Animation stops working

I have a stage within muse that consists of a symbol with multiple symbols embedded in it rollovers that play animations.. In some browsers this all works fine, in the same browsers on different systems the rollovers stop working.. Like the whole thing jams and then nothin works..
Any ideas what this could be?
I also get a vertical white line by the edge of the stage only in Firefox.
If anyone has any ideas how I could fx this then I'd love to hear em.
Many thanks!

Hi Elaine, yes, it's an Animate stage in Muse, I see that's actually not that clear in the post, but this is deffinately an Animate issue as it happens regardless of if the composition is in Muse or published straight from Animate.
Thanks

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Adobe Photoshop Version: 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2666 MHz
Built-in memory: 8181 MB
Free memory: 3413 MB
Memory available to Photoshop: 7167 MB
Memory used by Photoshop: 60 %
Image tile size: 0K
Image cache levels: 0
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1200, right=1600
Display: 2
Display Bounds: top=0, left=-1600, bottom=1200, right=0
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGPUs=1
gpu[0].OGLVersion="3.0"
gpu[0].MemoryMB=1024
gpu[0].RectTextureSize=8192
gpu[0].Renderer="Quadro FX 3800/PCIe/SSE2"
gpu[0].RendererID=1535
gpu[0].Vendor="NVIDIA Corporation"
gpu[0].VendorID=4318
gpu[0].HasNPOTSupport=1
gpu[0].DriverVersion="9.18.13.3250"
gpu[0].Driver="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um"
gpu[0].DriverDate="20140124000000.000000-000"
gpu[0].CompileProgramGLSL=1
gpu[0].TestFrameBuffer=1
gpu[0].OCLPresent=1
gpu[0].OCLVersion="1.1"
gpu[0].CUDASupported=1
gpu[0].CUDAVersion="6.0.1"
gpu[0].OCLBandwidth=3.85754e+010
gpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="3.30 NVIDIA via Cg compiler"
gpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]
gpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]
gpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[96]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
gpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
gpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
gpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[2048]
gpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[60]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
gpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
gpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
gpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
License Type: Subscription
Serial number: 96040945917177584070
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\
Temporary file path: C:\Users\Dennis\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 465.8G, 231.4G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Plug-ins\
Installed components:
   ACE.dll   ACE 2013/10/29-11:47:16   79.548223   79.548223
   adbeape.dll   Adobe APE 2013/02/04-09:52:32   0.1160850   0.1160850
   AdobeLinguistic.dll   Adobe Linguisitc Library   7.0.0
   AdobeOwl.dll   Adobe Owl 2013/10/25-12:15:59   5.0.24   79.547804
   AdobePDFL.dll   PDFL 2013/10/29-11:47:16   79.508720   79.508720
   AdobePIP.dll   Adobe Product Improvement Program   7.0.0.1786
   AdobeXMP.dll   Adobe XMP Core 2013/10/29-11:47:16   79.154911   79.154911
   AdobeXMPFiles.dll   Adobe XMP Files 2013/10/29-11:47:16   79.154911   79.154911
   AdobeXMPScript.dll   Adobe XMP Script 2013/10/29-11:47:16   79.154911   79.154911
   adobe_caps.dll   Adobe CAPS   7,0,0,21
   AGM.dll   AGM 2013/10/29-11:47:16   79.548223   79.548223
   ahclient.dll    AdobeHelp Dynamic Link Library   1,8,0,31
   aif_core.dll   AIF   5.0   79.534508
   aif_ocl.dll   AIF   5.0   79.534508
   aif_ogl.dll   AIF   5.0   79.534508
   amtlib.dll   AMTLib (64 Bit)   7.0.0.249 BuildVersion: 7.0; BuildDate: Thu Nov 14 2013 15:55:50)   1.000000
   ARE.dll   ARE 2013/10/29-11:47:16   79.548223   79.548223
   AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830
   AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830
   Bib.dll   BIB 2013/10/29-11:47:16   79.548223   79.548223
   BIBUtils.dll   BIBUtils 2013/10/29-11:47:16   79.548223   79.548223
   boost_date_time.dll   DVA Product   7.0.0
   boost_signals.dll   DVA Product   7.0.0
   boost_system.dll   DVA Product   7.0.0
   boost_threads.dll   DVA Product   7.0.0
   cg.dll   NVIDIA Cg Runtime   3.0.00007
   cgGL.dll   NVIDIA Cg Runtime   3.0.00007
   CIT.dll   Adobe CIT   2.1.6.30929   2.1.6.30929
   CITThreading.dll   Adobe CITThreading   2.1.6.30929   2.1.6.30929
   CoolType.dll   CoolType 2013/10/29-11:47:16   79.548223   79.548223
   dvaaudiodevice.dll   DVA Product   7.0.0
   dvacore.dll   DVA Product   7.0.0
   dvamarshal.dll   DVA Product   7.0.0
   dvamediatypes.dll   DVA Product   7.0.0
   dvaplayer.dll   DVA Product   7.0.0
   dvatransport.dll   DVA Product   7.0.0
   dvaunittesting.dll   DVA Product   7.0.0
   dynamiclink.dll   DVA Product   7.0.0
   ExtendScript.dll   ExtendScript 2013/10/30-13:12:12   79.546835   79.546835
   FileInfo.dll   Adobe XMP FileInfo 2013/10/25-03:51:33   79.154511   79.154511
   filter_graph.dll   AIF   5.0   79.534508
   icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615
   icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615
   imslib.dll   IMSLib DLL   7.0.0.145
   JP2KLib.dll   JP2KLib 2013/10/29-11:47:16   79.248139   79.248139
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)
   libiomp5md.dll   Intel(R) OMP Runtime Library   5.0
   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0
   LogSession.dll   LogSession   2.1.2.1785
   mediacoreif.dll   DVA Product   7.0.0
   MPS.dll   MPS 2013/10/29-11:47:16   79.535029   79.535029
   msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195
   msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
   msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1
   msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195
   msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
   msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1
   msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195
   msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
   ONCore8.dll   ONCore   7.0.0.0
   ONCoreFoundation8.dll   ONCoreFoundation7   7, 0, 0, 0
   ONDocument8.dll   ONDocument   7.0.0.0
   ONProxySupport8.dll   ONProxySupport   1.0.0.0
   PatchMatch.dll   PatchMatch 2013/10/29-11:47:16   79.542390   79.542390
