Another kind of error, upgrading Cisco ISE 1.1.4patch3 to 1.2

I'm failing to upgrade our distributed ISE environment of 3 nodes.
Using ise-upgradebundle-1.1.x-to-1.2.0.899.i386.gz, MD5 sum is verified.
All nodes are running 1.1.4 patch 3 and the cluster is in sync.
Trying to upgrade secondary admin node first and get this error:
Save the current ADE-OS running configuration? (yes/no) [yes] ?
Generating configuration...
Saved the ADE-OS running configuration to startup successfully
Initiating Application Upgrade...
% Warning: Do not use Ctrl-C or close this terminal window until upgrade completes.
STEP 1: Stopping ISE application...
STEP 2: De-registering node from current deployment.
% Error: De-registering node from current deployment failed.
Starting application after rollback...
% Warning: Do the following steps to revert node to its pre-upgrade state.
-Ensure that node is still present in current deployment from Primary UI, if not present register this node back again.
error: %post(CSCOcpm-os-1.2.0-899.i386) scriptlet failed, exit status 1

Upgrading a Distributed Deployment to Cisco ISE, Release 1.2
http://www.cisco.com/en/US/docs/security/ise/1.2/upgrade_guide/b_ise_upgrade_guide_chapter_011.html
States that
Before You Begin
If you do not have a secondary Administration node in the deployment, configure one Policy Service node to be the secondary Administration node before beginning the upgrade process.
Upgrade the secondary Administration node from the CLI.
The upgrade process automatically deregisters Node Secondary Admin Node from the deployment and upgrades it to Release 1.2. Node Secondary Admin Node becomes the primary node of the new deployment when it restarts. Because each deployment requires at least one Monitoring node, the upgrade process enables the Monitoring persona on Node B even if it was not enabled on this node in the old deployment. If the Policy Service persona was enabled on Node B in the old deployment, this configuration is retained after upgrading to t

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Upgrading cisco ise

Hello,
We are planning to upgrade our ise boxes to 1.1.1.2xx version. I want to know which repository I should use for transferring the image? Which will be faster? sftp, ftp, tftp, http etc?

Because of RNs (http://www.cisco.com/en/US/docs/security/ise/1.1.1/release_notes/ise111_rn.html#wp376240)
Before you can upgrade to Cisco ISE, Release 1.1.1 from Release 1.1, you must first be sure you have applied Cisco Identity Services Engine Cumulative Patch 3 to your Release 1.1 machine(s)
Yes we have a distributed deployment.
2 admin/monitor nodes ( one primary , other secondary, both VMs)
4 PSNs (appliances)
I did not understand this: "
the administration node took me over 5 hours to fully upgrade, so when you upgrade the PSN nodes you may want to reset the database so it doesnt take as long."

Posture Assessment passed in Error using Cisco ISE

Hi all,
I would like some help trying to understand why a client that has not been connected to the network for just over a month was allowed full network access despite the AV definitions being over 28days old.
We have 2 mandatory posture requirements,
1. Symantec Av MUST be installed
2. the AV definitions MUST be LESS THAN 28 days out of date
Currently, the machine I have is showing the AV defs as being 25th March 2013.
When I produce the detailed posture report, it even shows me that the two mandatory requirements as described above were successfully meant meaning the endpoint is posture compliant. Clearly this is not the case though...!
Is there anything else I can check on the ISE to help debug this?
Mario

Hi,
You might have two problems:
1. In ISE you have a gobal setting regarding the unsupported NAC Agent clients (Android, etc) that specifies what is their default compliance status. If the default setting is "compliant" and you don't have a provisioning rule for that client or you simply don't have client provisioning rules, any machine that doesn't fit in the provisioning rule (ie ISE thinks that is not supported) will get a compliance status of compliant event though NAC Agent is installed and the rules are not satisfied.
2. NAC Agent version problem?
I've seen in logs that you're using NAC Agent 4.9.1.6 but the latest recommended version of NAC Agent to be used with (the latest) ISE is version 4.9.0.51.
Version 4.9.1.6 is a NAC Appliance release and Cisco offers no guarantee that is 100% compatible with ISE.
Check
http://www.cisco.com/en/US/docs/security/ise/1.1.1/compatibility/ise_sdt.html#wp78131
Cisco NAC Agent Interoperability Between NAC Appliance and Identity Services Engine (ISE) Cisco supports different versions of the NAC Agent for integration with NAC Appliance and ISE. Current releases are developed to work in either environment, however, interoperability between deployments is not guaranteed. Therefore, there is no explicit interoperability support for a given NAC Agent version intended for one environment that will necessarily work in the other. If you require support for both NAC Appliance and ISE using a single NAC Agent, be sure to test NAC Agent in your specific environment to verify compatibility. Unless there is a specific defect or feature required for your NAC Appliance deployment, Cisco recommends deploying the most current agent certified for your ISE deployment. If an issue arises, Cisco recommends restricting the NAC Agent's use to its intended environment and contacting Cisco TAC for assistance. Cisco will be addressing this issue through the standard Cisco TAC support escalation process, but NAC Agent interoperability is not guaranteed. Cisco is working on an approach to address NAC Agent interoperability testing and support in an upcoming release.

