Anna update Problems - If anyone cares

Hi
I am facing issues with Anna update on my C7
1. Split screen does not work for browser, SMS - unless I uninstall Conversation server and SWPE
2. Once conversation server is removed, the SMS notification no longer works i.e. I cannot open messages from the home screen
3. It still does not connect to the laptop via USB
Thanks
Anup

Mine is doing the exact same thing. Completely frozen while trying to reload firmware. You boot the thing up and it just sits there with the creai've logo. I have not tried the steps outlined exactly above yet but I am going to give them a shot. Heck I have nothing else to lose. At this point it is already 200 bucks down the drain. Hmm maybe I will go with the Zune form microsoft.

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N8 Maps update problem - can anyone help

Hi i connected to OVI and was told there were updated maps.
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N8 bluetooth car kit not working after ANNA update

I have a big problem after updating my N8 to Anna, it stopped working with my factory-mounted bluetooth kit in my Opel Astra H (2007). It seems car no longer can find my N8 while searching bluettoth devices. My N8 can find and pair the car (car bluetooth is called UHP), but after trying to connect, it connects for 2-3 second and then disconnects saying "connection lost" on my N8 (or something like that).
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Tiblantjej wrote:
I had problems in my car with my N73 but my N8 works fine.
Pleasantly surprised to find that N8 post Anna has no issues with latest Toyota Touch multimedia either for handsfree, phonebook (PBAP) or music which is progress indeed; automatically pairs without inputting a passcode incidentally.
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N8 problem before and after ANNA update

Dear Gent's in Nokia,
Me and my 2 friends have same mobile "nokia N8". When we purchased phones we have had one very annoying problem , phone resets 1-2 times during the 48hours and always happens when we try to call someone . We have been patient and waited for ANNA update . Finally when arrived we have updated our phones and now we have similar problem ,it's connected with calls again.When we try to call someone phone does'nt resets it says "Call not allowed", this thing happens randomly at least once a day , then we have to turn the phone off and then turn it on so we can make calls again. It happens on three N8 same problem.
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Thank You in advance

Nokia made it possible to re-install the ANNA software,
Connect to OVI SUITE 3.1.1.9 (Updated version 20 September 2011)
Search for new updates
& select : re-install
see more about this issue :
http://forums.techarena.in/portable-devices/1430136.htm

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Symbian 3 Anna update RTSP playback problem

Hi,
for some reason I can no longer view rtsp feeds using my Nokia N8 mobile phone. I'm not sure if the latest anna update has to do with this.
I also tried my friends C7 but same problem, the videoplayer just displays the loading animation and no rtsp streaming is played.
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Solved!
Go to Solution.

Hi,
I found the fix. On same Video Application settings --> videos I had the wrong access point in use all along. I Changed the access point to use Internet and now the videos started working great.
This was the setting that I was looking for.. never occured to me were to look for
Tanks for your replies.
-Toby

Symbian Anna update 1/2 failed to install

The story so far. I did the first round Anna update (around 27 mb i think) OTA cos my Ovi Suite never able to update firmware on my n8 since trying to update it to PR 1.2, and I did try reinstalling, redownload, reboot PC, reg clean, ccleaner to fix the Suite but it still do not update my firmware at all. But that's another story.
So I installed the 1st round, n8 rebooted to white screen, rebooted into homesceen with Midnight theme. SW update then shows 4 more items: Anna update 1/2, 2/2, Store and Social. The 1/2 was showing around 20++ mb. So I selected all 4 and update. Halfway through the installing process of 1/2 update (note the download part of 1/2 was very fast), I did plug in the power pin, cos the installation process was damn slow for 1/2. I did not notice wheher it finised installing cos later i checked it was already on 2/2 (downloaded and installing). It then went to the last two items and installed ok.
Rebooted device, but SW update still showed Anna update 1/2 available (the only one left) and the download size is now 7166 kb. I proceed to update it, it failes with error but no error codes or any message what was the error about. I tried again and again, with fresh reboots, still failes. What gives?
Even more, split screen not here. I did the uninstalling Swype, activating qwerty mode in portrait, still no split screen. I do not have any Betalabs apps.
My Quickoffice & Reader is not here anymore (the app manager not showing them too). Heck I bought the full ver of Quickoffice 6 last time. Wat a waste of my money now that ver 7 is out!!
Anyone knows how to delete the "dowloaded cache" of SW updates? I want to force SW update to redownload this 1/2 item to try fix this issue.
Thanks for listening and please help. Cheers!!
Solved!
Go to Solution.