   pdfsettings.dll   Adobe PDFSettings   1.04
   Photoshop.dll   Adobe Photoshop CC   CC
   Plugin.dll   Adobe Photoshop CC   CC
   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   4.2.0.36
   PSArt.dll   Adobe Photoshop CC   CC
   PSViews.dll   Adobe Photoshop CC   CC
   SCCore.dll   ScCore 2013/10/30-13:12:12   79.546835   79.546835
   ScriptUIFlex.dll   ScriptUIFlex 2013/10/30-13:12:12   79.546835   79.546835
   svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0
   tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 1, 2012, 1003
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 1, 2012, 1003
   updaternotifications.dll   Adobe Updater Notifications Library   7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   7.0.1.102
   WRServices.dll   WRServices Mon Feb 25 2013 16:09:10   Build 0.19078   0.19078
Required plug-ins:
   3D Studio 14.2.1 (14.2.1 x001)
   Accented Edges 14.2.1
   Adaptive Wide Angle 14.2.1
   Angled Strokes 14.2.1
   Average 14.2.1 (14.2.1 x001)
   Bas Relief 14.2.1
   BMP 14.2.1
   Chalk & Charcoal 14.2.1
   Charcoal 14.2.1
   Chrome 14.2.1
   Cineon 14.2.1 (14.2.1 x001)
   Clouds 14.2.1 (14.2.1 x001)
   Collada 14.2.1 (14.2.1 x001)
   Color Halftone 14.2.1
   Colored Pencil 14.2.1
   CompuServe GIF 14.2.1
   Conté Crayon 14.2.1
   Craquelure 14.2.1
   Crop and Straighten Photos 14.2.1 (14.2.1 x001)
   Crop and Straighten Photos Filter 14.2.1
   Crosshatch 14.2.1
   Crystallize 14.2.1
   Cutout 14.2.1
   Dark Strokes 14.2.1
   De-Interlace 14.2.1
   Dicom 14.2.1
   Difference Clouds 14.2.1 (14.2.1 x001)
   Diffuse Glow 14.2.1
   Displace 14.2.1
   Dry Brush 14.2.1
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   Entropy 14.2.1 (14.2.1 x001)
   Extrude 14.2.1
   FastCore Routines 14.2.1 (14.2.1 x001)
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   Film Grain 14.2.1
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   Grain 14.2.1
   Graphic Pen 14.2.1
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   MMXCore Routines 14.2.1 (14.2.1 x001)
   Mosaic Tiles 14.2.1
   Multiprocessor Support 14.2.1 (14.2.1 x001)
   Neon Glow 14.2.1
   Note Paper 14.2.1
   NTSC Colors 14.2.1 (14.2.1 x001)
   Ocean Ripple 14.2.1
   Oil Paint 14.2.1
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   Paint Daubs 14.2.1
   Palette Knife 14.2.1
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   Photocopy 14.2.1
   Photoshop 3D Engine 14.2.1 (14.2.1 x001)
   Photoshop Touch 14.0
   Picture Package Filter 14.2.1 (14.2.1 x001)
   Pinch 14.2.1
   Pixar 14.2.1 (14.2.1 x001)
   Plaster 14.2.1
   Plastic Wrap 14.2.1
   PNG 14.2.1
   Pointillize 14.2.1
   Polar Coordinates 14.2.1
   Portable Bit Map 14.2.1 (14.2.1 x001)
   Poster Edges 14.2.1
   Radial Blur 14.2.1
   Radiance 14.2.1 (14.2.1 x001)
   Range 14.2.1 (14.2.1 x001)
   Read Watermark 4.0
   Reticulation 14.2.1
   Ripple 14.2.1
   Rough Pastels 14.2.1
   Save for Web 14.2.1
   ScriptingSupport 14.2.1
   Shake Reduction 14.2.1
   Shear 14.2.1
   Skewness 14.2.1 (14.2.1 x001)
   Smart Blur 14.2.1
   Smudge Stick 14.2.1
   Solarize 14.2.1 (14.2.1 x001)
   Spatter 14.2.1
   Spherize 14.2.1
   Sponge 14.2.1
   Sprayed Strokes 14.2.1
   Stained Glass 14.2.1
   Stamp 14.2.1
   Standard Deviation 14.2.1 (14.2.1 x001)
   STL 14.2.1 (14.2.1 x001)
   Sumi-e 14.2.1
   Summation 14.2.1 (14.2.1 x001)
   Targa 14.2.1
   Texturizer 14.2.1
   Tiles 14.2.1
   Torn Edges 14.2.1
   Twirl 14.2.1
   Underpainting 14.2.1
   Vanishing Point 14.2.1
   Variance 14.2.1 (14.2.1 x001)
   Variations 14.2.1 (14.2.1 x001)
   Viveza 2 2.1.11.216
   Water Paper 14.2.1
   Watercolor 14.2.1
   Wave 14.2.1
   Wavefront|OBJ 14.2.1 (14.2.1 x001)
   WIA Support 14.2.1 (14.2.1 x001)
   Wind 14.2.1
   Wireless Bitmap 14.2.1 (14.2.1 x001)
   ZigZag 14.2.1
Optional and third party plug-ins:
   Alien Skin Autolayer 3 3.0.0 20463 2013-05-30 12:54
   Alien Skin Autolayer 4 4.0.0
   Alien Skin Exposure 5 Autolayer 5.0.0
   Alien Skin Eye Candy 7 Autolayer 7.1.0
   Alien Skin Snap Art 4 Autolayer 4.0.0
   Analog Efex Pro 1.0.11.216
   Animal Fur 6.0.0
   BackgroundFilter 2.2.11.216
   BackgroundFilter NO VERSION
   Backlight 6.0.0
   Bevel 6.0.0
   Bokeh 2.0.1
   Brick Wall 6.0.0
   Brushed Metal 6.0.0
   Camera Raw 8.3
   Camera Raw Filter 8.3
   Chrome 6.0.0
   Color Efex Pro 4 4.3.11.216
   Color Pencil 2.1.1
   Comics 2.1.1
   Corona 6.0.0
   Dfine 2 2.2.11.216
   Dfine 2.0 NO VERSION
   Diamond Plate 6.0.0
   Drip 6.0.0
   Exposure 5 5.0.0
   Extrude 6.0.0
   Eye Candy 7 7.1.0
   FineStructuresFilter 2.2.11.216
   FineStructuresFilter NO VERSION
   Fire 6.0.0
   Flood NO VERSION
   Fractalius 1.85
   Fractalius DEMO 1.85
   Glass 6.0.0
   Gradient Glow 6.0.0
   HDR Efex Pro 2 2.2.11.216
   HotPixelsFilter 2.2.11.216
   HotPixelsFilter NO VERSION
   Icicles 6.0.0
   Impasto 2.1.1
   Knoll Light Factory 3.1
   Light v3.5 NO VERSION
   Marble 6.0.0
   Merge to HDR Efex Pro 2 2.2.11.216
   Motion Trail 6.0.0
   Nik Collection Selective Tool 2.1.16.216
   Nik Selective Tool 2.1.4.20903
   Noise Ninja NO VERSION
   Oil Paint 2.1.1
   Pastel 2.1.1
   Pen and Ink 2.1.1
   Pencil Sketch 2.1.1
   Perfect Effects 8 8.1.0
   Perfect Effects 8 Filter 8.1.0
   Perfect Effects 8 Smart Filter 8.1.0
   Perspective Shadow 6.0.0
   Plug-in on new layer 2, 0, 4, 0
   Pointillism 2.1.1
   Reptile Skin 6.0.0
   Ripples 6.0.0
   Rust 6.0.0
   ShadowsFilter 2.2.11.216
   ShadowsFilter NO VERSION
   Sharpener Pro 3.0: (1) RAW Presharpener 3.0.5.9162
   Sharpener Pro 3.0: (2) Output Sharpener 3.0.5.9162
   Sharpener Pro 3: (1) RAW Presharpener 3.1.11.216
   Sharpener Pro 3: (2) Output Sharpener 3.1.11.216
   Silver Efex Pro 2 2.2.11.216
   SkinFilter 2.2.11.216
   SkinFilter NO VERSION
   SkyFilter 2.2.11.216
   SkyFilter NO VERSION
   Smoke 6.0.0
   Snap Art 3 3.0.0
   Snap Art 4 4.0.0
   Snow Drift 6.0.0
   Squint 6.0.0
   Stone Wall 6.0.0
   StrongNoiseFilter 2.2.11.216
   StrongNoiseFilter NO VERSION
   Stylize 2.1.1
   Super Star 6.0.0
   Swirl 6.0.0
   Texture Noise 6.0.0
   ToonIt! 2.6
   Topaz Adjust 5 10.0
   Topaz Detail 3 10.0
   Topaz Lens Effects 10.0
   Topaz ReMask 3 10.0
   Topaz Simplify 4 10.0
   Topaz Star Effects 10.0
   TopazRemaskAutomate NO VERSION
   Water Drops 6.0.0
   Watercolor 2.1.1
   Weave 6.0.0
   Wood 6.0.0
Plug-ins that failed to load: NONE
Flash:
   onOne
   Mini Bridge
   Kuler
   Adobe Exchange
Installed TWAIN devices: NONE