Cisco ISE: Error 5411 No response received ...

Hi all,
we've been running Cisco ACS version 4.x half a year ago, but decided to upgrade to Cisco ISE. So we've made a fresh installation with our cisco partner. At the moment we're live with this equipment, but running in a lot of troubles, as we're receiving a lot of those errors each day. Once the users restart their PCs a few times the problem is solved, but at the moment its pretty annoying:
No response received during 120 seconds on last EAP message sent to the client
Steps from the detailed view:
11001 Received RADIUS Access-Request
11017 RADIUS created a new session
Evaluating Service Selection Policy
15048 Queried PIP
15048 Queried PIP
15004 Matched rule
11507 Extracted EAP-Response/Identity
12500 Prepared EAP-Request proposing EAP-TLS with challenge
12625 Valid EAP-Key-Name attribute received
11006 Returned RADIUS Access-Challenge
5411 No response received during 120 seconds on last EAP message sent to the client
Allowed Protocol: EAP-TLS and PEAP
Authentication Protocol : EAP-TLS
Actually I don't know which version we're running. Where can I check the proper release once on the webinterface?
Switches are 3750x with the following switchport configs (some things has been xxx-out), Firmware is Version 12.2(55)SE1:
interface GigabitEthernet1/0/1
description xxx
switchport access vlan xxx
switchport mode access
switchport voice vlan xxx
srr-queue bandwidth share 10 10 60 20
queue-set 2
priority-queue out
authentication event fail action next-method
authentication event server dead action authorize vlan xxx
authentication event no-response action authorize vlan xxx
authentication event server alive action reinitialize
authentication host-mode multi-domain
authentication order dot1x mab
authentication priority dot1x mab
authentication port-control auto
authentication periodic
authentication timer reauthenticate 28800
mab
mls qos trust device cisco-phone
mls qos trust cos
macro description cisco-phone | cisco-phone
dot1x pae authenticator
dot1x timeout tx-period 15
dot1x timeout supp-timeout 15
auto qos voip cisco-phone
spanning-tree portfast
spanning-tree bpduguard enable
service-policy input AutoQoS-Police-CiscoPhone
Can someone introduce anything to solve the problem, maybe some misconfiguration or improvements before starting a TAC-Case.
Thanks in advance
regards
Marc

The Global Help icon is located in the bottom left corner of the Global Toolbar in the Cisco ISE window. You may check the ISE version there.
To launch Global Help, complete the following steps:
Step 1 On the global toolbar, move your cursor over the Help icon.
Step 2 Choose Online Help from the pop-up menu.
A new browser window appears displaying the Cisco ISE Online Help.
~BR
Jatin Katyal
**Do rate helpful posts**

Using Rufus to create bootable USB Drives for Cisco ISE 3495 upgrade

I will give a try in the lab but I just wanted to know if somebody else tried this option before.

Firstable I have to said that I received a brand new 3495 Cisco ISE with version 1.3.0.876 already installed on it BUT my deployment is running 1.2.1.198 patch 3 so I had to downgrade that box.
Hi Saurav, using Rufus did NOT work. I got an installation error so I found that using DAEMON TOOL Lite (trial version), I created a virtual DVD drive on my Win 7 Laptop which pointed to the ISO for version 1.2.1.198. Then I could make the downgrade with no issues. This is a Cisco Appliance not VM.
I think the procedure indicated by cisco in the following link is INCOMPLETE:
http://www.cisco.com/c/en/us/td/docs/security/ise/1-2/installation_guide/ise_ig.pdf
I will post some additional screenshots required on that link when you are using CIMC and upgrading/downgrading the ISE using External/Virtual DVD.
Important to say that I found this mechanism using Virtual DVD the easiest one instead of the bootable flash drive.

