Annoying 'Could not use the history eraser because the current canvas size does not match that of the history state' message

Does anyone know if it is possible to get rid of the message 'Could not use the history eraser because the current canvas size does not match that of the history state'?. It comes up if I hit the alt/option key while I have the eraser selected. Something I do by accident all the time.

The way you've described it, one gets the distinct impression you do not have a clue as to what the history brush does and how to use it.
You need to read up on it. Read the Help files and google for tutorials.
First you need to create an image (with actual pixels in it), edit it as desired, then make a snapshot of the edited image, then target the snapshot with the history brush tool, then go back in the History panel to the step before your edits and selectively paint your edits in with the History Brush.

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After upgrading to version 10.0.2, the pinch and close to change font size does not work

I'm using Mac OS X version 10.6.8. The pinch and close works with Safari but not Firefox 10.0.2

Some gestures have been removed in Firefox 4+ versions.
You can restore the zoom feature by changing the values of the related prefs on the about:config page.
* browser.gesture.pinch.in -> cmd_fullZoomReduce
* browser.gesture.pinch.in.shift -> cmd_fullZoomReset
* browser.gesture.pinch.out -> cmd_fullZoomEnlarge
* browser.gesture.pinch.out.shift -> cmd_fullZoomReset
* browser.gesture.pinch.latched -> false
*http://kb.mozillazine.org/about:config
*https://addons.mozilla.org/firefox/addon/pinchy/

The mail could not be sent to the recipients because of the mail server failure. (Sending Mail using Account 1 (2013-04-30T16:36:52). Exception Message: Cannot send mails to mail server. (Mailbox unavailable. The server response was: 5.7.1 Client does not

Interesting db mail issue. If i click send test mail from sql mgmt studio, it works fine, but when i execute a SP to send a mail, it fails. One thing I noticed is that the "LastModified" column in the mail log shows the domain account when a test
mail was sent from mgmt studio, but show "sa" when the SP was used to send mail.
This is from SQL 2012, did not see this in sql 2008, looks like 2008 always used the service account. any ideas ?
Get this error:
The mail could not be sent to the recipients because of the mail server failure. (Sending Mail using Account 1 (2013-04-30T16:36:52). Exception Message: Cannot send mails to mail server. (Mailbox unavailable. The server response was: 5.7.1 Client does not
Thanks.
Ranga

Hi Ranga,
I also use SQL Server 2012. I send a test email through SQL Server Management and the last modified By “sa”.
If you used stored procedure to send a test email. Please use the command below:
EXEC msdb.dbo.sp_send_dbmail
@profile_name = 'Adventure Works Administrator',
@recipients = '[email protected]',
@body = 'The stored procedure finished successfully.',
@subject = 'Automated Success Message' ;
I can both send test email through SQL Server Management Studio and SP. Make sure you have the right profile. Since you could send test mail via SQL Server Management Studio, please try again to send it via SP.
Thanks.
If you have any feedback on our support, please click
here.
Maggie Luo
TechNet Community Support

Photoshop Elements 8. "Could not use Clone Stamp Tool because of a program error." Please help.

Photoshop Elements 8. "Could not use Clone Stamp Tool because of a program error." Please help.

Try this:
Open your picture file
Access the clone stamp tool
Hold down the ALT key on the keyboard and left click on the area from which you wish to clone, then release the ALT key, and click to place the pixels at the destination
TIPS:
It is a good idea to open a blank layer at the top in the layers palette, and do the cloning on this layer. Be sure that "sample all layers" at the top is checked. You can change the layer opacity if necessary
Use the bracket keys next to the letter p on the keyboard to increase & decrease the size of the cursor
Let us know how you make out with the error message now.

Could not use color replacement tool because it only works in full color mode: Elements 11

I have a PSD file open and I added a new layer via the copy command. I have added a Layer Mask to the new layer and I'm trying to use the Brush Tool with black forground to cover part of the new layer. I'm following an online tutorial step by step, but when I try to use the Brush Tool I get "could not use color replacement tool because it only works in full color mode". The Image>Mode is set to RGB. I'm stuck!

First, show the tools optiond in the bottom of the screen (shortcut F4)
Now look at which of the three options you can select, brush, impressionist brush or replacement tool. I suspect you have to select the brush.
Edit:
The reason of the message is that when you are painting on a mask you are in greyscale mode for the mask. For instance, if you paste a coloured layer into a mask, it will be converted to greyscale.

HT5706 I have not used my apple tv in a few years, and just got it out of the bag. I connected it up, and it cannot set date, time. it also does not interact with the remote. Could it be as simple as a new batter is needed for remote?

I have not used my Apple TV in a few years, and just got it out of the bag to use on a new TV. I connected it up to power and with an HDMI cable toTV. It attempts to set date and time and cannot. I cannot get the remote to interact with the box also. Could it be something as simple as needing a new battery?

