Analysis Text doesn't work (no text inserted in Metadata box after Media Encoder green check)

With premiere CS6
After inserting a .wav or .mov file, I hit "analyze",
     I select the relevant language and quality options,
     the Media Encoder pops up and runs,
     I get the green check,
     BUT...the analysis is not inserted in my metadata.
Any advice? I re-install the program twice but the problem persist...Thanks in advance...

Please don't post the same thing multiple times.  I deleted your other posts.
Jeff

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