Annoying elementary problems with Lumia 800

Hello all from noKIA and microSoft...
Latest OS version upgraded 7.10.8773.98 but still elementary baby problems...
1. First incoming phone call ring tone seconds are at full volume 30/30 despite Your setting... **bleep**??? Why these first seconds should be at full volume? Can somebody from noKIA and microSoft explain that?
2 Impossible to swish off phone ring tone AND vibrating thing. It vibrates in any version. **bleep**??? Why it is impossible to switch off EVERYTING sound and vibrato?
3. Where has gone so old but good thing of ring volume presets as older phones had Outside, Silence, Meeting etc? It was not so bad thing at all. Why it is thrown out?
4. On the phone with English settings there is Office in Russian... **bleep**??? How can I use all helps, descriptions etc of this soft if I do not understand that language?
5. No possibility to download smaller world language keyboard layouts. Why it is so impossible if big brother Windows has it? Ok I understand that it is a "really huge problem" to have menus in world smaller languages (just copy the translations from older models - how hard it can be???)
6. And why all updates are so difficult, so user involving? Can somebody learn user friendliness in any angle from Apple?
Seams that You do not learn on your mistakes and going deeper in them from phone to phone!
P.S. And after latest update - seamed to not working promissed flip over for silencing the incoming lall ring tone...
Nokia 1611, 2210, 3110, 5110, 6210, 6310, 6310i (up to these models totally satisfied)
Then don't remember model, then E50 (mostly happy), then N97 mini - phone with briliant keyboard, but poor touchscreen, then business phone E07, phone that can not make a photo of contract, invoice or business card. poor design of usb port and 5 months at service did it - my nowadays phone is Apple. Company gave me Asha 300, so frustrating, that I use my old E50 instead...
Solved!
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About ringtones - it was very useful profile option in "old and dead" Symbian. Please put Yourself in average life - You are in office - want to have very silent ringtones, not disturbing Your collegues, then You go out - again - not a few cilks, but holding the volume **bleep**...
Then You go into theater - want to swich off sound and vibro - again - not so easy few clicks... You have to go to phone settings find sound controls etc... and do this stuff... Very convinient... Why newer phone has worse solutions???
I'm from Latvia, so it is quite strange, that phone itself has only few menu languages in 21st century - except of course Latvian. How hard it can be to emit a phone already with regional language???
But about settings - regional settings are available in Latvia - few things are shown in Latvian, but no keyboard layout in this language - i've checked.... Seams strange. The windows for PC itself already for years is in Latvia and has Latvia keyboard layouts etc.. Why for the Phone OS it is so impossible?
And what for in Latvia Office is in Russian? For Russian office there is huge another country called - Russia... Why it is in Russian - the explanation is still not enough understandable... Russians even have another letters - totally different from Latin. Why we need in our country Russian office??? Think about that somefinnish guy in Finland buys phone and also have on phone Russian office... Efvery finn is just happy and says - this is what he is looking for - Russian office on phone that is sold in Finland for Finns... At leat phone could ack - what Office user wants - and change it while one of annoying long updates is proceeded...
About phone firmware... Do You think it is a normal thing that phone starts to work as it should only after long, annoying and at least three updates? For My country - Latvia - this firmware update is still not available... I've checked on Nokia page... there are 30 countries in Europe and Latvia is not listed...
The third question - I tried to copy phone book from old phone using contacts transfer - but I had to face a problem - BT does not work for that purposes despite that only this option is offered... Is it normal? Only possibility os offered through not supported data conection... Cool!
Isn't it a special thing to introduce in market not finished "beta" phones? So unfinished, not enough tested etc?
And you have to admit - Lumia 800 is not a cheep phone. Why people for that money do not have phone usable right from the box, but it means long updating, configuratinga and problems for big money???
Nokia 1611, 2210, 3110, 5110, 6210, 6310, 6310i (up to these models totally satisfied)
Then don't remember model, then E50 (mostly happy), then N97 mini - phone with briliant keyboard, but poor touchscreen, then business phone E07, phone that can not make a photo of contract, invoice or business card. poor design of usb port and 5 months at service did it - my nowadays phone is Apple. Company gave me Asha 300, so frustrating, that I use my old E50 instead...