Hi kybriar,
Thanks for using Apple Support Communities. This article has steps you can take to troubleshoot the remote itself:
Troubleshooting the Apple Remote
http://support.apple.com/kb/ht1722
For the issue of setting the date and time, these articles may help:
Apple TV: Basic troubleshooting
http://support.apple.com/kb/ht1551
Reset Apple TV by unplugging it from the power outlet, waiting about five seconds, then plugging it in again.
Power off your TV, wait five seconds, then power it back on.
Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connectionshttp://support.apple.com/kb/TS4546
Ensure that Apple TV is within range of your Wi-Fi router or base station.
Confirm that your Wi-Fi router and cable/DSL modem are connected to power and turned on.
Make sure other devices (computers, iPhone, iPad, for example) are able to connect to the Wi-Fi network and access the Internet.
Check your Wi-Fi network settings on Apple TV:
Select Settings > General > Network > Wi-Fi and press the center button on the remote to display nearby networks.
Choose your Wi-Fi network from the list.
If your Wi-Fi network uses a password, make sure you are entering it correctly.
Restart your Apple TV by selecting Settings > General > Restart.
Try restarting your Wi-Fi router or modem by turning it off and then on again.
If possible, connect an Ethernet cable and verify your Internet connection. If you can connect to the Internet using an Ethernet connection, verify that your Apple TV is using the latest software by selecting Settings > General > Software Update. If your Apple TV can be updated, install the update and then try the steps again.
Cheers,
- Ari

I can't log in the App store because an from Zambia which is not listed in Apple outlets. How do i go around this as apple products are using globally and not only in the listed countries. My product is a Mac book pro.

I can't log in the App store because am from Zambia which is not listed in Apple outlets. How do i go around this as apple products are used globally and not only in the listed countries. My product is a Mac book pro. i feel this limits how i can use my product

Unfortunately you have taken an Apple product outside of the area where Apple currently does business. There isn't legally a way around this. Apple cannot license apps to you where you currently live.

Could use help me because it is say it does not work? plz help me.

help me because it is say it does not work? plz help me.

http://forums.adobe.com/thread/1195540

The Power Supply Fan is still working, but does not appear to respond to increased loads, and its speed cannot be increased using SMCFanControl. Any suggestions?

Hi all - My mac pro 1,1 has an enigmatic problem. It's quad-core, 3Ghz, running OS X 10.7.5. The problem began some months back, when running HD video conferences, HD streaming videos and some other graphics-moderate (I won't say intense) uses, such as slide shows in Just Looking. My machine has an ATY, RadeonX1900 card and 2 monitors - both Apple displays, one being 30 inch 2560x1600, the other being 24 inch 1920x1200.
When I start those types of graphics-moderate apps, after about 5 minutes, something would crash (the monitors making a noise as it did) and the displays would both go black. The power did not appear to be fully cut off from the monitors. I think that the underlying applications, however, did not crash. So, I could still hear and speak to people during video conferences, and I could hear the sound tracks of videos.
Attempts to restart the computer and get the monitors back did not immediately work to undo the problem, if done straight away. The only way to correct the problem (so as to have the monitors work) was to wait for a few minutes and then restart.
After a lot of puzzled looking at console logs (and I confess that I am not an expert), I ran into a blank.
But, because of the timing of the crashes (after ~5minutes use) and restarts (after some minutes wait), I reasoned that the problem might be temperature related.
Once on that path of thought, I found this article:
http://worldtv.com/blog/guides_tutorials/fixing_an_overheating_mac_pro_no_expens e_required.php
I installed both Temperature Monitor and SMCFanControl. And I experimented, and got interesting results:
Now to the puzzling bit: SMCFanControl shows that the speed of the Power Supply Fan doesn't vary much, even if I use SMCFanControl to ramp fan speeds right up. All of the other fans react to SMCFanControl, going up to and above 2500rpm when commanded. But the Power Supply Fan does not. Having watched it for a few days now, the Power Supply Fan, according to AFCFanControl, never varies outside of a range from about 600-640 rpm, regardless of what I do with AFCFanControl.
Also (and not surprisingly), whenever the graphics-moderate apps run, when I ramp all the fan speeds up using SMCFanControl, Temperature Monitor shows that the all of the temperatures within the machine plummet, except in the power supply locations. Power Supply Location 2 is the worst affected. Because the Power Supply Fan does not react as the other fans do, the "crashes" still occur.
I could post some screen shots of the read outs of SMCFanControl and Temperature Monitor, although I think I have covered the key points in this post.
It seems that the Power Supply Fan is still working, but does not respond to increased loads.
Instinctively, I'm worried that if that's right, it might be a hard problem to fix. Any suggestions? Help! I would really appreciate them!
Cheers
P