My microphone has stopped working on my ipad 2 16GB 3G. How do I get it to start working again?

I am not sure when it happened but my microphone has stopped working on my ipad 2. I downloaded an application from the App Store called Starmaker for my daughter. When she tried to follow the start up instructions, she could not make a demo recording as there is no sound.
My daughter and I have used the recording/sound facility before as, when away from, I have used Skype and my daughter has used the talking animal apps.
I have tried a hard reset and tried to clear the microphone by blowing on it and using the hoover attachment to clear it but unfortunately there has been no difference.
I would be grateful for any advice you have to clear this problem, so I can have the full use of my ipad again.
Thank you.
Becva5

If you have a passcode on the device and you don't know it, then thats another issue. For that, the ipad will need to be restored. This may or may not also resolve your mic issue.
You didn't say wether or not the mic fails with just this one app, or with facetime and skype as well.
Try this audio recording app if needed to test further
https://itunes.apple.com/us/app/audio-memos-free-voice-recorder/id304075033?mt=8
I'd stay away from using anything like a vaccuum on the ipad, but clean air might work
Try backing up the ipad to both icloud and itunes first.
iTunes: Backing up and Restoring iOS software
http://support.apple.com/kb/HT1414?viewlocale=en_US
About iOS backups
http://support.apple.com/kb/HT4946
After backing up your ipad, then try restoring it, first set up as a 'new' device.
If you have any issues with backing up or restoring then...
Unable to update or restore
http://support.apple.com/kb/HT1808?viewlocale=en_US

.gif animations not working and image thumbnail issues

Hello,
I hope that someone can help me out.
I have animated .gif images on my iWeb site and they just recently stopped working, and I cant figure it out.
These are my issues:
Recently iWeb wont show my animated .gifs as they should. (I have found that this still kind of works in IE, but not FF or Safari) In iWeb my .gifs show as a video clip, but once I publish the site, it only shows up as a single image and not an animation. Also the options on my site that allow users to switch back and forth between showing the miniature thumb nails of my images for the slideshow and not showing them do not show up all the time. The .gifs are also not showing up inside the miniature thumbnails as well.
Also note: Those miniature little thumbnails show up very fuzzy as well. This doesn't seem like it should be like that. Am I over looking something important?
Not sure what I have to do to fix these issues. I have looked to see if I am missing an update or something, but it appears that I am up to date.
Can anyone help me out?

Hi Neil,
I have the same problem.
I created a short title animation with EDGE, you can download it here : https://creative.adobe.com/share/829a6ca9-7f26-4ee5-8120-a5da388e3c33
Once in inDesign, I create a web content overlay that I link to my html animation.
I turn ON auto play and set a delay of 0.25 sec. The article that contains the animation is the third of my folio.
If I preview the article ONLY, the animation fires correctly however if I preview the whole folio, the title appears but with no animation what so ever.
Any help would be much appreciated.
Cheers,
J.

Adobe Edge Animate CC 2014.1 is totally not working. It stop working after 5min. Sometimes is stops the operating system.

Adobe Edge Animate CC 2014.1 is totally not working. It stop working after 5min. Sometimes is stops the operating system. On on mac OS X Yosemite. macbook pro i7 2013.
I reinstalled it not helping.
Message was edited by: Daniel Boguszewski

UPDATE
i have ulpaded 2 animation ( one normal and one Responsive ) in 2 different server here the link
www.eclipseadv.com/maliRP/maliRP.html
Untitled
via SAFARI or CHROME on MAC all OK
but via IPAD ( SAFARI, CHROME and MERCURY) i didn't see the video, just the animation of the BUTTON and the link if i click on it (not in Mercury), like in the content viewer.

"Adobe Media Core CS5.5 has stopped working"

Whenever I try to encode using the Quicktime-H.264 codec in Adobe Media Encoder, I get a crash that states "Adobe Media Core CS5.5 has stopped working". Also I have tried to encode using this codec directly within Premiere Pro with the "Export" button instead of the "Queue" button, but the encode doesn't progress and eventually locks up the application. I have downloaded the most current version of Quicktime, and have made sure that all of my Adobe products are up-to-date. Encoding with other Quicktime codecs such as "Animation" work, but the h.264 just will not.
What has me confused is that we just upgraded to new computers and did a clean install of CS5.5. Encoding with this codec works just fine on the old machines. Below you will see my system info as well as the error "Problem Signature". Any help to resolve this issue?
System info:
BOXX Technologies 3DBOXX W-8550
Dual Intel(R) XEON(R) CPU X5690 @3.47GHz Processors
48 GB RAM
NVidia 6000 GFX Card
NVidia Tesla C2075 GPU Core
Windows 7 Ultimate 64bit
CS5.5 Master Collection
Problem signature:
Problem Event Name:    APPCRASH
Application Name:    Adobe QT32 Server.exe
Application Version:    5.5.0.0
Application Timestamp:    4e331700
Fault Module Name:    QuickTimeH264.qtx
Fault Module Version:    7.72.80.56
Fault Module Timestamp:    4f8f8abd
Exception Code:    c0000005
Exception Offset:    001f36bd
OS Version:    6.1.7601.2.1.0.256.1
Locale ID:    1033
Additional Information 1:    0a9e
Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
Additional Information 3:    0a9e
Additional Information 4:    0a9e372d3b4ad19135b953a78882e789

I'm getting the exact same problem on a similar but older system. I've reinstalled quicktime, and I'm about to reinstall CS6. Have you had any luck in getting this resolved?
Edit: I finally called Adobe support about it, and they seemed geniunely stumped as well.

"Adobe Media Core CS6 has stopped working" error.

I have had Premiere Elements 11, Photoshop Elements and LR 4 installed for over a year on my Windows 7 computer. Over the last couple months, within a few minutes of turning on my computer I get an error that Adobe Media Core CS6 has stopped working. It seems like this might be related to Premiere but I have not been able to find a solution. This occurs even if I have not run any of my installed programs. Any suggestions what is causing this and how to fix it?

