Another Adobe Reader 10 problem - scanning

I run a Lexmark 5600 printer/scanner combo. Prior to the upgrade to Adobe Reader 10 it was a simple matter to scan a file to pdf, select Adobe as the program and hit go. The machine would scan, Abbey Fine Print would open and then my document would appear, now since the upgrade everything runs as normal but once Abbey Fine Print finishes loading I get a dialog box that reads a file is missing or moved and nothing happens.
The scanner recognizes that I have Adobe Reader but there is a disconnect. This is on a Windows 7 machine.
I might have to see if I still have any of the Adobe 9 revisions available in my files before I remove 10 and start over fresh. Any ideas?

Well, I didn't have any old versions in reserve hiding in my download folder but I was able to find a full 9.4 install. Removed 10 and reloaded 9.4 and the scanner is working fine now.
For what it is worth, when I looked at the files I had attempted to scan after the 9.4 install I could see them and they scanned fine. For unknown reasons the files would not open with v10. Being under time to get a document scanned I didn't try everything instead I jumped back in time to get the job done. Now I have to wonder if the files were good to go and v10 just wouldn't auto launch them. If I get extra time I may try updating again and attempt to scan, then check the scanner folder to see if the files open manually.

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Can Adobe Reader affect Epson Scan?

I'm trying to scan documents using Epson Scan software and a an Epson 835 all-in-one.
After the software scans and converts the document but before it is saved, I receive an error message about an inexpected error and am told to restart Epson Scan. I found that I can save a non-serachable .pdf but not a searchable one. I also can save to JPEG and .tif. ABBYY FineReader will not operate the scanner at all and reports an "incorrect parameter which ABBYY support claims is an Epson driver issue.
I spoke with Epson support who is telling me that both issues are Adobe Reader problems.
Is that even possible? If so, what could be causing it and how can I fix it?

I spoke with Epson support who is telling me that both issues are Adobe Reader problems.
Is that even possible? If so, what could be causing it and how can I fix it?
That is impossible. Adobe Reader can't scan documents. Adobe Reader can't create PDF files.

Adobe reader download problem on mac. when i try to download reader it says i need adobe air. when i try to download adobe air it says it's no longer available or supported. i deleted the old air because i got a message saying i needed to delete it.

adobe reader download problem on mac. when i try to download reader it says i need adobe air. when i try to download adobe air it says it's no longer available or supported. i deleted the old air because i got a message saying i needed to delete it. what should i do? my operating system is Mac 10.7.5

You don't need Adobe AIR to download or install Adobe Reader.
Try downloading the offline installer from http://get.adobe.com/reader/enterprise/

Adobe Reader Printing Problem

I have a PC with Windows XP SP3. When I try to print a PDF document, I get the following message: "The document could not be printed. There were no pages selected to print." Of course, I had selected the pages to print.
Recently, I had many problems with Adobe Reader 10, so I removed it and reloaded Adobe 9. Today, when this printing problem appeared, I did a restore on my computer, taking it back a few months. I still have the printing problem.
Any idea what's wrong? Any idea how to fix it?

I have Acrobat Pro 9, but the feature I am using is listed under my
printers.
If I go to Print, then in the drop-down list of printers, I have PDF -
which essentially creates a new PDF document. I don't really understand
why it worked, but it did. The Print - PDF is also available to Word,
Publisher, etc.
Hope tis works.
Darlene M. Stoops
Corps Ministries Communications Consultant
The Salvation Army Territorial Headquarters
Canada and Bermuda Territory
NOTE: New phone number 416-467-3306, or extension 3306. Visit our websites
for news, updates, and program ideas!
                                                                                From:       Lindsay_MP <[email protected]>
To:         Darlene Stoops <[email protected]>
Date:       05/17/2011 11:40 AM
Subject:    Adobe Reader Printing Problem
Do you have Acrobat Pro 9? I can't find how to Print to PDF under File.....

I had free adobe reader and i scanned a doc to send to a client and as of last night i could not send as an attachment thru my email. So I paid for the 89.99 year adobe pkg and it still wont let me email a scanned and saved doc. it says 'an unknown error

i had free adobe reader and i scanned a doc to send to a client and as of last night i could not send as an attachment thru my email. So I paid for the 89.99 year adobe pkg and it still wont let me email a scanned and saved doc. it says 'an unknown error occurred'?

