Animation on macbook pro retina got slow after upgrading
Hey guys,
I just got my macbook pro retina updated, but the animations are slow like when you open launchpad or mission control.. it lacks alot.. Anyone having the same issue? Looks like a graphic fault or something. Hope they will fix this soon.
Hey guys,
I just got my macbook pro retina updated, but the animations are slow like when you open launchpad or mission control.. it lacks alot.. Anyone having the same issue? Looks like a graphic fault or something. Hope they will fix this soon.
Similar Messages
-
Facetime and iMessage on Macbook Pro Retina display slow after Yosemite 10.10.3 Update
Hi
I recently updated my Macbook Pro Retina display to Yosemite 10.10.3 update. I see that the Facetime and iMessage has become relatively very slow. Like for example when someone calls on my phone it takes like more than 15 seconds + to show up on my macbook. Earlier it used to be like instant!
I started seeing this problem on Yosemite 10.10.3 update only. Also the same is the story with iMessage. When I get an SMS or an iMessage from my friends it takes like a good 30 seconds + to show up on my macbook pro.
Just for your information, this is the version of macbook i am using
MacBook Pro (Retina, 13-inch, Late 2013)
2.4 GHz Intel Core i5
8 GB 1600 MHz DDR3
251GB Flash storage
As Suggested by someone I also tried RESETTING my computer's PRAM. That didn't seem to help either. Can anyone help. If it is a genuine bug in Apple Yosemite, I'd like to file a bug in the community.
Regards
ShreyasHi Barney,
Here is the output you seek -->
Problem description:
FaceTime takes 30 seconds to open up
EtreCheck version: 2.1.8 (121)
Report generated 19 April 2015 8:13:14 am IST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (Retina, 13-inch, Late 2013) (Technical Specifications)
MacBook Pro - model: MacBookPro11,1
1 2.4 GHz Intel Core i5 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery Health: Normal - Cycle count 430
Video Information: ℹ️
Intel Iris
Color LCD spdisplays_2560x1600Retina
System Software: ℹ️
OS X 10.10.3 (14D136) - Time since boot: 23:47:26
Disk Information: ℹ️
APPLE SSD SM0256F disk0 : (251 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 250.14 GB (111.66 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Viscosity
[not loaded] com.viscosityvpn.Viscosity.tap (1.0) [Click for support]
[not loaded] com.viscosityvpn.Viscosity.tun (1.0) [Click for support]
Launch Agents: ℹ️
[loaded] com.citrix.AuthManager_Mac.plist [Click for support]
[running] com.citrix.ReceiverHelper.plist [Click for support]
[running] com.citrix.ServiceRecords.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[loaded] com.realvnc.vncserver.peruser.plist [Click for support]
[not loaded] com.realvnc.vncserver.prelogin.plist [Click for support]
[running] net.juniper.pulsetray.plist [Click for support]
[loaded] org.macosforge.xquartz.startx.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.macromates.auth_server.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[loaded] com.realvnc.vncserver.plist [Click for support]
[loaded] com.sparklabs.ViscosityHelper.plist [Click for support]
[running] net.juniper.AccessService.plist [Click for support]
[not loaded] net.juniper.UninstallPulse.plist [Click for support]
[loaded] org.macosforge.xquartz.privileged_startx.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 8 Update 31 Check version
o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
Default Browser: Version: 600 - SDK 10.10
net.juniper.DSSafariExtensions: Version: Unknown [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
Silverlight: Version: 4.1.10329.0 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
PepperFlashPlayer: Version: 17.0.0.169 - SDK 10.6 [Click for support]
CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 [Click for support]
googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.9 - SDK 10.6 [Click for support]
MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Click for support]
Safari Extensions: ℹ️
ClickToFlash
Reload Button
YoutubeWide
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
MacFUSE [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
18% mds
15% Safari
6% WindowServer
5% com.apple.WebKit.Networking
1% ocspd
Top Processes by Memory: ℹ️
455 MB softwareupdated
206 MB Microsoft Outlook
153 MB com.apple.WebKit.WebContent
146 MB WindowServer
137 MB Safari
Virtual Memory Information: ℹ️
298 MB Free RAM
3.76 GB Active RAM
3.36 GB Inactive RAM
1.17 GB Wired RAM
4.45 GB Page-ins
901 KB Page-outs
Diagnostics Information: ℹ️
Apr 18, 2015, 08:25:23 AM Self test - passed
Apr 17, 2015, 06:29:29 PM /Library/Logs/DiagnosticReports/ncproxyd_2015-04-17-182929_[redacted].crash
Apr 17, 2015, 03:11:05 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-04-17-151105_[ redacted].cpu_resource.diag [Click for details] -
I upgraded to Yosemite on my MacBook Pro (non-retina). Now the system is incredibly slow.
1) wake-up form sleep takes up to a minute
2) Various icons will not open or respond until I have clicked on it three or four times and get the spinning beach ball (Finder, Calendar, iTunes)
3) Using Outlook for Mac app - similar issue as 2 when trying to send mail, add attachments or do anything
I am very frustrated by this upgrade. Any recommendations for speeding the system back to Mountain Lion levels?12/7/14 6:56:41.684 PM
WindowServer[121]
common_reenable_update: UI updates were finally reenabled by application "loginwindow" after 13.15 seconds (server forcibly re-enabled them after 1.00 seconds)
12/7/14 6:56:46.122 PM
WindowServer[121]
disable_update_timeout: UI updates were forcibly disabled by application "loginwindow" for over 1.00 seconds. Server has re-enabled them.
12/7/14 6:56:46.507 PM
digest-service[413]
digest-request: uid=0
12/7/14 6:56:46.507 PM
digest-service[413]
digest-request: init request
12/7/14 6:56:46.535 PM
digest-service[413]
digest-request: init return domain: MACBOOKPRO-BB06 server: STEVENS-MACBOOK-PRO-2 indomain was: <NULL>
12/7/14 6:56:48.000 PM
kernel[0]
en1: 802.11d country code set to 'US'.