I got the same problem since this morning on both my N8 & just found out solution on a previous update error similar to this & completed the update on one of the N8. Re-trying on another one.
Working Solution for failed update was found on Flashism's website quoted & "touched up" per below:
Big thanks to user “Unick” on Nokia Support Forums, who posted a working solution to the problem, and there are couple of successful installs reported from the solution.
I just deleted folder E:\Private\20019119\. After that I ran SW update on the phone & it restarted download of Symbian Anna Update 1/2 & 2/2 as well as Social, they finished updates successfully.
To delete the mentioned folder, follow these simple steps:
• Connect your Nokia N8/C7 in Mass Storage mode to PC via USB cable
• Locate and delete folder named “20019119″ under \Private folder of Mass Storage
• Unplug the device from PC, and retry again. It should work.
However, I still got no popup split keyboard after completing the updates & restarted the phone.

Anna/Browser problem

After Anna instal, i've noticed that if, for example, I click the Facebook icon on my desktop (or any icon that invokes the browser to open), the native N8 browser only flashed briefly on the screen, and then vanishes,..never opening the desired web page. Anyone else seen this problem? Anyone kknow of the fix (if any)? Thanks in advance.

mikaves wrote:
Same problem here. Browser starts from the globe icon and works fine. If I click a link from email browser opens and immediately closes without showing the page. Also topApps offers optional update but when I try to update browser seems to opens, closes immediately and system error is displayed. This affects also other applications which try to open the browser. So basically this phone became pretty useless after this update. Does not help if I change Opera as default browser since it does not open either. It did not work even before the update.
I have almost the same problems, sometimes it just shows up and dissapear instantaneously, sometimes it does the same but whit a message with the system error, sometimes it works when open the browser from other applications. Very erratic

Life after the C7 Anna update

Ok so where do I start……oh yes the Anna update
So I updated my C7 to Anna (including the 1/2 and 2/2 subsequent updates) and this made my phone much sleeker and that is always a good thing in my book, NFC and some fancy new extras are also much appreciated….thumbs up for Nokia….
However, since the update many things no longer work and some things have disappeared completely:
1)      The phone now restart every few hours, usually when I’m not doing anything with it (phew), so while its not a direct inconvenience, no doubt it is draining my battery (not to mention all my home widgets need to be restarted/loaded each time)
2)      Many of my pictures/images no longer appear in my ‘photos’ regardless of what folder they are stored (some appear and some do not and they reside in the same folder!!)
3)      The music player editing is still not available grrrrrr (maybe I hoped to much for that one)
4)      When I try to purchase something on OVI it gets to the confirmation of payment and then gives me an error message saying something like ‘the purchasing system is currently not working’ ?????? wow your losing money on that one ?????
5)      Certain screensavers have vanished like the music player (song playing) and the slide show, why why why, they were great?
Ok a little wrapping up is needed; I have always chosen Nokia in the past mainly because I believe Nokia phones are practical and as such can do all the things that I need from a smart phone. While one alternative is an iPhone, I believe it to be extortionately priced with some seriously basic flaws (flash player missing, Bluetooth limitations, tied to iTunes, cannot remove MC or battery etc). However, given the amount of problems I’ve been having recently I am somewhat tempted to start looking at android phones for my next purchase.
I say this not as a threat or out of anger but out of a ‘what happened Nokia’ kind of disappointment. Anna/Bella may not be enough if you can’t get your software in order, especially the variety of apps/games available on your market place, which is a pity really because your new phones are more than capable of such software! (for example, why are there no music sequencers/creators available?)
Can anyone help with any of these problems? Or is anyone having other problems that I have not included here? Will Nokia even read and act upon this post? Tune in next week to find out……..
P.S. spoke to support and their answer was to reinstall Anna and this didn’t work, alternatively wait for a new firmware update, and when that will be I don’t know.
Solved!
Go to Solution.

Hi all, this is just an update on some of the things I have resolved from my original post 1) Unfortunately the restarts are still happening, usually when the phone is idle for a period of time (around 2-3 hours) yet it doesn't crash or reset when in use. From what I can gather some people believe it to be hardware (sent it back) and some think it is software (wait for update). but this restarting never happened like this before the Anna Update. phonehacker has recently posted this which i'll try tonight Thanks /t5/Pool-of-Knowledge/My-C7-restarts-very-often-What-should-I-do/td-p/1014817 2) I have resolved the missing images from 'photos' issue - After Anna update I moved all my pictures from the Pictures (on memory card) folder to the Images folder (the one where camera pics are stored, still on the memory card) and now they all appear in the photos app. 3) No news on the music update (allowing editing) but I hear this is an issue with all S^3 devices, so patients is needed for this one. 4) I can still purchase on the OVI store as long as I am connected via WiFi, but not through 3G, any ideas? 5) I hear it is a given that the extra screensavers have been removed Hope some of this helps, or that someone can resolve my restarting issues. Thanks all ***edited this three times and for some reason spaces are not appearing, sorry for the way it reads

Anna update Problems - If anyone cares

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