"An unknown service exception occurred" error when attempting to change Microsoft account

I am trying to change the e-mail address of my Microsoft account I use to access MSDN. On the “My Account” page I select the “Change Microsoft Account for this subscription” link and enter the temporary passphrase
as prompted. After I hit 'next' I receive the following error:
“An unknown service exception occurred. Please try again or contact customer support with the following reference id.
Reference Id:
1999706587
This error has been logged with the reference number noted above. Please use this reference number if you contact support.”
The Reference Id changes with each subsequent attempt.

Uberstomping,
I recommend you contact MS Partner Support about this issue. You can reach them by visiting
http://MSPartner.microsoft.com and then clicking "Support". Since this is an account specific issue, you'll need some individual help to resolve that should not be handled publicly.
Thanks,
Mike
MSDN and TechNet Subscriptions Support
Did Microsoft call you out of the blue about your computer?
No, they didn't.

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I have Lightroom 3 and have installed it on my Retina iMac running Yosemite. It will not show me any of the modules..error when attempting to change modules.. and keeps asking for my serial number every time. Is it compatible?

I have Lightroom 3 and have installed it on my Retina iMac running Yosemite. It will not show me any of the modules..error when attempting to change modules.. and keeps asking for my serial number every time. Is it compatible?
David

This is a duplicate thread - see here

FRM-40501 Error When Attempting To Change Check Box Value

I am getting a FRM-40501 error when attempting to update/change a check box value. There are a few factors in my form setup that could be the problem, I will list them below:
My initial problem was that my INSERT statement would not trigger to fire (based on an IF statement) when my check box value was not initially set to the value of 'Y', even though the initial value was set to 'Y' in the property palette (value when checked was set to 'Y' and value when unchecked was set to 'N'). So, to remedy this I placed a specific literal select of 'Y' and aliased it back to the name of my check box name in the data block query, like: SELECT 'Y' CB_SELECT_SCHOOL FROM user_schools. Then I changed the check box to a database item (value to Yes when it was No before my "SQL select cheat" in the data block query). This made the initial value 'Y' and satisfied my IF statement before my INSERT statement in my trigger. However, now I can not update the check box item.
Does anyone know a better way to satisfy the initial value of my check box to 'Y', even though in the initial value parameter for my checkbox is set to 'Y' and forms is not really setting the initial value (when the check box is not set to a database item)?
Thanks in advance.
Kyle

I have fixed my issue.
I have reverted the check box to not be a database item, removed the "SQL cheat" of selecting 'Y' aliasing my checkbox name in the datablock SQL, and changed the initial value of 'N' in the check box property palette. This will force a change by the user making the check box value of 'Y', satifying my insert when-button-pressed trigger to fire and update the selected row.

