Another Epson scanning problem with Image Capture

I've been having problems scanning with an Epson CX5600 for the previous month. I can print just fine, just can't scan with Image Capture or Vuescan (not so good free software). I always get "An error occurred during scan". I've tried repairing permissions, installing Gutenprint/cups drivers, all epson drivers on the site, and deleting ALL drivers in /Library/Printers/, which later it proceeded to download the Epson drivers automatically and still fail. Any idea? My dad's unibody MacBook works just fine with Photoimpression 5 and Image Capture.
Message was edited by: dimatrod

I've got the same problem w/my Epson perfection3490. Hope someone can help us both.

Similar Messages

  • Can I scan documents with Image Capture?

    I can no longer scan documents with my HP printer now that I have Maverick.  I can scan pics with Image Capture.  Is there any way to scan documents with image capture or with some other software? 

    Don't feel bad you are not alone.  I have a HP photosmart C4780.  Since upgrading to Mavericks it has been difficult to use the scan feature except via image scan.  I spent well over a month on the HP forums trying to discern whether or not new drivers were being developed and essentially got the run around.  Very crappy service from HP.  I'll not purchase one of their products again.  It appears that my all in one (which I brought through the Apple Store) is obsolete.  Anyone got any advice.  I'm contemplating seeing how many pieces it will shatter into upon being launched from my window.

  • Problem with Image Capture Download Folders

    Hi there - I was wondering if anyone might be able to help with a problem I'm having with Image Capture (version 3.0.3 (333))?
    I use image capture to download photos from my digital camera and normally have no problems.
    When I tried to do some downloads this morning, my normal list of folders in the "Download to" drop-down box is completely blank. It didn't even have the "Other" option to chose a folder. The Automatic Task drop down was also blank, I could not open preferences and in the "options" box, the ColourSync profile would not load anything.
    I could not download the photos to anywhere - when I tried to "download some" it gave me an error message saying that I need to choose a download folder, but of course I am unable to do this.
    This morning I tried repairing permissions in disk utilities, and removing the com.apple.imagecaptureapplist file and rebooting as suggested here:
    http://discussions.apple.com/thread.jspa?messageID=10368631&#10368631
    but that hasn't worked completely. I can now download the photos but they just automatically go to the "Pictures". At least I can download them now, but if I can get the two drop down boxes working again, and the other things working (preferences etc), that would be great.
    One other thing, about a month ago I foolishly tried to rename my Home Folder without doing it the proper way. I had thought I had gotten everything back to normal with my library etc, but maybe there are a few unknown implications still out there, and this is one of them as I don't think I have tried to download any photos since then.
    Your help is greatly appreciated!
    Thanks,
    Antony

    Hi and thanks again
    OK:
    1. I found the photo and have put it back as the login page icon as close as I could to what it used to look like..
    2. I trashed the user's .com.apple.systempreference file but it didn't work.
    3. I then copied my .com.apple.systempreference file to their library>preferences folder but no luck.
    4. Finally, I noticed the other user account had no system preferences file in their "Applications" folder. So I copied the system preferences file from my application folder across and used that to open system preferences, and that has seemed to fix it, ie. system preferences now opens directly from the apple menu.
    So I am noticing a few things now:
    5. The other user's "Applications" folder doesn't have many applications in it. It only has:
    - Utilities
    - Adobe Version Cue CS2
    - Real Player
    - iTunes (which was only downloaded there recently - post Home Folder name change I think)
    - Imagecapture which I copied there yesterday
    - and now System preferences
    6. This is compared to my user account applications folder which has loads of other files in it, eg. Preview, Stuffit Expander, iDVD, iChat, Calculator, Chess, Skype, etc etc etc. I just can't remember if this was the case before the Home Folder rename.
    7. Now, my user account used to be the only admin account, so it makes sense that my "Applications Folder" has more in it because programs could only have been downloaded there for a long time. The other person's user account has only been an admin account much more recently - say in the last year and very few applications (if any) would have been downloaded there.
    8. Interestingly, while the other user account doesn't have the Skype or Preview file in their "Applications" folder, it does appear in their bar along the bottom of the screen that has the dashboard and finder icons (is this called the dock?).
    9. Anyway, if you are in the other user's account and you click on Skype, iCal, Word or Preview in their Dock for example, those programs open no problem so the dock icons must somehow have survived the Home Folder renaming and stayed linked to the corresponding files in my "Applications" folder? But some other programs, eg. system preferences, image capture etc didn't survive it and became "delinked".
    10. I also notice internetconnect still works in the other user account, even though there is no internetconnect file in that user's "Applications" folder.
    11. So it seems that some links between the other user and my account have been severed, and some have survived.
    Some other information:
    12. Everything that was on the other user's desktop appears to have been recovered since the Home Folder debacle (I think getting the Library back helped this?), and I managed to redo the desktop picture/wallpaper.
    13. I'm not sure if it is relevant, but in my account, Finder has a side bar on the left that is divided into an upper section and a lower section. The lower section has my home folder, a documents folder, a desktop folder, a pictures folder etc. On the upper section it has the macintosh disk icon, and also a Network Icon (that contains a library file and another file which I can't remember just now but can let you know if that helps). The other user account does not have the Network icon however. Do you think this might make a difference?
    14. In addition to the other user account there is also a guest account on this computer which has suffered the same problems, eg. not being able to open imagecapture or systempreferences. However, when I fixed the problems in the other user account by copying over the imagecapture and system preferences files from my account to the other user account, the problems in the guest account were automatically fixed!
    15. So it seems the guest login is somehow linked to the fixes in the other user account, but the other user account and the guest account are suffering some problems with links to my user account. Perhaps the latter was badly broken with the Home Folder rename incident?
    16. Finally, if you go into Finder while in the other user's account, you can navigate to the applications folder in my account and access all the applications there, ie. Macintosh HD>Users>MyHomeFolderName>Applications. My applications folder is not blocked like some of the other ones, eg. Library, Desktop, Pictures etc.
    17. Is there someway to re-establish the link between the other user account and my application's folder? I don't want to copy all the applications across even if I can do that, because it just takes up more space on the HD, but if that is all that can be done, then I will consider doing it...
    Thanks again BDAqua!
    Antony

