Another iTunes Won't run question

Yesterday I tried to open iTunes to listen to my music and nothing-it wouldn't launch. So I uninstalled everything per Apple support, reinstalled iTunes and QT and still it will not launch or open. The hard drive spins as if to access the program then stops. I have never had this problem before. I am running XP on an Aspire notebook. Any suggestions? Tomorrow I thought I might bring my nano to work to see if I can synch it. Very frustrating-I miss my music!!
Thanks

When you try to start iTunes, do you see the hourglass briefly, then nothing happens.
If you go to the Task manager,can you see iTunes.exe running in the processes tab?
If so you have a type of launch failure that is commonly associated with a problem with cryptographic services.
Here is a method to diagnose the cause of the problem:
Before checking if iTunes works, restart your PC or close the iTunes.exe process with task manager if it is running.
A couple of simple things to try:
http://support.apple.com/kb/TS1776?viewlocale=en_US
Stop the bonjour service, this FAQ has instructions:
http://support.apple.com/kb/HT2250?viewlocale=en_US
But usually it is due to a problem with cryptographic services.
Check to see if you have your smart card service and that it is not set to disabled. For some reason iTunes needs it.
Start>>Run>>Services.msc
you should find the smart card service in the list. Report back with your findings.
Malware can interfere with cryptographic services and also prevent a resolution so it is important to check that your system is clean before proceeding: Run a virus and spyware scan with up to date definitions.
Then work through *Method 4* in the following link:
http://support.microsoft.com/kb/822798
You should be able to copy and paste the individual lines to save on typing.
Make a careful note of any error messages you get, they are important for diagnosis. Report back any error messages especially the names of any dlls mentioned.
If there are no errors try starting iTunes.

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Another iTunes won't open question

When opening iTunes, I receive the "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience." My system is a Microsoft Windows XP Professional Version 2002 with Service Pack 1. It is equiped with McAfee EPO, McAfee Virus Stinger, and McAfee Virus Scan (work computer, of course). I ran the updated version of iTunes, which didn't fix the issue. I ran a system restore to correct anything changes made to my laptop over the holiday break, but that didn't help either. I also attempted to remove QuickTime, but my system won't allow me to do so. Any suggestions?

Progress of sorts....
Go to Start > Control Panel > Add/Remove
Get rid of any iTunes or QuickTime, if you find them there.
Then download QuickTime standalone
http://www.apple.com/quicktime/download/standalone.html
Save it to your hard drive and run the install from your PC.
Then go get iTunes, run the install from your hard drive.
Let us know...

Another Itunes Won't Run - Missing Files

I installed iTunes 10.2.1 on my XP computer.
However it wouldn't run - missing files; please reinstall.
So I uninstalled it and tried again but the same thing happened.
I tried uninstalling the Apple progs etc as well but no joy.
I uninstalled and went back to version 9.2 but it didn't fix it.
Is there anyway of fixing this as I now have an iphone that I cannot use. No wonder people don't like iTunes.

Got it working now by disabling Bonjour Service at startup......
Right click on My Computer and select Manage.
Select Services and Applications and then Services.
Scroll down to Bonjour Service and right click Properties.
Under the General Tab, select the startup type as Disabled.
Restart your computer.

ITunes won't run - invisible window where iTunes should be, but it never launches.

I'm running Windows Vista 32 (I know, I should upgrade) and over the last few weeks, I noticed that my podcast wasn't downloading new eps. Now, iTunes won't run at all.
I've done a full scan of the PC and there are no viruses found. I'm using Kaspersky.
I've un-installed all Apple apps and rebooted before trying to reload iTunes and it never runs.
Anyone have any idea what might be preventing iTunes from running?
I have a Windows 7 PC on the other desk, connected through the same switch and Cable Modem and iTunes is running fine on it, so it's not network / internet related, as far as I can tell.
Thank you,
J