I had not saved the detail files earlier today (it appears they disappear on a restart), but did a shutdown/startup a short time ago and had a recurrence again. (Although two subsequent cycles did not generate the error.) I saved the files and the .xml file indicates the parent process was Elements 11 Organizer this time, not LR4.
I had been living with this problem for a while, one of the set of saved error file sets was from 5/1. I don't recall for sure if that was from the first occurrence of the error, but I decided to look for other programs installed just before that time. I see that Adobe Creative Cloud was installed the day before, 4/30. I don't recall how/why that was installed since I don't have any Cloud products. Also installed on 4/30 were three Microsoft Visual C++ Redistributable files, which show installation times one minute before the Creative Cloud installation, so I assume they are part of the Cloud installation. The next most recent (before 5/1) installed program was Smith Micro Anime Studio Pro 9.5, which was installed on 4/29.
The firewall settings have not changed. I was in a chat with my ISP when the problem occurred this afternoon, but not during the latest occurrence. I don't recall any updates since 6/24. I believe the error had occurred every time I started my computer before the Firewall changes, but it seems to be more sporadic now.
I will see what else I can come up with tomorrow since it is getting late. I wanted to get this all down before I lost my thoughts.
Update 7/5:
I have more information, but still no solution.
I found this thread Adobe Media Core CS6 has stopped working related to the same error, but it had no solution. The error did not occur when I exited PS Elements or Premiere Elements as it did for that person.
I also found Adobe media core cs6 stopped working......??? and tried the steps to rebuild the Photoshop Elements editor preferences file, but no success.
I had noticed that Adobe Creative Cloud was installed the day before, so I uninstalled it. Error still occurred.
I installed a different firewall (Zone Alarm Free) and disabled Windows Defender, error still occurs.
Uninstalled Anime Studio Pro (that had been installed a couple days before, error still occurred.
I will provide more updates as I try more changes.
Update 7/20:
More things I tried:
Repaired quicktime via control panel, did not fix
Uninstalled quicktime, error did not recur
I noticed that there remained a plug-ins folder in the quicktime folder, so I renamed it.
Reinstalled quicktime from Apple site on 7/12 and the CS6 error has not recurred.
Additional info not directly related to original question, but occurred afterwards.
I don't think it is related, but a few days later started getting a small blank MFC CTxfiHlp window upon windows startup. I haven't resolved that yet, but it is related to my Creative XFi sound card.
I also noted when I reinstalled Anime Studio Pro that the readme contains a warning that 64 bit windows does not support quicktime; that I should use the 32 bit version of their software.
I installed the latest Creative sound card software, but started getting lockups. Still working on this, but the original problem seems to be solved.
The only other thing I can think of is that iTunes software had been installed, but I removed it. It is possible that caused a problem with quicktime??
Anyway, the removal of quicktime (including the Plug Ins) and re-install did resolve my problem.

