Another 5th Generation Ipod not charging/sync problem.

I have two 5th generation (aka video) iPods.
One works fine but the other does not charge either by using a mains charger or through USB through the PC..
Also it is not being seen by the iTunes or Windows Explorer.
The fact that one iPod is ok should prove that my chargers cables and PC are ok but to be absolutely sure I've tried new chargers, cables and another PC and the result is the same, one iPod ok, the other one appears faulty.
Strangely the only way I can get the suspect iPod to charge is via a firewire connector connected to a Mac
Other than that the iPod plays music ok and all the other functions work ok.
So far I tried........
Confirmed the iPod is configured for Windows
Checked the dock connector pins and they seem ok.
Tried a reset. http://support.apple.com/kb/TS1382
Put the ipod into Disk Mode http://support.apple.com/kb/ht1363
When the iPod is in Disk Mode it displays a tick and ''OK to disconect '
I then plug it into the computer but nothing happens.
I've also tried a diagnostic test
http://www.wikihow.com/Access-and-Run-Diagnostic-Tests-on-an-iPod-Video
All tests seem ok apart from the USB connection test which says No Cable Connected.
Apart from a hardware problem any ideas?

Same Ipod .
Same problem.
Same steps taken.
Anyone?

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5th generation ipod not detected by my windows xp. works fine on other pc. performed necessary steps to remove and reinstall itunes but having same issue. is there a driver i can download to pc then direct to that specific location when installing?

5th generation ipod not detected by my windows xp. works fine on other pc. performed necessary steps to remove and reinstall itunes but having same issue. is there a driver i can download to pc then direct to that specific location when installing?

I have a similar issue - my iPod nano connects and is visible in Device Manager yet invisible in My Computer and iTunes. I've tried everything I can possibly think of to try and solve this myself, all in vain.
Mine is a nano 4G. I've been using it for quite some time without the slightest problem. I have been using WINAMP instead of iTunes to manage my darling nano.
Then, one fine day I bought a new computer and the nano would not show up in My Computer, though the nano display shows "Do not disconnect". On my old computer it worked (and still works) absolutely fine with win XP as well as with win7 (the later I currently use on my new/problematic computer, which I bought last summer and that's how long I've had this problem).
Of course, after several first attempts I gave up and installed iTunes. I've tried using the Apple support article "iPod not recognized in 'My Computer' and in iTunes for Windows":
- reset
- fully charged,
- cable works fine on two other computers
- in normal or disk mode makes no difference
- tried to find anything useful in the diagnostics mode
- reinstalled iTunes several different times since then to the latest version
- I've unplugged every other USB device except for my mouse and keyboard and tried several different USB ports on my motherboard (USB 3.0 and conventional), as well as trying different USB- related options in my BIOS.
- I've never used any Mac with this ipod
- I've tried fiddling with the win7 Services by stopping and restarting them and of course
- uninstalling the iPod drivers in Device Manager. After such an uninstall the ipod would automatically be recognised and "ready for use", i.e. being invisible in My Computer.
- Attempted to find any possible third-party conflict with msconfig or the possibility that my ipod is being confused for a network drive (for which I've disconnected my HDD, leaving only my SSD with the OS).
Sometimes, iTunes would note that iPod service (or something, can't remember exactly) failed to install properly and asked to try and repair it. I would click YES! and voila - no change! The ipod would rarely show up in iTunes on my problematic computer like this:
iTunes would warn me that the nano would need restoring so I would try and do it on my haunted machine upon which iTunes would freeze like you seen in the picture.
Despite this, I've updated and restored the nano on my father's computer to the latest version without any problems. This though, did not solve my problem in any way.
I can load music to my nano through my old computer (which for me is a real pain and hassle) and the gadget works normally in terms of its disconnected functionality.
I've taken my nano to the local service for repair and they said it was fine. Mercifully, they didn't charge for the diagnostics service (gee, thanks for not ripping me off!).
Here are two screengrabs from my Device Manager
and Devices and Printers screens on my comp:
That is my sad story as far as I can remember. It's most likely something with the drivers or something along those lines though I'm out of ideas at this point.
If you think you have any idea PLEASR HELP, I'M DESPERATE!

HT1338 my 5th generation ipod won't sync anymore to my PowerMac G4. It worked fine, but when I installed a new hard drive it won't work anymore.

my 5th generation ipod won't sync anymore to my PowerMac G4. It worked fine, but when I installed a new hard drive it won't work anymore. I've re-installed iTunes, the latest version for Tiger, I've reset and restored my iPod. The ipod shows up fine in the source banner and I can transfer files to it, however when I unplug the iPod the files are not there.

