Another Carrier - Individual into Family Plan? In-Store?

I recently got married and I'm with another carrier. I want to get the Galaxy Nexus and convert my wife's current VZW individual plan into a VZW family plan.
Can all of this be done in store? I guess first they would need to change it to a family plan, have me purchase the Nexus, then port my number over from the other carrier. I ported previously on a pre-order and it was done over the phone.
Any help?

I am in a similar boat. I would also like to order the Galaxy Nexus, and I have a single line plan already on Verizon that I would like to urgrade into a family plan. However, I want to buy online. How do I change from single line to family online?

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From individual to family plan (one phone from Amazon wireless, the other an Iphone)

Alright, stay with me here.
My fiance and I are currently on separate family plans with our respective parents. We are about to start our own plan together, but her family's contract ends a few months after mine.
I want to get the HTC incredible 2 from Amazon wireless. I would have to start an individual plan because she's not ready to switch over.
She wants to get an Iphone, which you can't get through Amazon wireless. We'd have to go to Verizon, best buy, etc.
Can we easily go from having me on an individual plan to a family plan? And would she still get the rebate for the Iphone (making it only $200)?
Thank you.

Do you want to keep your current phone numbers? If so, you will need to do an Assumption of Liability for each line to transfer them from their current account into your name. It's a simple process, and free, you just call or visit a Verizon store with the current account owner and do the paperwork. Verizon will do a credit check, and you may have to pay a deposit.
If you do an AoL, your contract end date stays the same, and you keep your current number. You could do an AoL now, upgrade your phone when it is eligible, and then move your wife's phone over whenever you're ready (with another AoL). You don't have to wait for the contract to end. Doing an AoL and starting a Family Share plan with the transferred line is also easy, they can probably take care of it for you at the same time.
Each line on your plan will have its own contract, so if you want to upgrade at different times and/or at different places, you can do that.

Upgrade using another phone on my family plan

I have a family plan. One of my regular non data phones is eligible for an upgrade, but my Iphone 3G is not. Can I go to ATT and sign a new 2 year contact on the non data phone and upgrade my 3G to a 3GS? I don't want a data plan on the other phone, I want to keep it the same as it is.

While i dont have the other phone in my posession at this time. your response did click in my brain to check options under messages in my settings. At this time i turned anything on there off and changed my passcode in case this was not a accident..i'll see what happens and update my findings.

Just called trying to swap my Iphone 5 on another line on my family plan...

and a rep stated that they were unable to at the moment, and that the system was getting so many requests that they could not be done until after 12am tonight. She didn't seem to say anything about having to get another SIM card, said she would give me a call back tomorrow and go through with the process.
I asked her if it would be any quicker in the store, she said it might or might not be. Being as all information goes to the same place, more then likely she said it wouldn't matter.
If anyone has any input, please let me know.

I have read SO many different posts this week with different instructions on how to handle this. My iPhone is due to arrive in the next hour via FedEx and now I'm confused.
1. Do I or do I not activate it before I attempt the swap?
2. Is it a given that the Nano SIM will have to be swapped if I'm changing number?
3. Is the Nano SIM card truly necessary for the phone to work (I've even heard different answers to this question, believe it or not. Someone in another thread said it would actually work okay without it but wouldn't make international calls)?
Does anyone have a success story today on how they accomplished this? I'm definitely all ears!

Why is it that the only family plan Verizon has seems to be the Edge plan?

I have a family of 3 any to have 3phones and 6GBs of data cost me over $200. But the Verizon edge plan with 4 phones and 10GBs is $160. I think this is idiotic. All other carriers have a family plan I can customize to my families needs and they are cheaper. I even tried to switch over to the edge plan and I was not able to. I have been with Verizon for over 10 years but think it may be time to switch. Tired of feeling like I am getting ripped off.

Edge is PAYMENT plan for people who pay full price for their phones but do not have the money to pay the full amount. At&t's plans are exactly the same. If you're not buying a new phone you don't get to be on Edge. That would be like asking a car dealer if you can make car payments but are not interested in buying a car. Why would you do that? The 4 lines for $160 is not taking into account the phone payments which average around $25 per month so for 4 lines that would be an additional $100 thus making it $260.
Anyway if your current lines are off contract you can get 10 GB for 3 lines for $145. In fact starting today you can get 15 GB for 3 lines or $155 or 30 GB for $175

Trying to get iPhone with Family Plan.

