Analytics Report error

We have a Pro account. We publish an iPad version only, single orientation, retail folio.
I have "marked" 5 articles as Ads in the Folio Producer panel in our May retail issue. When I view the Analytics report, there are only 3 articles reporting under the Ads tab. How could this be?
Tom

Neil -
I set the Ads options first in FP, then published folio as Retail and Public.
Do I need to push the blue "update" button?

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SharePoint Foundation Site Web Analytics reports

Hi,
I am currently attempting to get the Site Web Analytics reports to work in SharePoint Foundation. However, there seems to be little available information regarding this. What is necessary for this to display a report? To start with, what
SharePoint & Windows services and SharePoint service applications need to be started? We use SQL Authentication for the content database because all the databases are in a different domain.
Any information someone can shed would be helpful.
Currently, when I navigate to the page it states "A web analytics report is not available for this site. Usage processing may be disabled on this server or the usage data for this site has not been processed yet." I have looked up this
information on the net, but nearly all information applies to SharePoint Server. I need help setting this up with SharePoint Foundation.
Thank you much.

Hi Steven,
Ahhh, I had a feeling that was a problem.
I had similar issues after installing SP1 so I could have some of the new features, like the storage report back for sites, and deleted sites going into the recycle bin. However, I had read that I *had* to install the June 30 CU as well, which may have been
a mistake. Because after installing both and running a psconfigui, it made things as flaky as they were during the beta.
It took my good, stable, trustworthy and solid SPF install and made it unstable. Managed Accounts started acting weird, permissions were odd, BDC service crapped out, user code errors, the works. Bummed me out. I basically blew out the server, did a fresh
install and restored from a farm backup (actually a full then differential, gotta love scheduling backups). Mind you, I could afford to do that, and I simply don't mess around with bad updates.
(I also found a post that said that if you have SP1 installed, a common error is if you delete a list, then delete the site, you can restore the site from recycle bin, but the list that was deleted from that site earlier cannot be restored-- so to avoid/fix
that problem, install the August CU... it's always something...)
Do you have backups of your farm pre-updates, preferably both, but at least the CU? Maybe you can do a restore on a virtual machine to see if it fixes your issues?
Also, here's another question. After you installed SP1 and the August CU, did you do a psconfigUI.exe (or at the command line, psconfig.exe)? It might be good and bad that you didn't (if you didn't). The way to check to see if you didn't is check the database
statuses (review database status under Upgrade and Patch Management in Central Admin). The statuses will say that the databases can be/should be updated if you didn't run psconfig. That means that SharePoint has updated, but the databases in SQL haven't.
Maybe you can make a copy of those databases, and try to attach those databases to a pre-update (sp1 and CU) SharePoint Foundation server to see if web analytics work there again. Although, if I am understanding correctly, some changes can occur on databases
during updates, but they're not complete til psconfig is run. But hey, it's worth a shot.
Or you can use psconfigui.exe (or psconfig.exe if you want to use the command line) to update the databases and see if that fixes the problem.
I'm sorry again about your issues if they are update related. It is so frustrating to think you are trying to stay up to date on your server, being a good admin, and instead it breaks important things without apology or way to fix it (since cumulative updates
cannot be uninstalled, but it is really difficult and potentially expensive to have to fully identical farms running side by side for testing).CA Callahan | Author: Mastering Windows SharePoint Service 3.0 and Mastering Microsoft SharePoint Foundation 2010 | Community Launch Leader |

SharePoint 2010 Web Analytics Unexpected Error

When I access the web analytics report at
http://domain.com/_layouts/WebAnalytics/Report.aspx?t=SummaryReport&l=sc I get the error below:
An unexpected error has occurred.
Troubleshoot issues with Microsoft SharePoint Foundation.
Correlation ID: [guid]
Date and Time: 1/17/2011 12:36:12 PM
Checked the SharePoint logs for the Correlation ID and got the three errors below:
01/17/2011 12:36:12.77    w3wp.exe (0x3C38)    0x1240    SharePoint Foundation    Topology    e5mb    Medium    WcfReceiveRequest: LocalAddress: 'http://server.domain.net:32843/b5b559b9118949f78ad3aa8ef9b6863b/WebAnalyticsService.svc'
Channel: 'System.ServiceModel.Channels.ServiceChannel' Action: 'http://tempuri.org/IWebAnalyticsWebServiceApplication/GetData' MessageId: 'urn:uuid:e3d61740-0d09-440e-8b28-7dfcee453f2e'    e1488c51-9109-4d75-a37d-f46b586b4b6f
01/17/2011 12:36:12.77    w3wp.exe (0x3C38)    0x1240    SharePoint Foundation    Monitoring    nasq    Medium    Entering monitored scope (ExecuteWcfServerOperation)
e1488c51-9109-4d75-a37d-f46b586b4b6f
01/17/2011 12:36:12.82    w3wp.exe (0x3C38)    0x1240    SharePoint Foundation    Monitoring    b4ly    Medium    Leaving Monitored Scope (ExecuteWcfServerOperation).
Execution Time=38.3504048698927    e1488c51-9109-4d75-a37d-f46b586b4b6f
Also, we have multiple site collections on that web application, some were migrated from 2007 (we'll call one /sites/2007) and some were pure 2010 (we'll call one /sites/2010/). The error is only showing for the pure 2010 sites cols, while the migrated sites
cols are working fine. I'm still looking for other differences between the site cols.
Also, if I go into Central Admin > View web analytics reports > choose that web application, and go to Top Pages i can see stats for both /sites/2007/ and /sites/2010/ so the analytics are being captured for all site collections, I just can't access
the reports on the /sites/2010/ site collection due to the error above.
Any help would be greatly appreciated.