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Data Roaming Problems with Lumia 610 and 710 phone...

Data Roaming problem with Lumia Wndows 7.5 phones. We have a Lumia 710 and also 610 phones on Virgin pay monthly sim cards. We cannot get data raoming to work on either phone. We have tried in a number of locations in France and Switzerland. Virgin confirm roaming and data roaming are set up on our account.
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Can anyone help please? Nokia - why doesn't this work on your phones?

I'm like what an OS this phone has. All I can say is that if you own MS stock dump it fast as the OS on this phone is so bad its not even funny.
I think what they are trying to do here is a last ditch attempt to capture the online services market but it isn't going to work, because they have made this OS to weird.
I'm a pretty seasoned user and I generally am able to get gadgets to work but dudes this puppy is something else. I have 14 days to exchange it so Im going to give it my best shot for another couple of days and see where it goes.
The phone itself is pretty decent otherwise I would have returned on the 2nd day. Its pretty fast and the screen is nice and bright and if not some major concerns I wouldn't be a complaining.
1st} There is no way to import your bookmarks into the phone without using a online service.
2nd} I haven't been able to successfully export my old contact list from my LG P500 Android.
The 710 seems to only use contacts that are stored on online services even though I have imported my contacts using the Contact transfer function on the phone.
3rd)The phone won't shut off while charging even if you shut the phone down , plug it in and it turns on no matter what you do.
The Zune software is all glitter and no meat too unfortunately.
I really wanted an alternative and the phone is such good value and a local new Provider has a 27 $ a month unlimited everything, but luckily they have a 14 day phone exchange policy.
I'm going to keep for a few more days and see if I can get it to work the way i want it to.
Moderator's notes: Profanity removed, such language is not tolerated on the forums, please read the forum guidelines.

Free nokia 360 speaker with lumia 800

Hi Nokia,
I bought a lumia 800 yesterday. i finished all setup of the phone, but then i didnt get the unique code neither on mail or sms, i then called nokia care and they said its for customers who get sms or email before purchase saying i will be eligible for this offer if i purchase and not for all. this is not right. i am deeply disappointed. please help me sort this out.
Regards,
Raghav
Solved!
Go to Solution.

@raghav2283
For this special promotion in India you might like to look at this previous post concerning this issue where OP received an invitation from Nokia with SMS code:http://discussions.nokia.com/t5/Nokia-Lumia/Free-play360-speaker-with-lumia-800/m-p/1571008/highligh...
If this promotion is run in similar fashion to that in UK, online registration could not be completed and it had to be actioned by contacting Nokia Care.
Happy to have helped forum with a Support Ratio = 42.5

Problem dialling certain digits with Lumia 800

In order to find out how much pre-paid phone credit I have with my carrier, I can dial #123#, which works with my SIM in my iPhone (unlocked) and I get a response giving my available credit. However, when I try to dial this combination of digits with the same SIM in the Lumia 800 (unlocked), I always get the message 'failed'. Can anyone suggest how I might dial #123# on the Lumia? Thanks

Hi GeoffN,
Usually service codes are in the format *[number]#
For instance by dialling *100# on my Lumia 800 I will get my calling credit with my carrier.
Hope this helps,
Kosh
Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

Trouble with Lumia 800 Marketplace in Bulgaria

i have trouble with the marketplace in Bulgaria...but this happenes to me with my account here....as i mantioned in my post i have a friend with the same device (Nokia Lumia 800) and he is not experiencing any ot those problems may be because hi is registred in UK London.he Had all the apps and he could bought any of them ...not like me( the most of the Apps in the marketplace are paid or are not working for my area....even those that i bought in past,for Example (mycarmanager) wich is a great app...Now i bought e new phone and i want my apps in my new phone but they are not exist anymore and i cant find them in the marketplace for my country even Nokia collection is missed like (Nokia Drive ,Counters, Nokia Maps ,CityLens....and etc.).All the collection of Nokia apps is missing..I don't know what is the problem ,but when i talk with my friends i understude that this seemed to be a restriction politics of Nokia including Microsft....I don't know exactly what,but that is not my problem ..I have my first Nokia in 1994 (Nokia 8110) and till this momment i didn't have any troubles with all my Nokia devices at all...I am a fen of Nokia and i Love Nokia but this time i feel myself discriminated by somebody i don't want to believe is Nokia...But i want a solution..Please tell what or how can i get throu this...Thanks..