12/7/14 6:56:48.000 PM
kernel[0]
en1: Supported channels 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140 149 153 157 161 165
12/7/14 6:56:48.481 PM
WindowServer[121]
common_reenable_update: UI updates were finally reenabled by application "loginwindow" after 3.36 seconds (server forcibly re-enabled them after 1.00 seconds)
12/7/14 6:56:54.959 PM
com.apple.xpc.launchd[1]
(com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
12/7/14 6:57:05.054 PM
apsd[52]
Illegal subject name missing 'courier.push.apple.com' (2.5.4.3): ({
label = "2.5.4.6";
"localized label" = "2.5.4.6";
type = string;
value = US;
label = "2.5.4.8";
"localized label" = "2.5.4.8";
type = string;
value = California;
label = "2.5.4.7";
"localized label" = "2.5.4.7";
type = string;
value = Cupertino;
label = "2.5.4.10";
"localized label" = "2.5.4.10";
type = string;
value = "Apple Inc.";
label = "2.5.4.3";
"localized label" = "2.5.4.3";
type = string;
value = "courier.sandbox.push.apple.com";
12/7/14 6:57:08.000 PM
kernel[0]
pci pause: SDXC
12/7/14 6:57:09.722 PM
identityservicesd[231]
ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
12/7/14 6:57:09.722 PM
identityservicesd[231]
ApplePushService: Certificate not yet generated
12/7/14 6:57:10.035 PM
com.apple.xpc.launchd[1]
(com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
12/7/14 6:57:10.048 PM
com.apple.SecurityServer[55]
Session 100022 created
12/7/14 6:57:11.205 PM
identityservicesd[231]
<IMMacNotificationCenterManager: 0x7feef043b150>: Configuring notification center for identifier: com.apple.iChat topics: (
"com.apple.madrid"
12/7/14 6:57:11.436 PM
identityservicesd[231]
<IMMacNotificationCenterManager: 0x7feef043b150>: NC Disabled: NO
12/7/14 6:57:11.444 PM
identityservicesd[231]
<IMMacNotificationCenterManager: 0x7feef043b150>: DND Enabled: NO
12/7/14 6:57:11.444 PM
identityservicesd[231]
<IMMacNotificationCenterManager: 0x7feef043b150>: Updating enabled: YES (Topics: (
"com.apple.madrid"
12/7/14 6:57:11.995 PM
com.apple.xpc.launchd[1]
(com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
12/7/14 6:57:12.278 PM
com.apple.xpc.launchd[1]
(com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
12/7/14 6:57:12.720 PM
com.apple.xpc.launchd[1]
(com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
12/7/14 6:57:13.604 PM
logind[68]
-[SessionManager getClient:withRole:inAuditSession:]:241: ERROR: No session dictionary for audit session 100022
12/7/14 6:57:13.604 PM
logind[68]
_SMGetSessionAgent:73: ERROR: __SMGetClientForAuditSessionAgent failed 2
12/7/14 6:57:13.605 PM
IMRemoteURLConnectionAgent[429]
SACShieldWindowShowing:925: ERROR: NULL response
12/7/14 6:57:13.723 PM
identityservicesd[231]
[Warning] DeviceHeartbeat - Not updating heartbeat date, device query failed
12/7/14 6:57:13.723 PM
identityservicesd[231]
[Warning] *** Devices query failed
12/7/14 6:57:13.723 PM
identityservicesd[231]
[Warning] *** Devices query failed
12/7/14 6:57:13.727 PM
identityservicesd[231]
[Warning] *** Devices query failed
12/7/14 6:57:13.727 PM
identityservicesd[231]
[Warning] *** Devices query failed
12/7/14 6:57:13.727 PM
identityservicesd[231]
[Warning] *** Devices query failed
12/7/14 6:57:13.727 PM
identityservicesd[231]
[Warning] *** Devices query failed
12/7/14 6:57:13.728 PM
identityservicesd[231]
[Warning] *** Devices query failed
12/7/14 6:57:13.728 PM
identityservicesd[231]
[Warning] *** Devices query failed
12/7/14 6:57:13.729 PM
identityservicesd[231]
[Warning] *** Devices query failed
12/7/14 6:57:13.729 PM
identityservicesd[231]
[Warning] *** Devices query failed
12/7/14 6:57:17.141 PM
identityservicesd[231]
[Warning] DATA verification failed
12/7/14 6:57:17.142 PM
identityservicesd[231]
[Warning] IDSiMessageServerBag: URL bag data invalid (signature check failed)
12/7/14 6:57:19.377 PM
com.apple.iCloudHelper[270]
Status information fetched in 15194ms
12/7/14 6:57:19.633 PM
com.apple.iCloudHelper[270]
Status information fetched in 197ms
12/7/14 6:57:41.416 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 6:57:44.616 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 6:57:44.627 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 6:57:44.799 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 6:57:45.901 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 6:57:45.901 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 6:57:46.118 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 6:57:57.220 PM
icbaccountsd[438]
Connection error while checking Apple Internalness. Error: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fcaf9d4dc10 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
12/7/14 6:58:06.932 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 6:58:06.977 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 6:58:07.156 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 6:58:09.235 PM
com.apple.xpc.launchd[1]
(com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
12/7/14 6:58:09.290 PM
com.apple.xpc.launchd[1]
(com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
12/7/14 6:58:09.735 PM
com.apple.xpc.launchd[1]
(com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
12/7/14 6:58:16.887 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 6:58:17.295 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 6:58:17.385 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 6:58:17.621 PM
sandboxd[290]
([438]) icbaccountsd(438) deny mach-lookup com.apple.CrashReporterSupportHelper
12/7/14 6:59:09.004 PM
com.apple.xpc.launchd[1]
(com.apple.bsd.dirhelper[448]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.bsd.dirhelper
12/7/14 6:59:09.577 PM
com.apple.xpc.launchd[1]
(com.apple.xpc.launchd.domain.system) Service "com.apple.emond.aslmanager" tried to hijack endpoint "com.apple.aslmanager" from owner: com.apple.aslmanager
12/7/14 6:59:50.958 PM
fontd[221]