Help with cisco ISE 1.1.2.145 patch-3 to ISE 1.2.0.899-2-85601 upgrade procedure

Need help from ISE experts/gurus in this forum.
Due to a nasty bug in Cisco ISE (bug ID CSCue38827 ISE Adclient daemon not initializing on leave/join), this bug will make the ISE stopping working completely and a reboot is required (very nice bug from cisco) . This leaves me no choice but to upgrade to version 1.2.0.899-2-85601.
Scenario:
- 4 nodes in the environment running ISE version 1.1.2.145 patch 3
- node 1 is Primary Admin and Secondary Monitoring - hostname is node1
- node 2 is Secondary Admin and Primary Monitoring - hostname is node2
- node 3 is Policy service node - hostname is node3
- node 4 is Policy service node - hostname is node4
Objective: Upgrade the ISE environment to ISE version 1.2 with patch version 1.2.0.899-2-85601.
My understand is that I have to upgrade the existing environment from ISE version 1.1.2.145 patch 3
to ISE version 1.1.2.145 patch 10 (patch 10 was released on 10/04/2013) before I can proceed with
upgrading to ISE version 1.2 and patch it with 1.2.0.899-2-85601.
Can I patch my exsiting environment from 1.1.2 patch 3 to patch 10 prior to upgrading to version 1.2.0.899-2-85601?
I look at Cisco website and patch 10 was released on 10/04/2013 while version 1.2 was released back in 07/05/2013.
I am trying to get a definite answer from Cisco TAC but it seems like they don't know either.
Question #1: How do I proceed with upgrading the current ISE environment from 1.1.2.145 patch 3 to 1.1.2.145 patch 10?
Propose solution:
step #1: make ISE node1 to be both Primary Admin and Primary monitoring. ISE node2 is now Secondary Admin and Secondary Monitoring.
         Then go ahead and apply ISE version 1.1.2.145 patch 10 to ISE node2 via the GUI,
step #2: Once ISE node2 patch 10 is completed, make node2 Primary Admin and Primary Monitoring. At this point, apply ISE 1.1.2.145 patch 10
         to ISE node1 via the GUI,
step #3: Once ISE node1 patch 10 is completed, make node1 Primary Admin and Secondary Monitoring and node2 Secondary Admin and Primary Monitoring,
step #4: apply ISE 1.1.2.145 patch 10 to ISE Policy Service node3. Once that is completed, verify that node2 is working and accepting traffics,
step #5: apply ISE 1.1.2.145 patch 10 to ISE Policy Service node4. Once that is completed, verify that node2 is working and accepting traffics,
Question #2: How do I proceed with upgrading the current ISE environment from 1.1.2.145 patch 10 to ISE version 1.2 with patch version 1.2.0.899-2-85601?
Propose solution:
step #1: Make ISE node1 the Primary Admin and Primary monitoring. At this point ISE node2 will become Secondary Admin and Secondary Monitoring
step #2: Perform upgrade on the ISE node2 via the command line "application upgrade <app-bundle> <repository>". Once ISE node2 upgrade is completed, it will
          form a new ISE 1.2 cluster independent of the old cluster,
step #3: Perform upgrade on the ISE Policy Service node3 via the command line "application upgrade <app-bundle> <repository>". After the upgrade the ISE
          Policy Service Node3 will automatically joins the ISE node2 which is already in version 1.2
step #4: Perform upgrade on the ISE Policy Service node4 via the command line "application upgrade <app-bundle> <repository>". After the upgrade the ISE
          Policy Service Node4 will automatically joins the ISE node2 which is already in version 1.2
step #5: At this point the only node remaining in the 1.1.2.145 patch 10 is the ISE node1 Primary Admin and Primary Monitoring
step #6: Check and see if there are any more PSN's registered in ISE node1 (there should not be any)
step #7: Perform the upgrade on the ISE node1 from command line "application upgrade <app-bundle> <repository>"
step #8: Once upgrade on ISE node1 is complete, ISE node1 will automatically join the new ISE 1.2 cluster,
step #9: Make ISE node1 Primary Admin and Secondary and ISE node2 Secondary Admin and Primary Monitoring,
Question #3: How do I proceed with upgrading the current ISE environment from 1.2 patch0 to 1.2.0.899-2-85601?
Propose solution:
step #1: make ISE node1 to be both Primary Admin and Primary monitoring. ISE node2 is now Secondary Admin and Secondary Monitoring.
         Then go ahead and apply ISE 1.2.0.899-2-85601 to ISE node2 via the GUI,
step #2: Once ISE node2 1.2.0.899-2-85601 is completed, make node2 Primary Admin and Primary Monitoring. At this point, apply 1.2.0.899-2-85601
         to ISE node1 via the GUI,
step #3: Once ISE node1 patch 10 is completed, make node1 Primary Admin and Secondary Monitoring and node2 Secondary Admin and Primary Monitoring,
step #4: apply ISE 1.2.0.899-2-85601 to ISE Policy Service node3. Once that is completed, verify that node2 is working and accepting traffics,
step #5: apply ISE 1.2.0.899-2-85601 to ISE Policy Service node4. Once that is completed, verify that node2 is working and accepting traffics,
does these steps make sense to you?
Thanks in advance.