"The feature that you are trying to use is on a network resource that is unavailable. Click OK to try again or enter an alternate path to another folder containing the installation package iTunes.msi in the box below"
Let's just run through the standard procedures for that one again, just to be sure.
first, head into your Add/Remove programs and uninstall your QuickTime. if it goes, good. if it doesn't, we'll just attend to it when we attend to itunes.
next, download and install the Windows Installer CleanUp utility. Then use it to clear any existing itunes and/or QuickTime installation configuration information from the PC. (Launch CleanUp, find any iTunes and/or QuickTime entries in the list of programs in CleanUp, and remove those entries.)
Description of the Windows Installer CleanUp Utility
next, use the the following document as a guide for manual removal of leftover itunes and quicktime program files:
Removing iTunes and QuickTime for Windows
now try another itunes install. does it go through properly this time?
(If any step of this procedure failed to work, explain to us as best you can what the problem was.)

Itunes update would not install due to an error, now itunes won't run and I get this message when I try to launch itunes: "This application has failed to start because MSVCR80.dll was not found. Re-installing the application may fix this problem"

itunes update would not install due to an error, now itunes won't run and I get this error message when I try to launch itunes: iTunes.exe - Unable to Locate Component "This application has failed to start because MSVCR80.dll was not found. Re-installing the application may fix this problem."
I'm on a Dell PC running Vista Home Premium.
HELP!!!!!!!!!!!!!!!!!!!

try removing all itunes and all other apple program
follow this link for more info. http://support.apple.com/kb/HT1923
reboot ur window after uninstalling
after that download the latest itunes setup and install.

Itunes won't run after download

itunes won't run after download. simply asks to acknowledge agreement which I did. help

You appear to be able to backup your contacts without iTunes. Google "backup iphone contacts without itunes".
The way to avoid having to get a tech person in is to get past the idea that your problem (which you still haven't defined) is "beyond my ability to fix". ;-)

ITunes won't run at all after updating 10.5

I have recently updated iTunes to 10.5, and now it won't run/open at all. Gives me an error and doesn't even open it at all. I have tried everything apple says to do but nothing has worked so far. Please help me, I really want my iTunes running again! If you need more information/details, please ask. I'd be happy to help you if you're going to help me. :-)

Anyone? Please?

Another "iTunes won't open!" thread. Incl. detailed description and depair!

Hello guys! First of all I want to apologize for any bad/incorrect language. Not only am I frustrated, but I'm Swedish aswell.
THE PROBLEM
My problem is the same one many others seem to have. iTunes has gone from working fine, to not working at all over night. I've searched both my "local" site iPod.se and the iLounge forums without finding any solution. I assume this is the best place to find direct answers from the developers, since its their forum!
What happens is when I double click the iTunes icon (tested both via the start menu, the explorer and the desktop - all with the correct path and therefor no obvious spy/malware I hope) and the computer loads for about 5 seconds, then there's the error window. I'm using the latest iTunes/QuickTime and running a Swedish OS and I've tried both the Swedish and English install of iTunes. When I try to start it says:
"The iTunes application could not be opened. An unknown error occurred (-69)."
It says the exact same thing but in Swedish when using that language so that's not the problem for a starter.
By the way, the iPod connects without any problem to the PC, the problem's software related in this case. I can't recall any hardware/system changes being made inbetween iTunes working and not working. Just that I installed a Canon Pixma 5200R printer.
Just to clearify; The program worked fine just a few days ago. This just happend without me doing anything to the program (what I can remember, and I'm not the kind of guy who does odd things with the computer and then forgets about it)
THE NONE WORKING SOLUTIONS
I've tried many solutions, and the proper thing to do is probably to list them all. Note that the order may not be correct:
- Antivirus program (up to date Norton AntiVirus). It's been updated, run a system scan and disabled (both via msconfig and in the program. I also gave iTunes full access in the options).
- I've run ewido anti-malware, Spybot S&D and Ad-Aware after each other. I will try running them in safe mode, but I figuered this post should be posted before that anyway.
- I've uninstalled iTunes and QuickTime in varying order. Using both the iTunesSetup.exe for both and iTunes only, with QuickTimeInstaller.exe for QT alone. I also went in msconfig and allowed only these two apps to load at start-up while disabeling everything else.
- I've added a password to my Admin account (the only account on the computer) and right-clicked the iTunes icon choosing "Run as..." then entering my login/pw in the lower fields.
- I've checked out Anapod Explorer's homepage.
... and none of these points are working for me!
THE NOT TRIED SOLUTIONS
- As said, running the anti spyware softwares in safe mode (just in case the problem's malware related and the malware's blocking/hiding when running)
- Creating a new user on the computer and open iTunes from it. I just brought that solution to mind when writing this, so I figured I'm not rewriting... Although if it works, I won't call it a solution.
HELP! I NEED SOMEBODY... HELP!
As the topic implies, does any of you out there know of this problem? Any friend who solved it? Because I've got some Beatles songs that I need to transfer and I love iTunes too much, aswell being way to proud, to use any third party program just because iTunes decided to call it a day.
I'll update you directly when I've tried the solutions above, and please - post as soon as you get an idea! I probably won't go as far as formatting the C drive though.
HP d1290.se Windows XP Pro Service Pack 2