Hi
What country is you Live ID associated with? What language is your device set to and what region is your device set to?
Make sure all these settings are the same.
If you find this post helpful, a click upon the white star at bottom would always be appreciated.
If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!

Corrupted mails with Lumia 800

Hello,
I have some strange kind of problems replying emailsm from my Lumia 800. Sometimes my recepient gets totally corrupted message. It looks somehing like this:
=?utf-8?Q?Check-in_Online_and_Print_Off_your_Boarding_Pass?=
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_0027_01CD463A.A12582D0"
This is a multi-part message in MIME format.
------=_NextPart_000_0027_01CD463A.A12582D0
Content-Type: text/plain; charset="utf-8"
Content-Transfer-Encoding: quoted-printable
=D0=BF=D1=80=D0=B8=D0=BA=D0=BE=D0=BB=D1=8C=D0=BD=D0=BE.. =D0=90 =D1=82=D1=
=8B =D0=BF=D1=80=D0=BE=D0=B1=D0=BE=D0=B2=D0=B0=D0=BB =D0=B5=D1=89=D1=91 =D1=
=80=D0=B0=D0=B7 =D0=B8=D0=BB=D0=B8 =D0=BD=D0=B0=D0=BC =D0=B2=D1=87=D0=B5=D1=
=80=D0=B0 =D0=B2=D1=81=D0=B5 =D1=82=D0=B0=D0=BA=D0=B8 =D1=83=D0=B4=D0=B0=D0=
=BB=D0=BE=D1=81=D1=8C?
My phone language is set to russian and formats to ukrainian. This is observed on another ukrainian Lumia as well. Both accounts are gmail.
What might be the reason and how to fix it?
Solved!
Go to Solution.

Hi,
changing language to english does not help.
I found more details about this. It is always a reply or forwarded message gets corrupted, never original one. 2 messages I checked both had long subject. In the corrupted one the subject gets truncated to 26 cyrilic or 52 latin symbols, depennding on the language of the mail.
So, I made a simple test. I create new mail and type all letters of Ukrainian alphabet (32) "Абвгдеєжзиіїйклмнопрстуфхцчшщюя"
and send to myself. Message body contains 1 word "Тест" (means "test" in Ukrainian). The first instance looks ok - I can see full length of subject and read message body. But as soon as I reply to it my subject is truncated to "RE: АбвгдеєжзиіїйклмнопрÑ" and mail body is like that:
=?utf-8?B?
gdGC0YPRhNGF0YbRh9GI0YnRjtGP?=
MIME-Version: 1.0
Content-Type: multipart/alternative; boundary=047d7b33d934db3b9d04c244ae50
--047d7b33d934db3b9d04c244ae50
Content-Type: text/plain; charset="utf-8"
Content-Transfer-Encoding: quoted-printable
Viktor
From: Viktor Bruzhenyak
Sent: 6/12/2012 2:22 PM
To: Viktor Bruzhenyak
Subject: =D0=90=D0=B1=D0=B2=D0=B3=D0=B4=D0=B5=D1=94=D0=B6=D0=B7=D0=B8=D1=96=
=D1=97=D0=B9=D0=BA=D0=BB=D0=BC=D0=BD=D0=BE=D0=BF=D1=80=D1=81=D1=82=D1=83=D1=
=84=D1=85=D1=86=D1=87=D1=88=D1=89=D1=8E=D1=8F
=D1=82=D0=B5=D1=81=D1=82
--047d7b33d934db3b9d04c244ae50
Content-Type: text/html; charset="utf-8"
Content-Transfer-Encoding: quoted-printable
<html><head><meta content=3D"text/html; charset=3Dutf-8" http-equiv=3D"Cont=
ent-Type"></head><body><div><div style=3D"font-family: Calibri,sans-serif; =
font-size: 11pt;"><br><br>Viktor<br></div></div><hr><span style=3D"font-fam=
ily: Tahoma,sans-serif; font-size: 10pt; font-weight: bold;">From: </span><=
span style=3D"font-family: Tahoma,sans-serif; font-size: 10pt;">Viktor Bruz=
henyak</span><br><span style=3D"font-family: Tahoma,sans-serif; font-size: =
10pt; font-weight: bold;">Sent: </span><span style=3D"font-family: Tahoma,s=
ans-serif; font-size: 10pt;">6/12/2012 2:22 PM</span><br><span style=3D"fon=
t-family: Tahoma,sans-serif; font-size: 10pt; font-weight: bold;">To: </spa=
n><span style=3D"font-family: Tahoma,sans-serif; font-size: 10pt;">Viktor B=
ruzhenyak</span><br><span style=3D"font-family: Tahoma,sans-serif; font-siz=
e: 10pt; font-weight: bold;">Subject: </span><span style=3D"font-family: Ta=
homa,sans-serif; font-size: 10pt;">=D0=90=D0=B1=D0=B2=D0=B3=D0=B4=D0=B5=D1=
=94=D0=B6=D0=B7=D0=B8=D1=96=D1=97=D0=B9=D0=BA=D0=BB=D0=BC=D0=BD=D0=BE=D0=BF=
=D1=80=D1=81=D1=82=D1=83=D1=84=D1=85=D1=86=D1=87=D1=88=D1=89=D1=8E=D1=8F</s=
pan><br><br></body></html><html><head><meta content=3D"text/html; charset=
=3Dutf-8" http-equiv=3D"Content-Type"></head><body><div><div style=3D"font-=
family:Calibri,sans-serif;font-size:11pt"><br>=D1=82=D0=B5=D1=81=D1=82<br><=
br></div></div></body></html>
--047d7b33d934db3b9d04c244ae50--
Mail looks like this already in my "sent" folder on the phone, so this is definitelly phone mail client issue and as I observed it on 2 lumias I'm sure it is systemic one.
It looks like phone client is incorrectly processing long subject fileds, so it mess up with mail body and whole mail gets corrupted.
If I cut the subject text to 20 symbols and I send it, it looks just fine...
When I try to submit this, I've got message "Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and submit the message when you are satisfied." So, now I'm not completelly sure that quoted message still looks the same as i my mail client.