Actionscript 3 --- animation doesnt work --- sidescrolling platformer

im making a sidescrolling platformer in actionscript 3, but i cant get the animations to work. Im trying to animate my player (is a ball) so when it moves it plays the frames inside (if it jumps go to frame 3 inside the player and play that movieclip, and when it touches the floor again stop that animation and go back to the idle one)
I tried using frame labels but those doesnt seem to work, here is the code (its in spanish):
stop();
// VARS
var leftKeyDown:Boolean = false;
var upKeyDown:Boolean = false;
var rightKeyDown:Boolean = false;
var downKeyDown:Boolean = false;
// Puntos de choque para el hit test
// Si se cambia el tamaño del jugador hay que cambiar estas coordenadas
// la primera es la X y la segunda la Y: (x, y)
var puntoChoqueTodo:Boolean = false;
var chocaIzquierda:Boolean = false;
var chocaDerecha:Boolean = false;
var chocaArriva:Boolean = false;
var chocaAbajo:Boolean = false;
var chocaLinea:Boolean = false
var chocaBandera:Boolean = false;
//moviemiento del cielo
var velocidadCielo:Number = 0
// movimiento de las nubes
var velocidadNubes:Number = 0
//doble salto
var dobleSaltoListo:Boolean = false;
var upReleasedInAir:Boolean = false;
//var drum:DrumSound = new DrumSound();
var maxHP:int = 100;
var actualHP:int = maxHP;
var porcentajeHP:Number = actualHP / maxHP;
var chocaAgua:Boolean = false;
var chocaAuto:Boolean = false;
var nivelActual:int = 1;
var animationState:String = "idle";
// ----------------------OPCIONES--------------------------------------------
// La velocidad del jugador de X, Y
// (tecnicamente es la velocidad de la tierra)
var xVelocidad:Number = 16;
var yVelocidad:Number = 1;
// Movimiento X, Y de la tierra
var scrollX:Number = 0;
var scrollY:Number = 500;
// El resto se entiende
var friccion:Number = 0.95;
var velocidadConstante:Number = 3.8;
var friccionConstante:Number = 0.8;
var gravedadConstante:Number = 3.9;
var saltoConstante:Number = -49;
var maxVelocidadConstante:Number = 16;
// HIT TEST, FRICCION, MOVIMIENTO 1, y animacion quieto
function actualizarBarraHP():void
porcentajeHP = actualHP / maxHP;
healthBar.barColor.scaleX = porcentajeHP;
stage.addEventListener(Event.ENTER_FRAME, loop);
function loop(e:Event):void{
//animacion
if(tierra.colision.hitTestPoint(Felipe.x + Felipe.ChoqueIzquierda.x, Felipe.y + Felipe.ChoqueIzquierda.y, true)){
    //trace("Choca la izquierda");
    chocaIzquierda = true;
} else {
    chocaIzquierda = false;
if(tierra.colision.hitTestPoint(Felipe.x + Felipe.ChoqueDerecha.x, Felipe.y + Felipe.ChoqueDerecha.y, true)){
    //trace("Choca la derecha");
    chocaDerecha = true;
} else {
    chocaDerecha = false;
if(tierra.colision.hitTestPoint(Felipe.x + Felipe.ChoqueArriva.x, Felipe.y + Felipe.ChoqueArriva.y, true)){
    //trace("Choca arriva");
    chocaArriva = true;
} else {
    chocaArriva = false;
if(tierra.colision.hitTestPoint(Felipe.x + Felipe.ChoqueAbajo.x, Felipe.y + Felipe.ChoqueAbajo.y, true)){
    //trace("Choca abajo");
    chocaAbajo = true;
} else {
    chocaAbajo = false;
//if(tierra.linea.hitTestPoint(Felipe.x + Felipe.puntoChoqueTodo.x, Felipe.y + Felipe.puntoChoqueTodo.y, true)){
// //trace("pija")
// chocaLinea = true
//} else {
// chocaLinea = false
if(tierra.bandera.hitTestPoint(Felipe.x + Felipe.puntoChoqueTodo.x, Felipe.y + Felipe.puntoChoqueTodo.y, true)){
chocaBandera = true
} else {
chocaBandera = false
if(tierra.visuales.agua.hitTestPoint(Felipe.x + Felipe.puntoChoqueTodo.x, Felipe.y + Felipe.puntoChoqueTodo.y, true)){
chocaAgua = true
} else {
chocaAgua = false
///if(tierra.auto.hitTestPoint(Felipe.x + Felipe.puntoChoqueTodo.x, Felipe.y + Felipe.puntoChoqueTodo.y, true)){
// chocaAuto = true
if(tierra.visuales.enemigo.hitTestPoint(Felipe.x + Felipe.puntoChoqueTodo.x, Felipe.y + Felipe.puntoChoqueTodo.y, true)){
actualHP -= 10;
if(actualHP <= 0)
actualHP = 0;
gotoAndStop(2);
actualizarBarraHP();
// if(chocaAuto){
// velocidadConstante = 7;
// Felipe.animacion.gotoAndStop(6)
if(leftKeyDown){
//xVelocidad -= velocidadConstante;
Felipe.scaleX = -1;
} else if(rightKeyDown){
//xVelocidad += velocidadConstante;
Felipe.scaleX = 1;
if(chocaAgua){
yVelocidad = 0.35;
if(chocaBandera){
gotoAndStop(3);
if(chocaLinea){
gotoAndStop(2);
if(chocaIzquierda){
if(xVelocidad < 0){
xVelocidad = -0.5;
if(chocaDerecha){
if(xVelocidad > 0){
xVelocidad *= -0.5;
if(chocaArriva){
if(yVelocidad < 0){
yVelocidad *= -0.5;
if(chocaAbajo){ // si esta tocando el piso
