Another Customer w/Apple TV not showing up in iTunes

I have gone through all of the troubeshooting exercises except eliminating the startup items. By the looks of the forum, many have this problem and there is little shown to resolve it. I'm spending my free time trying to resolve the issue and feel like I'm back in the early days of having to create my own software solutions. Not sure that I have the time or energy to continue and maybe it would be better to return the product. Isn't there a better way out there to resolve the problem? Apple Support, where are you?

I entered the port forwarding information (Articles TS1453 and TS1392) after having no success with turning off all security firewalls and virus protection as well as ensuring both the router and ATV had the most recent software updates and having gone through all other trouble shooting suggestions listed by Apple. I have rebooted several times and reloaded iTunes 8. I actually have access to the internet through ATV but still have the problem of it not being recognized in iTunes. As mentioned before, the only things I haven't done is get into the startup items to eliminate them from consideration and tried a direct connect. I am able to ping the ATV successfully so I'm not sure why it won't show up in the iTunes search.

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  • Another Apple TV not showing up in iTunes...

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    I would try:
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