Another connection error post
Hi,
I've tried connecting with a friend through AIM and have received the same connection errors. I've multiple sent invitations and he's sent multiple invitations to chat but I can never get the chat to start. He's been able to use iChat with others, so I'm pretty sure it's my computer. We've even tried to use iChat on the same wifi network with no luck.
I'm on a MacBook Pro with OS X 10.5.5
He's on a MacAir with OS X 10.5.5
We're both on the same the latest version of iChat and have had our laptops for less than 6 months.
I think the pertinent portion of the latest error log is below.
Can anyone give me some guidance on this? Let me know if you need anymore information.
Thanks!
Date/Time: 2008-11-21 23:36:19.749 -0500
OS Version: 10.5.5 (Build 9F33)
Report Version: 4
iChat Connection Log:
2008-11-21 23:36:04 -0500: AVChat started with ID 2930558404.
2008-11-21 23:36:04 -0500: hyde4509: State change from AVChatNoState to AVChatStateWaiting.
2008-11-21 23:36:04 -0500: 0x1a1061d0: State change from AVChatNoState to AVChatStateInvited.
2008-11-21 23:36:09 -0500: 0x1a1061d0: State change from AVChatStateInvited to AVChatStateConnecting.
2008-11-21 23:36:09 -0500: hyde4509: State change from AVChatStateWaiting to AVChatStateConnecting.
2008-11-21 23:36:15 -0500: 0x1a1061d0: State change from AVChatStateConnecting to AVChatStateEnded.
2008-11-21 23:36:15 -0500: 0x1a1061d0: Error -7 (0x1a1061d0 cancelled the connection.)
2008-11-21 23:36:15 -0500: hyde4509: State change from AVChatStateConnecting to AVChatStateEnded.
2008-11-21 23:36:15 -0500: hyde4509: Error -7 (0x1a1061d0 cancelled the connection.)
Video Conference Error Report:
59.196099 @SIP/SIP.c:2719 type=4 (900A002D/0)
[SIPConnectIPPort failed]
232.305611 @SIP/SIP.c:2719 type=4 (900A002D/0)
[SIPConnectIPPort failed]
339.279190 @SIP/SIP.c:2719 type=4 (900A002D/0)
[SIPConnectIPPort failed]
685.725618 @SIP/SIP.c:2719 type=4 (900A002D/0)
[SIPConnectIPPort failed]
Video Conference Support Report:
13.312942 @Video Conference/VCInitiateConference.m:1583 type=2 (00000000/0)
[Connection Data for call id: 1 returns 1
13.397559 @Video Conference/VCInitiateConference.m:1598 type=2 (00000000/0)
[Prepare Connection With Remote Data - remote VCConnectionData: 1, local VCConnectionData: 1
48.862472 @Video Conference/VCInitiateConference.m:1583 type=2 (00000000/0)
[Connection Data for call id: 2 returns 1
53.176031 @Video Conference/VCInitiateConference.m:1598 type=2 (00000000/0)
[Prepare Connection With Remote Data - remote VCConnectionData: 1, local VCConnectionData: 1
53.184329 @Video Conference/VCInitiateConference.m:1702 type=2 (00000000/0)
[Initiate Conference To User: u0 with Remote VCConnectionData: 1 with Local Connection Data: 1 conferenceSettings: 1]
59.195944 @SIP/Transport.c:2362 type=1 (00000000/0)
[INVITE sip:user@rip:16402 SIP/2.0
Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK26ce23bd143535dd
Max-Forwards: 70
To: "u0" <sip:user@rip:16402>
From: "0" <sip:user@lip:16402>;tag=1306282121
Call-ID: a3dbf58c-b84d-11dd-8753-8dcba9614012@lip
CSeq: 1 INVITE
Contact: <sip:user@lip:16402>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 694
v=0
o=bmayaen 0 0 IN IP4 lip
s=0
c=IN IP4 lip
b=AS:2147483647
t=0 0
a=hwi:17412:2:2500
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 16402 RTP/AVP 110 121 12 3 0
a=rtcp:16402
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:10844292
m=video 16402 RTP/AVP 126 34
a=rtcp:16402
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16402 VIDEO 16402
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:1546728394
186.338965 @Video Conference/VCInitiateConference.m:1583 type=2 (00000000/0)
[Connection Data for call id: 4 returns 1
186.391924 @Video Conference/VCInitiateConference.m:1598 type=2 (00000000/0)
[Prepare Connection With Remote Data - remote VCConnectionData: 1, local VCConnectionData: 1
221.575301 @Video Conference/VCInitiateConference.m:1583 type=2 (00000000/0)
[Connection Data for call id: 5 returns 1
226.289083 @Video Conference/VCInitiateConference.m:1598 type=2 (00000000/0)
