Another itunes won't open problem

Question

for the past week, itunes won't open. i last downloaded from the music store on 5/7. i also updated windows with the current new microsoft windows updates. i've done system restore as many times as it would allow but can't seem to go back far enough. i keep itunes on a removeable hard drive and am thinking about putting itunes on my permanent C drive and importing the library (can this even be done?), then uninstalling it from the removeable drive and re-installing and exporting it ... but is there something easier than that? oddly, when i first did system restore, tried to open itunes, was told there were files missing, reinstalled itunes and it still wouldn't open and i would get an error message during the quicktime install to make sure it is installed properly in the computer. so i uninstalled and reinstalled quicktime 7, but for some reason, i also have a 32 bit quicktime program in my add/remove program list, but it never gets removed by the new installs, even the standalone quicktime. it appears the itunes open is aborted by something and i get a "send error to microsoft message". the line the error is occuring in cannot be found when i search for it on my hard drives. the itunes library exists on the removeable drive, but i cannot play anything from it. i have tried several things listed in these forums including checking permissions several ways, going into the msconfig, reinstalling itunes, reinstalling quicktime through both itunes and the standalone. i do use my computer to remotely connect with my heavily firewalled business server. could it have done something to my home computer? i have turned off my internet security, done spyware and virus scans, and still can't find anything. any other ideas out there?
PC   Windows XP Pro  

Answer 1

hiya!
reinstalling quicktime through both itunes and the
standalone.
do you get an error message when you try doing a QT
standalone install? if so, what does it say? include
error message numbers if you're getting any.
love, b
no error message at all on either install and says it is installed fine. when i try to open quicktime it says it's loading forever but never opens. the closest thing to an error message is when i check the microsoft send error details and it refers to a line in a systems local folder. unfortunately i am not at home and cannot send you the detail.