BUG in libdispatch client: dispatch_mig_server: mach_msg() failed (ipc/send) invalid memory - 0x1000000c
12/7/14 6:59:50.958 PM
Google Chrome Helper[458]
CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
12/7/14 6:59:50.959 PM
Google Chrome Helper[458]
CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
12/7/14 6:59:57.302 PM
Google Chrome Helper[458]
CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
12/7/14 6:59:57.302 PM
Google Chrome Helper[458]
CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
12/7/14 6:59:57.839 PM
Google Chrome Helper[458]
CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
12/7/14 6:59:57.839 PM
Google Chrome Helper[458]
CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
12/7/14 7:01:42.376 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 7:01:42.824 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 7:01:42.880 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 7:01:44.648 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 7:01:44.648 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 7:01:45.019 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 7:01:55.068 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 7:02:17.842 PM
spindump[483]
Saved diag report for powerstats version com.apple.SystemStats.Daily to /Library/Logs/DiagnosticReports/powerstats_2014-12-07-190217_Stevens-MacBook-Pr o-2.diag
12/7/14 7:02:20.527 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 7:02:21.188 PM
spindump[484]
Saved diag report for powerstats version com.apple.SystemStats.TopPowerEvent to /Library/Logs/DiagnosticReports/powerstats_2014-12-07-190221_Stevens-MacBook-Pr o-2.diag
12/7/14 7:02:22.435 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 7:02:22.892 PM
spindump[485]
Saved diag report for powerstats version com.apple.SystemStats.TopPowerEvent to /Library/Logs/DiagnosticReports/powerstats_2014-12-07-190222_Stevens-MacBook-Pr o-2.diag
12/7/14 7:02:23.814 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 7:02:24.848 PM
spindump[486]
Saved diag report for powerstats version com.apple.SystemStats.TopPowerEvent to /Library/Logs/DiagnosticReports/powerstats_2014-12-07-190224_Stevens-MacBook-Pr o-2.diag
12/7/14 7:02:50.750 PM
WindowServer[121]
disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
12/7/14 7:02:50.959 PM
mds[33]
(DiskStore.Warning:967) MLMailFlagsFixUp repair issued for 0 items
12/7/14 7:02:51.020 PM
WindowServer[121]
common_reenable_update: UI updates were finally reenabled by application "Finder" after 1.27 seconds (server forcibly re-enabled them after 1.00 seconds)
12/7/14 7:02:56.180 PM
WindowServer[121]
disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
12/7/14 7:02:57.387 PM
WindowServer[121]
common_reenable_update: UI updates were finally reenabled by application "Finder" after 2.21 seconds (server forcibly re-enabled them after 1.00 seconds)
12/7/14 7:03:01.330 PM
mds_stores[161]
(SecureStore.Error:157) Access token 7 changed uid from -1 to 501
12/7/14 7:03:03.975 PM
com.apple.xpc.launchd[1]
(com.apple.quicklook[489]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook
12/7/14 7:03:17.772 PM
Console[490]
Failed to connect (_consoleX) outlet from (NSApplication) to (ConsoleX): missing setter or instance variable
12/7/14 7:03:23.759 PM
WindowServer[121]
disable_update_timeout: UI updates were forcibly disabled by application "Console" for over 1.00 seconds. Server has re-enabled them.
12/7/14 7:03:24.438 PM
WindowServer[121]
common_reenable_update: UI updates were finally reenabled by application "Console" after 1.68 seconds (server forcibly re-enabled them after 1.00 seconds)
12/7/14 7:03:32.551 PM
mds[33]
(DiskStore.Warning:967) MLMailReadFixUp repair issued for 0 items -
MacBook Pro Retina Audio issue after upgrade to Mountain Lion
Got my new MacBook Pro with Retina display just over a week ago now and was working brilliantly up until last night.
I upgraded to Mountain Lion via the App store as I already bought it for my other macs and didnt wish to wait to redeem my free copy.
Ever since the update the audio develops a stutter on any audio file no matter what format, program used or at any volume.
I am hoping this is just a software isssue and can be easily rectified. I have restarted it, tried a different user and pretty much anything else I could think of before posting this.
Any help would be greatly recieved.
Thanks
LukeUsing gfxCardStatus to force discrete graphics stops the audio stutter on my machine. I already returned one retina mbp for three dead pixels... Strange that graphics switching has something to do with the audio, especially since it was stuttering every 15 seconds or so, not when the nvidia kicked in...
-
EtreCheck version: 1.9.15 (52)
Report generated 7 October 2014 20:12:21 BST
Hardware Information: ?
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.7 GHz Intel Core i7 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ?
OS X 10.9.5 (13F34) - Uptime: 5 days 4:56:17
Disk Information: ?
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (380.46 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Mac App Store and identified developers
Problem System Launch Daemons: ?
[failed] com.apple.wdhelper.plist
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.SwitchBoard.plist Support
[loaded] com.mcafee.ssm.Eupdate.plist Support
[loaded] com.mcafee.ssm.ScanManager.plist Support
[running] com.mcafee.virusscan.fmpd.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.trusteer.rooks.rooksd.plist Support
Launch Agents: ?
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.adobe.CS5ServiceManager.plist Support
[loaded] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[loaded] com.mcafee.menulet.plist Support
[loaded] com.mcafee.reporter.plist Support
[running] com.trusteer.rapport.rapportd.plist Support
User Launch Agents: ?
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
User Login Items: ?
