( An unknown server error -6 ) plzz Help me :(

Hello ..
How are you ?
I am having a problem I bought a BlackBerry PlayBook
( An unknown server error -6 )
And now did not log in to the device
What to do Please
Thanks

Did you complete the setup process.
Be a Shepard and not an iSheep.

Similar Messages

  • Unknown server error (-6) Help me please...

    Hi everyone from Turkey. My problem is ; i have updated my Playbook to the final version (2342) when update finished setup started with setup device wanted my blackberry id username and password , i tried my login to my account and device says; Sign in Failed - Unknown server error (-6) , also i tried to create a new blackberry id but it continuesly says the same thing , what can i do for it ? i also tried to connect it with pc but when i opened the desktop manager it says first finish the setup on the playbook ????

    Marju006,
    Is this the full error message displayed when trying to login? 
    -HB
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • Sign in failed - Unknown server error (-2) when trying to sign in to new playbook

    I get the message "Sign in failed - Unknown server error (-2)" when I try to login to the Blackberry ID page of a new playbook during initial setup. This prevents me from continuing and using my device. A similar error message appears when I tap "Forgot password?" which is An unknown error has occured. Please try again (-2)
    I have tried what others have done when they have unknown error (-6) which is turn off playbook and plug into desktop manager then update to reflash, but I continue to get the same error.
    I know my BB ID username and password are correct because I can login to the web with them. Not sure what to do next.

    Just to test the simple things first, did you try to sign in using another credential?
    If only yours fails, then is a RIM issue, otherwise is indeed your Playbook failure.
    --- Catalonia, next state in Europe ----
    Use the "solved" or "Like" icons if my answer helped you.
    BES10 administrator for several customers.
    "SMPTE Calculator" timecode APP developer for BB10

  • CC Keeps telling me Unknown server error when trying to sign in

    please help!  this has been going on for 2 days now...  says sign in is currently unavailable to please try again later. 

    HI,
    Please try the following document.
    http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
    Thanks
    Kapil

  • Sign in failed : unknown server error (-6)

    Hello,
    am facing lot of huddles with the initial setup in my playbook.. Now i completed the s/w updates and installed the new s/w. but now facing one more problem. when i enter my blackberry UserID and password on the blackberry ID page., i get an error message as Sign in Failed! Unknown server error (-6). wanna to know why this error messasge poped up ? and the resolution. I went through many posts on this and tried to install desktop manager 6.0.1 but failed in installing in my PC (XP SP 3). some issue with cerificate..as windows doesn't validate the certificate..
    I don't understand setting up the initial setup in BB PB is why so complex and miserable ?
    Please help me with strong solution.
    Thanks in advance..

    Marju006,
    Is this the full error message displayed when trying to login? 
    -HB
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • Still getting "Unknown Server Error" when trying to log into CC Desktop App

    Hi -- I signed up for the early access file/font sync and received my email saying "You're In..."
    When I used the link in that email to download the CC Desktop App and when I launch it, I'm still receiving the error "Unknown Server Error" Sign in is currently unavailable. We are unable to access your account. Please try again later.
    Anyone run into a similar situation or have thoughts on how to remedy this?
    Thanks in advance!
    Kristina

    Solution 2 from this help article http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html should resolve the problem.

  • Creative Cloud - Unknown Server Error [OSX 10.8.4]

    Hi,
    I've been searching the forums for a while and have not found a soultion to this problem.
    When ever I try and log into CC to update my apps I get the following message:
    "Unknown Server Error - Sign in is currently unavailable. We are unable to access your account. Please try again later."
    I've already tried uninstalling and reinstalling, attempted to clear the cache but I cannot find the opm.db file anywhere. Even through a search.
    Can anyone help?

    Alright. I was being a noob.
    I was in the wrong OOBE folder. The one that the solution referenced is in the hidden libraries folder.
    If anyone else comes across this probelm, here's how to access the folder: http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
    Thanks for your help KRupani.

  • Unknown Server Error - Adobe Cloud Manager

    Does anyone know the "true fix" for those of us that have Adobe Cloud Manger -- and get this error "Unknown Server Errror" when they try to log in, you are denied access because it says to try later.
    I tried all the fixes Adobe has offered at this link. And, it did not work http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html.
    I called and talked to tech support who gave me a temporary fix:
    They said, create a new User Account on my laptop, sign in as that user, then download the Cloud Manager again, Log in.. And Yes, VOILA it worked.
    Then they told me to delete the "test" user Account after I  log in as myself agian -- and all would be well.
    That's not exactly true. If you delete the USER account including all traces of files -- your are right back to where you were.
    Which is, unable to launch the Cloud Manager under your original User ACCOUNT on your laptop.
    I understand that I could keep the files from the alternate "Test User Account".
    However, The thing is.. I pay a lot for this service, and I do not think that I should have to fix a bug that ADOBE should be fixing -- by creating a second "Test User Account" on my laptop.
    Sorry for the rant --  with that said. Has anyone solved this puzzle? Thank you for your help.
    I'm just sayin' Come on Adobe -- Really, Really, No Really.
    ChirpingCharlie
    meow.