if(yVelocidad > 0){
yVelocidad = 0; // se pone la yVelocidad a 0
if(upKeyDown){
yVelocidad = saltoConstante;
//DOBLE SALTO
upReleasedInAir = false; //si tocas el piso se pone en false
dobleSaltoListo = true; // si tocas el piso se pone en true
} else { // si no se toca el piso:
yVelocidad += (gravedadConstante * 1.1); //aceleracion para abajo
//DOBLE SALTO
if(upKeyDown == false){
upReleasedInAir = true;
if(dobleSaltoListo && upReleasedInAir){
if(upKeyDown){
yVelocidad = saltoConstante;
dobleSaltoListo = false; //esto hace que no se pueda saltar mas de 2 veces
// Esto hace que al reiniciar no aumente la velocidad
if(xVelocidad > maxVelocidadConstante){ //derecha
xVelocidad = maxVelocidadConstante;
else if(xVelocidad < (maxVelocidadConstante * -1)){ //izquierda
xVelocidad = (maxVelocidadConstante * -1);
// FRICCION
xVelocidad *= friccionConstante;
yVelocidad *= friccionConstante;
// Esto hace que se pare de mover si es que la velocidad esta por debajo de 0.5
// sino esta esto siempre se va a mover por la friccion, pero cada vez mas lento, es mejor pararlo
if(Math.abs(xVelocidad) < 0.5){
xVelocidad = 0;
//MOVIMIENTO 1:
//del mapa (acordate que no se mueve Felipe, sino el mapa)
scrollX -= xVelocidad;
scrollY -= yVelocidad;
tierra.x = scrollX;
tierra.y = scrollY;
// hacer que el cielo se mueva mas lento que el mapa y al revez
// (efecto de percepcion)
cielo.x = scrollX * 0.2
cielo.y = scrollY * 0.2
// hacer que LAS NUBES se muevan mas lento que el mapa y al revez
// (efecto de percepcion)
nubes.x = scrollX * 0.3
nubes.y = scrollY * 0.3
function proximoNivel():void{
nivelActual++;
trace("Proximo nivel: " + nivelActual);
if(nivelActual == 2){
    gotoNivel2();
// para extender:
// else if(nivelActual == 3) { gotoLevel3(); } // etc
function gotoNivel2():void{
tierra.visuales.gotoAndStop(2);
tierra.colisiones.gotoAndStop(2);
scrollX = 0;
scrollY = 500;
//agregando
if( ( leftKeyDown || rightKeyDown || xVelocidad > velocidadConstante || xVelocidad < velocidadConstante *-1 ) && chocaAbajo){
animationState = "running";
} else if(chocaAbajo){
animationState = "idle";
} else {
animationState = "jumping";
if(Felipe.animacion.currentLabel != animationState){
Felipe.animacion.gotoAndStop(animationState);
// MOVIMIENTO 2:
// Conecta con las teclas que estan apretadas
// Codigo de animacion tambien.
Felipe.addEventListener(Event.ENTER_FRAME, moverFelipe);
function moverFelipe(event:Event):void{
//si ciertas teclas estan apretadas le resta el valor de .x o se lo suma,
//haciendo que se mueva
if(leftKeyDown){
//ANIMACION
xVelocidad -= velocidadConstante; //vel mapa
velocidadCielo += velocidadConstante; // vel cielo
velocidadNubes += velocidadConstante; // vel nubes
if(rightKeyDown){
//ANIMACION
xVelocidad += velocidadConstante; //vel mapa
velocidadCielo -= velocidadConstante; // vel cielo
velocidadNubes -= velocidadConstante; // vel nubes
if(upKeyDown){
//ANIMACION
if(downKeyDown){
//animacion
// "listener" para las pulsaciones del teclado
//este "listener" escucha las teclas que se apretan
stage.addEventListener(KeyboardEvent.KEY_DOWN, checkKeysDown);
function checkKeysDown(event:KeyboardEvent):void{
//poniendo "true" a los "booleans" para hacer que se mueva con WASD o FLECHITAS
if(event.keyCode == 37 || event.keyCode == 65){
leftKeyDown = true;
if(event.keyCode == 38 || event.keyCode == 87){
upKeyDown = true;
if(event.keyCode == 39 || event.keyCode == 68){
rightKeyDown = true;
if(event.keyCode == 40 || event.keyCode == 83){
downKeyDown = true;
//este "listener" escucha las teclas que se sueltan
stage.addEventListener(KeyboardEvent.KEY_UP, checkKeysUp);
function checkKeysUp(event:KeyboardEvent):void{
//poniendo "false" a los "booleans" para hacer que pare de caminar cuando se sueltan las teclas
if(event.keyCode == 37 || event.keyCode == 65){
leftKeyDown = false;
if(event.keyCode == 38 || event.keyCode == 87){
upKeyDown = false;
if(event.keyCode == 39 || event.keyCode == 68){
rightKeyDown = false;
if(event.keyCode == 40 || event.keyCode == 83){
downKeyDown = false;
// PUNTERO
puntero.addEventListener(Event.ENTER_FRAME, onEnter);
function onEnter(event:Event):void
var dx:Number = mouseX - puntero.x
var dy:Number = mouseY - puntero.y
var angle:Number = Math.atan2(dy,dx) * 180 / Math.PI;
puntero.rotation = angle;
//Botones
tierra.botonPrueba.addEventListener(MouseEvent.CLICK, botonPruebaClickeado);
function botonPruebaClickeado(e:MouseEvent):void
proximoNivel();
its stuck in the jumping animation, i dont know why