[Prepare Connection With Remote Data - remote VCConnectionData: 1, local VCConnectionData: 1
226.289596 @Video Conference/VCInitiateConference.m:1702 type=2 (00000000/0)
[Initiate Conference To User: u0 with Remote VCConnectionData: 1 with Local Connection Data: 1 conferenceSettings: 1]
232.305465 @SIP/Transport.c:2362 type=1 (00000000/0)
[INVITE sip:user@rip:16402 SIP/2.0
Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK500bc9c056352caf
Max-Forwards: 70
To: "u0" <sip:user@rip:16402>
From: "0" <sip:user@lip:16402>;tag=726040697
Call-ID: 0b0afdc0-b84e-11dd-8753-bb654cd44012@lip
CSeq: 1 INVITE
Contact: <sip:user@lip:16402>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 695
v=0
o=bmayaen 0 0 IN IP4 lip
s=0
c=IN IP4 lip
b=AS:2147483647
t=0 0
a=hwi:17412:2:2500
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 16402 RTP/AVP 110 121 12 3 0
a=rtcp:16402
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:991524713
m=video 16402 RTP/AVP 126 34
a=rtcp:16402
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16402 VIDEO 16402
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:2996881692
327.941872 @Video Conference/VCInitiateConference.m:1583 type=2 (00000000/0)
[Connection Data for call id: 7 returns 1
333.261976 @Video Conference/VCInitiateConference.m:1598 type=2 (00000000/0)
[Prepare Connection With Remote Data - remote VCConnectionData: 1, local VCConnectionData: 1
333.267218 @Video Conference/VCInitiateConference.m:1702 type=2 (00000000/0)
[Initiate Conference To User: u0 with Remote VCConnectionData: 1 with Local Connection Data: 1 conferenceSettings: 1]
339.279113 @SIP/Transport.c:2362 type=1 (00000000/0)
[INVITE sip:user@rip:16402 SIP/2.0
Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK15c4395e0b5c7dd3
Max-Forwards: 70
To: "u0" <sip:user@rip:16402>
From: "0" <sip:user@lip:16402>;tag=498984662
Call-ID: 4ace5f38-b84e-11dd-8753-a7ef9f5b4012@lip
CSeq: 1 INVITE
Contact: <sip:user@lip:16402>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 696
v=0
o=bmayaen 0 0 IN IP4 lip
s=0
c=IN IP4 lip
b=AS:2147483647
t=0 0
a=hwi:17412:2:2500
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 16402 RTP/AVP 110 121 12 3 0
a=rtcp:16402
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:1585293512
m=video 16402 RTP/AVP 126 34
a=rtcp:16402
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16402 VIDEO 16402
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:2458578210
552.543867 @Video Conference/VCInitiateConference.m:1583 type=2 (00000000/0)
[Connection Data for call id: 9 returns 1
674.237929 @Video Conference/VCInitiateConference.m:1583 type=2 (00000000/0)
[Connection Data for call id: 10 returns 1
679.708120 @Video Conference/VCInitiateConference.m:1598 type=2 (00000000/0)
[Prepare Connection With Remote Data - remote VCConnectionData: 1, local VCConnectionData: 1
679.710560 @Video Conference/VCInitiateConference.m:1702 type=2 (00000000/0)
[Initiate Conference To User: u0 with Remote VCConnectionData: 1 with Local Connection Data: 1 conferenceSettings: 1]
685.725536 @SIP/Transport.c:2362 type=1 (00000000/0)
[INVITE sip:user@rip:16402 SIP/2.0
Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK0cde8bd90a4c7d55
Max-Forwards: 70
To: "u0" <sip:user@rip:16402>
From: "0" <sip:user@lip:16402>;tag=1724078129
Call-ID: 194f3f30-b84f-11dd-8753-f6ba165d4012@lip
CSeq: 1 INVITE
Contact: <sip:user@lip:16402>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 696
v=0
o=bmayaen 0 0 IN IP4 lip
s=0
c=IN IP4 lip
b=AS:2147483647
t=0 0
a=hwi:17412:2:2500
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 16402 RTP/AVP 110 121 12 3 0
a=rtcp:16402
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:1891334022
m=video 16402 RTP/AVP 126 34
a=rtcp:16402
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16402 VIDEO 16402
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:2937604472
Video Conference User Report:
0.000000 @:0 type=5 (00000000/16402)
[Local SIP port]
[]
Most likely it is Defcom's suggestion as that is what Error 7 refers to.
