Another apple ID comes up when I try to download updates

Another apple ID comes up when I try to download updates. What can I do?

Is this a used Mac?
The Apple ID that you see bought the app. It is the only Apple ID that can update the licensed copy on your Mac as that ID is encoded into the copy. Delete the app and buy it with your own account.

Similar Messages

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    Settings > iTunes and App Store > Apple ID = Sign Out... Then Sign In using the preferred Apple ID.
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    No matter how I try, the same old apple ID appears when I try to download updates to applications.
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    ALL purchases are permanently associated with whatever Apple ID was used to originally obtain them.  Apps can not be updated without knowledge of that ID and, more importantly, its password.
    Apple IDs can not be merged and purchases can not be transferred from one ID to another.

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    Please read this whole message and be sure you understand all of it before doing anything. Back up all data before making changes to your settings.
    Write down the server addresses.
    Click Cancel to close the Advanced sheet. Unlock the preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. Open the DNS tab again and change the server addresses to the following:
    8.8.8.8
    8.8.4.4
    That's Google DNS. Click OK, then Apply.
    In Safari, select
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    and confirm. If you’re using another browser, empty the cache. Test. Any difference?
    Notes:
    1. If you lose Internet access after making the above change to your network settings, delete the Google servers in the Network preference pane, then select the TCP/IP tab and click Renew DHCP Lease. That should restore the original DNS settings; otherwise restore them yourself.
    2. I’m not advocating Google or anything else as a DNS provider; the server addresses are offerred merely for testing purposes. There may be privacy and technical issues involved in using that service, which you should investigate personally before you decide whether to keep the settings. Other public DNS services exist.

  • Why does it show my Apple ID is disabled when I try to download puffin web browser?

    Why does it show that my Apple ID is disabled when I try to download puffin web browser. It works for everything else.

    If you still have problem, contact iTune Support
    https://ssl.apple.com/emea/support/itunes/contact.html

  • My macbook keeps coming up with error 20 when I try to download updates from the app store. How do I rectify this?

    When I try to download updates for programmes like pages and imovie my moacbook keeps coming up with error 20 and asks me to try again later. Is there a way to solve this problem?

    Try This...
    Close All Open Apps...  Sign Out of your Acount... Perform a Reset... Try again...
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    http://support.apple.com/kb/ht1430

  • Keep getting "There was an error downloading this product" when I try to download updates to Adobe Photoshop CS5?

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    If you're trying to update through the Help menu > Updates, you should know that the Adobe auto updater in CS5 and earlier versions is an unmitigated, monumental piece of cr@p. It Is totally unreliably and fails in one or another of a great variety of ways.
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    Adobe - Photoshop : For Windows
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  • I have changed both my ID and password, but when I try to download updates to apps, my old email account shows up and I can't sign in

    I have changed both my ID and password, but when I try to download updates to apps, my old email account shows up and I can't sign in

    That indicates that you have apps that need updating that were purchased with the account that comes up. When you have apps that need updating that were purchased from more than one account you have to update them one at a time until all the remaining apps were purchased by one account.
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  • Why does itunes send me an error message that says to verify my network setting when I try to download updates?

    Why does Itunes send me an error message that says to verify network settings when I try to download updates?

    Disable ALL security software (firewall, antivirus/spyware, etc) when updating.

  • Please help am trying to download new version of itunes and have remov ed all apple files. Now when I try to download I get itunes setup.exe couldn't be downloaded?

    Please help as I am trying to reload new version of Itunes. I have followed all advice I could find in removing apple files and itune files etc...Now when I try to download it asks me if i want to save itunes setup_exe and when i select that option I get a message that says could not be downloaded. Any help?

    Try:
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    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on anoterh computer to help determine if you have an iPod or computer problem.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • I keep getting the message your apple Id is disabled when I try to download something I have already changed my password

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  • Podcast comes up when I try to download from Overdrive to my nook.  anyone else having this problem?

    When I try to download an ebook to my nook from Overdrive, Podcast capture comes up and I can't read the book on my nook.  This happen to anyone else?  Have you a solution.  I have been in contact with Adobe, Overdrive, the library all to no avail.  Help!

        Safari > Preferences > Extensions
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  • When I try to download updates for CS5 I keep getting a message to close Adobe Bridge CS5

    I installed CS5 last week and am having two problems:  1.  When I try to download the current updates, I get a message telling me to close Adobe Bridge CS5 (Bridge.exe)   2.  When I tried to uninstall CS3 I get the same message.
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    SG got it right.  Terminate the Adobe process(es) and you'll be able to install.
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  • TS1424 Wrong Apple ID comes up when I try to purchase things. Everywhere else my Apple ID is correct

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    There can be any number of reasons why the battery dies faster. Apps running in the background, Apps stuck that are not releasing. The fact it gets warm has to do with use. If you are using graphics/processor intensive apps/games, then the device will warm up. If it gets too hot to touch, that is a different story.
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    When I try to open Cloud to sync my calendar, the wrong Apple ID comes up and am unable to change it.  The password does not work.

    Go to Settings > iCloud, and delete the unwanted account. Then sign in with the correct ID.

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