Maybe try to repair the iPod's HD using Disk Utility located in the Applications -> Utilities folder. If that doesn't help, try a low level reformat of the drive using the same application. Make sure you choose Mac OS X Extended (Journaled) as the file system format.
B-rock

5th Generation iPod won't sync video, says "format not supported"

My 5th gen iPod has stopped syncing video that formerly was happily synced, including a TV show I bought in iTunes. Only one video, a movie I converted in Handbrake, still syncs.
Anybody got any ideas?

Maybe try to repair the iPod's HD using Disk Utility located in the Applications -> Utilities folder. If that doesn't help, try a low level reformat of the drive using the same application. Make sure you choose Mac OS X Extended (Journaled) as the file system format.
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5th generation IPOD not recognized by computer

Hey Internet users, my dad's been having some troubles and I was hoping to try and help him by reposting something he did elsewhere...
"Hello Everyone and thank you for reading my post.
I have a weird problem, my 30 gig 5th generation Ipod is not recognized by my computer or itunes. This is the last thing it happen, I was working on a client house for days, so my ipod's battery was completely dead, I was kind of desperate, so I thought that I could plug it to my client's mac just to recharge, but nothing happened. So days later I got back home and my windows PC will not recognized or charge the ipod at all. I got it charge and works perfect with my Ihome radio. I tried rebooting the Ipod, I tried resetting it to be in disk mode with not a problem, I tried changing the USB port, I did connected my friends Ipod and connected right away, so the wire connector is OK, I tried a different wire connector just in case, I tried connecting the ipod to a different PC.... I kind of running of ideas here. The ipod works great but I would live to download some new tunes to it... Any ideas. I cannot restore or upgrade firmware because ipod is not recognized by the computer....
The thing I am trying right now is installing the latest Itunes and see what happens. I have windows Pro SP3 recently updated. Your help would be greatly appreciated."
So...if anyone has any ideas, please post!!

I am having the same problem. Sorry I'm not going to be of any help. But I hope someone gives you some recommendations cause I really want to get mine fixed. My iPod did the exact same thing. It was dead and I tried to use my car charger for the first tim and it did nothing. Then I plugged it in to a friends computer and nothing. I can only charge it on a speaker dock. And no computer recognizes that it's connection when I use the USB cable.

Help - My 5th Generation Ipod not recognised by ITunes but 1st Gen Ipod is!

Can anyone help? This is driving me mad!
I recently purchased a 5th Generation 80gb Ipod. Before installing to my PC I downloaded the latest 7.2 version of ITunes together with quicktime. However whenever I plug my new Ipod in, nothing happens other than the 'Found New Hardware Wizard' appearing in XP asking for the driver to be installed and the Ipod Charging/displaying that it is fully charged.
I have spent hours going through the apple site and following their suggestions on this and have done the following:
Re-started the iPod service
Uninstalled and re-installed ITunes 7.2 (at least 5 times now!)
Deleted all my temporary folders and temp internet folders and cleared cookies, files, etc
Ran Windows Install Cleanup Utility to clean up any leftover installer files
Tried the Ipod in all of my USB 1 & 2 ports (My MESH PC is less than a year old)
I then contacted Apple Support who suggested I try my Ipod on another computer and if it didn't work to return it to them. So I duly installed iTunes (7.2) on my laptop at work and hey presto my Ipod was recognised and I was able to download a few tunes.
I glean from this that there can't be a fault with the Ipod itself??
Back at home I re- tried all of the things above and then after still no joy I connected my old 1st generation ipod to my pc and after some time ( at least 5 minutes) iTunes recognised the old ipod and syncronised. Using the same USB Port and the same cable I plugged in the new Ipod but still nothing happened other than being asked to install the driver once again!
Now all would be fine if I kept my music collection on my work laptop but unfortunately this is not possible and I could even get into serious trouble for having iTunes on there.
If anyone has any suggestions I would be really grateful as £200+ is a lot of money to pay for something that does not work!

