"An update is required to use Folio Builder"

Hi,
I suddenly got this error 2 days ago, and it's been going on for days now.
I contacted my reseller for DPS and to be honest it's real "****" the only solutions they can come up with are the same solutions I find on these forums which none of them work.
We pay about 12.000 euro for this whole system a year and there isn't even a decent amount of support on this.
Here is a list of things I've tried:
- Uninstalled Folio Builder and Folio Producer Tools, Reinstalled both tools
- Uninstalled Folio Builder and Folio Producer Tools, Removed Folders and Files from "Application Support", Removed Preferences, Reinstalled both tools
- Uninstalled Folio Builder and Folio Producer Tools, Removed Folder and Files from "Application Support", Removed Preferences, Uninstalled Indesign CS5.5, Reinstalled InDesign CS5.5, Reinstalled Both tools
- Fixed Permissions on my HDD using OSX Disk Utility
- Changed InDesign Folder Permission to Read & Write for everyone on the "Applications/Adobe InDesign CS5.5/" Folder (and child files and folders)
- Rebooted dozens of times.
- Disabled Firewall (in case a port was getting blocked or whatever)
The thing is... this happens on 2 iMacs and the other iMac is fine.
All macs are iMac Late 2013 and run the latest OSX Mavericks updates.
Also all iMacs use InDesign CS5.5

Hi,
Based on your first post it seems you use InDesign CS 5.5 and WoodWing. We have +50 apps running on the very efficient combination of DPS for apps and WoodWing for content production.
If you use a plain InDesign CS 5.5 without WoodWing the answer from Adobe support will be "you can't use DPS with InDesign CS 5.5" - as CS 5.x is no longer supported and hasn't been since early September. CC will however work.
If you use InDesign + WoodWing then you should go to the community.woodwing.net site to get support. Adobe support won't be able to help you. CS 5.5 is still supported when using WoodWing, and we have daily newspapers producing on that combination - so... I would be the first to know if it stopped working (but it does).
//Peter

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An update is required to use Folio Builder. Please click here to download the Folio Producer tools.

Hello,
I'm using CS 5.5, Mac OS 10.8.4. I've spent the last two nights trying to figure this out but I am really stuck this time... I think the issue I'm having is similar to IDEAMAN1 but I got lost on his advice after trying some stuff out, so help would be greatly appreciated!! (I'm only medium-level tech savvy...)
Trying to create my first epublication. Downloaded FolioPanel v26 and installed it, then FolioProducerTools v27 and installed it. Realised I had stuffed it up so uninstalled both using the uninstaller. Re-downloaded FolioProducerTools v27, FoiioPanel v27 and installed in that order and popup said the updates were ready to go. Opened InDesign and folio builder panel said "An update is required to use Folio Builder. Please click here to download the Folio Producer tools.". The link brought me to http://www.adobe.com/support/downloads/product.jsp?product=172&platform=Macintosh which is where I downloaded the original files anyway.
So I've tried uninstalling, restarting the computer, trashed preferences, closed CS5.5ServiceManager, reinstalling heaps of times and not sure what I should try next. Please help!! Thanks!!!!

That notification is often a bug.
I get it regularly when I launch InDesing while connected to my Thunderbolt Display.
If I disconnect my Macbook from the Display, relaunch InDesign it works fine - reconnecting to Thunderbolt display after this also still allows the Folio Producer tools to load properly.

Folio producer tools update required to use folio builder but content viewer app not available

Hi,
I have a problem with DPS Folio Producer tools.
We are unable to use Folio Builder to update our iPad presentation to the cloud because we keep getting this message: An update is required to use Folio Builder. Please click here to download Folio Producer Tools.
We have previously done this only to discover that the new version of Folio Producer Tools is incompatible with the Content Viewer and the new Content Viewer app is not yet approved, or available from Apple.
So we have done a rollback to a previous version of the Folio Producer Tools which worked for a few hours, but is now prompting for the update again - but as explained above we cannot download the update until the Content Viewer app is available.
HELPPPPPPP!!!

