An Unknown Error Occurred (-9813)

Everytime I try to use the iTunes store on my Powerbook G4 I receive the following error:
"We could not complete your iTunes store request. An unknown error occurred (-9813). There was an error in the iTunes store. Please try again later"
I have received this error ever since iTunes was updated to version 7. I have just downloaded the latest version via Apple Software Update, but still no fix. Any help would be appreciated.
Thanks
Neil
Powerbook G4 Mac OS X (10.4.9) Using wireless 8mb Broadband

hi calliope,
sorry, but that didn't work either.
after doing a little googling, i'm still convinced that my problem has to do with security certificates in keychain, and that i'm lacking the right one. i remember a few months ago i went on a strange certificate-deleting spree in an attempt to clean out keychain to correct some other problem--i was somehow able to re-install the right certificates, but maybe i didn't install the right one?
anyhow, i don't have my OS X cd with me, but the next time i have it i will try an "archive & install."
unless you have some other tips, or know where i can get the right certificate!

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Unknown error occurred (-9813) ??????? HELP!!!!!!!

I purchased an nano 2 years abo for my wife.
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I would love it if she could log on and purchase her own music instead of me purchasing everything for her.
When SHE tries to log on with her IBook G4 it responds with an error of..
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An unknown error has occurred (-9813)
Make sure your network connection is active and try again.
Please make my wife very happy with an answer to this problem I've had for 2 years.

I sometimes get this reply as well. I assume it is when the store is down for some reason or when a secure connection can not be made. I thought it might be something in the iTunes program and restarted my computer, but that did not solve the problem for me, so who knows.
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Message was edited by: edwardwashere

Try here:
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Above from:
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Hello mercdw,
Once the music has been downloaded to your iPhone, you can transfer purchases from your device to iTunes.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/HT1848
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"Error -50," "-5000," "8003," "8008," or "-42023"
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If you encounter this issue while accessing iTunes Store:
See iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store
If you encounter this issue while while downloading something from the iTunes Store:
Delete your iTunes Downloads folder, located in:
Mac OS X:  ~/Music/iTunes/iTunes Media/Downloads Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory.
Windows Vista:  \Users\username\Music\iTunes\iTunes Media\Downloads\
Windows 7:  \Users\username\My Music\iTunes\iTunes Media\Downloads\
Windows XP:  \Documents and Settings\username\My Documents\My Music\iTunes\iTunes Media\Downloads\
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Quit iTunes.
Delete the Downloads folder on your computer.
Open iTunes.
Choose Store > Check for Available Downloads.
Enter your account name and password.
If you encounter this issue while while downloading Digital Copies using Windows:
Use MSCONFIG (directions for Windows XP and Windows Vista/Windows 7) to disable conflicting software.
If using MSCONFIG steps resolves the issue, you may want to use the System Configuration Utility to turn on the third-party System Services and Startup Items one at a time (restarting your computer after turning on the item or items) to identify which System Service or Startup Item is causing the conflict.
You can turn all of them back on by selecting the Normal Startup option under the General tab of the System Configuration Utility window, but please note that this may cause the issue to reoccur.
If you are able to isolate the issue to a particular third-party software, you may wish to contact them to let them know of the conflict.
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Cheers,
Allen

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Doublechecking. When you did the complete uninstall, were you using the following document as a guide?
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Hello everyone,
When I try to download the latest episode of my podcast feed, I see an exclamation mark next to the episode. When I click on the exclamation mark for more information, I see the following error message:
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Try fixing up the validation issues...
http://www.feedvalidator.org/check.cgi?url=http%3A%2F%2Fwww.stereogol.com%2Faudi o%2Fwimpy_podcast.php
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Hi,
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iTunes Store: "Error (-50)" when downloading purchased content
http://support.apple.com/kb/TS1583
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Cheers!,
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Try this...
Triple click anywhere in the line below to select it and press Ctrl+C to copy it.
cmd /k netsh winsock reset
Press the WinLogoKey+R to open the run dialog, then Ctrl+V to paste, then press enter/return.
You should get something similar to this:
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tt2

The iTunes application could not be opened. An unknown error occurred (-50)

Today, I downloaded the latest version of Itunes.
When it finished installing it came up with the following error:
"iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 127)". I have uninstalled iTunes, and all related Apple software and re-installed iTunes several times and still I get the same error.
I contacted Apple support and was sent two emails. One detailing what needed to be uninstalled and then a web site to go to where I could download and install Microsoft's latest .NET Framework, which apparently was the root cause of the problem.
I did as instructed:Use the Control Panel to uninstall iTunes and related software components in the following order:
1.iTunes
2.QuickTime
3.Apple Software Update
4.Apple Mobile Device Support
5.Bonjour
6.Apple Application Support (iTunes 9 or later).
Restarted the PC and then downloaded the latest version of Microsoft's .NET Framework - version 4.
Restarted the PC again and received a strange message from some Apple application I have never heard of stating "CoreFoundation.dll file is missing".
I GOOGLEd the message and found out I also needed to unistall another Apple application called MobileMe. So, I did this and restarted the PC again!
I then downloaded the latest version of iTunes, again.
Now I'm getting "The iTunes application could not be opened. An unknown error occurred (-50).
From checking through GOOGLE, I believe it's something to do with user accounts and iTunes not being able to find the music folder???? But the answers I found all relate to Windows 64 pit PC's.
I am running Windows 7, 32 bit on a Sony Vaio laptop.
I cannot get support from Apple as I don't own a MAC. But I do own an iPhone but it's out of warranty.
HELP !!!!
Can anybody please help me?
Thx

If you go to the web page "http://support.apple.com/kb/ht1923" and follow the "Verify iTunes and related components are completely uninstalled" it does the trick. There are few other folders and files that alos need to be deleted!
iTunes is now working.

An Unknown Error Occurred (-9813)

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