The "driver" never was available from Apple. The driver files that Windows uses to communicate with an iPod are standard Windows OS drivers for a USB Mass Storage Device. If Windows cannot/does not recognize your iPod at all, not even at the driver level, it's likely an OS issue, unless the iPod fails to work on another computer as well. At that point you'd been dealing with a bad cable or bad iPod. Since another iPod works with the same cable, then it should be fine.
Try everything in this article that you haven't already tried:
http://docs.info.apple.com/article.html?artnum=61711

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I have got a 5th generation nano. It is not charging, but is is showing up in the itunes, it syncs, and it plays when it is connected to the computer. Once I disconnect the ipod from the computer ir only shows a black display. I have tried the 5R's.
Please help.

Does the iPod's battery icon indicate that it is charging when you have it plugged into your Mac or a wall adapter? This could just be an indication that your iPod's battery is shot and can no longer hold any sort of charge.
B-rock

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Have you had a chance to look at this troubleshooting page? If not, have a look at the bottom section that covers what to try if the message keeps reappearing: iTunes has detected an iPod in recovery mode - Use iTunes to restore
Towards the end it says "If after restoring your iPod, the message described above reappears, the iPod drive letter may need to be reassigned. See the "Change the Drive Letter" section of this document for steps to assign a different drive letter" which contains a link to this article: Windows confuses iPod with network drive and iTunes may exhibit strange behavior in relation to the iPod.

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I recently purchased an Ipod Touch and it works fine. Now my 5th gen video Ipod is not being recognized by my macbook. I've tried it all restart, disk mode, checked the cable, switchd the port but nothing seems to help. It just does not appear on my macbook it will charge on a home or car charger but not through my mac book as if it doesn't exist!!
Please help Thank you

What have you tried so far in terms of troubleshooting? Did he give you the cable that was originally included witht the Shuffle? I ask because if you are using a 3G/4G cable it will not work with the 2G Shuffle.
Have you worked through all the sugguestions here as necessary?
iPod not recognized in iTunes and Mac desktop
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OK I saw the other posts for solutions to how to turn the 5th Gen iPod off when it is frozen. I have tried those (standard resetting, plugging it back in and resetting, hitting the forward button and resetting, etc) nothing seems to work - I don't know but hope it is using enough power to deplete the battery. It has been working fine since I got it in December until I downloaded a few new videos and songs from iTunes last night. Anyone else have any suggestions on how to get it to reset?
Thanks!

I am having the exact same problem. Here is a list of things I have tried
1. Resetting by holding down middle button + menu.
2. Connecting Ipod to computer and then disconnecting than turning off
3. Letting battery run dead, recharge Ipod, than disconnect and try and turn off
None of them work!
What do I do in this situation?
Also I am getting a screen that says "FireWire Connections are not Supported. To Transfer songs, connect the USB cable provided" when it is sitting in the dock and stationary, and I only have a USB cable that is connected to my computer.

My ipod nano 5th generation will not charge or turn on?

I have tried holding the centre button and menu button but nothing seems to be happening. My ipod doesn't seem to respond to anything.

You need a new battery.

5th Gen Ipod not charging or being seen in my computer

I have a Dell Latitude D510. My Ipod will not show anything or be seen anywhere on the system. I replaced the battery tow days ago and hoped that might help, but it didn't. Any ideas?

Hello Seirra I,
And welcome to Apple Discussions!
The clicking noise very well could be signs of a failing hard drive, but before we make any final assumptions or decisions, let's just make sure you have tried everything you could.
Have you worked through each potential troubleshooting solution provided in these Apple support documents? You stated a couple of troubleshooting techniques in your post above, but it wouldn't hurt to try the rest of them at this point right?
http://support.apple.com/kb/TS1369
http://support.apple.com/kb/TS1538
Another option is to see if you can get another computer to recognize it. From there you can determine if the problem lies with your iPod or your PC.
If not luck with any of the above, I would definitely recommend getting the hard drive replaced. You can either opt to do it your self, have it serviced by Apple, or a third party company repair it for you. That decision is entirely yours.
Hope this helps.
B-rock

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sorry for bad english

Hey there,
The article linked below provides troubleshooting tips that can help you resolve the syncing issue with your iPod touch and iTunes over Wi-Fi.
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi syncing - Apple Support
Take care,
-Jason

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- See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Inspect the dock connector for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar

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My ipod 5th generation will not charge, I have 4 different chargers that I have tried 2 of which have adapters on them hanging them from 4th gen ipod chargers to 5th. I now know that it is a problem with my ipod. Has anyone experienced the same problem? And is it fixable?

Not Charge
- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use. I assume you meant cables when you said chargers
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Another 5th Generation Ipod not charging/sync problem.

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