This is the DPS model.
When a company thinks first about monetizing solutions instead of making it an extra option.
You are not free anymore to use the tools you want, you must follow Adobe's decisions to update online apps.
Online apps are everything but good.
You will have to wait until the Viewer gets approved by Apple.
Dear Adobe: do you see how many people come here because they don't understand how your technical model works?

A software update is required to use Digital Publishing Suite

Hi when I enter to my folio builder it says "A software update is required to use Digital Publishing Suite. Please go to the Help menu and select Updates to get the required software" But nothing happend !!!! What I should do ?????

Try clicking a link on this page to manually install the DPS tools update:
http://helpx.adobe.com/digital-publishing-suite/help/installing-digital-publishing-tools.h tml

Article automatically closes after updating the article in the folio builder?

For some reason, every time I update an article in the folio builder, the article closes automatically - this is extremely annoying because I like to keep all articles open while working and hate that every time I update, I must reopen it. It seems to be a setting but I've searched preferences etc and can't find any setting to turn this off?
Thanks so much for your help!

Hi there!
Thank you so much for your reply -
It is only happening with a particular folio yes (my ipad rendition in particular). Other folios update and do not close the updating article.
I'm using the latest cloud version of InDesign - whichever one in the creative cloud app that's currently running. And I use Mac.
I reset the preferences as you suggested but it is still closing the article - it's very strange because it only does it with that particular folio. At least it only does it with that folio or I'd pull my hair out haha

Will pages automatically reformat to correct size when using Folio Builder or do I have to make pages iPad format, for example, in InDesign document set up from the start?

Will pages automatically reformat to correct size when using Folio Builder or do I have to make pages iPad format, for example, in InDesign document set up from the start?

Moved to DPS forum.
You need to set up the pages appropriately for the target device. For iPad that's 1024x768.

How to perform auto update in staging database using warehouse builder ?

Hi ,
here our client requirement is?
our client want to transfer data from their production database to staging database using warehouse builder.and also what ever the update occur in production database
that must be reflected in staging database.
here we are transfering data from product-db to staging using etl(maping--insert/update operator )
it is transfering fine.but it is not automaticaly updating in staging db with new update in production database?
can any body give me the details how to achive it.
Thanks & regards,
k azamtulla khan.

Hi,
firstly there are two threads for the same issue from youself(excluding this one) which is a waste of others time so kindly refrain from doing so and use one thread.
OWB: how can automatic updation perform in staging database using OWB
OWB: how to use insert/update table operator for target table
secondly, with regards to the options , here are some options:
1. Use trigger for update.
2. Use materialized view(refresh on commit)
3. Use oracle advance queing mechanism (OAQ) for queing the recent inserted/updated records.
Kindly close other threads and maintain just one thread.
Regards
Message was edited by: Rado
user647181

Adobe Content Viewer in iPad dont update the contents on mi Folio Builder! Help!

Please, someone have de same problem?!
When i update my folio through the Folio Builder in Indesign 5.5, the Content Viewer in iPad dont update de folio.
In Acrobat.com i see the contents update, but in iPad/Adobe Content Viewer not.
Why this problem happens?
Tanks.

As I wrote on another thread (and this was directed at Adobe employees)
"I have been closely monitoring many threads here at DPS (and DPS Private Beta Forums) in the last few weeks, and yes I am new to this particular product group having only been in it since March. But I wonder if there is some way that Adobe can be made aware of how serious this issue is with Builder and Viewer and tools "not lining up" with Apple.
"To keep putting this problem on Apple is somewhat of a shopworn technique (and I say this with all due respect.). Still, Apple commands fully 80+ % of the tablet market. They are the big dog.
"Suggestions for the future: Perhaps there will be a way to choose a tools/viewers workflow at startup -- or to put a bigger "red flag" before installing any update that is not yet supported by Apple. Approaching this from the engineering side, you may have forgotten just how many disclaimer screens the average designer/production person faces every week! Many of us don't read them carefully. (Richard Dreyfuss reads them).
"I have nothing but admiration for what Adobe software engineers are trying to do -- and these are nascent times to be sure. But it certainly seems like this launch is going poorly.
-- Jeff

Can I use Folio Builder with my Adobe ID on another computer?