David,
A few answers to your questions -
Question 1: My recommendation is to follow vivek's blog since most fixes and upgrade steps are provided there - I would recommend installing the patch that was release prior to the 1.2 release date since the directions to "install the latest patch" would put you at the version of when the ISE 1.2 was released
https://supportforums.cisco.com/community/netpro/security/aaa/blog/2013/07/19/upgrading-to-identity-services-engine-ise-12
You do not have the ability to install ISE patch through the GUI on any of the "non-primary" nodes (you can use the cli commmand to achieve this), the current patching process was designed so you can install the patch on the primary admin node and it will then roll the patches out to the entire deployment (one node at at time). I painfully verified this by watching the services on each node and when a node was up and operational the next node would start the patching process. First the admin nodes then the PSNs.
Every ISE upgrade that I have attempted as not been flawless and I can assure you that I have done an upgrade on 1.1.2 patch 3 and this worked fine, however I used the following process. You will need the service account information that is used to join your ISE to AD.
I picked the secondary admin/monitoring node and made it a standalone node by deregistering (much like the old procedure) in your case this will be node2.
I backed up the certificates from the UI and the database from the CLI (pick the local disk or ftp-your choice).
I reset the database and ran the upgrade script (since I did not have access to the vsphere console or at the location of the non UCS hardware [for a 1.1.4 upgrade]).
Once the upgrade was completed I then restored the 1.1.x database, ISE 1.2 now has the ability to detect the version of the database that is restored and will perform the migration for you.
Once the restore finished, I then restored the certificate and picked one of the PSNs
backup the cert,
Had the AD join user account handy
reset-db,
and run the upgrade script.
Once that is done I then restore the cert
Join the PSN to the new deployment
Join both nodes to AD through primary admin node
Monitor for a few days (seperate consoles to make sure everything runs smooth)
If anything doesnt look or feel right, you can shut down the 1.2 PSN and force everything through the existing 1.1.2 setup and perform some investigation, if it all goes smooth you can then follow the above step for the other two nodes, starting with the last PSN and the the last admin node.
Thanks and I hope that helps,
Tarik Admani
*Please rate helpful posts*

Cisco ISE 1.2 - BYOD Guest Access Error with Certificate

Hi all !
I'm running on Cisco ISE 1.2. I'm trying to setup BYOD (dual SSID).
Here's a walkthrough of what's happening:
1. I connect to open SSID, enter username/password and register MAC
2. I download WinSPwizard, get trust root CA but WinSPwizard error
This is spwprofilelog
[Wed Oct 01 11:27:17 2014] Installed [pvgas-DC-CA, hash: d0 ad c2 1e 19 b0 8b 61 8a 2d 81 88 da 8a a2 ca
da d3 ab e8
] as rootCA
[Wed Oct 01 11:27:17 2014] Warning - [HTTPConnection] InternetOpen() failed with code: [12038]
[Wed Oct 01 11:27:17 2014] Warning - [HTTPConnection] Abort the HTTP connection due to invalid certificate CN
[Wed Oct 01 11:27:17 2014] HttpWrapper::SendScepRequest - Retrying: [1] time, after: [4] secs , Error: [2]
[Wed Oct 01 11:27:21 2014] Warning - [HTTPConnection] InternetOpen() failed with code: [12038]
[Wed Oct 01 11:27:21 2014] Warning - [HTTPConnection] Abort the HTTP connection due to invalid certificate CN
[Wed Oct 01 11:27:21 2014] HttpWrapper::SendScepRequest - Retrying: [2] time, after: [4] secs , Error: [2]
[Wed Oct 01 11:27:25 2014] Warning - [HTTPConnection] InternetOpen() failed with code: [12038]
[Wed Oct 01 11:27:25 2014] Warning - [HTTPConnection] Abort the HTTP connection due to invalid certificate CN
[Wed Oct 01 11:27:25 2014] HttpWrapper::SendScepRequest - Retrying: [3] time, after: [4] secs , Error: [2]
[Wed Oct 01 11:27:29 2014] Warning - [HTTPConnection] InternetOpen() failed with code: [12038]
[Wed Oct 01 11:27:29 2014] Warning - [HTTPConnection] Abort the HTTP connection due to invalid certificate CN
[Wed Oct 01 11:27:29 2014] Failed to get certificate from server - Error: [2]
[Wed Oct 01 11:27:29 2014] Failed to generate scep request. Error code:
[Wed Oct 01 11:27:29 2014] ApplyCert - End...
[Wed Oct 01 11:27:29 2014] Failed to configure the device.
[Wed Oct 01 11:27:29 2014] ApplyProfile - End...
[Wed Oct 01 11:27:32 2014] Cleaning up profile xml: success
This is SCEP RA profiles
Other Cert
ACL On WLC
and policy
Please help me fix error.
Thanks.