I think I found it.
Look for the placeholder
<asp:ContentPlaceHolder id="PlaceHolderLeftNavBar" runat="server">
We had that placeholder on our masterpage but we closed it right away :<asp:ContentPlaceHolder id="PlaceHolderLeftNavBar" runat="server" />
Same error.
Anyway, below is a sample from our masterpage that fixed the error for us:
 <asp:ContentPlaceHolder id="PlaceHolderLeftNavBar" runat="server" >

<SharePoint:DelegateControl ID="DelegateControl5" runat="server"
ControlId="QuickLaunchDataSource">
<Template_Controls>
<asp:SiteMapDataSource
SiteMapProvider="SPNavigationProvider"
ShowStartingNode="False"
id="QuickLaunchSiteMap"
StartingNodeUrl="sid:1025"
runat="server"
/>
</Template_Controls>
</SharePoint:DelegateControl>
<SharePoint:AspMenu
id="V4QuickLaunchMenu"
runat="server"
EnableViewState="false"
DataSourceId="QuickLaunchSiteMap"
UseSimpleRendering="true"
UseSeparateCss="false"
Orientation="Vertical"
StaticDisplayLevels="2"
MaximumDynamicDisplayLevels="0"
SkipLinkText=""
CssClass="s4-ql" />

<div class="s4-notdlg" style="display:none">

<SharePoint:AspMenu
ID="TopNavigationMenuV4"
Runat="server"
EnableViewState="false"
DataSourceID="topSiteMap"
AccessKey="<%$Resources:wss,navigation_accesskey%>"
UseSimpleRendering="true"
UseSeparateCss="false"
Orientation="Vertical"
StaticDisplayLevels="2"
MaximumDynamicDisplayLevels="1"
SkipLinkText=""
CssClass="s4-tn"/>
<SharePoint:DelegateControl runat="server" ControlId="TopNavigationDataSource" Id="topNavigationDelegate">
<Template_Controls>
<asp:SiteMapDataSource
ShowStartingNode="False"
SiteMapProvider="SPNavigationProvider"
id="topSiteMap"
runat="server"
StartingNodeUrl="sid:1002"/>
</Template_Controls>
</SharePoint:DelegateControl>
</div>
<div style="width:200px;">
</asp:ContentPlaceHolder>

Web Analytics reports and not showing data

Recently we are not seeing Web Analytics data on our sites in our SharePoint 2010 farm. Before we used to see the data. This is what we are seeing now "There is no data available for this report. Here are some possible
reasons: (1) Web Analytics has not been enabled long enough to generate data;
(2) There is insufficient data to generate this report; (3) Data logging
required for this report might not be enabled; (4) Data aggregation might not be
enabled at the level required for this report."
I checked the Web Analytics Service Application and it is started. Web Analytics Data Processing service is started on all servers.
Microsoft SharePoint Foundation Usage Data Import Timer job is running every 30 minutes, while Microsoft SharePoint Foundation Usage Data Processing job is disabled. Does this job has to be
enabled for the web analytics data to be reported? Are there any other places to check to debug the problem? Appreciate any help.
rani

Hi Rani,
The timer job Microsoft SharePoint Foundation Usage Data Processing needs to be enabled, as it will aggregates and writes the data to the Web Analytics Reporting database.
Please enable this timer job and run the timer job to see how it works.
More reference about this error:
https://timreemtsma.wordpress.com/2011/10/25/sharepoint-2010-web-analytics-no-data-available/
Thanks,
Victoria
TechNet Community Support
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

