Android 5.1 Lollipop update stuck

I got a notification for Android 5.1 Lollipop update for my phone. I downloaded the update but it is stuck in installing phase for more than 12 hours now! I have tried restarting the phone but after the restart, the phone automatically starts the system update again and is still stuck. What can I do?

Try performing a system repair using PC Companion as this will often fix issues - This will factory reset your phone and erase all data
Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process
If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

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Android 5.0 Lollipop FAQ

Android 5.0 Lollipop FAQ
Hi all forum users!
I have put together an list of questions with answers that we often see in regards to the Android 5.0 Lollipop update.
This FAQ will be updated whenever its needed.
Please check this topic first, your question may be listed and already have an answer.
Why am I not able to update to Android 5.0 Lollipop?
The Android 5.0 Lollipop just as many other of our software updates rolls out gradually over regions, networks and time. Therefore it is not possible for us to tell you exactly when it will arrive for your specific device but stay up-to-date with our product blog for the latest information about software roll out and devices.
You will receive a notification in your Xperia device when the Android 5.0 update is available for you.
If the Android 5.0 Lollipop update fails this can be due to server overload so I kindly ask you to just try again later. This happens from time to time whenever we release a new software update.
Why can’t I see any lock screen notification?
When going through the setup wizard of Android 5.0 you will be prompted with a setting for lock screen notifications. If you miss this you can configure it later via Settings > Sound & notification > When device is locked > Show all notification content
NOTE: If you have configured any Exchange Active sync account with the Android native client it may run policies which restrict the feature of having lock screen notifications.
I’m not able to use ”Swipe” or “None” as screen lock
If you previously had a screen lock such as PIN or pattern password set to your device before the Android 5.0 Lollipop update you may experience problems changing the screen lock back to Swipe or None.
To fix this simply go to Settings > Security > Clear credentials.
This won’t delete any personal data such as contacts, calendar messages etc.
Where did Bluetooth and Face-unlock go?
The lock features Face-unlock and Bluetooth unlock has now been moved into the menu called Smart Lock. In order to activate Smart Lock you will need to first set a secure screen lock such as PIN or pattern password. In order to activate Smart Lock you will need to first set a secure screen lock such as PIN or pattern password. You can do this and find Smart Lock via Settings > Security.
Where is Location based Wi-Fi?
I our Android 5.0 Lollipop update the developers have worked hard on improving the power management, including Wi-Fi scanning. So there was no longer any reason for keeping Location based Wi-Fi since Android 5.0 has such improvements made to the Wi-Fi scanning.
Where is the Update Center application?
In the Android 5.0 Lollipop update the Update Center application has now been replaced with the What’s New app. What’s new will notifiy you about all our media application updates and help you download them to you device.
System updates will now be managed via the native menu found, Settings > About phone > Software update.
My messages are gone after the Android 5.0 update?
After you update to Android 5.0 the system will need some time to index all your messages and depending on how many you have this process can take up to 30 min. So no worries, they are still with you.
Various applications crash after the Android 5.0 update?
After you’ve installed the Android 5.0 update you may experience that some of your downloaded applications may crash suddenly or not work at all. The reason for this that you may be running an old installation of the application itself and you may need to reinstall the application or contact the application developer to check for Lollipop compatibility.
How do I clear several notifications at the same time?
In Android 5.0 the notification panel has two steps. To be able to clear all your notifications with just one press you will need to access the second layer of the notification panel. You can do this by swiping the status bar down twice or use two fingers when swiping the status bar down.
Where did all Chrome tabs go?
In the latest version of Google Chrome all tabs are by default merged with recent apps. If you want the old school way of switching between tabs just open Chrome > Press the three vertical dots > Settings > Merge tabs and apps.
How do I make my Xperia device visible for Bluetooth networks?
In Android 5.0 some changes has been made to Bluetooth visibility. All you need to do is go to Settings > Bluetooth > And enable Bluetooth.
As long as you have Bluetooth enabled and stand in this menu your device will be visible. When you leave this window your device will not be visible any more.
Some fields turn turquoise from time to time?
The reason for this is because some applications and themes are not yet fully optimized for Android 5.0 and therefore the system will display a fall back color, which in this case is the native turquoise Android Lollipop color.
- Community Manager Sony Xperia Support Forum
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

I'm beginning to like Android 5.0 features, but it can be a little intimidating at first. Just take a few minutes (or days for some people) and security is not really a big issue.

After Lollipop update txt messaging stuck on "sending"

Anyone having issues with txt messaging after installing lollipop? reset the phone to default and yet still every other txt message is stuck on "sending".

I get this same problem several times a day. I text constantly so this can be very frustrating. I try clearing the RAM and it sometimes helps. Other times I have to restart my phone. Did not have this problem before the lollipop update. Have done a couple of FDRs. I've just resigned to dealing with it until I can upgrade my phone.

Is A-30 A3300GV getting android lollipop update?

I want to know is Lenovo A7-30 A3300GV getting Android 5.0 Lollipop upgrade? And since it's open source code is present on lenovo site so has there been any development on this device? Custom Roms? CyanogenMods? Anything?