However the Log shown also does not list a Line saying PING which suggests the routing device also is not Allowing Response to Pings from the Internet.
9:06 PM Sunday; November 30, 2008
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Thanks for our help!Hello MisoSilly,
Welcome to the HP Forums!
I understand when you scan to email, you're receiving a message stating server connection error using the Envy 5530. I will do my best to assist you! Follow this entire thread on: Re: server connection error.
Please post your results, as I will be looking forward to hearing from you.
Have a great night!
I worked on behalf of HP. -
Re: Server Connect Error: 901 & 403 -
Have photosmart 5520 e copier. Have scanned one document some time ago. Tried to scan again using same procedure but each attempt stops after document loading with message : there was a problem connecting to the server. Have powered off printer and disconnected power cord from wall. Powered up again, still same message. What do I do now?
This question was solved.
View Solution.Hi @Baysidejohn
Welcome to the HP Support Forums. I gather that you are getting a connection error message when attempting to use the scan to email feature of our Photosmart 5520 printer.
Please set a manual IP address and manual DNS servers for the printer. I have included a link to another post that has the steps, including screen shots, on how to do this. Please do not worry that the screen shots show a Photosmart 7510 printer, the steps are the same.
If you after applying the manual IP address and manual DNS servers you are still getting the same error message, please call HP’s Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you live outside the USA/Canada region please click here to find the Technical Support number for your country/region.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP -
Re: Server Connection Error 403.
I cannot scan to email says internet issue but it is c onnected
Hi @ashiwild
Welcome to the HP Support Forums. I see that you are getting a connection error message when trying to use the scan to email feature of your HP printer.
I am presuming that you have a Photosmart or Envy series printer. Please set a manual IP address and manual DNS server for the printer. I have included a link to another post that has the steps, including screen shots, on how to do this. Don’t worry that the screen shots show a Photosmart 7510 printer, the steps are the same.
Please let me know the outcome.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP -
Server connection error 403 - HP 5525?
Help please?
Hi Bogan,
Welcome to the HP Support forums. I understand that your Photosmart/Deskjet Ink Advantage 5525 printer is giving you a server connection error.
Please set a manual IP address and manual DNS servers for the printer. I have included a link to another post that has the steps, with screen shots, on how to do this.
If that doesn’t resolve the issue, please call HP’s Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you live outside the USA/Canada region please click here to find the Technical Support number for your country/region.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP -
Server Connection error 403 on 5520 series
I can no longer scan to email. Please tell me how to fix this problem. The phone was out and I had to switch everything off and then bring it back up.
Hi glenno39,
Welcome to the HP Support Forums. I see that you are unable to use the scan to email feature of your Photosmart 5520 printer because you are getting an connection error message.
There are several steps I would like you to try please.
Please turn off your printer.
Please turn off your router. If your router doesn’t have an on/off switch, please unplug the power cord from the router.
After waiting a full 60 seconds please turn on your router (or plug it back in).
After the router has completed its startup routine please turn on your printer.
After the printer has completed its startup routine, please test the scan to email feature. If it works there no need to continue with any further trouble shooting steps.
Please set a manual IP address and manual DNS servers for the printer. I have included a link to another post with the steps, including screen shots on how to do this. Don’t worry that the screen shots show a Photosmart 7510 printer, the steps are the same.
Please test the scan to email feature. If it works there is no need to continue with any further trouble shooting steps.
Please call HP’s Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you live outside the USA/Canada region please click here to find the Technical Support number for your country/region.