Hi dr0nt,
Thanks for the nice comment. I appreciate your patience while we look into what the issues are. So, you wanted a step by step guide and I will post about each step as much as I know, anyone else who knows anything else, feel free to jump in.
The Quicktime thing is getting botched up on some people's PC's. Somewhere along the line the file is getting broken and corrupted and many things can cause that to occur. So, for some unintsalling it and doing the install of the Quicktime Standalone patches the problem.
Norton is a huge offender in a couple arena's, but other Programs such as McAfee are also to blame. Usually they block it in one of two stages, either during the download and the file becomes corrupted or does not download at all, or it Blocks it when the user is actually trying to launch their iTunes, which is where the errorless launch occurs. Usually configuring your Norton, McAfee, or what ever program you are using will solve the launch issue. Disabling Norton, McAfee, etc will prevent those programs from actually screwing around with the download and install of iTunes and Quicktime.
MSCONFIG is good, if you have XP that is, in figuring out what it is that is blocking iTunes and Quicktime. I see you say it worked for you. (You may need to go back and configure Norton to play nice with iTunes though)
The Microsoft CleanUp utility is just a tool people use to get all those leftover Quicktime files off their PC. Sometimes people get frustrated and start downloading Quicktime over and over and over again and before you know, its all a huge mess of files everywhere. Somewhere I posted to Benglas04 (try to look it up if you can) the step by step guide to removing Quicktime. I named all the files to search for.
Sometime people have other issues and its harder to resolve. Generally its a corrupt OS or a registry problem. Other times its malware, viruses, trojans, spyware, and adware. I think pple get so frustrated with the fact that their program does not get downloaded and installed and they panic and start looking for someone to blame. Usually the problem is right under their noses. Its the long term neglect of maintaining their computer and OS. I think Computer users should attend mandatory classes in how to upkeep their computers and keep them healthy by checking for viruses, malware, defragging the harddrive, and all the other things one must do. Computers cost money and especially Windows machines, take a lot to maintain them and keep them healthy. But it is worth it in the end and you generally will run into less problems overall, ie. iTunes disasters and so forth.
So, dr0nt, I hope I was able to help you and I hope we get your iTunes on your own account up and running.

TS3297 updated iTunes won't run on iMac OS X 10.6.8

I have the updated iTunes 11.0.3 and OS X 10.6.8 but now my iMac won't let me open iTunes as it says it is not supported. My Mac is a late 2006 and so, I cannot download OS Mountain Lion (if that is a potential solution), so I don't know how to get iTunes to open now. Any suggestions would be appreciated.

Hello sphsphsph,
Welcome to the Apple Support Communities. You may need to reinstall iTunes, the following link will assist with downloading the latest version of iTunes and then run the installer.
iTunes Download
http://www.apple.com/itunes/download/
Regards,
-Norm G.

Itunes won't run, Win 7 Pro 64 Bit

Itunes 11.0.1 will not run. For that matter 10.X won't run either. I am running Windows 7 Pro 64 Bit. Multiple uninstall's and reinstalls, still no joy. I am extremely displeased (I own 5 Apple products crippled by this).