  • Problem with image capture

    I am having a weird issue with Image capture. When I connect my digital camera, my computer does not always recognize that there is a digital camera being attached, so I can not get the camera to mount and get the pictures of the camera.
    It is not a cable issue. The camera mounts instantly when I use a Win 2000 machine that I have at work using the same cable. I have tried to reformat the SD card several times.
    I have OS 10.4.8 on a 17 inch iMac Rev B). I have iPhoto v 5.0.4. This used to work very well initially, and has steadily gotten worse.
    Any tips? Thanks
    17 iMac Rev B   Mac OS X (10.4.1)  

    Hi, Romulo.
    1. What make/model of camera? Is it listed on the Mac OS X Digital Camera Support page?
    2. Since you've mentioned Image Capture, I presume you do not mean iPhoto, i.e. you expect the Image Capture application (located in the Macintosh HD > Applications folder) to launch when you connect the camera. Is the camera recognized in iPhoto?
    3. Try connecting the camera to a different USB port on your Mac. If you're connecting the camera to a USB hub (and your keyboard is a USB hub), try connecting the camera to a USB port directly on your Mac.
    4. Is the camera battery fully charged, or is the camera powered via an AC power supply when you connect it to the Mac?
    5. Try deleting the Image Capture preferences. There are at least four preferences files associated with Image Capture:• The file com.apple.ImageCaptureApp.plist in your Home > Library > Preferences folder.
    •  In your Home > Library > Preferences > ByHost folder, the files:• com.apple.ImageCapture2.xxx.plist
    • com.apple.ImageCaptureExtension2.xxx.plist
    • com.apple.ImageCaptureCamera.xxx.plist
    where xxx is an alphanumeric string.6. You indicated the problem is intermittent: are you using certain other USB peripherals when the problem occurs vs. when it does not?
    7. Immediately after the problem occurs, check the ends of these Console logs for clues. Clues might include messages related to Image Capture or USB at the time the problem occurs.
    Good luck!
    Dr. Smoke
    Author: Troubleshooting Mac® OS X
    Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
    I may receive some form of compensation, financial or otherwise, from my recommendation or link.

  • Problems with Image Capture for Epson Scanner

    When using image capture for my Epson scanner, at the Image Correction, when I select Manual I get no menu options.

    There is no Epson scanner utility for Mountain Lion, it appears. Even Epson's FAQ defers to Image Capture and says it only provides software for image modification.
    http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&info Type=FAQ&oid=207953&foid=214278&cat=214269&subcat=214264
    Unfortunately Image Capture completely fails to provide the service it should be expected to. The 3rd party software VueScan seems like it would be adequate once I learned how to manipulate it a little more, but ultimately the only decision I can justify is to hook up the scanner to my Windows PC and use the TWAIN-based scan utility there.
    If there's anywhere I can make an official plea to Apple to get Image Capture in a workable state, feel free to point the way.