What exactly means "could not"?
And what Adobe product/service did you pay for?

Adobe Reader Installation problem

Originally I got this error message:
"Error 1321. The installer has insufficient privileges to modify the file C:\Program Files (x86)\Adobe\Reader 11.0\Reader\Browser\nppdf32.dll"
A user give me this response:
hi jhohn1190, this problem won't be related to javascript which is enabled in firefox by default - this would only apply if you're not able to download the setup file at all. since the error message is referencing missing privileges, please try right-clicking and running the setup as administrator. in case this doesn't help, please contact adobe's support in order to get their product working.
I did what he said and now I get this error message:
"Error 1310. Error writing to file:\Program Files (x86)\Adobe\Reader 11.0\AcroTextExtractor.exe. Verify that you have access to that directory.” Note that
At least this time the sub directories "Adobe\Reader 11.0" exist, but below them is another - empty - directory "Reader", and nothing else. I'd appreciate more help,
and thanks ...

Please continue in your original thread.
*[[/questions/1054476]] install Adobe Reader fails; says I should check javascript but how do I do it?
You can edit the title if it doesn't fully state your issue.
''(locking this thread)''

Adobe Reader/Safari Problems

When I tried to use my Mac (Snow Leopard) to access my bank statement, I got a message that I needed to download Adobe Reader to view the statement. I already had Adobe Reader, so I tried to update it, but I got an error message (1852). I tried reinstalling and got the Installation Successful message. I checked the Internet Plugins in the Library, and the Adobe PDF Viewer Plugin was there, but I didn't see it in the Installed Plugins for Safari. I'm able to view existing PDFs with Adobe Reader, but I still can't read the bank statement on my my Mac; it works fine on our Ubuntu (Linux) computer! I also found another website that requires Adobe Reader where I was not able to view anything!
I did find this statement in an Adobe Advisory that may explain the problem:
"Adobe Reader plug-in and Acrobat plug-in are not compatible with the Safari 5.1 browser that
shipped with Mac OS X 10.7 and for 10.6. The Adobe Reader and Acrobat standalone applications
are unaffected and Safari 5.1 renders PDF documents natively. However, the Adobe Reader and
Acrobat browser plug-ins will not function as expected in LiveCycle and Acrobat workflows that
require either plug-in to render PDF documents in Safari 5.1." (http://kb2.adobe.com/cps/908/cpsid_90885.html)
I tried reinstalling from FireFox, but I didn't have any success with that either! Anyone have any ideas about how to fix this?

I checked the Internet Plugins in the Library, and the Adobe PDF Viewer Plugin was there, but I didn't see it in the Installed Plugins for Safari.
In the "Installed Plug-ins" display it would be listed as "Adobe Acrobat Plug-in, Version 10.1.2".
I assume you remembered to relaunch Safari after you installed the plugin.

Adobe Reader PDF Problem

Whenever I scan a paper, it won't open as a PDF. I used to be able to scan and save as PDF, but not anymore. It comes up as an error, so I need to open with another program. I checked for updates and ran a repair, which didn't help.

After you scanned a document as PDF in the past, did it open in Adobe Reader? What happens now? Maybe your file association for .pdf files is damaged?

Adobe reader Firefox Problem

Hallo ich habe das Problem das Firefox keine PDF´s anzeigt es kommt immer nur die fehlermeldung 8siehe Anhang)
Ich benutze Vista Home Prem. 32 Firefox 7.01 und Reader 10.1.1
Hoffe es kann mir jemand helfen...
Danke
P.S. Plugins sind korrekt eingetragen, Reader wurde schon neu installiert,auch ein neues Profil in FF hilft nicht

Thanks for the info. But i have used adobe reader plugin with chrome when i used windows 7 in another PC. And in windows7, adobe reader plugin is listed in Chrome. So i was able to save and edit forms in that system.

Adobe Reader Xl problem

I downloaded Adobe Reader Xl and another program (Mcaffe Security Plus) also downloaded itself through the same site. I tried to uninstall Mcaffe through the control panal, but did not see it going through any type of uninstall process. I googled info on Mcaffe Security Plus, which appears to be a virus. I am very upset that a reputable site like Adobe Reader allowed Mcaffe to be downloaded with Reader Xl. How do I remove Mcaffe? Can I do a system recovery?