Do you get an error message when you try to launch iTunes? If so, what does it say? (Precise text, please.)

HT201210 Itunes update failed to install and now Itunes won't run

Itunes update failed to install and now Itunes won't run

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features(Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2

ITunes won't run after downloaded.

I downloaded iTunes to Windows XP successfully, but it won't run when I attempt to open it. Nothing happens. My iPod should arrive in a week and I want to have iTunes prepared to transfer songs ASAP!
Why won't iTunes open after I've successfully downloaded it??!!

...ok, I downloaded iTunes 6.0 and it worked fine until my iPod cam and it said I needed version 7.0 or higher to transfer songs[thanks a lot apple].

ITunes Won't Run - Tried MANY Recommended "Fixes"

I cannot open iTunes. I get a brief hourglass cursor and then nothing (no error message either). I can see iTunes.exe in the processes list. I CAN open quicktime. I have no Norton or MacAffee products installed. I wiped and reinstalled iTunes and Quicktime. I followed instructions from apple support and turned off all background programs with MSCONFIG with no result (http://docs.info.apple.com/article.html?artnum=302856) . I tried to resolve digital signing issues by reregistering the .dll's (http://support.microsoft.com/kb/813442)
I CAN open iTunes if I sign in as another user, but I want to resolve this problem rather than switch to a new user.
I recently got an external hard drive and set up another iTunes library there, but have had no problems in the last few days I've been using it.
I've run several antispyware programs and scanned the drive for viruses.
Anyone have any more ideas?
Inspiron E5105 Windows XP
ETA: It now appears that ONE problem is that when I reinstall iTunes it does not install Quicktime (even though I am TOLD both installed correctly). The reason I get this impression is that I get a message that I know is consistent with not having QT installed: "iTunes has encountered a problem and needs to close We are sorry for the inconvenience." When I get the standalone QT installer, this message does not reappear. However, the above problem remains...

good lord. okay, we're in the realms of basic/general principles troubleshooting now.
let's check to see if this is a systemwide thing, or if it is associated with a specific XP user account. (i don't usually associate User-Account-Specific issues with error-message-free launch failures, but we've been coming up negative on all the standard causes of those issues.)
let's try an experiment.
head into your user accounts control panel and create a new user account with full administrative rights. (there's help documentation on how to do that at the left of the control panel screen.) while you're in that control panel, switch off "fast user switching" in your logging-on preferences.
now log out of the old account and log into the new account.
does itunes launch properly from inside the new account?

I updated to the latest iTunes, and now iTunes won't run at all

I downloaded the newest update, and now iTunes won't open at all. I've tried uninstalling and reinstalling, and emptying my "temp" folder, but to no avail. Any ideas?

Well, I fiddled around with things more, and now it's running. I think what made it work was by going to All Programs, where I saw Apple Software Update. I ran that, and it seemed to do the trick. I hope this helps other people with the same problem.

After iTunes upgrade iTunes won't run

When I started my iTunes earlier today (after a long time of not using it), I got a message saying that my current version (6, I think) was outdated and that I should upgrade to the newest version which is 7 (I think.) So I did that and now iTunes will not run at all! I keep getting a message saying something very similar to "QuickTime version 7.1 is installed; iTunes requires QuickTime 7.1.3 or higher; reinstall iTunes." So I have re-downloaded iTunes+QuickTime v. 7.1.5 several times and reinstalled, but I keep getting that same message. I can run QuickTime 7.1.5 which is definitely installed on my computer, but iTunes doesn't seem to recognize it. Meanwhile, I have no iTunes and my iPod which was being updated continues to display :do not disconnect." Please Help

let's try swapping out your QuickTime using a slightly different technique.
head into your Add/Remove programs. uninstall QuickTime.
Next, we’ll manually remove any leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
7. Restart your computer.
next, we'll get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
switch off antivirus and antispyware applications prior to the repair install.
go into Add/Remove and select itunes. click "Change" and then click "Repair".
if the repair install goes through okay, restart the PC and try launching itunes again. does it launch properly now?

Another iTunes Won't run question

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