Analytic Server not reflecting in Shared Services Console
Everything was working fine until yesterday. Now the problem is i am able to connect to analytic server through admin console and excel.
But for provisioning a user when i log into shared services
http://servername:58080 brings up the user diectory list. When i click on a username and provision it. I dont find my analytic server on the left hand side (so i am not able to see the cubes available). I just dont have a clue why this is happeneing. There is just one tab as "Hyperion Shared Services" but the analytical server is missing.
Kindly help me on this. How can i proceed further.
Additional Info:
Shared Service admin log has the following details.
2008-01-22 11:44:48,048 [http-58080-Processor10] ERROR com.hyperion.cas.web.action.CASCommonAction.execute(CASCommonAction.java:122) - Exception : Problem in processing action class.................
2008-01-22 11:45:12,034 [http-58080-Processor2] ERROR com.hyperion.cas.web.action.CASCommonAction.execute(CASCommonAction.java:122) - Exception : Problem in processing action class.................
2008-01-22 11:45:12,127 [http-58080-Processor15] ERROR com.hyperion.cas.web.action.CASCommonAction.execute(CASCommonAction.java:122) - Exception : Problem in processing action class.................
2008-01-22 11:45:13,127 [http-58080-Processor14] ERROR com.hyperion.cas.web.action.CASCommonAction.execute(CASCommonAction.java:122) - Exception : Problem in processing action class.................
2008-01-22 11:45:21,893 [Timer-0] ERROR com.hyperion.cas.web.util.memory.CASUsedMemoryTracker.run(CASUsedMemoryTracker.java:27) - Memory in use[12742 kb] = Total memory available[115736 kb] - Free memory available[102994 kb]
2008-01-22 11:50:21,921 [Timer-0] ERROR com.hyperion.cas.web.util.memory.CASUsedMemoryTracker.run(CASUsedMemoryTracker.java:27) - Memory in use[12728 kb] = Total memory available[117243 kb] - Free memory available[104515 kb]
2008-01-22 11:55:21,916 [Timer-0] ERROR com.hyperion.cas.web.util.memory.CASUsedMemoryTracker.run(CASUsedMemoryTracker.java:27) - Memory in use[12615 kb] = Total memory available[111083 kb] - Free memory available[98468 kb]
2008-01-22 12:00:21,928 [Timer-0] ERROR com.hyperion.cas.web.util.memory.CASUsedMemoryTracker.run(CASUsedMemoryTracker.java:27) - Memory in use[12790 kb] = Total memory available[114163 kb] - Free memory available[101373 kb]
2008-01-22 12:05:21,940 [Timer-0] ERROR com.hyperion.cas.web.util.memory.CASUsedMemoryTracker.run(CASUsedMemoryTracker.java:27) - Memory in use[12743 kb] = Total memory available[120782 kb] - Free memory available[108039 kb]
this similarity is quite odd. Since last friday we are not able to connect o analytical service vua EAS/SS user management and also the analytical server windows services are not starting anymore, essbase logs gives 1 relevant message:
Analytical Services global application does not exist at Shared Services..
We have been changing ip numbers of servers (but flused dns cache too) and also changed default admin password.
I haven't got a clue what to do. Fortunately we are still in in an OTA environment
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