Receiving Error "Exception Occurred !" when attaching files to Test Manager

We are receiving the error "Exception Occurred!" when attaching files to Test Manager under issues.
Error Message:
+"Exception Occurred !"+
No Permission to perform this action
I'm not sure if this is a permission issue or not on our end.
Here are the log entries from the debug and server logs.
Error Message from debugweb_07_16_09.log file:
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Error Message from server.log file:
+2009-07-16 11:57:02,523 INFO [STDOUT] oracle.oats.otm.util.TMException+
+2009-07-16 11:57:02,523 INFO [STDOUT]      at oracle.oats.otm.web.util.AttachmentAction.addAttachment(Unknown Source)+
+2009-07-16 11:57:02,523 INFO [STDOUT]      at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)+
+2009-07-16 11:57:02,523 INFO [STDOUT]      at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)+
+2009-07-16 11:57:02,523 INFO [STDOUT]      at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)+
+2009-07-16 11:57:02,523 INFO [STDOUT]      at java.lang.reflect.Method.invoke(Unknown Source)+
+2009-07-16 11:57:02,523 INFO [STDOUT]      at oracle.oats.otm.web.OracleActionBase.execute(Unknown Source)+
+2009-07-16 11:57:02,523 INFO [STDOUT]      at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)+
+2009-07-16 11:57:02,523 INFO [STDOUT]      at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)+
+2009-07-16 11:57:02,523 INFO [STDOUT]      at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)+
+2009-07-16 11:57:02,523 INFO [STDOUT]      at oracle.oats.otm.web.ActionServlet.process(Unknown Source)+
+2009-07-16 11:57:02,523 INFO [STDOUT]      at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)+
+2009-07-16 11:57:02,523 INFO [STDOUT]      at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)+
+2009-07-16 11:57:02,523 INFO [STDOUT]      at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)+
+2009-07-16 11:57:02,523 INFO [STDOUT]      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)+
+2009-07-16 11:57:02,523 INFO [STDOUT]      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)+
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+2009-07-16 11:57:02,523 INFO [STDOUT]      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)+
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+2009-07-16 11:57:02,523 INFO [STDOUT]      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)+
+2009-07-16 11:57:02,523 INFO [STDOUT]      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)+
+2009-07-16 11:57:02,523 INFO [STDOUT]      at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)+
+2009-07-16 11:57:02,523 INFO [STDOUT]      at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)+
+2009-07-16 11:57:02,523 INFO [STDOUT]      at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:39)+
+2009-07-16 11:57:02,523 INFO [STDOUT]      at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:153)+
+2009-07-16 11:57:02,523 INFO [STDOUT]      at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:59)+
+2009-07-16 11:57:02,523 INFO [STDOUT]      at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)+
+2009-07-16 11:57:02,523 INFO [STDOUT]      at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)+
+2009-07-16 11:57:02,523 INFO [STDOUT]      at org.jboss.web.tomcat.tc5.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:138)+
+2009-07-16 11:57:02,523 INFO [STDOUT]      at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)+
+2009-07-16 11:57:02,523 INFO [STDOUT]      at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)+
+2009-07-16 11:57:02,523 INFO [STDOUT]      at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:856)+
+2009-07-16 11:57:02,523 INFO [STDOUT]      at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:744)+
+2009-07-16 11:57:02,523 INFO [STDOUT]      at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)+
+2009-07-16 11:57:02,523 INFO [STDOUT]      at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)+
+2009-07-16 11:57:02,523 INFO [STDOUT]      at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)+
+2009-07-16 11:57:02,601 INFO [STDOUT]      at java.lang.Thread.run(Unknown Source)+
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+2009-07-16 12:05:32,926 INFO [org.apache.catalina.core.ContainerBase.[jboss.web].[localhost].[otm]] action: --Action=/displayAttachment.do: AttachmentAction.displayAttachment()+
+2009-07-16 12:05:33,082 INFO [org.apache.catalina.core.ContainerBase.[jboss.web].[localhost].[otm]] action: Forward Name = success, Path =/jsp/AttachmentForm.jsp+
+2009-07-16 12:05:34,645 INFO [org.apache.catalina.core.ContainerBase.[jboss.web].[localhost].[otm]] action: --Action=/displayUploadAttachment.do: AttachmentAction.displayUploadAttachment()+
+2009-07-16 12:05:34,645 INFO [org.apache.catalina.core.ContainerBase.[jboss.web].[localhost].[otm]] action: Forward Name = success, Path =/jsp/UploadFileForm.jsp+
+2009-07-16 12:05:53,067 INFO [org.apache.catalina.core.ContainerBase.[jboss.web].[localhost].[otm]] action: --Action=/addAttachment.do: AttachmentAction.addAttachment()+
+2009-07-16 12:05:53,067 INFO [org.apache.catalina.core.ContainerBase.[jboss.web].[localhost].[otm]] action: File NameC:\Documents and Settings\dfitzgerald\Desktop\TestErrorPleaseDelete.jpg+
+2009-07-16 12:05:53,067 INFO [org.apache.catalina.core.ContainerBase.[jboss.web].[localhost].[otm]] action: File size12683+
+2009-07-16 12:05:53,208 INFO [org.apache.catalina.core.ContainerBase.[jboss.web].[localhost].[otm]] action: nodeId returned : -1+
+2009-07-16 12:05:53,208 INFO [org.apache.catalina.core.ContainerBase.[jboss.web].[localhost].[otm]] action: null+

Alex,
We're using SQL Server and OTM 8.50.0233.
I've tried uploading jpg and bmp images.
Thanks

Error occurred when attempting to change modules in LR - just purchased and opened for first time

I just purchased and downloaded the monthly subscription to LR 5 on my new iMac. When I open LR it displays an error message that says "An error occurred when attempting to change modules." I cannot import anything. I'm stuck and very frustrated. I just paid for this monthly service and am stuck for a year. Please help me troubleshoot this problem. I've uninstalled and reinstalled several times as well as restarted my iMac.

This link Error changing modules | Lightroom does NOT work with creative cloud downloads. I have tried it all, numerous times. Not a solution for us CC users. PLEASE HELP!

Another "An error occurred when attempting to change modules" error

Hello all:
After using Adobe Photoshop Lightroom on Mac OSX trouble free for the past 6 months, I opened up Lightroom today and received the following error: "An error occurred when attempting to change modules." I had not made any changes in between when it worked normally and when the error started to occur. I beleive the last thing I did before this error occurred was to go into the Print Module.
Other information--I keep all my RAW .NEF files on an external Firewire (800) 750 GB drive. This is on Mac OS X 10.5 running Adobe Photoshop Lightroom 1.3 and also with 1.4.1. I'm running an iMac 20" with dual-core 2.2 Ghz Intel processors and 4 GB of RAM. I have around 25k images total.
When I noticed this problem, I was on Lightroom 1.3. I immediately upgraded to 1.4.1, which did not solve the problem. I have also tried many suggestions in the forums including uninstalling the application and removing the .plist file.
I thought I had come up with a solution by creating a new catalog, then importing the former into it. While this seems to work immediately after the import process, as soon as I close it, the problem manifests itself again.
More details that may or (likely) may not help:
- Going to the Develop and Print Modules gives me no problems. However, when I click on Library, Slideshow, or Web, I see the error.
- I upgraded my Mac to the latest patch level after observing this error to no avail.
So it looks like my choices are to create a new file and reimport every single time, or lose all of the work I've done for the past 6 months on thousands of images.
Can anyone please help???? I promise to post the solution when we fix this darn thing so others may benefit. I'd be happy to run through any troubleshooting that y'all would suggest outside of switching to a Canon.
Thanks!!!!
Matt

I'd first check for the existence of a file ending in .lock, which should be present when LR is in use, but if it exists when LR is quit, it can cause problems, and should be deleted.
Please post back your results.