Connection difficulties with Lumia 800 and CK 100

I have a Nokia Lumia 800 and an installed CK-100 car kit, the kit has been professionally installed and works as it should do ie it is switched on with the car ignition and can be paired with both my Lumia and my partners Samsung via bluetooth.
The problem I am having is the car kit keeps connecting with the phone resulting in two beeps through the speakers as it confirms it has connected both the phone and player function. This repeats every 1 minute and is very frustrating. It does this almost non stop although some times after about 10 -15 connects it suddenly disconnects.
I have found a way to stop this happening, but it is not ideal and certainly not how a hands free kit should be, as follows;
Set the Lock function to its max setting (5 minutes) and tile to the Bluetooth screen, then by constantly touching the screen every 5 mins to keep the Bluetooth settings screen open it works.
I have sent two emails to the Nokia help centre (both times it is clear that they do not understand the questions) and have phoned the help desk twice, on one of the occasions the help desk person told me to reset the phone (which clears all your setting, Apps etc) and it worked fine for 4 days then started as above.
Anybody got any ideas? to me it looks like the bluetooth setting is doing something when it is in sleep mode.
Regards
martyn

Check whether you may have use your Lumia 800 on another PC initially so it has it's primary sync relationship with that PC.
When you connect your Lumia with your PC and Zune starts select 'phone' and verify the sync relationship which is shown below the phone image. If this says 'guest' you will have to click 'Change Sync Relationship' to move it to the PC you are using.
On any other PC you can remove the phone from the list of know devices through Settings>phone>sync options and click 'forget this phone for each phone you wish to remove. If multiple phone are known to this install of Zune you will see left and right arrows besides the phone image with which you can select the phone to change settings for.
Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

Problem with lumia 720 down volume botton!!!