Microsoft Database Daemon
Internet Plug-ins: ?
nplastpass: Version: 3.1.21 Support
OVSHelper: Version: 1.1 Support
Default Browser: Version: 537 - SDK 10.9
OfficeLiveBrowserPlugin: Version: 12.3.6 Support
AdobePDFViewerNPAPI: Version: 10.1.10 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
DivX Web Player: Version: 3.1.0.13 - SDK 10.5 Support
Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.7
SharePointBrowserPlugin: Version: 14.4.2 - SDK 10.6 Support
AdobePDFViewer: Version: 10.1.10 Support
Safari Extensions: ?
LastPass-2
Pin It Button
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
Application Enhancer Support
Flash Player Support
Growl Support
Trusteer Endpoint Protection Support
Time Machine: ?
Time Machine not configured!
Top Processes by CPU: ?
3% WindowServer
3% ARM
1% firefox
1% launchservicesd
0% sysmond
Top Processes by Memory: ?
406 MB firefox
111 MB Microsoft Outlook
102 MB DashboardClient
74 MB systemstats
66 MB Finder
Virtual Memory Information: ?
732 MB Free RAM
1.09 GB Active RAM
592 MB Inactive RAM
1013 MB Wired RAM
3.56 GB Page-ins
404 MB Page-outs1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,Inter,iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" '/S*/*/Ca*/*xpc* >&- ||echo No' );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors XPC\ cache );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 50 32 52;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
My Macbook pro is very slow after upgrading to Mavericks
I upgraded to Mavericks on October 2013, since then my Mac is very slow, I have followed several suggestions in this forum, but the problem has not been fixed. Is it possible to return to Mountain Lion, my Mac had a good performace before the upgrade to Mavericks.
The report from etrecheck is the following:
Hardware Information:
MacBook Pro (13-inch, Late 2011)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 20:59:38
Disk Information:
ST9500325ASG disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 499.25 GB (216.35 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS31N
USB Information:
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
[System] com.oracle.java.JavaUpdateHelper.plist 3rd-Party support link
Launch Agents:
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
User Login Items:
iTunesHelper
Microsoft Database Daemon
KiesAgent
fuspredownloader
Internet Plug-ins:
FlashPlayer-10.6: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link
AdobePDFViewer: Version: 10.1.0 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.3.8 - SDK 10.6 3rd-Party support link
Silverlight: Version: 4.1.10329.0 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 3rd-Party support link
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Java 3rd-Party support link
Bad Fonts:
None
Old Applications:
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Centro de carga de Microsoft: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Avisos de Microsoft Office: Version: 14.3.8 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.8 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Open XML for Excel: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Galería de imágenes de Microsoft: Version: 14.3.8 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/MERP2.0
Informe de errores de Microsoft: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Conexión de documentos de Microsoft: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Complementos/Solver.app
iPackr: Version: 1.50 - SDK 10.0 3rd-Party support link
MoxierWallet: Version: 1.1.3 - SDK 10.5 3rd-Party support link
Graphing Calculator Viewer: Version: 4.0.2 - SDK 10.0 3rd-Party support link
Mail Clips: Version: 1.0.1 - SDK 10.4 3rd-Party support link
Kies: Version: 3.0.0.13091_3 - SDK 10.5 3rd-Party support link
Timey: Version: 1.1.0 - SDK 10.0 3rd-Party support link
WheelOfLifeLite: Version: 1.3 - SDK 10.0 3rd-Party support link
EasyFind: Version: 4.9 - SDK 10.5 3rd-Party support link
FaceboxPro: Version: 2.1 - SDK 10.0 3rd-Party support link
MediaMaster Server: Version: 1.3 - SDK 10.0 3rd-Party support link
Time Machine:
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 464.96 GB Disk used: 263.47 GB
Destinations:
TOSHIBA EXT [Local] (Last used)
Total size: 3
Total number of backups: 12
Oldest backup: 2013-11-01 04:28:05 +0000
Last backup: 2014-01-28 22:54:22 +0000
Size of backup disk: Excellent
Backup size 3 > (Disk size 464.96 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
5% mds_stores
4% mds
3% WindowServer
1% EtreCheck
1% mtmd
Top Processes by Memory:
295 MB com.apple.IconServicesAgent
172 MB Safari
168 MB Microsoft Database Daemon
70 MB com.apple.WebKit.Networking
70 MB WindowServer
Virtual Memory Information:
965 MB Free RAM
1.52 GB Active RAM
549 MB Inactive RAM
1021 MB Wired RAM
531 MB Page-ins
0 B Page-outs
Thak you in advanceI upgraded to Mavericks on October 2013, since then my Mac is very slow, I have followed several suggestions in this forum, but the problem has not been fixed. Is it possible to return to Mountain Lion, my Mac had a good performace before the upgrade to Mavericks.