I currently am on a family plan, and would like to get the new iPhone, if I add another line and get the iPhone will I be able to change the iPhone to another line on the Family Plan that already has the data and text packages already on it and then just use an old phone on that line that does not require a data package and just pay the $10 a month?

Leonard1818 wrote:
Why was I under the impression that you had to buy a data plan when you add a line with a smartphone? I too have a family share plan and if I were to add a line to the plan, I could do so for $10/month but I'd have to get a basic phone otherwise to get a smartphone it would be $10/month + Data plan for that line... That's not the case?
I am not following here. You may have been "under the impression that you had to buy a data plan when you add a line with a smartphone" because you do have to buy a data plan when you add a line with a smartphone. Furthermore, you have to keep the data plan as long as the smartphone is active on that line. If you activate a basic phone on that line at some point in the future, you can cancel the data plan as you will no longer have a smartphone on that line.
So yes, if you get a smartphone on a new line, the cost for that line will be $10/month + the cost of the data plan.
If you are only adding the new line just to get a smartphone which you can then switch to another line, you can cancel the data plan on the NEW line after the smartphone is switched to the other line because the new line will no longer have a smartphone active on it. The cost for the new line will then be $10/month.

IPhone Family Plan Question?

I was wondering if I am a new AT&T wireless customer and I have 1 iPhone but I want to buy the $80 Family Talk Plan were do I choose that on iTunes?
The only one it could maybe be is the "Activate two or more iPhones on an Individual or Family Plan" But I only have 1 iPhone and I want my other line to be a normal AT&T phone. Any Suggestions?
iMac bondie blue + PB 12' 1GHz + mac mini intel + MacBook 2.0GHz Black Mac OS X (10.4.10)

But once you do that don't you pay $10 more because your an existing AT&T customer? so the plan comes out to $90 instead of $80

Need to move 1 (out 3) family plan lines to an individual plan and keep employer discount intact

I've tried to find this answer via search but it seems everyone's scenario is a bit different, so I'm asking here in hope's a kind soul can give me a good answer in hopes I can accomplish this without having to go into a store.
We have a 3 line family plan currently that is being discounted via my employer. I'm getting a divorce, which means I need to break out my phone line separately and no longer be a part of that family plan (she'll continue to pay for her line and the 2nd line). Issues I'm curious on:
I want to keep my number. Can I?
Will the current family plan continue to get the discount? Will I also be eligible to keep my employer's discount on a new single line plan?
Will we be in violation of contract and have to pay ETFs if I move my line to this separate billable solution?
Any other unforeseen issues with trying to do this? I need to be 100% separated from this current account and assured I will have service, etc. if she suddenly wants to cancel her service, move carriers, etc.
Thanks very, very much for trying to help me in this chaotic time.

Assumption of Liability
Sounds like you are the account owner. It would be best to do the Assumption of Liability process to split off the other two lines into a new account under your soon to be ex-wife's name. Depending on her credit, she might have to pay a deposit. Once those lines are removed from your account, your line changes to an individual plan. The employee discount should hopefully remain, but the amount discounted might go down. If the discount doesn't stay, you can always reapply for the discount to be added to your line as the account owner.

Can I merge several different Verizon plans (different family members each have own plans) into one plan (i.e. can I take over all their lines), if all lines on all plans are on Edge?

I was originally told by Verizon that if I joined, I can eventually take over the lines of various family members. Now that I've joined, and my family members all upgraded their phones and are on Edge, Verizon is telling us that we can't merge into one plan (because Edge lines can't be transferred to another account).
Is this true, and, if so, what is my recourse since I was lied to.