Thanks for your response Grant. I had already read about, and I think excluded, dust in graphics card/fan/assembly as a cause. The entire inside of the computer, including the graphics card/fan/assembly, is as clean as a whistle. It looks clean. I've cleaned the dust out every now and then (including a few days ago). Also, my undersanding (derived from the article, linked in my first post) is that I might expect to see high temperatures in the Northbridge and memory module B if the graphics card was overheating. According to Temperature Monitor, however, locations do not increase in temperature when I run the relevant apps. Finally, the graphics card/assembly does not feel too hot to touch.
It is strange that SMCFanControl lists the Power Supply Fan as being software controllable, if that fan is not. Still, your comments are consistent with my observations, as the fan simply does not respond to software control.
There are two upsides: First, I've something of a work-around. I've worked out what temperature must be achieved in Power Supply Location 2 for a crash to occur, and I can watch that location in Temperature Monitor, terminating the process before that treshold is reached. Of course, that's not ideal. Second, ramping all the other fans up does significantly delay the onset of the problem, and makes recovery time much quicker.
Is there any donwside to peridically ramping up the other fans when running the relevant apps? Given that it causes all of the other locations to cool significantly, could this lessesn the life expecancy of the mahcine? (I don't want to run the fans up all the time - that's like sitting next to a jet ready for take off!)
Also, a correction to my first post: Yesterday, with all the other fans running on full and running an HD streaming video, the Power Supply Fan did, eventually, slowly, come up to ~740rpm, which is much higher than the ~640rpm maximum I had previously seen, and this may have aided delaying the onset of the problem.
I'm not sure where this leaves me? The problem might now be able managed. Well, sort-of. But it's not eliminated.

HT5312 I can not access purchase anything using my Apple ID because I forget my security question to verify that it's me and forgot my password to my rescue email up change my security question. What do I do?

I can not access purchase anything using my Apple ID because I forget my security question to verify that it's me and forgot my password to my rescue email up change my security question. What do I do?

You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105875)

I switched on my PC and there was an update for realplayer. Since then firefox will not load. It is running according to Task Manager. I've downloaded a another copy of the programme using IE but whilst it loaded as a programme, does not open a window.

I switched on my PC and there was an update for realplayer. Since then firefox will not open as a window. It is running according to Task Manager. I've downloaded a another copy of the programme using IE but whilst it loaded as a programme, does not open a window.

Hi again,
Helps if I give the correct link ! The press shift button appears to still work, but the option to start in safe mode from the programs listing of a standard install I do not think exists anymore.
Safe mode will start from a command line, (or a shortcut) and in some circumstances you may need to enter the full path name on a command or shortcut detailed instructions are at http://kb.mozillazine.org/Safe_mode
Remember (at least at this stage) do not make changes when you get the options list, just click on the continue button.
If you think that RealPlayer is causing the problem you could uninstall that for now.
Firefox recent versions are 3.6 4.0 (and 5.0 in beta). There is some debate as to whether creating new profiles or re-installing Firefox is the simplest method of troubleshooting and solving some of these problems, personally I use multiple profiles and multiple versions of Firefox, and tend to forget the required procedures are less than straightforward. For now at least try [[safe mode]] again.
* see also Instructions for [[installing a previous version of firefox]]

I brought a macbook pro, but i can not use my apple id.because its already register onther account.i couldnt found that person.i want reset that account,can tell me how can i do this?

i brought a macbook pro, but i can not use my apple id.because its already register onther account.i couldnt found that person.i want reset that account,can tell me how can i do this?

maxsurovi wrote:
i brought a macbook pro, but i can not use my apple id.because its already register onther account.i couldnt found that person.i want reset that account,can tell me how can i do this?
Restore the Mac to Factorty settings to make it Truly Yours.
Note:
This should have been done before you took possession...
Apple What to do before selling or giving away your Mac
http://support.apple.com/kb/HT5189?viewlocale=en_US&locale=en_US
Also See Thomas Reed's How to Prepare your Mac for sale

I cann't turn the zoom of in my iphone. It does not respond for three fingers tapping. and it hard to chose the icons and options because of this problem

i cann't turn the zoom off in my iphone. It does not respond for three fingers tapping.
and it is hard to chose the icons and options because of this problem
what can i do.

Hi osh17,
Thanks for using Apple Support Communities. You can turn off Accessibility features using a computer as well. That may be easier to do if Zoom is causing difficulty in using your device:
iTunes 11 for Windows: Accessibility features for iPod, iPhone, and iPad
http://support.apple.com/kb/PH12326
iTunes 11 for Mac: Accessibility features for iPod, iPhone, and iPad
http://support.apple.com/kb/PH12126
Cheers,
- Ari

On my iCloud account I can see an alternate email ID which can be used to login to my account, this email ID does not belong to me so I need to delete it. Please advice the best possible way as it does. It show any option to delete that ID

On my iCloud account I can see an alternate email ID which can be used to login to my account, this email ID does not belong to me so I need to delete it. Please advice the best possible way as it does. It show any option to delete that ID

Do the alternate e-mail address ends with me.com or icloud.com?

I bought a Mac PowerBook in 2008. It came with InDesign CS3. I did not use it. My computer was stolen in 2014. I had backed up the hard drive. I reinstalled on my new Mac laptop. I want to use the CS3 now. It will not download or install. What do I do?

I bought a Mac PowerBook in 2008. It came with InDesign CS3. I did not use it. My computer was stolen in 2014. I had backed up the hard drive. I reinstalled on my new Mac laptop. I want to use the CS3 now. It will not download or install. What do I do?

From where are you trying to download it?

Annoying 'Could not use the history eraser because the current canvas size does not match that of the history state' message

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