The report from etrecheck is the following:
Hardware Information:
MacBook Pro (13-inch, Late 2011)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 20:59:38
Disk Information:
ST9500325ASG disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 499.25 GB (216.35 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS31N
USB Information:
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
[System] com.oracle.java.JavaUpdateHelper.plist 3rd-Party support link
Launch Agents:
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
User Login Items:
iTunesHelper
Microsoft Database Daemon
KiesAgent
fuspredownloader
Internet Plug-ins:
FlashPlayer-10.6: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link
AdobePDFViewer: Version: 10.1.0 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.3.8 - SDK 10.6 3rd-Party support link
Silverlight: Version: 4.1.10329.0 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 3rd-Party support link
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Java 3rd-Party support link
Bad Fonts:
None
Old Applications:
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Centro de carga de Microsoft: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Avisos de Microsoft Office: Version: 14.3.8 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.8 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Open XML for Excel: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Galería de imágenes de Microsoft: Version: 14.3.8 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/MERP2.0
Informe de errores de Microsoft: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Conexión de documentos de Microsoft: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Complementos/Solver.app
iPackr: Version: 1.50 - SDK 10.0 3rd-Party support link
MoxierWallet: Version: 1.1.3 - SDK 10.5 3rd-Party support link
Graphing Calculator Viewer: Version: 4.0.2 - SDK 10.0 3rd-Party support link
Mail Clips: Version: 1.0.1 - SDK 10.4 3rd-Party support link
Kies: Version: 3.0.0.13091_3 - SDK 10.5 3rd-Party support link
Timey: Version: 1.1.0 - SDK 10.0 3rd-Party support link
WheelOfLifeLite: Version: 1.3 - SDK 10.0 3rd-Party support link
EasyFind: Version: 4.9 - SDK 10.5 3rd-Party support link
FaceboxPro: Version: 2.1 - SDK 10.0 3rd-Party support link
MediaMaster Server: Version: 1.3 - SDK 10.0 3rd-Party support link
Time Machine:
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 464.96 GB Disk used: 263.47 GB
Destinations:
TOSHIBA EXT [Local] (Last used)
Total size: 3
Total number of backups: 12
Oldest backup: 2013-11-01 04:28:05 +0000
Last backup: 2014-01-28 22:54:22 +0000
Size of backup disk: Excellent
Backup size 3 > (Disk size 464.96 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
5% mds_stores
4% mds
3% WindowServer
1% EtreCheck
1% mtmd
Top Processes by Memory:
295 MB com.apple.IconServicesAgent
172 MB Safari
168 MB Microsoft Database Daemon
70 MB com.apple.WebKit.Networking
70 MB WindowServer
Virtual Memory Information:
965 MB Free RAM
1.52 GB Active RAM
549 MB Inactive RAM
1021 MB Wired RAM
531 MB Page-ins
0 B Page-outs
Thak you in advance -
Macbook Pro Mid-2012 slow after upgrading to Mavericks
A few days ago, my macbook started to run very slowly on Mountain Lion. This was the first time that I ever had any issues with it. So I decided to upgrade to Mavericks and see if that would solve it. I did a clean install of the OS and it is still fairly slow (especially chrome). It feels like every time I open a new tab in safari or open a new application, I would get the spinning pinwheel.
I ran disk repair/disk permissions and reset the PRAM and still no luck.
Also, when I close the lid, it will not go to sleep.
Could this be a sign that the hdd is going bad?
Here are my specs:
MBP 13", Mid 2012
8gb 1600 MHz DDR3
Intel HD Graphics 4000
OSX 10.9.4
750gb hdd 5400rpmPlease read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. It will be slow, but there should be no beachballing. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
My macbook pro is very slow after instal OSX
My macbook pro is very slow after instal OSX
Fixing a Mavericks Installation Problem
How to manage a failed OS X Mavericks installation | MacFixIt - CNET Reviews.
Try these in order:
1. a. Resetting your Mac's PRAM and NVRAM
b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and
after the chime press and hold down the OPTION key until the boot manager screen appears.
Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
4. Reinstall Lion/Mountain Lion, Mavericks: Reboot from the Recovery HD. Select Reinstall Lion/Mountain Lion, Mavericks from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless. -
My macbook pro is very slow after installing mountain lion
my macbook pro is very slow after installing mountain lion? Is anyone else having this issue?
If you don't use an SSD and bump your RAM up to 8 Gb's you may experience slow speeds, but I noticed slow speeds with your general configuration in SL.
one thing you should consider right now is, Spotlight is Reindexing your hard drive, that takes time and resources, (resources which you don't necessarily have to spare).
If you continue feeling like your performance is slow, you have a few options with this computer (I have the same one).
the express card slot can house a wintec SSD drive. That little door on the side of your machine is pure gold for a really quick solution for speeding up your machine. I have one in mine right now i'm using as a scratch disk for CS6 but I used to boot from it, and the speed boost was out of this world.
You could take out the internal HDD and put in a new SSD (I have a Vertex 4 from OCZ) it is completely over kill but my experience is pretty fast and I keep up with the later MBP models colleagues have.
There are some other options for you like taking out the optical drive (however I don't know if I'm supposed to talk about that here). Google Data Doubler.
You need to also set it to always use the 9600 chipset, this will increase performance a lot too. to do this go to system preferences>energy saver>Better Performance. This switches the video card to the better one and makes a world of difference.
Lastly, your RAM. after an EFI Firmware update, our computer support up to 8GBs of RAM. Do it!
