Annoyed. I thought it was resolved but it's not.

I still can't view my broadband usage under the 'My services' section. I've requested help before on the forum and marked it as a solution because I was provided with a form to email off however having recieved my email from the BT help desk/complaint thing I must say it the problem wasn't resolved!! The advice I was given was to click on the broadband usage link BUT IT ISN'T THEEEEEEEEEEEEEEEEEEEEERE!!!!! That was the whole point of my complaint/request for help!! Feeling slightly in despair now....I don't have the faintest how much I'm using and how I'm suppose to get the link back on 'My Services' under 'Broadband' :-/

JB92 wrote:
I still can't view my broadband usage under the 'My services' section. I've requested help before on the forum and marked it as a solution because I was provided with a form to email off however having recieved my email from the BT help desk/complaint thing I must say it the problem wasn't resolved!! The advice I was given was to click on the broadband usage link BUT IT ISN'T THEEEEEEEEEEEEEEEEEEEEERE!!!!! That was the whole point of my complaint/request for help!! Feeling slightly in despair now....I don't have the faintest how much I'm using and how I'm suppose to get the link back on 'My Services' under 'Broadband' :-/
Apologies, but I can't remember if you've tried more than one browser to access the usage meter. I've got a variety to check with (Firefox 6, Opera, Chrome, Safira and IE9). I always use my shortcut option 14h, but in order to use that you need to be able to get to the meter in order to find out your unique login reference number
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

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HT5271 I cannot watch utube videos or any film content as of yesterday. I tried to download an updated version. I was successful but that did not change anything. What can i do?

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Annoyed. I thought it was resolved but it's not.

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