you could create an ISE local user with a GUEST membership and provided you have your ISE password policy set so that it doesn't expire accounts, etc it would be a "permanent" guest account. we do something similiar. sponsors make temporary accounts while long-term or test guest accounts are created in the ise local identity store as guests and are processed the same way. you just have to ensure that the internal user store is part of your guest identity source sequence.

Pages in Cisco ISE 1.2 says Error code WAP00008.

When i am trying to access Cisco ISE
Pages Policy>Policy Elements>Dictonaries
i get the following error on firefox(MAC)
There was an error while parsing and rendering the content. (node.getAttribute is not a function)
Error code WAP00008.
Error on Chrome(MAC)
There was an error while parsing and rendering the content. (Object # has no method 'getAttribute')
Error code WAP00008.
it works fine on IE(windows) and firefox
but gives the same error on Chrome,
Any one else facing the same issue ?

This now seems to be across Firefox and Chrome on both Mac and Windows OS systems.. Cisco need to make sure there products can work with the updated browsers as customers cannot be expecetd to always roll back a browser version to fix a problem..... Does anyone know what the root cause might be for this issue ? Java plugins ? so customers can get a solution to allow administration of ISE across OS platforms and Browsers...

Cisco ISE 1.1.4 Error Code 500

Hello,
I just installed the evaluation of Cisco ISE 1.1.4 on ESXi 5.1.
My EXSi config is this:
4GB RAM, 80GB HDD, 2 cores, Redhat 5 32bit
I was able to install it with no problem, but when I tried to login using the web GUI, I am getting an error message stating:
Internal Error
Error Code 500.
I am able to login using the console and SSH. I already set the correct timezone for both ISE and my computer. I also tried different browsers, but I am still getting the same error and can't login at all via GUI.
Any help would be greatly appreciated.
Thanks

Here is my show application status ise output
KA-ISE/admin# show application status ise
ISE Database listener is running, PID: 3960
ISE Database is running, number of processes: 28
ISE Application Server is still initializing.
ISE M&T Session Database is running, PID: 3620
ISE M&T Log Collector is running, PID: 5785
ISE M&T Log Processor is running, PID: 6001
ISE M&T Alert Process is running, PID: 5674
% WARNING: ISE DISK SIZE NOT LARGE ENOUGH FOR PRODUCTION USE
% RECOMMENDED DISK SIZE: 200 GB, CURRENT DISK SIZE: 85 GB
KA-ISE/admin#
I have rebooted my ISE server, but I am still getting the same error message. Regarding the DNS, I have not set up my AD/DNS yet. But I am guessing I should be able to GUI to ISE server regardless of not having it connected to AD or DNS.

Cisco ISE Certificate error.

Cisco ISE 1.1.1 is given Certificate error while trying to access any of nodes. It is started after adding other nodes in to primary node. Accessing by IP's redirect to other nodes suppose if we accessing primary admin node by IP, it redirect to other nodes (secondary nodes or other nodes).
Enclosed is the screenshot of that error.

Please review the below link for more assistance on certificates & client provisioning
http://www.cisco.com/en/US/docs/security/ise/1.0/user_guide/ise10_man_cert.html
http://www.cisco.com/en/US/products/ps11640/products_tech_note09186a0080bd0953.shtml

Cisco ISE CPU/Memory Upgrade

Hello Everyone,
I have a Cisco ISE in Vmware environment and i need upgrade the cpu/memory in my Policy Service Node.
How i can perform this? Its only increase the memory/cpu in vmware machine environment?
Tks.

