Animations missing when published in Captivate 6

I have Captivate 6.
Imported 4 animations (Flash swf) on different slides.
When published, one might appear - the others are not there. Return to the prior slide that displayed the animation only to see that it is gone as well.
I've done this in the projects and this did not occur.
The only difference is the file is bigger (over 20 slides w/4 imported animations that range from 3-20 frames each in Flash).
Is there a fix?

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Getting a black screen when publishing in Captivate 4.

I am getting a black screen when publishing in Captivate 4. I have noticed patches that care for this with later versions, but is there something available for version 4.

Thank you for your reply, I work for Citi and am personally unable to make decisions about updating our Flash player version. Is there a patch for this issue for Captivate 4?
Date: Mon, 4 Feb 2013 13:29:16 -0800
From: [email protected]
To: [email protected]
Subject: Getting a black screen when publishing in Captivate 4.
    Re: Getting a black screen when publishing in Captivate 4.
    created by Shekhar_Dhiman in Adobe Captivate - View the full discussion
Hi there, Thanks for reaching Adobe Community. Please accept my apologies for the same. Try updating your Flash Player to the latest version and then republish the project. This black screen issue was first discovered few months ago after the first Flash Player 10 release. The link to download the latest version of flash is here: http://get.adobe.com/flashplayer/ Newer versions of Flash Player do not result in the same issue. Thanks!Shekhar
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When publishing a captivate I get the message "Swf compilation failed. Note: Please verify if any of the actionscript keywords is used as user variable name." and it won't allow me to publish the Captivate, can anyone help?

When publishing a captivate I get the message "Swf compilation failed. Note: Please verify if any of the actionscript keywords is used as user variable name." and it won't allow me to publish the Captivate, can anyone help?

Hi There,
Can you tell me the Operating System and Captivate version you are using?
Also can you confirm if you are getting this issue will this one project or all the projects? Try to copy paste this project on a new blank project and then try to publish.
Regards,
Mayank

Error message when publishing from Captivate 4 to MS Word 2003

Is anyone else getting an error message when publishing from Captivate 4 to MS Word 2003? I tried all 4 types and still get the following:
"An error was encountered while publishing to Word. Verify the following and try again. Word is installed on your system. Word is not busy."
Word is installed on my system and was not in use, so I am not sure why the error. Any thoughts?
Thanks in advance!

Hi there
I use Captivate 4 and it publishes to Word 2003 without issues.
Perhaps it has to do with the way your Word 2003 has been installed? Either that or it's a "rights" issue to be addressed by your IT propellerheads?
Cheers... Rick
Click here for Adobe Authorized Captivate and RoboHelp HTML Training
Click here for the SorcerStone Blog
Click here for RoboHelp and Captivate eBooks

Works in preview but not when published in captivate 8?

My youtube widget used in captivate 8 works just fine in the preview, but when published there's nothing where the video should be, any idea as to why?

Hi Robert,
as far as I understand your post, you are missing some kind of "button-artwork" in the published file, but do not report a problem with the "action" that the script should perform.
My guess would be that it will be hard to help you without having a better understanding what your trying to achive and how (are you using a prebuilt component, or did you build the button fron scratch etc....)
It might be even necessary to have a look at the fla itself.
M

Button effects missing when published?

Button beval and drop shadow are missing in PUBLISH but showing up in PREVIEW.
( here's the page, scroll down to submit http://anitaadamski.businesscatalyst.com/index.html )

Hi folks,
Couple of things....
If you want to knock out the background in Photoshop and transfer that image (knocked out) to iWeb you'll need to save the file as a 'transparent' png file. In Photoshop select save for web • select png 24 • check the transparent box. Voila. drag that file into iweb and you'll have a knocked out image.
Also, for those experiencing quality problems, while not necessarily easy or ideal, convert your images to flash and post according to the very good instructions found here ( http://web.mac.com/catucker/InsideOutside/iWeb.html ).
Flash images don't suffer the same fate as 'regular' jpegs. The quality you'll get will rival what you see in Photoshop et al.

Slides missing when published to avi - HELP!!