McAfee Security Plus IS NOT A VIRUS.
A company as big and reputable as Adobe WOULD NEVER publicly launch a virus in an update. That would be corporate suicide. (See Sony DRM Rootkit 2005: http://www.schneier.com/blog/archives/2005/11/sonys_drm_rootk.html)
If McAfee Security Scan fully installed, it will be in your Control Panel's Programs and Features (Add/Remove Programs in XP).
If not, look for a McAfee folder in your Program Files. There should be an "uninstaller" in the folder.
Barring that, simply delete the McAffee folder (Shift+Delete to permanently remove it), and then click Start>Run and type "regedit" (minus the quotes).
In your registry editor, under HKEY_LOCAL_MACHINE_Software locate the MCafee folder and delete it. Under HKEY_CURRENT_USER_Software, do the same. Reboot and it will be gone

Adobe reader printing problems

Hi all,
I have created a word document, and converted it to .pdf using Cute PDF writer. When I open the document in Adobe reader 7/8 I can see the document fine and clear with all fonts and images as they should be.
The problem is when I try to print the document. When I print from Adobe 8, the font (Gill Sans MT to be specific) doesn't print correctly. Instead of getting a word with one letter after the other, all letters of that word are printing on top of each other if you get me. This can happen anywhere on the page.
However, if I open the document in Adobe reader 7 - the document prints correctly. No problems. I have tried this on a number of machines so I can safely say its not a problem with the install of the software on any of the machines. It just seems to be an incompatibility with the Adobe reader 8 software.
Can anyone tell me why this is happening or how I can get around this on Adobe reader 8?
Any help is greatly appreciated.
Thank you.
Mo

a bug most likely. I can only see a couple of options for you. Don't use Reader 8, use a different PDF creator, or try to tweak the settings in in Cute PDF to make it embed and encode the fonts so that Reader 8 can print successfully.

Unable to print drawing properly in Acrobat - however with Adobe Reader no problem !!!

Got a pdf (converted ACAD drawing) of which certain sections appear hardly readable on screen (grey, distorted ??)
Tried all print options (colour, B&W, save PDF again, check rersolutions, contacted supplier of printer etc.) I could think of but no improvements
By mistake I printed the file direct from explorer view and amazingly enough TEXT OKAY !
Printed original file to CutePDF_writer and - once again - section could be read without any problem
Thought I give the free Adobe Reader a try and once again: no problem at all
Adobe Acrobat is fully updated - beside a Java flattening scripts I have not had anything modified.
Strang situation: only with the professional tool I am using very often I am unable to print as required.
Looks to me the file to be printed has some fonts not recognized / supported / missing in my Acrobat software?
When yes how can I check & resolve ?
Actually puts me in a delicate position now - help urgently needed !
Assume I have to add fonts ? But got no warning anything missing...
And: should a professional software tool not at least match options / features of a free version ?
Added comment:
It's even getting more weird
Printing on an other printer (Minolta instead of Canon) NO PROBLEM AT ALL
Thanks for help in advance
Eddie

Got a pdf (converted ACAD drawing) of which certain sections appear hardly readable on screen (grey, distorted ??)
Tried all print options (colour, B&W, save PDF again, check rersolutions, contacted supplier of printer etc.) I could think of but no improvements
By mistake I printed the file direct from explorer view and amazingly enough TEXT OKAY !
Printed original file to CutePDF_writer and - once again - section could be read without any problem
Thought I give the free Adobe Reader a try and once again: no problem at all
Adobe Acrobat is fully updated - beside a Java flattening scripts I have not had anything modified.
Strang situation: only with the professional tool I am using very often I am unable to print as required.
Looks to me the file to be printed has some fonts not recognized / supported / missing in my Acrobat software?
When yes how can I check & resolve ?
Actually puts me in a delicate position now - help urgently needed !
Assume I have to add fonts ? But got no warning anything missing...
And: should a professional software tool not at least match options / features of a free version ?
Added comment:
It's even getting more weird
Printing on an other printer (Minolta instead of Canon) NO PROBLEM AT ALL
Thanks for help in advance
Eddie

Adobe Reader X Problem signing online PDF

This issue has started a couple of weeks ago. Users are running Windows 7 and Adobe Reader X. When accessing a PDF online users are unable
to digitally sign with certificates. When trying to sign it asks them to save the document. If they save the document then it will allow them to sign, However
they are no longer working with an online document, but rather the one they saved on their desktop. They need to be able to sign on line because the form
needs to be submitted on line.
I have already checked the preferences for internet and it is selected to open pdf in a browser. When going to the security configuration the certificates from the CAC card are available and selected as sign with.
Anyone have any ideas? Our support for this issue is on another network and they are not having this issue so they are blowing us off.

