Announcement portlet won't support .jpg

We use Plumtree 4.0 and are using Announcement Portlets with an image upload feature to display graphics above text in portlets. For some reason we can't use .jpgs, only .gif, .bmp, or .png. any ideas why?

2 Possibilities:
The phone is taking non-standard jpegs in some way of other
Or
The phone is broken and the jpegs are corrupted in some way
Why do I blame the phone? Because neither the Mac nor the PC can access the files.
So, back to Samsung for help on that one.
No, no one from Apple reads or responds on here. As the Terms of Use make quite clear, this is a space for Users to seek help from other Users only. It's not a substitute for AppleCare. There are something in the region of 100,000,000 iPhones out there. It's inevitable that some devices will have issues, and some users. So, taken in that scale, the fact that - what - a couple of hundred people have issues mightn't seem so appalling.

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mlrmlrmlr wrote:
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Announcement portlet won't support .jpg

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