SharePoint 2010 Web Analytics Reports Not Displaying Data

Hi,
I'm currently having some issue with the Web Analytics Reports. It had been working fine for the past 1 year and suddenly a few months back, the Web Analytics is not showing any data. Have already troubleshoot the issue using the
Troubleshooting SharePoint 2010 Web Analytics Article and all values show the correct date and time.
Therefore, I have performed a more in-depth analysis and found out that the WAHierarchyData table in the Reporting Database only have Root ID
I have verified with a working SharePoint environment and the table should contain all the SharePoint site ID. Also, I have looked into all the SharePoint and Windows logs and all found to be showing the services to be running normally. I would like to check
if there is a way to restore the data in this table or is there any other ways I can trace and troubleshoot this issue.
Background information
SharePoint Version: Service Pack 2
SQL Server: Cluster Environment
3vild3vil

Hi,
I queried the WAHierarchyData table in my environment, and there should be id column in returning result.
You could manually run timer job related to Web Analytics service application and check ULS log for error message.
To narrow down the root cause, we need query SharePoint database tables and compare query result, which might exceed the supported scenario. I'd recommend you open a ticket with MS support, they could reach your envrionment and troubleshoot the issue for
you. For your convenience:
https://support.microsoft.com/contactus
Thanks for the support.
Regards,
Rebecca Tu
TechNet Community Support

Site Web Analytics reports -- no more data

Hi,
I just checked the Site Web Analystics reports and there is no more data since mid Dec. Any thoughts? Is there anything I have to reconfigure?
Thanks in advance.

I had similar issue: No data in web analytic report. And I found a lot of error message in Windows Log and SQL Server log:
An exception occurred while enqueueing a message in the target queue. Error: 15404, State: 19. Could not obtain information about Windows NT group/user 'DomainName\UserName'
I installed my SharePoint 2010 farm using DomainName\UserName as farm account, web application pool account and services account.
And the SharePoint 2010 farm is now disconnected with the domain.
I found this:
http://connect.microsoft.com/SQLServer/feedback/details/311104/msft-edw-when-logged-in-with-cached-credentials-service-broker-drops-incoming-messages-with-an-exception-occurred-while-enqueueing-a-message-in-the-target-queue-error-15404-state-19
, that says the service broker has some known issue with cached credential, so i changed all these account to a local machine account with PowerShell (http://cid-6f40fb61d28cf147.office.live.com/view.aspx/Technology/Using%20Local%20Computer%20Account%20in%20SharePoint%202010.docx
), but still does not work. The 15404 error is still generated with the ‘DomainName\UserName’ account.
Finally, I got this article with similar error message:
http://blogs.msdn.com/b/steverac/archive/2009/08/30/opsmgr-agent-discovery-hanging-after-enabling-broker-service.aspx
. I changed the db owner of the Web Analytics Staging database from ‘DomainName\UserName’ to local machine account with sp_changedbowner. Now, the 15404 error is no longer generated. And after some time (for the scheduled timer
jobs to started and run), I can see data in Web Analytics report. (Actually, I changed the db owner of both Web Analytics Staging db and Reporting db. I don’t know whether both needed).
And according to
http://technet.microsoft.com/en-us/library/cc512725.aspx
, the SharePoint Web Analytics feature relies on SQL Server service broker to function. The SQL Server service broker cannot be started manually. A SharePoint timer job runs one time per day to ensure that SQL Server service broker is enabled on the necessary
databases. 7.After moving databases, you should manually run the health rule "Web Analytics: Verifies that the SQL Server Service Broker is enabled for the Web Analytics staging databases."

No data in web analytics report after moving to new server

Hi,
I have a Sharepoint 2010 portal, we need to move that portal to a new server.
For this, I took the backup of the Web Analytics Reporting db and Staging db and restored them in the SQL of new server. Then, I created new Web Analytics Service Application on the new server with reference to the restored databases.
Now, when I go to check Web Analytics report, there is no data in it.
Is this because the url of my portal is now changed? Will I be able to get all my data when I change the AAM of new server to the old portal's url?
Kindly help

Hi,
I wonder if Data exists starting from the date of finishing moving. If not, then please make sure Web Analytic is working in your environment.
You could also check ULS log for relevant error information.
Here is a similar issue for your reference:
http://sharepoint.stackexchange.com/questions/42881/web-analytics-in-central-admin-not-showing-all-data
More information:
http://blogs.msdn.com/b/sharepoint_strategery/archive/2012/03/16/troubleshooting-sharepoint-2010-web-analytics.aspx
http://blogs.technet.com/b/manharsharma/archive/2012/10/13/sharepoint-2010-web-analytics-troubleshooting-reporting-db.aspx
Regards,
Rebecca Tu
TechNet Community Support
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Web Analytics Reports not working

Hello,
I recently found out that the last update date for the Web Analytics Reports is 12/18/2011 2:00:10 AM. I followed suggestions in other threads and verified that all the Web Analytics Services are running correctly.
I activated the verbose logs for the Web Analytics Service and we are getting this error starting from 2:00 AM
Usage Logging Importer: Skipped logging of PageView entry - doesn't pass page view filter
I haven´t found any info related to this message.
Any ideas about this?