I have Lightroom 5 installed on my MacBook Air but when I try to open the program I receive the message "An error occurred when attempting to change modules". I uninstalled, emptied trash and re-installed but I continue to get the same message.

I have Lightroom 5 installed on my iMac which I downloaded (uploaded?) to my MacBook Air (via wi-fi) but unlike the iMac, I'm unable to use the program on the MacBook Air. When I open the program on the iMac and click 'file', (as people using the program would know) there are 21 options - import pics, export, etc, etc - however, in the version on the MacBook Air, opening 'file' gives me four options - New Catalogue, Open Catalogue, Page Setup and Printer - and with that comes the pop-up message "An error occurred when attempting to change modules". Any ideas please?

A forum thread from 3 years ago talking about LR 1.x which had this problem seems to need permissions fixed or new folders created with the corrected permissions. You might try doing a repair permissions for your user and/or run LR as an administrator user. I am a PC person so cannot tell you exactly how to do that.
https://forums.adobe.com/message/1457020

An error occurred when attempting to change modules.--when i log in as a guest program works fine but when i log in onb my account that pops up

An error occurred when attempting to change modules. this comes up on my account on my mac but not when guest account ?

I fixed the problem myself, no response in chat nor phone (1 hour in hold an no answer) here's the link, step # 5 saved me! Here's the link seems to be a very common problem, hope it works for you! Error changing modules | Lightroom

Lightroom 4: An error occurred when attempting to change modules.

I downloaded Lightroom 4 a few days ago and installed it on my MacBook Pro. Everything worked great. I thought it would overwrite Lightroom 3, but it didn't. So Lightroom 3 is still installed, but I haven't opened it since I installed Lightroom 4.
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An error occurred when attempting to change modules Lightroom 5 CC

I've seen other users pose this question but haven't seen any solutions that work for me. I get the error: "An error occurred when attempting to change modules" when I open up Lightroom 5 on one user, but on another user it opens up fine. I've tried moving and trashing preferences, uninstalling and reinstalling the program. It's the same whether I open an existing catalog or try to open Lightroom while creating a new project. Any help would be greatly appreciated. This occured after updating to Mavericks on a 2011 iMac. All other Creative Cloud apps seem to have installed just fine.

Hi 99jon,
Many thanks for that. Had been going through this list yesterday and now again today:
Ref Solution 1: Lightroom is at its latest update
Ref Solution 2: It's interesting how I cannot find the Preferences file anywhere on my mac. (new mac pro, OS 10/9.2) . . .
Ref Solution 3: Lightroom doesn't allow me to do anything after the error message appears
Ref Solution 4: don't have any Nik Software plug-ins
Ref Solution 5: checked permissions and changed all to "Read & Write" - makes no difference
Ref Solution 6: I don't have a different user account on my mac.
Not sure what else to do.

An error occurred when attempting to change modules.

Loaded LR on my iMac, tried to copy & use a catalogue from W7 P/C. Now get "An error occurred when attempting to change modules." when opening LR. Tried a variety of on-line suggestions, HELP. NB too much hassle with all the other apps to start a new user with such as Adobe and Microsoft.
George

Hi, I¹ve been through it again to ensure I¹ve not forgot things. Completely
removed Lightroom and all files I can find, etc and reloaded. Some tedious
result. Step 6 is too time consuming at the moment for me, too many things
on the go since I¹m about to go on holiday and on return I shall need
Lightroom on this iMac. Any clues? This iMac had Mavericks from new,
uploaded to Yosemite and then loaded Photoshop CC, Lightroom etc and get
this damned problem.
Reading around the web I¹m not the only one with this issue, to suggest a
new user a/c is a soft option without resolving the issue.
I hope an expert from Adobe can resolve this,
Regards, George (retired IT Manager and IT Systems Project Manager)

An error occurred when attempting to change modules. message after my regist numb?

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http://helpx.adobe.com/lightroom/kb/error-changing-modules-lightroom.html

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anybody have any idea?

https://forums.adobe.com/search.jspa?q=error+occurred+when+attempting+to+change+modules&pl ace=%2Fplaces%2F1383621&depth=…

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I Nearly bought from Amazon too but I found a thread from Adobe stating that the only recognized outlet for lightoom is themselves and other outlets serial numbers will not be guaranteed.
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"An unknown service exception occurred" error when attempting to change Microsoft account

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