Well, yes and no (as far as being lied to). I asked on several occasions (I have the chat transcripts to prove it) if there would be any issue if the lines were all already on Edge, and was told each time that under no circumstances would there be any issue. The latest being today (I know it's after the fact, but I wanted proof that this is what the chat people are saying). I asked "I have currently have an account with 3 phones on Edge. My brother and his wife, and my parents, also have plans all on Edge. I would like to 'take over' their lines. I want to make sure there is no issue with the Edge plan and that I can simply 'take over' their lines with no problems." I was told "Yes. That would be correct." Again, this is what I was told in the past as well (my original post didn't make clear the timing of the chats and upgrades to Edge..). Every time I chatted I mentioned that the accounts were going to be on Edge or (later on) were already on Edge. Even before my family members upgraded to Edge, not one single chat or phone representative (and my brother asked the same thing in a store) mentioned NOT to upgrade to Edge because it couldn't be transferred. Everyone just said yep, no problem. The ONLY reason I even joined Verizon (I was on Straight Talk) was because of the More Everything and Edge plans (we wanted a family plan with 6 people and over 10GB so we'd each save $25/line). Otherwise I never would have joined Verizon and my family wouldn't have upgraded either.

I have purchased a new iPhone on an upgrade from one of my family plan numbers, how do I activate it to use with another number on my account

I purchased a new iPhone through upgrading one of the phones on my att family plan. when I receive the phone how do i switch it to another phone number on my plan I want to use it with?

I have a friend who does this every year. He just brings both phones into his AT&T store and they swap the numbers for him. Pretty painless process, as long as they are not too busy (i.e. iPhone lauch day)

Is it ok to keep a family plan after one person moves to another state?

I used to live in Maryland with my family and we had a family plan. I moved to a new state last year but we've still been using the old plan. I'm looking to upgrade my phone soon but I'm worried that if I go into an AT&T store they will penalize me for living in a different state than my other family members are.

Living in another area does not matter. You can only purchase if you are an authorized user.

Double charge full month of Family Plan which only used for 7 days and full month of individual plan

I changed from Family Plan to Individual Plan and I got only refund back $9.99 for one line that stay with Verizon but I got charged double both Family Plan and Individual Plan for full month without any credits for 23 days of unused Family Plan. ($120-discount Family Plan + $39.99-discount Individual Plan) per 1 month (from 06/07 to 07/06).
I am asking the credit of unused 23 days of Family Plan back into my account when I changed from Family plan to Individual plan then I got the answer like this which I do not agree at all.
"As the previous rep stated since the numbers were ported out the bill continued to bill until the end of the current bill cycle. This is the reason why there was no credit issued for the first month in advance. Had the numbers not been ported, and instead disconnected, there would have been a refund issued for any unused portion of the service"
I never saw any clause saying that porting numbers would not get credit issued for any unused portion of the month billed in advance.
I expected refund 23 days credit of the Family plan from 06/06 to 07/06 back to my account since the family plan supposed to be disconnected on 06/07 but because of porting time schedule from other carrier so that all 4 lines completely disconnected the service 1 week later which is on 06/13/2012 and only 1 line(my current number) left as individual plan as it planned originally 06/07.
Family Plan with corporate discount: $120-$16 cisco discount/month------> each day is: $104/30 days= $3.46/day
23 days unused of Family Plan is : $3.46 x 23= $79.58
I still expect missing credits into my account: $79.58-$9.99= $69.59.
At the least if you want to take away the $16 discount for the last month of Family plan, then you still owe me the refund of ($69.59-$16)= $53.59

verizonloyal wrote:
You left out the next important sentence ..... If it is your intention to fool all other members, please correct it.
This is the path for the whole thing:"Customer Agreement"
http://www.verizonwireless.com/b2c/support/customer-agreement
I am not a Prepaid customer and I will be entitled to a refund of unused charge from an advanced month charge. Any cancellation should honor that..I called the customer representative to ask in advance what happened when I plan to keep only one line and change to individual plan ,she assured me that I will get credits for any unused of Family Plan of the advanced month, the new Individual Plan charge will take over and I would not get double charge at all.
I am the customer with Verizon very long time, more than 5 years and I can not believe that you charged me double like that.
Please return me back my money.
I am NOT trying to fool anyone. As with the sentence you highlighted, if what I highlighted ONLY pertained to prepaid customers, it would have indicated it in the sentence. Since it did not, it DOES NOT. Postpaid customers are NOT mentioned at all within the section about porting numbers. Are you saying since they are not mentioned that postpaid customers CANNOT port their numbers? Didn't think so. The entire paragraph is about ALL Verizon customers EXCEPT the sentence which specifically singles out prepaid customers. You are responsible for all charges until the end of the billing cycle from the point of porting, not from when you asked to be ported. Therefore you are responsible for the charges for the "Family Plan" until the end of the billing cycle.
Unfortunately, you only left ONE phone on the account when you ported out your numbers. Therefore the single line could NOT have been left on a Family Plan, and was therefore migrated to an Individual Plan. AT MOST, you would be entitled to a prorated refund of the $9.99 access fee FOR THAT ONE LINE, since that line was not canceled due to the porting. However, you should ONLY be responsible for Individual Plan charges from the point your single line was migrated until the end of the billing cycle, NOT for an entire month of service. Of course, your bill would show that the following month was being charged, too, since Verizon charges a month in advance.
While Verizon may refund you more money just to placate you, according to the CUSTOMER AGREEMENT, you are not entitled to it.
Good luck.