I'm working in Windows XP. I have a folio hosted in my free acrobat.com workspace, with the source files on a network drive. If I sit at someone else's computer in my workgroup and log in to Folio Builder, I can see my folio and can edit and save the articles just fine but I cannot Update them. Any attempt to Update an article in Folio Builder produces a 'content generation error'. Any attempt to get a Preview produces the same error.
Back on my own computer, everything is hunky dory.
Is this expected behaviour? Do Preview and Update rely on temp files in my specific Application Data folder, perhaps? I have ditched InDesign prefs on the computer in question but it makes no difference.
Alistair

Hello John,
Yes, the ability to relink (much like you can do with media in After Effects, Premiere Pro, and InDesign) is what I had in mind. I actually did look for a place in Folio Builder that would let me redefine the location of the parent folder for all of my folios. In the video production world we have to move and share source and media files with other people frequently so I was surprised to learn this wasn't yet supported with ADPS.
For us the main reasons for some sort of relinking ability are:
- When you need to update files on a work trip, from home, or some other mobile situation.
- For instances in the future when you have backed up a project and need to restore it to make updates.
- When you need to hand over a project to someone else at a different workstation or even another facility.
Of the two choices you mentioned, I think the ability to "fix" the broken links makes the most sense for the situations I've encountered so far. Assuming it's straightforward I would have no problem going through the process when switching machines. I would assume that print designers are familiar enough with linked assets that they wouldn't have a problem with this either.
Andrew

Managing stacks after using Folio Builder

The prerelease Content Bundler made managing stacks easy. Am I missing something with the release tools? I only see the Folio Builder and it seems not to include any way to reorder pages. It seems like the order the articles are added to the Folio is the way they have to appear in the Content Viewer.
I'm not sure if it's a related issue, but I am also experiencing hyperlink issues. Links that worked seamlessly in the prerelease now don't appear to work on the iPad.

Ah for the twitter issue specifically i found it in Twitters mobile help guide documetation.
Problems are common with "redirection" and webviews. This is because Apple's UIwebview object is not a mobile safari and handles certain tasks differently. If you know a website will require a redirection then its good practice to link it to the final redirected URL otherwise the UIwebview object will lock it down and display nothing. So in all honesty its more of an Apple issue than an Adobe issue.
usually when you do this inside of xcode the webview application passes the direct URL through a "NSURL" object then through the "UIWebView Delegation" method--- but it is URL specific so Adobe would have to hand code Every possible Mobile redirection out there.
But hey thats what testing things out is for. So if a website doesn't display.. most likely they have a redirection in place.

This is possible in InDesign CS5.5 using Folio Builder (DPS).

Hi DPS Experts,
I am new to this DPS work flow.
I am using InDesign CS5.5. I have the question? This is possible to create the apps for the below mentioned web link.
http://www.spanish-real-estate.co.uk/
The website is in joomla and the domain is www.spanish-real-estate.co.uk
The app will be free so I am not sure if this will need apple store approval.
If it possible please any one help to or guide how to I start the process how to uploaded the files in DPS and how to check it out the video and audio and everthing like in the website to be embeded in the iPad Apps.
Please give the path to achieve this goal.
thx,
csm_phil

Out of curiosity, why do you want your app to look like the actual website?
And Yes every app goes through an approval process before it appears in the app store.

Is a Creative Cloud subscription required to use Flash Builder 4.7 Premium?