Late 08 MBP 2.53 GHZ 9600 chipset 8gb ram, Vertex 4 SSD -
Macbook pro runs really slow after sleep mode
My MBP ( MacBook Pro (13-inch, medio 2012), 2,5 GHz Intel Core i5, 8 GB 1600 MHz DDR3, Intel HD Graphics 4000 1024 MB), runs very slow after sleep mode. I notice that when I wake it up, my memory usage is nearly 8 GB. After a restart it is back no a normal level, between 2 and 5 GB depending on how many programs I am running. Any ideas what causes this? My IOS is Yosemite 10.10.2
Kind regardsHi Japib
Thanks for your reply. Here is my report:
Problem description:
macbook pro is really slow after sleep mode
EtreCheck version: 2.1.8 (121)
Report generated 4 februari 2015 20:56:34 CET
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 172
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 1:36:41
Disk Information: ℹ️
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500,11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (292.17 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Hotspot Shield
[not loaded] com.anchorfree.tun (1.0.1) [Click for support]
/Library/Application Support/Kaspersky Lab/KAV/Bases/Cache
[loaded] com.kaspersky.kext.kimul.44 (44) [Click for support]
[loaded] com.kaspersky.kext.mark.1.0.5 (1.0.5) [Click for support]
/Library/Extensions
[loaded] com.kaspersky.kext.klif (3.0.4a41) [Click for support]
[loaded] com.kaspersky.nke (1.6.4a15) [Click for support]
/System/Library/Extensions
[loaded] com.hzsystems.terminus.driver (4) [Click for support]
[not loaded] com.olympus.CamBlockCommandsDeviceUP (3.1.0 - SDK 10.6) [Click for support]
[not loaded] com.roxio.BluRaySupport (1.1.6) [Click for support]
[not loaded] com.sony.driver.prs2 (1.0.3d1) [Click for support]
[not loaded] com.wacom.kext.pentablet (5.3.3 - SDK 10.8) [Click for support]
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) [Click for support]
Launch Agents: ℹ️
[running] com.epson.Epson_Low_Ink_Reminder.launcher.plist [Click for support]
[failed] com.epson.esua.launcher.plist [Click for support] [Click for details]
[running] com.epson.eventmanager.agent.plist [Click for support]
[running] com.kaspersky.kav.gui.plist [Click for support]
[not loaded] com.sony.ReaderDesktop.RunReaderDesktop.plist [Click for support]
[not loaded] com.trusteer.rapport.rapportd.plist [Click for support]
[running] com.wacom.pentablet.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.anchorfree.ajaxserver.plist [Click for support]
[running] com.kaspersky.kav.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[running] com.trusteer.rooks.rooksd.plist [Click for support]
[loaded] com.tunnelbear.mac.tbeard.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
[loaded] com.valvesoftware.steamclean.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Programma (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Documenten Map (/Users/[redacted]/Documents)
uTorrent UNKNOWN (missing value)
BambooCore UNKNOWN (missing value)
BambooCore UNKNOWN (missing value)
BambooCore UNKNOWN (missing value)
BambooCore UNKNOWN (missing value)
BambooCore UNKNOWN (missing value)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 7 Update 60 Check version
WacomNetscape: Version: 2.1.0-1 - SDK 10.8 [Click for support]
Default Browser: Version: 600 - SDK 10.10
WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.2 [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.296 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Click for support]
User internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Safari Extensions: ℹ️
AdBlock
DuckDuckGo
Save to Pocket
Awesome Screenshot
URL Advisor
Virtual Keyboard
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Squeezebox [Click for support]
Trusteer Endpoint Protection [Click for support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 206.70 GB
Destinations:
My Passport [Local]
Total size: 999.83 GB
Total number of backups: 17
Oldest backup: 2013-11-06 17:55:38 +0000
Last backup: 2014-10-14 11:30:39 +0000
Size of backup disk: Adequate
Backup size 999.83 GB > (Disk used 206.70 GB X 3)
Top Processes by CPU: ℹ️
15% mds
5% WindowServer
0% ocspd
0% fontd
0% kav
Top Processes by Memory: ℹ️
223 MB kav
198 MB Safari
155 MB Mail
137 MB mds_stores
77 MB WindowServer
Virtual Memory Information: ℹ️
3.45 GB Free RAM
3.05 GB Active RAM
1.11 GB Inactive RAM
974 MB Wired RAM
1.64 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Feb 4, 2015, 07:21:16 PM /Users/[redacted]/Library/Logs/DiagnosticReports/EPSON Software Updater Agent_2015-02-04-192116_[redacted].crash
Feb 4, 2015, 07:18:08 PM Self test - passed
Hope this will shed some light on the problem. -
HT1338 Why is my MacBook Pro running so slow after installing Mountain Lion 10.8.
Why is my MacBook Pro running so slow after installing Mountain Lion 10.8. I have restarted, created more free space on my hard drive and run disk utilities. Simple operations result 20 seconds or more of the spinning wheel. Some are so slow that the operation does not happen at all. Itunes music cuts out during operations.
Check out this article by Thomas Reed for help http://www.reedcorner.net/understanding-upgrade-nightmares/. Also, make sure all apps are compatible with Mountain Lion using www.roaringapps.com. Do you have any antivirus installed? Make sure all apps are updated as well.
-
MacBook Pro Retina 13" - Can i upgrade the dual-core i7 to quad-core i7 CPU?
MacBook Pro Retina 13" - Can i upgrade the dual-core i7 to quad-core i7 CPU? (obviously not talking about BTO, but about "self-service" upgrade ...)
Yeah it is soldered. So no upgrade possible. Found here: http://www.everymac.com/systems/apple/macbook_pro/macbook-pro-retina-display-faq /macbook-pro-retina-display-processor-ram-expansion-slots.html
Thanks Jon P D ! -
My MacBook Pro is REALLY slow after a week of running Yosemite perfectly
I have a MacBook Pro (about 3 years old) and I have never had any problems with it.
When Yosemite was released I updated and my MacBook ran perfectly and faster then before for a little over a week. Then all of a sudden it became SO incredibly slow. There is a waiting time on everything that has to do with a computer; from when I make a keystroke to the letter actually pops up on the screen, when I click an icon to launch a program, and so - I think you get the picture. Always the **** rainbow circle.
I have searched so many forums online and tried a lot of different things such as re-indexing spotlight, the "Hold down the left shift, option and control keys together with the power button-trick", various "sudo" commands in terminal, cleaning out junk (not in a very structured matter, just old files I didn't need anymore). To be honest I have no idea what I am doing, I just try whatever the smart people in the forums suggest.
I am lucky to have very recently been gifted a brand new MacBook Pro retina bla bla bla, which I am writing this from now, so it's not really an emergency situation. It's just really annoying to have a MacBook I can't use and that also has ALL of my previous work and programs on it.
SO here's another question: I would just really like to back my old MacBook up using Time Machine but as the MacBook is REALLY SLOW so is the back up process. At first it was stuck on "preparing" but I figured it was because my 500GB TM external harddrive was too small, so I bought a new 1TB external harddrive. Right now my old MacBooks is performing a back up and has passed the "preparing" stage, but after around 20 hours it has no time estimation and has only backed up "1.28 GB of 98.29 GB" and I feel like this is WAY too ineffective and really shouldn't take that long. I cant wait 100 days for this thing to back up ?!?!?!?!
So basically I have a seriously slow MacBook Pro, so slow it actually cannot be used and so slow it cannot back up.
