunes 10.7.0.21 for Windows 7.
This error occurs if I try to either update the app or if I delete it and attempt to redownload.
I have an iPhone and an iPad. I am unable to update the apps or install the apps from within the App Store on iOS.
I do not have an AOL ID, as is a common issue with this type of error.
From what I can tell, my Apple ID account seems fine. I logged in, changed some information, and ensured my credit card is valid and updated.
I can download new apps just fine. I am unable to update or install apps I have purchased in the past.After 30 minutes this morning, no resolution. Then another tech support call this afternoon, 15 minutes in, was escalated to a Tier 2 (Senior) advisor. He said something similar to the above ("this is one of the strangest things I've seen"). He was chatted with iTunes guys and took all my info into the case and was escalating it over to engineering. Said they would be in touch.
So, no solution...yet.
Just to clarify:
iTunes on Windows7: trying to update an existing app, or re-download a prior app, gives the (11111) error. Downloading a new (free) app worked fine.
App Store on iPhone5, iOS 6.0.1: click on UPDATE, switches to INSTALLING...for a second, then switches back to UPDATE. No error message (and nothing in Diagnostic data).
App Store on iPad 3, iOS 6.0.1: same as iPhone 5.
Definitely account related.
I have cleared the store cache, signed out and back in, deleted the credit card data, and re-added, rebooting PC and iPhone...nothing works.
Will post if I hear anything back from Apple. -
When trying to sign in to the iTunes store I get the following message, "We could not complete your iTunes Store request. An unknown error occurred (5002). There was an error in the iTunes store. Please try again later." How do you resolve this? Has been going on for days now.
I started getting this message a couple of days ago.
Started a thread of my own before I saw your post. https://discussions.apple.com/thread/4660828 -
HI, i'm having this error message [There was a problem downloading the software for the iphone "banster's iphone". An unknown error occurred (-23)] when im doing the upgrading to IOS 5. anybody know how to slove it? Thanks
Yep, me to exactly the same problem, the error message keeps telling me to check my internet connection or try later. Nothing wrong with my internet connection. Is it an apple server problem?
-
When I attempt to purchase a song from itunes, I keep getting the following error message: Could not purchase "song name". An unknown error occurred (-42408). There was an error in the itunes store. Please try again later
Can anyone help solve this problem?I've done a search on here and haven't found any solutions posted for it for windows computers. You could try posting in the iTunes For Windows forum and see if you get any suggestions in there (are you able to download other items from the store e.g. a free app ?) - I use a Mac, the only things that I could think of to suggest trying is see if you get the same error on a different iTunes library :
creating and/or opening a different iTunes library : http://support.apple.com/kb/HT1589
or using a different user account on your computer in case it's a problem with that user account.
But you may want to try the iTunes For Windows forum first, apart from anything else you are likely to get better help for the above -
Why am I receiving the following message when I try to move a song from my iTunes library into my iPod touch's music folder?
"The iPod cannot be synced. An unknown error occurred (13019)."
It was working just fine. Then all of a sudden this error message popped up.Try here:
iTunes: Error 13019 during sync -
An unknown error occurred (-50). There was an error in the iTunes store. Please try again later. I receive this message when prompted to type in log in information while attempting to authorize my computer and when i attempt to log in to the itunes store in itunes.
Try reset winsock and see if error will go away.
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
I have an iphone 4s and was restoring it from a back up and now all i get is and unknown error occurred (29) halfway through the restore. Any ideas on what I can do?
Your error is connect to hardware, try these steps to solve it:
Related errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer might have a hardware issue that stops the update or restore from completing.
Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Make sure that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
copied from Resolve iOS update and restore errors -
Movie Rental error - i keep getting the message "We could not complete your Itunes store request. an unknown error occured (-42110). There was an error in the Itunes store. Please try again later.... any help?
Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
I am unable to purchase anything at the iTunes store with this computer. The message is:
"We could not complete your iTunes store request. An unknown error occurred (-1202).
There was an error in the iTunes store. please try again later."
I always need to go back to my older laptop to purchase anything.
Can anyone help?I get the error
we could not complete your itunes store request unknown error occurred 50
I use Win 7 ultimate with a fresh install of itunes. My Win 7 has never had a installation of itunes before.
I have tried disabling my firewall, but nothing changes. -
I am trying to download a movie and get the message: "An unknown error occured (5002). There was an error in the iTunes Store. Please try again later." Waited a day and still get the message. Have downloaded movies before.
Did you ever get an answer?
-
An unknown error occured (-42110) when starting iTunes current version.
An unknown error occured (-42110) when starting iTunes current version on PC running Win 8 Pro x86. Tried to uninstall i''Tunes. But erratic behaviour when trying to install iTunes again. Get 2 choices, Repair or Delete. Choose Repair, but after some time I get the question: "Do I want to delete everythin in Itunes" Y/N. No matter if reply Y or N or close window, Installation program is terminated without any alterations (or so it says). What ?????
A repair uninstalls all program files prior to reinstalling them. So the message asking whether or not you want to do that just reflects what has always happened. A repair install (like a standard uninstall, followed by a reinstall) doesn't touch content files under normal circumstances.
If you think the wording is misleading, it's possible to give feedback directly to the Apple folks about it. Here's a link to the product feedback form for iTunes:
http://www.apple.com/feedback/itunesapp.html -
my iphone says an unknown error occurred (9) when trying to restore in iphone recovery mode
Hey there ejs11201,
I see that you are getting an error code when attempting to restore your iPhone. Here is an article that addresses that specific code with some troubleshooting steps and will help you resolve the issue:
Check your security software
Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
Get help with iOS update and restore errors - Apple Support
https://support.apple.com/en-gb/TS3694
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
Getting "An unknown error occurred (-50)" when trying to download my purchases
For the past few weeks I've been getting "An unknown error occurred (-50)" when trying to download my purchases. I've tried downloading from past purchases and by clicking on the cloud symbol on the files in iTunes itself. Same every time.
I'm using iTunes version 11.3.1(2) running OS 10.9.4.Hi lachima,
Welcome to the Apple Support Communities!
I understand that it is frustrating when you are getting an error when trying to download previously purchased content. There are some great troubleshooting steps for this specific situation though. I recommend reading over and using the steps provided in the attached article to help you get this resolved.
iTunes Store: "Error (-50)" when downloading purchased content
http://support.apple.com/kb/TS1583
Have a great day,
Joe
Maybe you are looking for
-
When I want to get an app, an error message comes up saying I need 3.0 software update. How do I get my ipod updated in itunes, when itunes says my ipod is already updated? OR if I cannot update to software 3.0, how can I find apps that will work ju
-
Approver not found error while configuring workflow in CUP
While I am configuring SAP CUP workflow, Once I create a request and sent it to approve, I am getting the message stating Approver doesn't exist. Any help will be appreciated in this regard. Regards
-
ABAP Central Service not available alert in Technical Monitoring
Hi Gurus, Need help with this alert which i am getting from Solman 7.1 SP10. ABAP Message Server Status XXX-ABAP 3 3 3 No process found for: msg_server(.*) I have already checked following notes but no luck 1419603 - Missing ABAP SAP Central Services
-
Premiere newbie would appreciate and be very happy for some "get-started" help
Hi QUESTION 1 I´m a complete newbie to premiere elements. I have imported some .mts files and some .avi files from my digital HD camera....when I create a project all available move clips appear in my project to become possible to drag into my projec
-
Disable Individual Participant Audio in Breakout Rooms?
As a host I cannot disable individual participant audio in breakout rooms. Or can I? I can't see how to do this. This is necessary, as there is always one user who is using speakers and creating terrible feedback problems in the room. The ability