Can you isolate the code that is involved with your issue, possibly pinpointing the line that you think is not executing as you expect it to?

Safari in Lion has stopped working.

Safari in Lion has stopped working. All my peers that have lion have been having this problem, and those that still have Snow Leopard have no issues with their Safari. The loading animation only gets to about as far as "http://" and just hangs there. It says it's connected to the internet (i've tried with both wi-fi and ethernet). I have no idea what happened, as it had been working for a solid month before this.
I'm sadly writing this message from the firefox browser .
In the past to get it to start working again (for a short period of time), i would:
Emtpy Cache in Safari
Reset Safari
Remove my Wi-Fi remembered internets
Delete Wi-fi
Reboot the computer
Re-add Wifi
Reconnect to the internet
it would still hang for a bit, but eventually it would load a page.
If anyone has any advise, it's much appreciated.
TroublesInToronto

Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software -- potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions -- they’re easy to carry out and won’t change anything on your Mac.
These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.
Below are four lines of text in monospaced type, which are actually shell commands -- little programs. They’re harmless, but they must be used exactly as given in order to work. Some of the lines will probably wrap in your browser, but each one is really just a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then either copy or drag it. The headings “Step 1” and so on are not part of the commands.
Step 1
Launch the Terminal application, copy or drag -- do not type -- the line below into the window, and press return:
kextstat -kl | awk ' !/apple/ { print $6 $7 } '
Post the lines of output (if any) that appear below what you just entered (the text, please, not a screenshot.)
Step 2
Repeat with this line:
sudo launchctl list | sed 1d | awk ' !/0x|apple|com\.vix|edu\.|org\./ { print $3 } '
This time, you'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. You don't need to post the warning.
Step 3
launchctl list | sed 1d | awk ' !/0x|apple|edu\.|org\./ { print $3 } '
Step 4
ls -1A {,/}Library/{Ad,Compon,Ex,Fram,In,La,Mail/Bu,P*P,Priv,Qu,Scripti,Sta}* 2> /dev/null
Important: If you synchronize with a MobileMe account, your me.com email address will appear in the output of the above command. Change it to something like “[email protected]” before posting.
Remember, this is all drag-and-drop or copy-and-paste, whichever you prefer -- no typing, except your password.
You can then quit Terminal.

HELP! flash stops working when I want to import a sequence of images to stage

Please! I need help asap! I downloaded Flash CS5 and I am using it as a trial and every time I want to import a sequence of images to stage the program stops working and closes without saving. I need to do this projecto for the day after tomorrow and Flash is just not working right. This project is a stop motion animation.
I will deeply appreciate any help, since I just don't know what else to do!
Laura.

I cannot individually cause it's a stop motion animation...like 200 pictures (this part, the whole of it is like 1000), it would take me a lot of time. I tried doing it in parts, but when I get to frame number 100 more or less the program just shuts down...I really really don't know what else to try.