I tried using Migrant Assistant via bluetooth to my new MacBook, but as you probably have guessed - over 24 hours later it was still stuck, and I also had my doubts because I thought if the slow, demonic MacBook would simply just infect and possess my new, pure, virgin MacBook.
So this was probably confusing.
To sum it up:
- I am a girl and I am a technical neanderthal <3
- I have 2 MacBooks; one slow, one brand new - both running up-to-date Yosemite and other updates are on fleek
- It would be ideal for me to use Migrant Assistant to set my new Macbook to what I'm used to - can this be done without screwing up my new MacBook?
- I can't seem to get TM working on my old one - can I bring my iPhoto and iTunes library to safety manually (like my other folders)?
- I have not been a good girl, and that means my latest TM back up was from April 2014, can I just run this when I have rescued everthing and then it might not be as slow?
I really don't want to just wipe it completely, as I don't want to lose the programs I have installed - it's just such a hassle to reinstall and codes and what not.
Extra info if it's necessary to anyone:
I have monitored the CPU% for some time in the Activity Monitor and when literally no programs but the Activity Monitor is open and the CPU% of free CPU is 98% the computer is STILL ----------- SO --------------- SLOooooooooow..... ( just to clarify I have checked if there's random program that takes up all the CPU; there's not). Also I have no clue what CPU is so, if I have used it in a weird way in these sentences, please forgive me.
Product:
MacBook Pro (13", primo 2011)
OS X Yosemite version 10.10.1
Processor: 2.3 GHz Intel Core i5
Memory: 4GB 1333 MHz DDR3
Startup Disk: Macintosh HD
Graphics: Intel HD Graphics 3000 384 MB
Memory:
215.31 GB free out of 318.84 GB
My System Memory looks like this at CPU% = 1.15 right now :
"real memory" : 38.9 MB
"virtual memory" : 2.48 GB
"shared memory" : 20.4 MB
"private memory" : 10.6 MB
I have no idea what any of this means or if it has any significance, but it said that I should include it.
Also - my battery has been telling me "service battery" for a LONG time and then it switched to "replace soon" som time ago. Can't really see what this has to do with anything but whatever.
I really really really hope that someone can (and want to) help me. It's not that I don't want to take it to any Mac-certified store, it's just I live in Denmark and the people who work at these stores always just say that they can "wipe it clear" so it's "as good as new" for a 100 bucks. We don't have Genius Bars and stuff..... I would really be so happy if ANYONE have just ANY solution to what would be a good idea to do now.
THANK YOU SO MUCH in advance
Anne KatrineAlso - my battery has been telling me "service battery" for a LONG time and then it switched to "replace soon" som time ago. Can't really see what this has to do with anything but whatever.
That could conceivably explain all the problems you're describing. Replacing a Mac's battery should not be postponed since a failed battery will cause other problems to occur. It is also possible that its hard disk has failed, which means the information on it may soon become unrecoverable.
... my latest TM back up was from April 2014, can I just run this when I have rescued everthing and then it might not be as slow?
If that Time Machine backup remains intact, it may be the only viable means of recovering that Mac's information. I suggest you do not attempt to restore its contents to your ailing Mac.
Given that you are having trouble creating a newer Time Machine backup you should stop using that Mac immediately and have it serviced as soon as you are able. Do not take it to anyone other than Apple or a service facility authorized by Apple, for the very reasons you explained. If there are no Apple Stores in your vicinity search for an Authorized Apple Service Provider using the Contact Us link below. Use one of the options that appear under Contact Apple Support. The language on that page will be different for your location. -
Problem description:
Load times for programs and websites is significantly slowed after Yosemite install.
EtreCheck version: 2.0.11 (98)
Report generated November 18, 2014 at 12:47:02 PM CST
Hardware Information: ℹ️
MacBook Pro (Retina, 13-inch, Early 2013) (Verified)
MacBook Pro - model: MacBookPro10,2
1 2.6 GHz Intel Core i5 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
Color LCD spdisplays_2880x1800Retina
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 6 days 2:35:1
Disk Information: ℹ️
APPLE SSD SM256E disk0 : (251 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 249.77 GB (185.10 GB free)
Core Storage: disk0s2 250.14 GB Online
USB Information: ℹ️
HP HP Officejet Pro 8610
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[not loaded] com.intego.Family-Protector.safe-boot (2271 - SDK 10.8) Support
/System/Library/Extensions
[loaded] com.globaldelight.driver.BoomDevice (1.1 - SDK 10.9) Support
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.intego.commonservices.integomenu.plist Support
[running] com.intego.commonservices.taskmanager.plist Support
[loaded] com.intego.commonservices.uninstaller.plist Support
[running] com.intego.Family-Protector.agent.plist Support
[running] com.intego.netbarrier.alert.plist Support
[running] com.intego.netupdate.agent.plist Support
[loaded] com.intego.personalbackup.agent.plist Support
[loaded] com.intego.virusbarrier.alert.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[running] com.intego.commonservices.daemon.integod.plist Support
[running] com.intego.commonservices.daemon.taskmanager.plist Support
[loaded] com.intego.commonservices.icalserver.plist Support
[loaded] com.intego.commonservices.metrics.kschecker.plist Support
[running] com.intego.Family-Protector.daemon.plist Support
[running] com.intego.netbarrier.daemon.logger.plist Support
[running] com.intego.netbarrier.daemon.monitor.plist Support
[running] com.intego.netbarrier.daemon.plist Support
[running] com.intego.netupdate.daemon.plist Support
[running] com.intego.PersonalBackup.daemon.plist Support
[loaded] com.intego.virusbarrier.daemon.emlparser.plist Support
[running] com.intego.virusbarrier.daemon.logger.plist Support