Thank you
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP -
Server Connection Error 403 - HP Photosmart 6520
My scanner all of a sudden stopped working and I got "Server Connection Error 403"
How do I fix this?Hello @SeanTK ,
Welcome to the HP forums.
I understand that you are getting a Server Connection Error 403.
I would like to help.
You would only receive the 403 error if you are using scan to email.
There are a few things you can try to resolve this issue.
Hard reset the printer.
While the printer is turned on, unplug the power cord.
Wait at least 30 seconds.
Plug the power back into the printer.
Test the scan to email.
If you still get the error, try setting a manual DNS.
The following post by happytohelp01 has instructions for setting the manual DNS.
It is for a Photosmart 7510, but the steps should be very similar.
Re: Efax 7510 still won't work after turning off/on ePrint
If the Error is still present after setting the manual DNS, you should cycle your network.
Turn off your network devices, including the printer.
Unplug the power to your router for about a minute.
Plug the power back into the router.
Turn on your printer, and the other network devices.
When the blue wireless light on the printer stops blinking, try the scan to email.
Another option is to remove then re-enable the printers Web Services.
This will act like an uninstall and reinstall.
Caution: removing the printers Web Services will cause it to permanently loose its ePrint address.
If the ePrint address has been customised then that address will be lost forever.
Once you enable the Web Services again you will have to setup the scan to email.
This will provide you with a new pin.
If you need further deatail on any of the steps, please let me know.
You can also call our Cloud Services at 855-785-2777.
If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Hours:
Mon-Fri. 8am - 11pm, Sat. 9am-8pm - EST
Mon-Fri. 7am - 10pm, Sat. 8am-7pm - CST
Mon-Fri. 6am - 9pm, Sat. 7am-6pm - MST
Mon-Fri. 5am - 8pm, Sat. 6am-5pm - PST
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping! -
Connection error in "Dual mode"
Yesterday, after 2 months of normal usage, my E61i, settled on “dual mode”, stopped to work.
On the screen it appears instead of “3G” the symbol of an antenna (GSM connection) without the name of the operator.
If I try to make a call it doesn’t work and it gives “connection error”. When someone calls me, it gives the message "phone is switched off".
If I set the phone on “GSM mode”, it works but of course in GSM and not in UMTS (3G), and I need to use 3G in order to speed up the internet connection.
My Italian operator is Wind and if I transfer this sim in another phone (Nokia 6151 that is a more simple UMTS phone) the problem is exactly the same.
I tried to use a different sim Wind, and also in this case I have the same problem on both the phones.
With a sim of Vodafone all is ok.
Probably it is mainly a network problem, but I cant understand why the phone doesn’t switch automatically on GSM if UMTS signal is not present. The phone is not a “provider locked phone”, it is an original “Nokia” and it has been updated to firmware version 2.0633.65.01. The 3G signal was very good.
I’ve found a lot of posts concerning this problem, but the only suggestion is to change the network mode from "Dual Mode" to "GSM", and then back to "Dual Mode".
Unfortunately the above solution doesn’t work and consequently I’m starting a new topic hoping to receive some new suggestion in order to solve this problem.
Thank you and best regards
PieroRodWard: I have the same problem as x1cwm562
My videos work when previewed in CP and when previewed in web browser, but not when published in the LMS. I have just updated from CP 5.5 to CP 7 AND switched to a new LMS ;-) Naturally problems occur...
My old LMS took scorm 1.2 and the new one scorm 2004. Therefore I have merely opened my CP 5.5. project in CP 7- re-publised it to scorm 2004 and published it to our new LMS. Everything works but not any of the videos. Instead of the video playing the text "Connection error" appears. I have tried both IE and Chrome. The videos were added by Video- Insert video and are matched to the slides length. The videos are in f4v format and worked fine when published in CP 5.5. and the old LMS.
1. Is there anything I need to do when re-publishing a CP 5.5. file in CP 7?
2. I've seen many questions about similair issues at the forum concerning going from CP 5.5. to 6. In those cases peolpe recommended to inistall a patch from Adobe, and that seem to have solved peoples issues- would the same work for me?
3. Might there be some adjustment needed in the new LMS?
Hope you can give me som input!
/Johanna
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