Anchor Points Refuse To Join

I have been making a simple object using just the pen tool and the line segment tool. I joined all of the points on the object, but two of the anchor points refuse to join. I have tried using Command>J. I also tried averaging and then joining via the object menu. It always comes up with an error that says "open endpoints are not selected / not on the same path" when they clearly are.
Below is a screen shot. The point that's selected is the point in question. All of the other points joined without issue. Any suggestions would be very helpful.

Thanks for the reply. I tried moving the points back and forth as you recommended and made sure that there were just two points. I  tried ungrouping and regrouping the objects to make sure they wre not separated, I even tried re-creating the line segment in question sevral times using three different tools. Unfortunately it is still giving me the same error.
Here is an image of the object without the segment in place with arrows pointing to where the open anchors are.

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