Animation not saving in PSE 10

Hello,
I can't figure out why my PSE 10 isn't saving my animation.  The animation is nothing major it's just 3 frames each frame with a different letter with an endless loop.  However, when I go through the steps to save it for the web as an animation (even checking to make sure it's working correctly in the browser preview - and it is), When I open the actual file after it's been saved it's blank.  Not a single bit of animation (which was set at 1.0 before export).  I have gone through every tutorial I can find on the internet and they all say the exact same steps (File>Save For Web> Select Gif, animation, loop and delay>OK).  I'm doing that but I don't understand why it's not saving it as animation.
I don't know if it's because I have NIK installed that's causing a conflict or what.
Any insight someone could give me would be greatly appreciated.  I'm so frustrated at this point I'm about ready to beat the computer. 
Julie

This is the Photoshop proper forum.  We don't do Elements here.
Please post in the Elements forum:
http://forums.adobe.com/community/photoshop_elements?view=discussions

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