Annoying Problem Trying to Upgrade to new iTunes

When I try to install the new version of iTunes, I will reach the step where quicktime and itunes is installing with the status bar...and I get an error message saying there is a problem with my windows installer package, that I am missing a program required and need to contact my vendor or service provider....anyone know wuts up?

I know exactly which problem he is having. I need to fix the same one...First it brings you to a message that says,
"The feature you are trying to use is on a network resource that is not available.Click OK to try again, or enter an alternate path to a folder containing the installation package 'iTunes.msi' in the box below."
when you click OK it brings up this message,
"The path 'C:\Program Files\Apple Software Update\Packages/iTunes.msi' cannot be found. Verify that you have access to this location and try again, or try to find the installation package 'iTunes.msi' from a folder in which you can install the product iTunes."

Similar Messages

Tried to upgrade to new itunes and now can't load itunes or quicktime

HELP! i tried to upgrade my itunes. This upgrade was totally successful. I then had another problem on my computer so i tried to restore my computer to an earlier timepoint. Since I have done this, I can't load itunes or quicktime. I have tried to uninstall the programs and reinstall them but it still doesn't work. I get an error message on quicktime:
failed to initialize- error-2095
The itunes error message reads :
iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
Help- I am going insane with this!!!

I followed a link and somehow ended up at this post from Mike Hogan3 and combined it with something else I came across. This is what worked for me!
1)Follow his suggestions for removing quicktime and itunes (at the end of this message).
2)Then reinstall iTunes from:
http://www.apple.com/itunes/download/
3) Then install QuickTime Standalone Installer from this page (located in the middle right of the page- don't install the one with iTunes!) http://www.apple.com/quicktime/download/win.html
Hope this works! It did for me!
Posts: 15
Registered: Sep 26, 2005
RE: QuickTime Installation FAILED!! "Error Code: -1"
Posted: Nov 6, 2005 8:51 AM in response to: Adrian Koo Reply Email
This might not be exactly the same problem but lots of people (myself included) had problems after installing iTunes 6.0. I did the following and it finally installed correctly.
I went to
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
and downloaded the Cleanup utility near the bottom of that page. When it installs on your machine it will scan your computer for every installer every ran on you're machine. Only select iTunes and Qtime and delete those 2 installers. Then I went to add/remove programs and removed iTunes and Qtime. Prior to this Qtime would not unistall but now it did. Funny thing was there was no prompting by windows once I hit "remove/repair" in the "add/remove programs" function.
Then rerun the iTunes 6.0.1 update. That had been failing to install Qtime prior to this but now it installed and I see all my music again and iTunes works. Let me know if this does the trick, I hope so.

Having problems trying to upgrade to new OS (2.2.1 to 3 or higher)

Hello,
i have not used my ipod for a while, and today i wanted to update it to newer os, i know clicking on "check for update" it is supposed to resolve the issue, but when i do that it just says "2.2.1 is the newest version available". I did wipe out my ipod numerous times trying to upgrade. I did restore backups etc...
It is an ipod touch second gen with wifi etc... How do i do that manually?? please help.

Then are you certain that you have a 2nd generation Touch? (the one with the volume button on the side) If you actually have a 1st gen Touch then iTunes will tell you that 2.2.1 is the latest version, but there is a legitimate way to get 3.1.3 from Apple, see this thread:
http://discussions.apple.com/thread.jspa?threadID=2546979&tstart=0

Tried to upgrade to new itunes (version 8.0?) but says error 2318

downloaded new version of itunes last night. but today it wouldnt open.. it said the feature i was looking for was in another network..etc so i did windows clean up thing, deleted itunes and quicktime and then installed quicktime separately and then tried to do itunes but it said 'this installer has encountered and unexpected error installing this package.this may indicate a problem with this package. the error code is 2318.'
now i cant open itunes/acces any of my music..
any tips??

According to the list of Windows Installer error messages, this is a file does not exist error:
http://msdn.microsoft.com/en-us/library/aa372835.aspx
When you uninstalled iTunes and used the installer cleanup utility, did you uninstall all the programs listed in the removal method and clean up any that did not uninstall cleanly?
Removal of iTunes and related programs:
http://support.apple.com/kb/HT1925
Usually that Network message responds to that.
If no file was mentioned in the 2318 message, it might be worth looking in the event viewer to see if there is any clue to the problem file.
You can access it via Administrative tools on the Control Panel.
It might also be worth running a disk check although It may not be relevant to this particular error number.
Go to my computer, right click on the c: drive and select Properties>>Tools>>error checking.
If it detects errors try installing again.

Trying to install the new itunes update and it keeps saying error could not install itunes. Currently I am running windows 7. Any advise to fix this problem.

Trying to install the new itunes update and it keeps saying error could not install itunes. Currently I am running windows 7. Any advise to fix this problem. This is doing this when installing itunes/quicktime, safari 5, mobileme control panel, and the software update itself. The itunes version is 10.3.1

That suggests that the installer is getting damaged during the download.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

I am trying to create a new itunes account and on the terms and conditions page the Agree button is permanently grey even when i have ticked the check box any ideas

On my Macbook Pro running Lion - trying to create a new ITunes account and the Agree button on the Terms and condition page will not come active even after checking the box any ideas

There isn't a way - at least not that I have found. I'm having an issue with this as well - seems like a shoddy sort of business practice. I refuse to enter my credit card number to download a FREE app. I'm encouraging the user community that has a problem with this to please post your opinion as well. I know this is a use community, but I have to think that Apple will take notice when an issue gets a lot of attention. Apple needs to hear your voice.