Hi,
I have FB 4.7 Premium (purchased an upgrade) and a Creative Cloud subscription. I don't need CC now, will I still be able to use FB after I cancel? I have looked all over Adobe sites and not found a clear answer to this....
Thanks,
Dave

Hey I spent quite a bit of time sorting this out so I can answer my own question, maybe will help someone else in the same situation.
Short answer is yes you can.
But if you installed FB 4.7 as part of Creative Cloud then want to cancel CC and use standalone FB 4.7 keep reading...
Bought Creative Suite 5.5 and got FB 4.5
Upgraded for free to FB 4.6
Started Creative Cloud and installed FB 4.7 using that.
Decided that I don't want Creative Cloud subscription, just FB 4.7.
Bought an upgrade to FB 4.7 Premium as a standalone app.
But.... no installer for FB 4.7 Premium from my account downloads page. Adobe assumes you get it from CC
Found a download, installed that and it would not accept either FB 4.7 upgrade serial number or CS 5.5 serial number.
Solution
Call Adobe Support, they will walk you through installing the stand alone version w/o CC and give you a temp key to complete the installation. That only took a few hours on the phone!
Downside is you must call every time you install FB 4.7, not good.
It would be really great if Adobe would put this information in a FAQ.
Dave

Error on Folio Builder Panel

Hi, does anybody el;se, getting this message in InDesing CS6?
An update is required to use Folio Builder. Please click here to download the Folio Producer tools.
I have, uninstall INDD, install it again, manually download the update, install it, and have the same problem. I'll try everything
How can be fix, any idea?
thanks

Try solution 2 in this article:
http://helpx.adobe.com/digital-publishing-suite/kb/error-do-have-compatible-digital.html
Sign in to the Dashboard (http://digitalpublishing.acrobat.com) and use those links to get the right installers.

Folio Builder unavailable after updating InDesign

I purchased a subscription to the Creative Cloud so I could get access to the Digital Publishing Suite tools in InDesign. I downloaded a new version of the Adobe Application Manager as indicated, updated InDesign CS6 (it current shows InDesign CS6 as "Up to date") and attempted to access the Folio Builder. I get the following message in the Folio Builder panel:
A software update is required to use Digital Publishing Suite. Please go to the Help menu and select Updates to get the required software.
What do I need to do to gain access to the DPS software?

One more note:
After purchasing CC I though I would be able to install the Digital Publishing Suite as an app though it did not appear in Adobe Application Manager. I went on the support chat and asked why it wasn't available for download and they (yes, I was transferred to the next level three times and it was the fourth person who told me this) that when I update InDesign the tools would become available within the application. I looked, saw the Folio Builder panel and assumed he was right. Now, two days later I try to start working and I get the error above.
I might be missing something big. Perhaps my question should be, I have paid for Creative Cloud which includes the Digital Publishing Suite (according to the DPS page on Adobe's site), how do I get it on my computer (at least the parts that should be on my comptuer. I am very confused at this point.
Thanks in advance for any help you can give me.

Folio Builder update issues

I have a Mac--trying to use Folio Builder and every time it says I need to update, so I do, and it reflects an update, but then I try to open the Folio Builder panel and it says yet again that I need to update. Please help!

After several hours (4+) trying every combination described here and elsewhere, what ultimately worked was uninstalling ALL Adobe software and starting from scratch.
1. Uninstall any and all Adobe software:
Adobe AIR
Adobe Flash
DPS App Builder
Adobe Creative Cloud
Adobe InDesign
Adobe Photoshop
Adobe Illustrator
Previous downloads of installers
Etc.
2. Clear all system and user caches, preferences, bootcaches, kextcache, etc.and reboot (whether necessary or not; just for good measure).
3. Run the Adobe Creative Cloud Cleaner Tool to confirm everything was removed.
4. Reboot (whether necessary or not; just for good measure).
5. Confirm no Adobe affiliated process is running in the Activity Monitor (or Task/Process Viewer in Windows).
6. Download a new clean installer for Adobe Creative Cloud.
7. Cross fingers.
8. Install Adobe InDesign.
9. Reboot (again, just because).
10. Install Adobe InDesign updates (which should download the necessary DPS tools too).
After all this, the Folio Builder finally appeared and began working again for my computer.

"An update is required to use Folio Builder"

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