Hi there
I've got a huge problem that I jsut can't fix - for two of my Captivate 4 projects, there are whole batches of slides missing (12 in a row is the worst case) when I publish the project as an AVI
I've been working on 12 seperate projects, each containing between 10 - 50 slides, with some audio, FMR and text captions (basically, nothing too complex, as I'm a first time user).
For at least two projects, when I publish to AVI (full frames, uncompressed), the videos just miss whole seconds of footage - there is no gap or silence, and the footage just continues from, say, slide5 straight into the second half of slide14 without a pause or noise.
The project is PERFECT when previewed fully, and when it plays and records itself before the publishing begins. Infact, I've exported it before with no issues.
Any ideas what's going on? Are they just corrupted?
I've tried re-importing the audio on the missing slides, adjusting the slide durations slightly, and basically fiddled with them, but each time I publish, the missing gap is EXACTLY the same.
the only thing I can think of is that I recently copied the whole project folder (with all the linked audio copied over into the same folder directory) from my network drive to my local drive. But as I said, I have other projects that have no, or only insignificant issues during publishing and they were also copied over in the same way.
Tearing my hair out with Captivate at the moment!!
Any help much appreciated!!

I've experienced this type of frustration publishing to SWF format in Captivate 3 which, of course, cannot export to AVI format. I don't know if the solution I've tried will work in Captivate 4, but it's worth a shot.
It was definitely a glitchy thing in Captivate where the program just lost its mind and was ignoring the slides as they were setup. (That's not a professional diagnosis.) In a couple cases, I had to recreate the slide, from scratch, where the issue began and delete its doppelganger. That stopped the issue from starting and the following slides fell in line.
Another time all I had to do was move the audio clips around on the timeline. It was important that I released the clip in a new location before returning it to its original start point. I had to do this on all the affected slides.
There had to be some sort of corruption going on, but these two options helped me at different times. I hope one of them works for you, Robert.
-Marty

Error when publishing in Captivate 7

I am having an issue when trying to publish a file in any format other than PDF.
We have a CornerStone LMS system which we would like to be able to publish in a SCORM 2004 format but when we go through and set all of the configurations to publish in this format the publish will get to about 28% and return an error message of "Publish failed." with no further explanation.
Could anyone help???

Totally spitballing here...I have run into this as well. Have you tried removing the ampersand from the name of the file you are publishing. I have had problems in the past with captivate and characters.

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Please help!

Hi cathmar
Places to look. Check the Project Settings by clicking Edit
> Preferences... > Project node > Settings node.
Play with the values for BMP and JPEG image quality.
In addition to that, select all the slides in either the Film
Strip or the Storyboard view and examine properties. Play with the
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Animations lost when published

Help! When I publish my powerpoint preso (saved as 2003 and
created in 2007) I lose animations. For example, I have
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figure out what the problem is.
Thanks C

Hi Jeff,
Thanks for sharing this concern. At the moment, Project ROME does not support the animation features from SVG. But, as always, your feedback is appreciated and I've noted this to our team.
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Sarah
Sarah Essary
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Photoshop assets missing when published

I wasn't sure if anyone had any answers for why photoshop assets that I've copied and pasted into iWeb won't show after they are published. These are photos i've stripped from their backgrounds and pasted into my iWeb site. They appear to be there on the pages within iWeb but when I go online to look at them...these photos aren't there? A few items are there but randomly some of these photos won't appear. Not sure why? I've even tried to copy and paste them again with no success. I even refreshed Safari thinking that it my goof. I never had this problem with last version of iWeb.

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Couple of things....
If you want to knock out the background in Photoshop and transfer that image (knocked out) to iWeb you'll need to save the file as a 'transparent' png file. In Photoshop select save for web • select png 24 • check the transparent box. Voila. drag that file into iweb and you'll have a knocked out image.
Also, for those experiencing quality problems, while not necessarily easy or ideal, convert your images to flash and post according to the very good instructions found here ( http://web.mac.com/catucker/InsideOutside/iWeb.html ).
Flash images don't suffer the same fate as 'regular' jpegs. The quality you'll get will rival what you see in Photoshop et al.

Blur filter missing when publishing the movie

In one movie I use some blur filter on a movie clip. I see
the effect when I play the timeline directly inside flash (by
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I have encoutnered this problem twice now and I don't know
why this is happening. I usually do not have this problem but
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Ok, I found out what the problem was. Im having a png-image
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it bigger and bigger in steps and just before I reached the
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some sort of size limit is there.

