Annimated e-mail in Netscape is annimated, but not in Mail

Annimated e-mail in Netscape is annimated, but not in Mail.
Any idea how I can set annimation up to work for Mail?
Thanks,
Reed

Hi Irfan
CMR is Customer Master record , because we need to maintain the e-mail address in the customer master record (CMR) and that CMR e-mail address only it has to pick when you are sending the e-mail output to the customer
If you have maintained the condition record then Check in the condition record , VV12 wheather the partner function is SP (sold to party) or some other partner function is coming .Also check in t.code SOST E-mail queue which partner function is coming . Because If partner function is not coming then there is a chance of sending a E-mail to a dummy E-mail address also .
Kindly check the configuration you have done again. and also integrate with the ABAP'er so that he will let you know the problem
Regards
Srinath

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