Anonymous Payment - Error.

Hi, I'm trying to register my sim since Tuesday. I follow all the steps and get the Anonymous Payment - Error. I went to a shop to top-up, but the supplied card wouldn't work at all. I did manage to top-up using my banks facility using the t-mobile function, but I still am unable to register the sim. Does anyone know of a solution to this? Thanks.

Hi ,
Thanks for joining the EE Community.
If you are still having issues registering online please get in touch with customer service so we can help.
Click here for contact details.
Thanks
James

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Thank you for your question.
I am trying to involve someone more familiar with this topic for a further look at this issue. Sometime delay might be expected from the job transferring. Your patience is greatly appreciated.
Thank you for your understanding and support.
Regards,
Vicky Liu
If you have any feedback on our support, please click
here.
Vicky Liu
TechNet Community Support

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Pls. award points if this is useful.

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