I'm having the same exact issue in windows 7 w/ adobe reader X. If I save it to the desktop
it opens fine. I've edited the registery as well as uninstalled reinstalled. and Disabled protection at startu
p with no success. What can we do Adobe to fix this. The product is completley updated and it is a brand new pc

Adobe Reader XI Problem

After I was prompted to download Adobe Reader XI, installed and tried to use it, a pop up message appears stating that Adobe Reader has encountered a problem and needs to close. I have tried several times and still failed. I cannot read by pdf files and what can I do?? Very, very frustrated.

uninstall your reader.
run the cleaner: http://labs.adobe.com/downloads/acrobatcleaner.html
restart your computer.
install the reader: http://get.adobe.com/reader/ (untick mcafee unless you're certain you want it.)

InDesign to Adobe Acrobat to Adobe Reader Link problem

Hi - I'm responsible for a long conversation about link problems in creating file links in InDesign that did not work in Acrobat. At the end of that long discussion, I thought I solved the problem, but didn't. Since then, I've been MUCH more observant.
The problem appears to take place in Adobe Reader.
My home computer on Win7 is different than my work Computer (XP), but I have the same software on both.
At work, I discovered that when I clicked on a PDF, it worked fine, that its links opened a new PDF window, but when I clicked on links on the second document, the links failed and Microsoft returned an error message telling me that I was screwed. Because I was screwed, I couldn't see what was in the path of that error.
It turns out that for some unknown reason (which you might clarify for me), my Adobe Readers are attempting to open my documents in Internet Explorer and that just won't work.
What I observed at home is that I made 5 test documents in ID, and ported them to Acrobat. As it turns out, my default for opening PDFs is Adobe Reader, which I saw on the chrome of the first document I opened. When I clicked a link, and I got the error message, I noticed my browser was up.
When I set my default for opening in Acrobat, everything worked like a charm! How about that!
Now then, what that says to me is that Adobe Reader is to be used exclusively with a browser, so if the people who are going to read your internal PDF files with Reader without those files being on a web server of some type, you are totally screwed. The only way you can use Reader is if you click on the file and bring it up directly. Don't rely on linking to other documents.
I mean, that is what it seems to me.
Now, I am creating a big project for an environment without a webserver and obviously my sense of panic is palpable. That said, I believe that all my users can read my files using Acrobat (to be tested tomorrow), which I hope means I can breathe a bit easier.
Do any of you have any thoughts on this subject? If you are really curious, I can make a packet of test files available.

Karen_Little wrote:
The files and the PDFs are all in the same directory.
The tests are on local drives. All indesign files and their related PDFs were in the same directory.
The same for Word and its related PDFs. Note that the PDFs created by Word then read by Adobe Reader worked correctly. They all opened in Adobe Reader.
If the default program for opening PDFs is Acrobat, everything works correctly, with the added benefit of everything opening in a different window, which is what I want (yet to be tested at work). If the default program is Adobe Reader, the second generation of links do NOT work because Reader opens in Internet Explorer.
When I open a Word-created PDF with Acrobat, view the link, and click to the Actions menu, the action is "Open a file"
When I open an InDesign PDF with Acrobat and do the same, the action says "Open a web link"
Big BIG BIG bug.
Are you seeing the link commands by editing them in Acrobat? If not, try, so you can see the exact command and file or URL instruction. It still may be a bug, but you'll have better evidence when you report it here:
Adobe - Feature Request/Bug Report Form
And, you might want to try correcting a link command in Acrobat, to see if can work for both Acrobat and Reader.
HTH
Regards,
Peter
Peter Gold
KnowHow ProServices

Another Adobe Reader 10 problem - scanning

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