Hi,
1. restart the server or run IISRESET
2. check if there are more information from ULS log or event log.
3. recreate a state service application http://technet.microsoft.com/en-us/library/ee704548.aspx and create a new web analytics service application.
4. make sure the service account has proper permissions to databases, file folders and relevant resources.
Regards,
Seven

IF Condition in a PL/SQL Script give a report error.

Hello, Im German and I hope you can unterstand my Question.
First, I work with the HTML DB Version 1.6.0.0.0.87 and the Oracle Version 9.2.0.6.
I create a SQL Report, where a PL/SQL Script return the SQL Statement for the Report. This is my source-code, I have short it...:
Declare
sql_str varchar(2000);
sql_str_select varchar(1000) :=' select dim_sparte ... ';
sql_str_from varchar(1000) := ' from faktentabelle,dim_sparte ';
sql_str_where varchar(1000):= ' where and faktentabelle.zeit_id = :POPUP_ZEIT ';
sql_str_groupby varchar(1000):= ' group by dim_sparte.name, faktentabelle.zeit_id ';
Begin
If ( (V('POPUP_NETZGEBIET') is not NULL) and (V('POPUP_NETZGEBIET') <>
'Alle Netzgebiete')) THEN
sql_str_select := sql_str_select || ' ,dim_organisationseinheit.netzgebiet_name ';
sql_str_from := sql_str_from || ' , dim_organisationseinheit ';
sql_str_where := sql_str_where || ' and faktentabelle ... and
dim_organisationseinheit.netzgebiet_name = :POPUP_NETZGEBIET';
sql_str_groupby := sql_str_groupby || ' , dim_orga .... ';
End IF;
sql_str:= sql_str_select || sql_str_from || sql_str_where || sql_str_groupby;
htp.print(sql_str);
Return sql_str;
End;
This Script include a IF-THEN condition. The Condition is true and the sql-String-Variables are updatet.
I can get the string with htp.print() and the Statement is OK.
The report get a Error report error: ORA-1403: no data found. If I copy the printet sql String in a new Report Region with SQL String, the Report is OK. When I write IF(true) instead of IF( Condition) the Report is OK, too.
I try ist with Varibalen V(name) and with :name. Its always the same problem. I cant use IF-THEN-Else Conditions in a Script.
Please help me and say me what is the problem???
Thanks,
Simona

Hi Simona,
In the sql region below the region source see that you have " Use Generic Column Names (parse query at runtime only)" check and not " Use Query-Specific Column Names and Validate Query".
This error you usually get when you have a mismatch in your report heading.
Vivek
[email protected]

Some of the user information is displaying as domain\userid in site web analytics report under top visitors list

Hi,
When I was checking the top visitors list under web analytics report I see few user names as full name and most of other users as domain\userid. How can i show all the list as user full name.
We are using SharePoint 2010.
Thanks in advance!!!!!!
Rithu

Hi,
This might be problem with User Profile service configuration settings. Please refer to the similar post.
http://social.technet.microsoft.com/Forums/en-US/0857f140-84f8-4c7c-a0e0-7b3e79d9619b/sharepoint-server-2010-display-name-issue-with-top-visitors-web-analytic-report?forum=sharepointadminprevious
Please mark it answered, if your problem resolved.

No data with Web Analytics Reports - SharePoint 2013

Hello,
I have data when I click on the Web analytics reports. I am using SharePoint 2013, but with sites with the SharePoint 2010 visual interface.
What are some of the things to look for to get these working?
I have Reports feature enabled at the site collection level.
I have enabled usage data collection and have scheduled it.
What is the SharePoint job to check to ensure that it is running.
What is the permissions to use for the Logging database and the log folder?
Thanks.
Paul

Take a look at http://blogs.msdn.com/b/chandru/archive/2013/08/31/sharepoint-2013-web-analytics-report-where-is-it.aspx
to see if it explains what you're looking for (essentially, Web Analytics is no longer available).
Trevor Seward
Follow or contact me at...
&nbsp&nbsp
This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

SharePoint 2013: A web analytics report is not available for this site.