Hello...
I have problem with my 10 months nokia lumia 720 down volume button witch suddenly stopped working!!! I cant decrease the volume at all!!! Sometimes the button works after pushing it harder!!!
I tried a soft reset but the problem still the same!!!
I also updated my phone to the nokia black and i think the button is working more frequently, but most of the time it is not working!!! I have noticed after the update that , sometimes, after holding the button for 2-3 sec it will start working for a while!!!!
I didn't install any application in the last month!!!
please help me with these annoying problem since i can't adjust the volume witch is a very basic and important function!!!!

Send it to repair

Time Machine backup problems with firewire 800 since Mavericks

Since I installed Mavericks about a week ago, I have had problems with TM not working with my LaCie external drive. At best, it would not back up when the mac was awakened from sleep mode and in use. When I would open time machine preferences, I would see the "preparing for back up" prompt that would last forever. Not only was it doing that, I have found that it would freeze my mac. I figured this out when I was not able to get my mac to respond from the login screen. It was basically frozen and couldn't log on. I noticed the back up drive light flickering but nothing would happen even with waiting a long time. I finally figured out that shutting off the TM EHD would unfreeze the mac and it would start functioning normal again. This was happening with my external HD daisy chained to another external drive that contains my iPhoto, iMovie and Itunes files. That drive was also connected to the mac using firewire 800. I tried many different configurations, switched the order the drives were daisy chained, tried different cables and even directly connected the TM drive with firewire 800 to the mac, but the problems still persisted. The strange thing is that when I connect the TM drive through USB, it works flawlesly and no hanging up of the computer. Thats what Ive been forced to do. I have my other EHD connected directly through firewire 800 and it works fine. I only have one firewire 800 port, and since it works fine with my other LaCie drive, it makes me think its not the port or macs hardware? I can only guess this is a Time Machine issue or something wrong with my TM drive? I have been in contact with LaCie and given them all these details but I have not heard back yet on what they feel the problem is. I thought I would post this to see if anyone else had some experience with this problem.

Forgot to mention I did that. Completely erased and reformatted HD and then reconnected to TM. Didn't help. I did have the mac hang up while installing Mavericks and had to eventually shut off the external drive. It did that to me the firs time I tried to install Mavericks and I lost all my data because it did a clean install after that. I had another back up on CCC so I just restored from there. This time the update to Mavericks transferred my data. I have had TM hang up my mac in the past on occasion, but I was always able to shut down the drive and then the mac would return to normal. Perhaps I should try to erase and reformat again?

Problem in lumia 800

I bought Lumia 800 a 6 months back , it always gave me a hanging problem while the call ends , nokia people fixed it somehow . here is the new problem , while i was listening to the music on lumia i heard boom noise and then the set hanged . none of the button or touch s working , it just got hang in music player since yesterday . please help !

Hi
Sorry to hear about that. Firstly have you tried resetting your device by holding the volume down, power button and camera button together for 10 seconds to force the device to restart. Give this a try and see if it helps. If not then try plugging your device into your P.C and start up the Zune application and see if you are able to restore your previous firmware on the device. If none of this helps then you may need to visit a care point which you can find the nearest location on the below link:
http://www.nokia.com/global/support/locations/
If you find this post helpful, a click upon the white star at bottom would always be appreciated.
If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!

Connect Facebook chat with Lumia 800 without addin...

Is it possible to have facebook chat on my Lumia 800 without having to add it on my Windows live messenger?
Is annoying every time i get a chat on Fb, an msn window to pop up.

Hi Guys,
Thanks for posting .
Please try the trick provided in this link: answers.microsoft.com/en-us/winphone/forum/wp7-wppeople/no-one-is-online-error/ .
Hope this information helps.
Cheers
poochini21

Anybody experienced headphones problem with Lumia ...

Sometimes when I connect the headphones jack, the audio still came from loudspeaker, not the headphones. To resolved this I have to plug in and out the jack several times. this happen to me 2 times ; first with the standard headphones supplied with lumia 2nd time with my monster headphone. I wondered if anyone expereince this problem. I haven't visit the nokia care yet because the problem is rarely occured.

it happened to me 2 times...every time I went to the official support center they just reset it and it works again...but on my home nor sw nor hw reset (soft and hard) will fix this issue...I'm starting to be so worried, because it happened me again few mins ago and they need 15-20 days to fix this I cannot stay without phone so much....any further info?