I just don't have PC, I would have tried to built Lollipop or atleast, Android 4.4.4 for this phone. :/ My PC's specifications sucks. If anyone is having a free server for this job, then please pm me.

Firefox for android crashes on startup since lollipop update

Everytime I start up Firefox on my Verizon HTC ONE M8 since the lollipop update, it crashes after about a second or two. I am using the latest version of Firefox on the Play Store, and the behavior persists even after uninstalling Firefox and doing a clean install.

hi guigs2, this is landing into a 36.0.2 release that will go live later today

Android Lollipop update for p780

Hi Team,When can i expect Lollipop Update for lenovo P780, And Please ignore including Lenovo security in update, this is the worst application i have ever seen.Do Reply.

It can handle kitkat. Those problems were coding issues I believe.. and they tried to resolve it but not successful. Can they stop their work on kitkat and start working on lollipop rather.

LG G3 lollipop update - no app or email notifications while on WiFi

After the lollipop update, while on my WiFi xfinity router, no apps or emails push notifications come through and does not update Facebook feed. I already did a factory reset on my LG G3 and reset my router to no effect. Please help

Verizon Wireless Customer Support, @YosefT_VZW
I do not see how "advance WiFi calling has an impact on the issue with account syncing. I, and many others having an issue where applications, those native to android and third party apps, and not syncing automatically in the background when the phone is connected to WiFi.
As a result, we are not receiving notifications for many applications while our phone are connected to WiFi. This is an issue with devices that have been upgraded to Lollipop. In order to receive updates from applications, you either have to open the application and force it to sync OR disconnect from WiFi.
I've seen this to be called the "WiFi syncing bug" that was at issue in lollipop prior to the release, but was not fixed.

The wait is over: Android 5.0 Lollipop will begin public rollout today

By tech2 News Staff / 04 Nov 2014 , 14:07For those of you who had been eagerly awaiting Android’s latest OS release, the Android Official Blog has put out a post saying that Android 5.0 Lollipop has started rolling out today. Google has confirmed that Android 5.0 Lollipop would be coming to all the Nexus devices – Nexus 4, Nexus 5 and tablets Nexus 7 (2012 and 2013 editi0ns) and Nexus 10. The Nexus 9 which has launched internationally comes baked in with Lollipop and so will the Google Nexus 6 when it comes out.Speaking on the importance of Material Design, the blog goes on to say, “A number of apps that you know and love have been working hard to build material design into their framework. It is important that every app be able to take on its own unique personality and experience while fitting in the larger system.” We have just seen the rollout of the new Gmail 5.0 app along with the Calender app, both of which come with Material Design. We are sure more Google apps will get the Material Design treatment soon.Motorola has confirmed the update to a majority of its phones available in the market, including the Moto X (1st Gen. & 2nd Gen.), Moto G (1st Gen. & 2nd Gen.), Moto G with 4G LTE, Moto E, Droid Ultra, Droid Maxx, and Droid Mini. The latest update is that the Moto E, Moto G and Moto X devices would be getting the Lollipop updates within a month’s time.Apart from that Sony’s Z-series smartphones and tablets will be receiving the update as well. “We’ll be making Sony Mobile’s Android L upgrade available for the entire premium Z series: including Xperia Z, Xperia ZL, Xperia ZR, Xperia Tablet Z, Xperia Z1, Xperia Z1S, Xperia Z Ultra, Xperia Z1 Compact, Xperia Z2, Xperia Z2 Tablet, Xperia Z3, Xperia Z3v, Xperia Z3 Compact and Xperia Z3 Tablet Compact.” Sony announced on its website.Similarly, HTC confirmed that it will be rolling out the Android L update within 90 days of receiving the final software from Google. However, it has only announced the update for its HTC One M8 and HTC One M7 devices as of now. Other select HTC devices will receive the update later on.For those of you who already own Nexus devices and can’t wait for the Lollipop update notification can manually check for one. Just head to Settings>About Phone>System Update>Check Now.
Read more here: http://tech.firstpost.com/news-analysis/android-5-0-lollipop-10-new-features-in-the-latest-android-os-237917.html

Hi supercujo What's the rush? I have a sony Xperia Z1 and I will wait until Sony and Telstra approve the up grade. My phone is working fine on 4.4.4. In 9 months time when my contract finishes I'll buy the lattest and by them we'll probably be saying Lollypop what? I can't understand why people must have the latest update only to find it does precious little to their out of date hardware of their existing phone. My phone is not a toy as I use it for business and some private work. JMHO Cheers

Spotify crashes a lot since Lollipop update

Hi,
I'm hoping this is a wider issue and not just my specific Nexus 5's problem to bear, however I couldn't see another recent thread...
My Spotify frequently just crashes. In addition to that, sometimes when I turn it on, the screen goes black (and you can see the green lines of the Spotify UI) however the text just won't load - for like 4 or 5 restarts of Spotify. Lastly, when it IS playing, sometimes it stutters, and you feel like it's close to crashing!
If anyone knows the solution, I'd be very grateful! I have a Nexus 5 running Lollipop... I didn't have these problems before the update, although I have had some overheating issues with the device in the past.
Thanks!