Hello,
I have SharePoint Server 2013 and the enable usage data collection is enabled. There is usage logs and data being generated, but SharePoint says there is not data available.
A web analytics report is not available for this site. Usage processing may be disabled on this server or the usage data forthis site has
not been processed yet.
What can I do?
Thanks,
Paul
Paul

hi,
Web Analytics is now part of the 2013 Search.
You can refer the below links, :
http://blogs.msdn.com/b/chandru/archive/2013/08/31/sharepoint-2013-web-analytics-report-where-is-it.aspx
http://www.collabshow.com/2013/05/23/sharepoint-2013-analytics-a-big-step-backward/
http://usamawahabkhan.blogspot.com/2013/06/sharepoint-2013-analytics-features-how.html
if you wanna use API, there is a blog,which talk about the same:
retrieve Search Analytics Reports
using SharePoint 2013 API:
http://radutut.wordpress.com/2013/01/27/how-to-get-search-analytics-reports-programmatically-in-sharepoint-2013/

Site web analytics report shows no data

Hi All,
A user reported that they could not view the site web analytics report
in the SharePoint 2013 production server. It was working fine a few couple of weeks back though.
I started the troubleshooting for this issue and came cross a few blogs that details the same issue.
There were my steps:
In Central Admin (CA) >> Service Applications >> Usage and Health data collection was
started.
CA >>
Monitoring >> Reporting >> "Enable usage and health data collection"
was checked.
CA >> Monitoring >> Timer Jobs > Review job definitions
>> Microsoft SharePoint Foundation Usage Data Import
(5 minutes) and Microsoft SharePoint Foundation Usage Data Processing
was enabled. I clicked on "Run Now" on these job schedules.
CA >> Search Service Application >>
Under Mange Content Sources page
the status was Idle.
We have performed the full crawl a few days back.
PowerShell: Read the Brian
T. Jackett's blog. Basically, he uses PowerShell to trigger the Receivers
for the AnalyticsUsage and PageRequest
and enable these Receivers for Analytics and Page Requests. In the
production environment these receivers were already defined and I just executed them again. Ran the
OWSTimer service for all SharePoint servers. However, after 2 days no data was shown.
The only thing we have not checked is WSS_Logging database.
We are stuck in this issue and its OOTB feature.
Any pointers for this issue will be highly appreciated.
Thanks in advance.
Regards,
Aroh
Aroh Shukla

Hi Aroh,
Please refer to the article:
http://blog.fpweb.net/troubleshooting-sharepoint-2013-web-analytics/#.VNcSsf4fqM8
There are still some place you could check for general troubleshooting steps, such as:
1.Did you configure AAM recently that might affect this?
2.Does related timer jobs run successfully?
Regards,
Rebecca Tu
TechNet Community Support

Site Web Analytics Report Showing Users Logged in as Both UPPERCASE and lowercase domains (SP Foundation 2010)

When looking at the Site Analytics Report in SP Foundation 2010, I see that many users (though not all it appears) have been logged under the 'Top Visitors' section as both "DOMAINNAME\username" as well as "domainname\username". This makes it hard
to get actual counts of hits the visitors have made since they show up in two places on the report. In my case, I always log in using the same credentials (more recently I have had permissions upgraded so log in is automatic), yet I still see that I
get posted for different usage numbers under the uppercase and lowercase instances. Does anyone know why this would be occurring?

Even i am facing similar kind of problem. Some of my users are displayed as DomainName\ID while some are displayed as Lastname, Firstname. I think we need to know the location where these reports are stored.

Site Collection Web Analytics Reports - Storage Usage

Hi All,
under the Inventory section in the Web Analytics reports no storage usage information displays for most reports
The interesting thing is that if I select a Preceding Report (90 days, 180 days etc) that it will show me all the information up to today's date accurately, does anyone have an idea why the Preceding Day/Preceding 7 days report doesn't work but the others
do?

Hi James,
Have you checkd if the web analytics data has been updated to today?
You can check if the Web Analytics configuration is working fine per the following posts, and also check ULS if there are any useful messages for troubleshooting this issue.
http://geekswithblogs.net/rgupta/archive/2011/02/16/site-web-analytics-not-updating-sharepoint-2010.aspx
http://social.technet.microsoft.com/wiki/contents/articles/17898.sharepoint-2010-how-to-use-web-analytics.aspx
http://blogs.technet.com/b/manharsharma/archive/2012/10/13/sharepoint-2010-web-analytics-troubleshooting-reporting-db.aspx
Thanks,
Daniel Yang
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Daniel Yang
TechNet Community Support

Analytics Report error

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