Freezing issue with Lumia 800

Hi,
I bought a new Lumia at the Ambience Mall in Gurgoan 2 days ago and since the time I began using it, it suddenly and randomly freezes with no display and totally unresponsive. There seems to be tactile vibration on pressing the Windows or search buttons, but the phone is also unreachable. The only option is to reboot the phone and this is really irritating as I dont know when it freezes up. I have to keep switching on and checking.
I am told there is a replacement for these phones if any issues happen, even the Nokia care repair shop was unable to help. Now since I am located in Bangalore, is there any other retailer I can have this phone exchanged?

I had the same issue with the screen freezing. I've been reading other threads on this and some say it could be cold weather. I remember I had a Nokia 5800 and the screen would scramble when it was cold out. The only way to fix the screen to use a magnet on a certain part of the screen or heat the phone up with a blow dryer and use the unlock switch. I don't know if it's the same deal with the lumia 800. I remember rubbing the screen with my thumbs on the screen in opposite directions and pressing the unlock button to try to unlock the screen. That worked a few times.
Nokia phones (Owned 1999-Now):
5110, 3390, 3520, 6230, 6682, N72, 5800 XM , Lumia 800, Lumia 900 (Currently owned)

More annoying fan problems with GE60

Hello,
I have big problems with my fan. My GE60 is 9 months old and now it's making terrible fan-noise every 7-10 seconds. It's starting until 100 percent and after that it's going down to zero. I guess it's the same as in the following threads.
https://forum-en.msi.com/index.php?topic=170528.0
or
https://forum-en.msi.com/index.php?topic=162459.0
I have Windows 7 64bit and it's the GE60i547W7H 15,6''.
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Quote
but what I have to do before this steps?:
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Very annoying music problem with slideshow

I have been trying the whole afternoon to solve a perplexing problem when trying to set up a slideshow:
Initial problem:
When selecting one or more songs, using various methods such as directly selecting the song, using a playlist from iTunes or a "custom playlist" in iPhoto slideshow music settings, iPhoto for no apparent reason when previewing, simply restarts a song before it or the slideshow have finished. This is despite choosing the "Fit to music" option in settings.
SO
Second much more irritating problem:
I thought I'd see what would happen if I exported it. I selected two songs, and combined those songs using all the methods listed above as well as actually creating a new iLife preview song file in garageband and even exporting the two songs into a combined .mp3 file again with garage file. I must stress that when played in Garageband, in iTunes and even with iPhoto's music preview, the two songs play perfectly one after the other with no problems. However, no matter what method or indeed file combination I use, when exporting, iPhoto causes the first song to restart a few seconds after the second one has begun resulting in them playing at the same time which as you can imagine is pretty frikking annoying and basically makes it impossible to present such a slideshow. At first I thought it was "selecting" the first song to replay but it does this even with a single .mp3 which must appear to it to be only one song, so it appears that it simply restarts the track from the beginning at a random place in the slideshow, while continuing to play the track already playing.
Anyone else experience this - I have yet to try the delete, write to CD and re-import option but this seems like a ridiculous and unacceptable thing to have to do to get something so simple to work.
Any suggestions would be welcome.
Thanks

Try deleting the iPhoto caches in the your User/Library/Caches/com.apple.iPhoto folder and the iPhoto preference file, com.apple.iPhoto.plist, that resides in your User/Library/Preferences folder. Reboot and try exporting again.
I'm able to export a slideshow with 3 songs without any issues except that there are long gaps between songs. Lots of dead air due to the fade out and in of the tracks.
Question: Do you have the Quicktime Player 7 installed? It's an option with Snow Leopard installation. Also when the slideshow is being exported which icon do you see in the Dock, the older Quicktime Player 7 icon or the newer QT Player 10 icon.
For several reasons I've removed the QT 10 Player and use the 7 exclusively. It have more features and, IMO, does a better job at most everything. What I'm getting at is that if the QT 10 player is exporting the slideshow that may be the problem.
If you have QT 7 then zip the QT 10 player and delete the unzipped application. Then try an export to see if you have better luck. A long shot but might work.
Some more info about QT Player 7 and it's use alone can be found in this topic: UPDATE!.

Annoying elementary problems with Lumia 800

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