Im trying to download the new itunes so i can use my iphone 5 , however , the new itunes requires Mac OS X 10.6.8 or later and i cant seem to install that onto my imac even after searching for the new update (my imac is currently on 10.5.8.

.Im trying to download the new itunes so i can use my iphone 5 , however , the new itunes requires Mac OS X 10.6.8 or later and i cant seem to install that onto my imac even after searching for the new update (my imac is currently on 10.5.8.

You have already seen that you cannot load the new iTunes into your 10.5.8, so as Neil says, you need Snow Leopard (current cost £14). And you'll probably need to update the disc you buy via the combo update, though that is free.
As far as the new iTunes is concerned, there's been a certain amount of grumbling so you may want to study the forums before you update. The main problem has been with album artwork which does not transfer easily.

Frustrated beyond belief. Trying to download the new Itunes 11 version so I can sync my phone. It goes thru the whole process, says I was successful and then I get a message - "Apple Mobile Device Failed to start----retry, and retry, same message.

On my desk computer, I tried to download the new Itunes 11 version. I had Itunes 10. It goes thru the whole process and then says "Apple Mobilve Devide failed to start, Verify you have sufficient privileges to start service. I hit retry and then I get Installation successful followed by error 126. I can not enter Itunes at all now. If I click on the former icon it says MSVCR80.dll for error. I can't even figure out how to ask for support on this website. I have several devices linked to Itunes and need to sync.

Solving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80.

I am trying to download the new Itunes but get a message saying I need 10.6 version and I only have 10.5. How do I download 10.6?

I am trying to download the new Itunes but get a message saying I need 10.6 version and I only have 10.5. How do I download 10.6?

10.5 to 10.6 is not an update, it's an upgrade. http://support.apple.com/kb/HT1444
Buy 10.6: http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard

I tried to install the new iTunes & I get an error message

I tried to install the new iTunes & i got an error message & i have already deleted all apple related things & reinstalled them. Now a message that says something about verify my apple mobile device keeps coming up & i have no idea how to fix this problem.

... not likely to be a LSP thing, then.
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

I have been trying to recover or reset my password, but the reset email never comes, so I can't change my password. I tried to open a new itunes account to assign my iphone 4 to, but it always defaults to the old itunes account?

I have been trying to recover or reset my password, but the reset email never comes, so I can't change my password. I tried to open a new itunes account to assign my iphone 4 to, but it always defaults to the old itunes account?

Me too! I tried to reset many times the password of my daughter’s id but she never received an email with instructions. :-(

I have a 3G iphone. I just tried to download the new itunes and lost all my itunes I had. I tried to transfer them from my computer but can't. How can I and what do I do to get the ones I bought before and now have lost.

I have a 3G iphone. I just tried to download the new itunes and lost all my itunes I had. I tried to transfer them from my computer but can't. How can I and what do I do to get the ones I bought before and now have lost.

It has always been very basic to always maintain a backup copy of your computer.
Use your backup copy to put everything back.
If for some reason you have failed to maintain a backup ( not good), then you can transfer itunes purchases from an ipod/iphone/ipad: File>Transfer Purchases

I'am getting an update error when am trying to upgrade to newer version (4.3.2)..the error message content shows that i tunes could not back up the i pod,because the back up was corrupt or not compatible with ipod..can anyone help me out to fix this issue

I'am getting an update error when am trying to upgrade to newer version (4.3.2)..the error message content shows that i tunes could not back up the i pod,because the back up was corrupt or not compatible with ipod..can anyone help me out to fix this issue

Hi,
Try here: http://support.apple.com/kb/HT1808.
Hope this helps!
---likeabird---

I am trying to install the new itunes and I keep getting error messages regarding my Apple Mobile Device....help!

I am trying to install the new iTunes and I keep geting the error message "Apple Mobile Device" failed to start. Verify you have sufficient privileges to start system services". HELP

Hey schouten53,
Thanks for the question. I understand you are experiencing issues with the latest iTunes update. Let’s troubleshoot the iTunes installation by completely removing and reinstalling iTunes and all related components (it is important to remove all components in the order listed).
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Additional Information:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M.

Trying to Install the New Itunes

I'm trying to Install the new Itunes cause the old one won't work with my ipod, but eveytime, it finishes, then gives me an error message that says it wasn't able to finish because an apps file or something was not located. Help! I am so frustrated!

No one can help you if you cannot or will not provide specifics of the issue.
TechnicallyLost wrote:
then gives me an error message that says it wasn't able to finish because an apps file or something was not located.
You might as well not even ask for help if that is all the detail you can or will provide... that statement is completely useless.
Would you take your car to a mechanic and simply say "it just doesn't work"?

Annoying Problem Trying to Upgrade to new iTunes

Similar Messages

Maybe you are looking for