Anniversary Dates STILL Not Working

I have a client who uses the anniversary dates to sent out yearly invoices. The client set them up to go out 2013 and they all went out fine. Every time someone paid a invoice in 2013 the client would go and change the anniversary date to 2014. Since January the system has NOT sent out any anniversary date emails. Making my client manually send out invoice notices - there are about 50 a month that need to go out.
I contacted support on Jan 15th. They acknowledged the issue and told me they would be looking into and closed the case and told me to check the blog for a fix. Its been almost 3 months now - and STILL NO FIX. I checked the blog and contacted chat support. All chat support could tell me was they know there is a issue and not idea when it would be fixed!
So needless to say, I have a client that is pissed at me that is has been almost 3 months and still no fix for something that is apart of a system they pay for!
Anyone from ADOBE want to help me? Here is my ticket number # 2710279.

Sorry about the delaying in a response. Another partner told me how to fix the issue. I had to delete the emails and reset them up. That solved the problem. In about 3 months I will find out if it still an issue.

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Hi,
I have tried installing "Dell Wireless 1701
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I had to install Dell Wireless 1702 WiFi +
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Yes, the Bluetooth was named with 'Generic Bluetooth adapter' before installing 'Driver above'. However, after installing the driver above, the Bluetooth adapter named with ' Dell wireless 1702 Bluetooth v3.0". But as you see it's
still not working will.
The sceen shot shows the device manger before installing Dell
Wireless 1702 WiFi + Bluetooth Driver
These screen shots shows the device manger after installing Dell
Wireless 1702 WiFi + Bluetooth Driver
I've lit windows detect the operating program for this device on the internet, it said "Windows has detected that the operating program of this device is up to date. As this screenshot shows.
What should I do because nothing lift to try? If you have a look at the ninth drivers in my previous message, you will see that no other drivers for Bluetooth lift.
Also, I have tried to install Intel
Centrino Wireless-N 1030 WiFi Driver
But I have been told that "the installation is blocked', This package of installation cannot be installed on your system' I don't know what this
means, is it because Dell Wireless 1702 WiFi +
Bluetooth Driver is being installed
Could you please take some of your preciout time out to read carefully my points below to finish this problem?
first:
Yes, if you had a look at my first post, you would have seen that I really have downloaded and installed the drivers suitable for bluetooth, which was only Dell
Wireless 1702 WiFi + Bluetooth Driver, which made the bluetooth recognized by Windows 7(64Bit). However, the bluetooth in the device manager still has an exclamation mark as it is shown in the device manager.
I don't have any other drviers which can do more than the what Dell
Wireless 1702 WiFi + Bluetooth Driver did because I have tried all the drivers listed under 'Network', exept the what are for Etherent.
Yes, when I have tried adding the bluetooth between two laptops(Mohammad and Nasreen). the bluetooth was added for both laptops as you see in these screenshots below:
The Bluetooth devices of Nasreen's laptop whose bluetooth is having some problems in Device mangage.
The Bluetooth devices of Mohammad's laptop whosse Bluetooh is defined well in device manager.
But there is still problem in the device managre as shown in the screenshot listed before.
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Although sometimes Nasreen-Pc gets connected as screenshot below, but I am still not able to open the Bluetooth folder of Nasreen-pc from Mohammad-pc. When trying to do that, no response is there.
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the name of the laptop whose Bluetooth is having problems wasn't listed on other laptop's "my computer"(Second Screen shot below)
Finally: : when I clicked "right-click" on "Nasreen-PC" and then clicking on "detecting and troublshooting issues", I found that windows informed me that :
But which driver should I reinstall because I have already installed the Dell
Wireless 1702 WiFi + Bluetooth Driver almost twice?
A man should convert his anger and sadness into strength to continue living in this life.

Certain driver packages contain drivers from some of the essential services only and for additional services, separate drivers must be installed. Additionally, the service is installed only if a compatible device is installed (or paired).
Therefore, you are seeing the error.
If you are using the Bluetooth L2CAP Interface and Bluetooth Remote Control services and not able to install the services, you can try unpairing the device, restart the PC, pair the device and then check. If that too fails, you need to install a suitable
driver, sometimes even other OEM drivers solve the issue. You can Bing/Google about this. You can also contact Dell Support for more information.
Balaji Kundalam
Thanks a lot,
I really didn't understand what you mean with in your first part the service is installed only if a compatible device is installed (or paired).
The Bluetooth is integrated with
the laptop, then where other services will come from, all service are related to Bluetooth.
If there are some additional services not related to Bluetooth,
then how can I either let them functioning well or disable them in order to get rid of the yellow exclamation mark
on the name of my laptop in the Device and printers.
Also, I really have installed a
BCBT7(Broadcom Bluetooth) for HP which really defined the same Bluetooth issue,
Device manager after installing the entire setup of driver BCBT7(Broadcom Bluetooth) on HP laptop
but when trying to install the same
BCBT7(Broadcom Bluetooth) on Dell, I faced the error below, although there is an icon for Bluetooth in
the system tray. Also, the Bluetooth is integrated as
you have seen in the device manager.
You didn't answer me: Third:: I noticed that the name of Laptop whose Bluetooth was added listed in 'My computer' for the laptop whose
Bluetooth is having some problems in the device manager.(First Screen shot below) However, the name of the laptop whose Bluetooth is having problems wasn't listed on other laptop's "my computer"(Second Screen shot below)
A man should convert his anger and sadness into strength to continue living in this life.

IOS6 WIFI bug, still not work now, exhausted,help...

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Hi troy157,
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Message was edited by: Anurag Bankley

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Option 1
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Go to Solution.

I see
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Don't forget to mark the Correct Answers & Helpful Answers
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

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Hi,
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