Frames Missing When publish live video to fms server

I am creating flex mobile application , that allows people to connect using a android camera and microphone,then recording video from android camera to Flash Media Server(FMS) 5 starter using adobe flex but when I play the recorded live video from FMS it's missing some frames. I have set the camera.fps to 30 but when I trace out the currentFPS for camera 30 and netStream's currentFPS returns low value, usually falls between 2 and 5 (high 1280X720),15 and 20(medium 640x480),25 and 30(low 320X240).where netStream is the object of the flash.net.NetStream class

Hi
I think this would be useful to you.
http://help.adobe.com/en_US/flashmediaserver/devguide/WSd391de4d9c7bd609-52e437a812a3725df a0-8000.html#WSd391de4d9c7bd609-52e437a812a3725dfa0-7ff5

Styles are missing when publishing to ePub in RoboHelp 9

Good afternoon,
We are developing content for Android Tablets and have learned the customary format that we used is, well, unusable.
A few posts suggest that ePub is really the only way to go with Android Tablet Help.
http://blogs.adobe.com/techcomm/2010/04/robohelp_script_to_generate_epub_format_content_fo r_mobile_d.html
http://forums.adobe.com/message/3629956
http://blogs.adobe.com/techcomm/tag/mobile
http://blogs.adobe.com/techcomm/2010/12/epub-industry-standard-file-format-for-reflowable- content.html
So, I have published using the ePub format, but I have noticed the existing styles are ignored. In another post, it was noted to ensure that the tags are lower case. I edited the css file and made sure the tags are lower case, but this did not make any difference.
Any suggestions for what may be happening here? My best guess is there is an issue with the CSS file.
Best Regards,
Eric Buterbaugh
Here is the style sheet:
/*created with adobe robohelp 9.*/
h1 {
    margin-bottom: 5pt;
    margin-top: 0.5pt;
    color: #ffffff;
    font-weight: bold;
    font-style: normal;
    font-family: arial, sans-serif;
    font-size: 18pt;
    background-color: #3f5f94;
li.h1 {
    color: #ffffff;
    font-weight: bold;
    font-style: normal;
    font-family: arial, sans-serif;
    font-size: 18pt;
h2 {
    font-weight: bold;
    margin-top: 9.5pt;
    margin-bottom: 0.5pt;
    font-size: 11pt;
    font-family: arial, sans-serif;
li.h2 {
    font-weight: bold;
    font-size: 11pt;
    font-family: arial, sans-serif;
h3 {
    font-weight: bold;
    margin-top: 9.5pt;
    margin-bottom: 3pt;
    font-family: verdana, sans-serif;
    color: #1e56b5;
    font-size: 8pt;
li.h3 {
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    font-family: verdana, sans-serif;
    color: #1e56b5;
    font-size: 8pt;
p {
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    font-size: 9pt;
    margin-top: 0pt;
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li.p {
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a.expandspot {
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    font-style: italic;
    text-decoration: none;
span.expandtext {
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    font-weight: normal;
    color: #ff0000;
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    color: #008000;
    font-style: italic;
    text-decoration: none;
a.glossterm {
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    cursor: hand;
    font-style: italic;
    text-decoration: none;
span.glosstext {
    font-style: italic;
    font-weight: normal;
    color: #0000ff;
p.bullet-hollow-indent {
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li.p-bulleted-indent {
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p.bulleted {
    list-style: rh-list;
    x-list-class: rl-p-bulleted;
    x-list-level: 1;
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    font-weight: bold;
    margin-left: 48px;
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li.p-bulleted {
    list-style: disc;
p.note {
    font-style: italic;
    color: #0000ff;
    background-color: #cdc9b1;
    margin-bottom: 9pt;
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li.p-note {
    font-style: italic;
    font-weight: normal;
    color: #0000ff;
    text-indent: -;
    list-style: url(blue_nav_index.gif);
h4 {
    font-size: 9pt;
    margin-top: 9.5pt;
    margin-bottom: 0.5pt;
    font-family: arial, sans-serif;
li.h4 {
    font-size: 9pt;
    font-family: arial, sans-serif;
p.tip {
    x-next-class: ;
    x-next-type: p;
    font-style: italic;
    font-weight: normal;
    color: #0000ff;
    border-top-style: solid;
    border-bottom-style: solid;
    border-top-color: #000000;
    border-bottom-color: #000000;
    border-top-width: 1px;
    border-bottom-width: 1px;
    background-color: #fefaa7;
    margin-left: 36pt;
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    margin-top: 13.5pt;
    margin-bottom: 4.5pt;
li.p-tip {
    font-style: italic;
    font-weight: normal;
    color: #0000ff;
p.blue {
    font-size: 10pt;
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    x-next-class: ;
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p.code {
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li.p-code {
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p.tasks {
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    font-style: normal;
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li.p-tasks {
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    font-style: normal;
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    font-family: verdana, sans-serif;
    color: #1e56b5;
    list-style: disc;
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p.aftertasks {
    margin-top: 0pt;
    margin-bottom: 13.5pt;
    text-indent: -0in;
    x-next-class: tasks;
    x-next-type: p;
    margin-left: 18pt;
li.p-aftertasks {
p.normal-indent {
    margin-left: 18pt;
li.p-normal-indent {
h4.heading4-indent {
    margin-left: 18pt;
li.h4-heading4-indent {
li.h1-headingtop {
    font-size: 14pt;
rh-list.rl-p-bulleted {
    x-level-count: 1;
    x-lvl-1-format: "<x>";
    x-lvl-1-type: filled-circle;
rh-list.rl-p-note {
    x-level-count: 1;
    x-lvl-1-format: "<x> ";
    x-lvl-1-type: "folder open";
rh-list.rl-p-tasks {
    x-level-count: 1;
    x-lvl-1-format: "<x> ";
    x-lvl-1-type: filled-circle;
p.numbered-list {
    list-style: rh-list;
    x-list-class: rl-p-numbered-list;
    x-list-level: 1;
    margin-left: 18pt;
rh-list.rl-p-numbered-list {
    x-level-count: 1;
    x-lvl-1-format: "<x>.";
    x-lvl-1-type: decimal;
p.bulleted-dark-indent {
    list-style: rh-list;
    x-list-class: rl-p-bulleted;
    x-list-level: 1;
    margin-top: 4.5pt;
    font-weight: bold;
    text-indent: -24px;
    margin-left: 88px;