Merging two existing individuals to another existing family plan?

Has anyone done this? I think I have read that any existing AT&T device can be upgraded to iPhone, with an extension of 2 yrs on each cellular number being upgraded. But moving in-contract individuals (2) to merge with an existing family talk plan involves terminating the two individual plans, doesn't it? Is there a penalty for this? Anything else I should know?
Thanks for any help.

That's interesting. I just got off a support agent chat with "Cingular, the new AT&T", and they didn't mention the $18...
But the did say, that the 2 individual non-iPhone accounts, can be upgraded to iPhone and merged into another existing AT&T Family Talk plan, as long as they are in the same region. And these caveats exist... Each number upgraded and merged into the family talk plan will have its in-contract commitment extended by 2 yrs. And, each iPhone must purchase the appropriate data plan, which are in and of themselves, not-shared.
Hope this helps others, and thanks to bnbzone, and others who commented.

Is it possible to switch the contract on a family plan line to another line?

Hi,
Sorry for the rough title. I'm on a family plan with four lines, and still have a contract lasting until october. However, two other lines on my family plan are on a month-to-month plan (contracts expired, still using the same phones after 4 years). I'm trying to switch to another carrier due to lack of financial resources, one that starts with a "T" to be exact. So I was wondering if it was possible to move what's left of my contract to a number which is planning to stay on the plan, so I can keep my number when I switch? Keeping my number isn't a must, but I'd definitely appreciate it. If anyone knows about this, I'd be extremely grateful to find out. Thanks
-Alex

Hi alex_riordan.
I can certainly understand the need to save money, but we don't want to see you go anywhere for that to happen. It's true that each line has it's own individual contract and that contract cannot be switched to a different line of service. Have you had an opportunity to check out our Wireless Account Analysis http://bit.ly/vnLjqO to see if there's a way for you and your family to save money by staying with our great coverage? Many are finding the new plans can really save, especially with 4 lines on your account. You can also visit www.vzw.com/discount to see if your employer offers one of our great employee discounts. We would love for you and your family to stay with us after all these fantastic years together.
Thank you
JenniferH_VZW
Please follow us on Twitter @vzwsupport

Is there any way to combine 2 seperate lines on the same account into a family plan?

My wife and I have our phones on the same account, but the Verizon Wireless salespeople signed her up as 4 separate lines instead of a family plan. I admit she was an easy mark for the salesperson, because she went in to get two smartphones and walked out with 3 smartphones and a home voip device. I was at work and wasn't expecting her to be taken advantage of in such a way, or I would have had her wait to join when we both had the time to do it together. Now we have a smartphone collecting dust in a drawer, and a home phone that only rings when telemarketers call.
Long story short, we are going to have to cancel two of the lines that we don't use, probably pay etf's, and all that fun stuff. If we are to keep Verizon, we will need to switch our lines from being separate services to a family plan or it just won't be worth keeping this carrier. 2gigs of data just simply isn't enough for us both, considering the family plans for 2 people that are comparably priced have 10gigs.
Has anyone here run into a similar situation? Any help you can give in fixing this would be greatly appreciated.

How are you on the same account if they are separate lines?
Were any of these lines on the Edge payment option?

Another Carrier - Individual into Family Plan? In-Store?

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