  • Scanning transparencies with image capture/preview

    We have just bought an epson v600 scanner. We have Lion so we need to use image capture or preview to scan with the it; this is not a problem for twhat we hope to use it for.
    When we first used it, we scanned some small pics to see what they looked like like. Then we scanned some negatives using an drop-down option called something like Transparencies (negative). Worked out okay. Then we scanned some more pics, again with no problem.
    However, now we want to scan some more transparencies. However, we no longer have the drop-down that lists transparencies. How do we get that back? What did I do to make it disappear?

    I've got the same problem w/my Epson perfection3490. Hope someone can help us both.

  • Small problems with Image Capture

    Hi,
    When I upload images from my camera, I have a few problems.
    When Image Capture automatically opens, there are two different windows, and I never know which one will open. One has choices like Delete and Eject camera. The other window only has choices like Rotate Right and Rotate Left. Is there a way to get the one with more choices to open every time?
    When I eject the camera (either by using the choice from the one window) or by quitting Image Capture and dragging the camera icon in the Trash, I seem to always get a Device Removal warning when I shut off the camera.
    Thanks,
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    The second problem may be cured by using 'reformat' of the memory card, in the camera.
    There may be some corruption in the flash memory; or it may be failing.
    The first issue, may be relieved if you can find the correct file plists for Image Capture; and
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    to re-install just that application through use of Pacifist (charlessoft, download) to extract
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    Good luck & happy computing!

  • Problem with image capture via firewire from sony camcorder TRV20E

    I'm new to premiere pro. Have checked compat. of camcorder with PProCS3 and am told by Adobe technical team it is ok. So what am I not doing? I've followed the on-line help but still no video. It must be in the settings PLEASE can someone offer me some pointers. I've gone back to the Preferences - Device Control - options and having not found the model of the camcorder I've put the settings back to the default - but that made no difference.
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    2.) Plug in camera, but do NOT turn it on. Start PP, then Capture, then turn camera on
    3.) Start PP, plug in camera, turn it on, then start Capture
    4.) Start PP, plug in camera, but do NOT turn it on. Start Capture, then turn on camera
    It would be great if all cameras worked exactly the same way, but it seems that they do not.
    One note: if your iLink cable is a powered cable make sure that the camera is turned off, BEFORE you plug in the cable. With a powered cable, I make sure that the device is both off and its power cord is not attached. Too many fried IEEE-1394 sockets can result from having the computer on and the device on. Do not make this mistake. This is for the powered IEEE-1394 cables - the ones with the "U" shaped, large plugs. Please read this paragraph again, if you have a powered cable, or read the specs to see if you do. Most camera IEEE-1394 connections are not powered, but make sure first!
    I'd even suggest that you do a search of the Premiere forums, not just CS3, and plug in "Firewire," "iLink," "cable" and read.
    As for sequences that worked with certain camera models, Jim Simon posted several articles on his findings. I think that Steven Gotz did, as well.
    Hunt

  • Epson scan under Lion with image capture

    The first scan I made with image capture at 150dpi appeared usable.
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    A bit of history taken from Wikipedia:
    http://en.wikipedia.org/wiki/Rosetta_%28software%29
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    Rosetta was initially included with Mac OS X v10.4.4 "Tiger", the version that was released with the first Intel-based Macintosh models.[3]
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    Mac OS X v10.7 "Lion" neither includes nor supports Rosetta at all. Therefore, with Lion, the current Macintosh platform drops support for PowerPC applications.
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    Regards
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    24/03/2014 17:42:02,000 kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0xd = Graphics Engine Error (GR Error 5)
    24/03/2014 17:42:06,000 kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0x9 = Graphics Engine Error (GR Error 1)
    24/03/2014 17:42:06,000 kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0xc = Graphics Engine Error (GR Error 4)
    24/03/2014 17:42:06,000 kernel[0]: IOVendorGLContext::ReportGPURestart
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    Welcome to Apple Discussions, bubblebanium!
    I have experienced your problem on several occasions and found the culprit to be a corrupt font. Try selecting everything in the document and changing it to a font that you are certain prints. If the problem persists, try copying everything and paste it into a new document. If your document is several pages, try printing one page to hone in on the problem.
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  • Epson 1640xl does't work with image capture.

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  • Scanning problem with HP Photosmart C6180

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    Had scanning problem after uploading Snow Leopard -
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    Click the - sign at the bottom of the list to delete the product from the list.
    Click the + sign at the bottom of the list to add the product back to the list.
    Select your HP printer, and then click Add to create a new print queue.
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