Mac shortcuts (OSX Yosemite) stop working after Edge Animate runs for a while

When I first open up an Edge animation file all my shortcuts work fine, such as Command-S to save.
After the software has been running for a while all my OSX shortcuts stop working and I have to copy, paste and save from the File menu instead.
When I restart the program it all goes back to normal for a short while and then they stop working again.
Some more info in case it's helpful:
My current project is based around animating SVG shapes (character animation).
I'm running Yosemite OSX.
Adobe Edge 2014.1.1 is the version I'm using
It crashes consistently but pops up a 'save your work' message first. I'd say at least once a day if I don't restart frequently enough.
I restart about every hour or so as I'm working.
My OSX shortcuts work fine in other software such as Photoshop, this is specific to Edge
My hardware is as follows:
Model Name: MacBook Pro
Model Identifier: MacBookPro10,1
Processor Name: Intel Core i7
Processor Speed: 2.7 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 8 MB
Memory: 16 GB
Just putting this up here in case any other Edge users on Mac have noticed anything similar.

Hi Danny,
Thanks for writing to us with your concern. We are sorry to know that you are facing problems while using Adobe Edge Animate.
How often is it happen? Is there any time frame like after 1 hour or 2 hours this issue is occurred?
Can you please try updating your Mac Book 10.10.3?
Please share the result.
Regards,
Devendra

Adobe reader XI stops working when activated, and locks up my shockwave plugins

Does anyone know why Reader XI locks up when opening the program or any file.
What's worse, is when I install Reader, even from an upgrade/update, my shockwave plugins on my browsers, all of them (IE, Chrome, Mozilla, etc.) stop working correctly. It requires a full uninstall of the program to get shockwave working correctly again.
I know Reader XI is supposed to be more compatible with shockwave, but this isn't working right on my computer. I've tried plenty of advice from other forums first, but this is the last staw. I would like to have Reader, but will settle for an older version if I can get one.
Any suggestions? Or is this program a lost cause?

*Chrome v38.0.2125.104m; runs Adobe Flash Player - Version: 15.0.0.189
Some video will run for a few seconds, then stop. Actually loads video from the main site page, but hangs and never plays video in youtube. Then when trying to load random vids, the commercial freezes and the vid never plays.
I have IE v.11.0.9600.17351
*IE 11: http://www.adobe.com/software/flash/about/
when I run the online test to check the player, it says, You have version 15,0,0,189 installed; runs the animation correctly.
https://www.adobe.com/shockwave/welcome/
This Test Adobe Shockwave Player does not run. Either in chrome or IE11. IE11 shows an icon for 12.1.3r153 and says installation complete, but no animation.
*I also have the progam, Flash professional CS6; v.12.0.2.529; and this shouldn't be causing any problems since the problem is primarily with Reader and my browser plugins.
*Adobe Application manager started updating after encountering problems. Then ran to completion and restarted.
However, after the restart, with Reader XI was still installed, and the youtube videos and ad’s play just fine.
But with another restart, the reader XI is showing installed through the control panel/programs/ programs and features, but when I search for the program it does not list in the search.
So I have to go to the c:/program files (x86)/adobe/reader 11.0/reader/acrord32.exe. It still loads the program, then locks/freezes into “not responding.”
And now that I’ve tried to use the Reader XI program, youtube videos or ads won’t respond again. News sites, with adobe shockwave player won’t run in IE 11 and hangs with site not responding. Chrome, youtube ads run, but the video hangs/stops after a second of loading. Chrome news sites show shockwave flash plugin isn’t responding, then goes to a message for Page(s) unresponsive. In which case I have to kill the page to get the “he’s dead, jim!” message… either chrome ran out of memory or was terminated for some other reason… option/reload. And I get the option to stop the shockwave plug-in. When I stop the plugin and reload the news page, then it starts all over again with page unresponsive….
Mozilla, same thing with youtube, I can link to a channel, then the vid loads, but hangs/freezes after a second. This program does not show the ad at the top of the main youtube page, so I can’t test that. But when I link to random vids, the option to install the plugin needed to display the media for the page is available, and it wants to install… flash.
I tried to install and got the “no plugins were installed.” For Adobe Flash Player – not available – manual install required. Which the manual option takes me to the get.adobe.com/flashplayer page for Adobe flash player v15.0.0.189. Which I know I already have. But I run it anyway. I run the adobe flash player installer exe file, and after completion, I go to the adobe.com/software/flash/about and get the repeat to install flash again.
So once again, I’ve run the circle back to itself to find that when Adobe Reader XI is installed, I can’t play adobe shockwave browser plugin content. Nor can I run Adobe flash player content through the browsers. All three that I tested, because I don’t want to test it with the other three I have available.
But I did get this new message from youtube after trying to run a random vid. “shockwave flash may be busy, or it may have stopped responding…” There was more, but the Mozilla browser shut down automatically while I was typing this so I couldn’t finish the message.
When I tried to restart Firefox, I got “firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.”
And of course, task manager showed that Firefox was not actually running. So I will have to restart my system.
I will uninstall Reader XI one more time, and check to see if these programs work again.
After uninstall, the browsers began working videos and ads again, with the except of a news page in both firefox and chrome, which adobe flash shockwave plugin still isn’t running correctly with these two browsers. So that begins a new question about Shockwave player plugins and compatibility with Adobe Reader. Since Shockwave isn’t working correctly anyway, I’m going to assume this might be the problem with Adobe Reader. It's why I started trying to learn why my browsers wouldn't play shockwave content to begin with. But the Reader and Shockwave plugins are clearly incompatible.
I have not yet tried to uninstall Kaspersky, but will try that later today.

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