[running] com.intego.virusbarrier.daemon.plist Support
[running] com.intego.virusbarrier.daemon.scanner.plist Support
[running] com.intego.WashingMachine.service.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.google.keystone.agent.plist Support
User Login Items: ℹ️
Boom Application (/Applications/Boom.app)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
ElementsAutoAnalyzer Application (/Applications/Adobe Elements 12 Organizer.app/Contents/ElementsAutoAnalyzer.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 Support
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
WidevineMediaOptimizer: Version: 6.0.0.12757 - SDK 10.7 Support
SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 Support
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
Safari Extensions: ℹ️
Adblock Plus
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 249.77 GB Disk used: 64.67 GB
Destinations:
My Passport [Local]
Total size: 249.38 GB
Total number of backups: 3
Oldest backup: 2014-01-06 19:50:48 +0000
Last backup: 2014-01-09 23:24:23 +0000
Size of backup disk: Adequate
Backup size 249.38 GB > (Disk used 64.67 GB X 3)
Top Processes by CPU: ℹ️
4% WindowServer
1% coreaudiod
0% fontd
0% Boom
0% netbiosd
Top Processes by Memory: ℹ️
627 MB WindowServer
472 MB virusbarriers
223 MB Mail
129 MB com.apple.WebKit.WebContent
129 MB Safari
Virtual Memory Information: ℹ️
414 MB Free RAM
4.25 GB Active RAM
1.06 GB Inactive RAM
1.29 GB Wired RAM
12.00 GB Page-ins
602 MB Page-outs1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx ' ' 879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 3873345487 ' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' { sub(/ :/,"");print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;' ' s/^.+ |\(.+\)$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR/d;s/^.+: //p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne 'Goog|ksadm|probe|Roame|SMC:|sserti|suhel| VALI|ver-r|xpma' -o -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|NVDA\(|pagin|proc: t|Roamed|rror|SL|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 54 12 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
2014 MacBook Pro Retina - VERY SLOW USB 3.0 = cloning is now not possible
For all my previous MacBook (Air and Pro) with Maverick, I always backed it up using Carbon Copy Cloner (CCC). For those who doesn't know, CCC can create a bootable image of your Mac. So you can take the external drive, plug it is into any Mac, boot up and VOILA! You got your machine right there. Much better than Time Machine.
Anyways, I tried to do a CCC image on my MacBook Pro Retina 2014 with Yosemite and this is what I found out:
1). USB 3.0
Very, very slow. I cannot get more than 40 MB Read / Write. Tested with major flash drive proven to have high speed:
256 GB PNY USB 3.0 Turbo Flash Drive (4.5 stars - 1200 reviews in Amazon).
64 GB SanDisk UltraFit USB 3.0 (4 stars - 200 reviews)
From the Amazon URL above, you'll see that other reviewers (see the Amazon URL) got 180 MBps Read and 80 Mbps Write, but I don't know if they are running Yosemite and/or the new MBPr.
From the System Report, Yosemite show that these drives IS capable of USB 3.0 speed:
USB 3.0 FD:
Speed: Up to 5 Gb/sec
Manufacturer: PNY Technologies
Location ID: 0x15200000 / 12
Current Available (mA): 900
Current Required (mA): 504
Capacity: 256 GB (255,999,344,640 bytes)
Removable Media: Yes
Internal Memory Card Reader:
Product ID: 0x8406
Vendor ID: 0x05ac (Apple Inc.)
Version: 8.20 Serial Number: 000000000820
Speed: Up to 5 Gb/sec
Manufacturer: Apple
And this brings me to the next problem...
2). Cloning
I can clone my new MBP with Yosemite as usual, but then booting up from the flash drive is SUPER SLOW, like this:
Apple icon shown with progress bar --> 10 minutes
Login screen shown - click on the Password box --> beachball for 5 minutes
Got to desktop --> beachball for 5 minutes
... you got the idea
With Maverick, all the cloned image boot up fast and is usable, as if I the image is installed in the internal hard drive. I tried both SuperDuper and Carbon Copy Cloner - same exact results.
So my questions:
1). Is the slow USB 3.0 speed a common problem or my MBP just have bad ports (both of them?)?
2). Any idea about the cloning issue? I am leaning towards Yosemite OS as the main culprint, since Maverick works OK, but want to get the expert opinion.FYI, this is the speed I get for one of the USB drive (see below). This is far below the speed I get on Windows machine or, as other posted in Amazon review, in older MacBook.
Keep in mind that these tests are done using two separate USB 3.0 flash drives, both reported to have speed of 5Gb/Sec in OSX System Report (See Apple FAQ here - How can I determine if my device is connected as a USB 3 device?) and are fast in Windows machine.
Anyone see the same problem with USB 3.0 on latest MacBook Pro?
Maybe you are looking for
-
My Slow Mac Mini - will someone once and for all give me an answer!!
I got a 1.25 ghz Mac Mini with 512 RAM running 10.4.4 . This thing has been so slow since I pulled it out of the box. I always get the colorwheel when doing just about anything. No, I don't have a bunch of apps open, just Safari and Mail. I tried clo
-
My old Vista computer died, but I had backup of my old Firefox .json bookmark files and installed this folder on my new window's 7 computer's desktop. But I can't seem to open these files (windows cant find a program to open them with, and I don't se
-
How to turn off the Charms Bar in Windows 8.1
I have a new HP laptop with Windows 8.1. I absolutely HATE the charms bar. It's very annoying. I have turned off the corner function so the Charms bar no longer pops up if I swipe the corner edges, however, it still pops up randomly. I'll be typing a
-
Hello, I have bought new T440p (20AN006NUS). Everywhere was written that it comes with preinstalled Windows 7 pro and also includes Windows 8 pro license. As I understand license key for Windows 8 is embeeded in BIOS. But I have not any installation
-
We are looking at implementing PA for 11.0 or 11i; Looking through the documentation I have been unable to locate how sales tax is handled in PA and if you can still use Vertex to calculate tax rates and exceptions?? Is there anybody who has dealt wi