mstevens951991 wrote:
Hi, I'm having the same issue as above. I'm using a nexus 7 (2013) on lollipop and Spotify keeps crashing and stuttering when streaming. This occurs both on and offline. I have performed a clean uninstall (background folders and all) and it still hasn't solved the problem. Any help would be great thanks.
andrcast wrote:
Hi, I'm also having the same problem but I'm using HTC one m7. My phone actually restarts or crashes completely when using spotify and this since I upgraded to lollipop. It gets quite annoying getting the phone to restart 2,3 or more times in a row even after waiting for the phone to fully load. I have checked and made sure that enough resources are available in case maybe they weren't. I shut down most apps that may be running in the background that aren't needed and still when I open spotify it crashes.I appreciate anyone knowing the solution to this or possible workaround if any or hope spotify knows what the problem is and releases an update soon fixing this issue
Hi both, have you tried the steps mentioned in the thread here: [PLEASE READ] Android 5.x Lollipop - Distorted playback, sound levels fluctuating or pauses etc...

Lollipop Update 5.0.1 Yoga Tablet 2 10 YouTube videos wont play on Facebook

since lollipop update yoga tab 2 ten inch. no youtube videos work on facebook on broswer mode. i dont use the spyware app just the broswer version.
Admin edit; subject edited to be more descriptive

I found an article which suggests the following workaround:
"This has worked for some people so it’s worth a try. Go to Settings > About tablet or About phone and tap the Build number seven times. This will unlock Developer options in Settings. Scroll down until you see an entry under Media that says Use NuPlayer (experimental) and try disabling it. Now restart your device.
Read more: http://www.digitaltrends.com/mobile/android-lollipop-problems/8/#ixzz3eYgIFUPz"
Please let me know if this resolves the issue.
Thank you,

Moto X 2nd 2014 error after lollipop update

I've got moto x xt1096, and faced with terrible bug after update to 5.0.
Time to time on day faced with crash and restart of stock launcher with error "unfortunatelly google search (or app) has stopped"
I made a topic on motorola forum, but didn't find solution as yet. (tried to make FDR, safe mode, clean cache/data etc.)
Error after lollipop update . All Discussions (996) . MOTO X™ 2nd Gen . Forum . Motorola Owners' Forum
does anyone faced with that issue too?
And maybe someone know any date about 5.0.2 or other update for xt1096, maybe in next update it will be fixed?

Looks like it's been released:
Android 5.0 Lollipop Now Rolling out to the Verizon Moto X 2014 | Androidheadlines.com

How to change icons size? - lollipop update

Sony recently gave an update on the Xperia Z Ultra which brought a new launcher as well, which unfortunately introduced extremely huge icons.Is there any way to reduce the icon size or downgrade the verion of the launcher as I would like to stick to the Sony Xperia Home Launcher. Kindly advise.

Hi, I've got problem after my lollipop update (I've updated my mobile yesterday), the icons are very big the same as before lollipop update. Is there any possibility to change the size? I've been searchin in the Internet and in my mobile settings, but I cannot find it. Any idea?Or should I stay with my Nova Launcher forever? My mobile: Xperia Z 2, D6503,Android ver: 5.0.2compilation nr: 23.1.A.0.740 Thanks in advance!

2nd Half of Lollipop Update Fails

I received the first half of the Lollipop update with no issues. My phone then prompted me to download the second update package, which I did. The install gets to the Android Firmware screen, runs for about 5 minutes, then says "Error!" and reboots. After reboot, I get a message that the update has failed.
I have rebooted my phone and tried again.
I have removed my battery and tried again.
Using Kies, I get the message that my device is on the current firmware. Which I know is wrong.
Forums indicated trying the VZW Upgrade Assisstant/Repair Tool. After Installing, I get this message:
I should have plenty of room for this update...
My phone is running the last version updated...
Verizon - I don't want to do a "Factory Reset" again... I had to do that for the kitkat update...
Please advise on troubleshooting/fix.
Thank you,
Jeff

to be clear: after downloading and validating the OTA update, it reboots, starts installing, says error and reboots again. About a minute after it reboots, it pops up with this:
When I go to software update again, it shows this.

Tab S8-50F lollipop update

Hey guys,
Any idea if and when the lollipop update will come for the Tab S8-50(x)? Currently running on 4.4.2 with version:
S8-50F_S000200_150121_ROW
Much appreciated!

Hi Settler11
Given it's specs and quite recent release date the S8-50 will probably get updated to Android L.(personal opinion)
''Any idea if and when....''
New Lenovo Android upgrades and aprox. release date should be anounced HERE .The list is constantly updated....Keep an eye on that.
Hope this helps.
Regards.
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Lollipop update on s4?

When should we expect to see android lollipop on s4 devices?

Pardon my cynicism but we will not see the Lollipop update until both Samsung and Verizon have completed negotiations with app developers who will pay them to bake in all the useless bloatware they can cram onto the device. At that point, there will be months of testing by Verizon who will try to figure out why the software is so cludgy.
Finally, they will give up and release the update which will be sure to drive users to new levels of frustration.
Only then will we see the Lollipop update

Android 5.1 Lollipop update stuck

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