    ChripingCharlie I would recommend you attempt to adjust the file permissions on the folder containing the OPM.db file.  Please see Error "Exit 6" or "Exit 7" | Install log | Read, write, system file errors | CS5, CS5.5 - http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html for information on how to adjust your file permissions.

  • Unknown server error (30641)- BB playbook- when trying to create BB ID

    unknown server error (30641)- During set up, it asks that you create a Blackberry ID for the BB playbook. Then it shows unknown server error (30641)- I plug it to my computer and download the Desktop manager which ask to update it. I did then it told me disconnect Playbook, install BB ID and plug into PC again. But I got server error again. I am stuck on server error. can you by pass the ID set up and get the BB playbook working and the ID thing after? The ID is not even some critical security feature that must come before the enjoyment of the product. I am really frustrated with my brand new device and my money is wasted. If BB has no fix for this I want my money bacck.
    Solved!
    Go to Solution.

    Perhaps this can help you:
    Article ID: KB28198 "Error Id: 30641" is encountered when creating a BlackBerry ID with BlackBerry App World on a smartphone
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Unknown server error - creative cloud login

    For the past week I have got the following message when trying to log into creative cloud: 'unknown server error. Sign in is currently unavailable. We are unable to access your account. Please try again later.' I am able to access my adobe account via the website but can not download any updates without creative cloud login working. Please help.

    Which operating system do you have?
    Close the Creative Cloud application.
    Navigate to the OOBE folder.
    Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
    Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE folder
    Delete the opm.db file.
    Launch Creative Cloud.

  • UNKNOWN SERVER ERROR (-6)

    I just bought a new playbook and i have been trying to login with my BlackBerry ID but it gives me this error message (UNKNOWN SERVER ERROR (-6)). Please I need Help. What is the problem.

    Yikes!
    http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB27631
    Try the workaround or call them at the # listed at
    http://us.blackberry.com/support/playbook-support/contact.jsp
    Please click the Thumbs Up icon if this comment has helped you!
    If your issue is resolved, please click the solution button on the resolution!
    Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!

  • Unknown Server Error - Warrenty and Parts

    I am encountering an 'Unknown Server Error'.
    When querying in the ThinkVantage > Help Center > System Information,
    the 'Advanced' button operates properly, but clicking the 'Warrenty & parts' button returns
    'QueryInfoStatusCode() returned 500'
    Clicking on 'Ok' returns 'Unknown Server Error'.
    Anybody got a clue where to start

    Welcome to the forum!
    You may want to try again tomorrow, parts of the system/site were down when I was trying to check some other stuff, and IBM personnel confirmed it.
    Good luck.
    Cheers,
    George
    In daily use: R60F, R500F, T61, T410
    Collecting dust: T60
    Enjoying retirement: A31p, T42p,
    Non-ThinkPads: Panasonic CF-31 & CF-52, HP 8760W
    Starting Thursday, 08/14/2014 I'll be away from the forums until further notice. Please do NOT send private messages since I won't be able to read them. Thank you.

  • Unknown server error in Bi Excel addin

    Hi All
    Recently we have developed some reports for excel addin and when we are trying to run we are getting an error "Unknown Server error" , where if we run different report from the same folder , we are getting the prompts and were able to run them.
    In the newly created report , we have used reference filters , that are filters which are saved and used in different reports , we have added them in this report. Is this issue ? I have shared those filters for a sect of groups which run these reports , even then we are getting the same issue.
    Can somebody help me on this?
    Regds
    Mano

    Mano,
    Can you enable tracing (Oracle BI -> Prefrences -> Advanced ->Check all boxes in the Advanced tab for tracing.Navigate to Drive\Program Files\Oracle\BIOfficeExcel\Log ) and paste the log error here?
    Also make sure "Access SOAP" privilege is granted to everyone.
    Regards,
    Dpka

  • Problem logging into creative cloud for updates - Unknown server error

    Problem logging into creative cloud for updates - Unknown server error working fine with my laptop but this error comes up everytime I try to update adbobe cloud programs on my main PC?

    Try this article and check if that helps. http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
    Else, download CC desktop app again from CC website.

  • CC Desktop App: unknown server error

    After updating the CC desktop app I get the message: "unknown server error". It can't connect to my account. What to do?

    You must go to user library :
    open Finder. On the menu bar, at the top, select Go to reveal the drop-down menu and then hold down
    the Option key (marked ALT) and you will see the ~/Library folder appear. You may now select this ~/Library folder with your mouse or trackpad.

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