Hi,
I ran some more tests and did some reading up, and I constantly come across the limitations of the ePub format/readers. From the ePub specification:
The CSS-based style sheet constructs in this specification define required rendering functionality. To minimize the burden on Reading System developers and device manufacturers, not all CSS 2 properties are included. A few additional properties and values have been added to support page layout, headers, and footers. These, taken together, constitute the OPS CSS 2.0 required subset.
An example about using colour in a style sheet:
Current browsers support a host of keyword color names. XHTML 1.1 defines 16 named colors, as well as numeric values. OPS style sheets may use all CSS2 forms, however Reading Systems are not required to distinguish all these colors for rendering (otherwise monochrome devices would necessarily be non-conforming, which is not the intent).
Fonts are supported in the standard (the standard says that font-family and other styling must be supported). As far as I can make out, you may choose between two things:
Use generic font description: serif, sans-serif, monospace.
Use font names, such as Arial. This however would require you to use an open type font which needs to be embedded in the ePub.
See the following section in the specification: http://idpf.org/epub/20/spec/OPS_2.0.1_draft.htm#Section3.4
The answer I can give you goes contains multiple facets:
ePub does not support all the formatting you may be able to throw at it using style sheets. A list of all supported formatting is available in the specification.
ePub readers can perhaps ignore styling even though the ePub format supports it.
Some styling, such as specifying a font, may only work after manually optimizing the CSS through an external CSS editor.
I haven't read the complete specification, so I'm not in the position to tell you what will always work, what will never work, etc. The following page has some screenshots of the same ePub on different readers: http://rufus.deuchler.net/2010/10/css-and-xhtml-tags-for-epub.html That illustrates the problem.
Sorry I can't be more help, but it seems we will have to learn to live with formatting loss in ePub. It's not Robo's fault, but it's annoying none the less.
Greet,
Willam

Error when publishing AICC

I am getting the following message when publishing in
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MaryLou,
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I could expect
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Andrew

Animations missing when published in Captivate 6

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