Rafael,
That would be what I would strongly recommend since it is not documented on what the best practices are from Cisco and with ISE database being sensitve to how the hard disk are presented, I would strong suggest starting fresh in order to rule out any stablity related issues (if you face them) in the future.
Thanks,
Tarik Admani
*Please rate helpful posts*

Cisco ISE Error, System Alarm (Colector)

Hi there,
Some Authentication erros won't show up on the Cisco ISE /Operations/Authentications Log.
There is an error on the database:
Details: Database failure (<ise-hostname>, RadiusAuthenticationFailed)
Exception:
ORA-01461: can bind a LONG value only for insert into a LONG column
Any ideas?
Thanks,
Norbert

Hi Jallaluddin
I work for Centrify Support and saw your posting. Here our analysis on checking the adlogs.txt.zip:
Server not found in Kerberos database" (reference base/adbind.cpp:495 rc: -1765328377)
That error is likely coming from the KDC - meaning there is some problem with server side SPNs
We need the following:
1) A network trace.
2) adcheck output.
3) adinfo --support output
4) Run dcdiag or netdiag on the server side.
Also we partner with Cisco and so would it possible to work with your partners and I am pretty sure they have seen this before with DC issues etc. Can you please work with them and see?. TIA
Best Regards
Raghu Srinivasan

Error during upgrading Cisco Unity Connection to SU2

Help!
I'm facing an error while upgrading Cisco Unity Connection 8.5.1.10000-26 to SU2 (8.5.1.12900-7).
When it's trying to download the SU2 file (UCSInstall_UCOS_8.5.1.12900-7.sgn.iso ) to Unity Connection after 2GB I get this error:
Error encountered: Upgrade has detected that the ISO file name has been changed from the original name. This is not allowed. MD5 Hash Value: 32:32:db:47:99:48:c6:53:12:e2:78:76:94:90:a4:1d
I tried this from multlpe FTP servers and I downloaded the SU2 file multlpe times assuming the download was bad. I also rebooted the Unity Connection server here and there assuming it was something with the server.
I first tried SU1, but that gave the same error, so I attempted to go with SU2.
Any ideas for resolving this?
Thank you!
-rya

Hi Rya,
OK...well you've certainly done your due diligence here
Did you run an MD5 check after the download to compare the file values?
I had a long look for bugs related to this issue and came up empty so I can't see
a bug being the cause of the issues here. Is it possible for you to try "burning" the
upgrade .iso to a DVD and trying again?
I am also curious why you wouldn't move straight to 8.5(1)SU4
Cheers!
Rob
"Show a little faith, there's magic in the night" - Springsteen

Cisco ISE LDAP - Error Subject userid is not found

Greetings Experts!
Problem:
I have configured ISE Admin Access authentication to a LDAP External Identity Store. BIND Tests to Primary and Secondary LDAP Server is successful. I have configured the major/top domain (DC=test,DC=company,DC=com) ) to see if a user id is found but is not. When I do the same BIND test (same service account credentials) using "ldp" utility in Windows 7 I can find the users under the Base DN Container as well as absolute path (
OU=Users,OU=TestDept,OU=TestEnv,DC=test,DC=company,DC=com) to the actual DN container.
Directory Organization Configuration on ISE:
Subject SearchBase DN: OU=Users,OU=TestDept,OU=TestEnv,DC=test,DC=company,DC=com
Group Search Base DN: DC=test,DC=company,DC=com
Error noticed on ISE Debug Log is:
Server,24/02/2014,08:13:38:869,WARN ,1225325456,cntx=0056723840,user=TESTUSER,LdapSubjectSearchAssistant::checkForErrors: subject TESTUSER is not found,LdapSubjectSearchAssistant.cpp:158
When tested on a Windows machine
c:\>dsquery user -name TESTUSER
"CN=TESTUSER,OU=Users,OU=TestDept,OU=TestEnv,DC=test,DC=company,DC=com"
Am I missing something here?
Thanks a lot in advance.
Srini

Found the problem.
After analysing various packet captures, I noticed that ISE is placing a userPrincipalName LDAP search query for the UserID provided during Logon. When I simulated the same LDAP query using LDP utility on Windows 7, it didn't give me any results however, it did if the filter was for sAMAccountName or CN. I checked the userPrincipalName values in our Domain Controller and found that we are using <userid>@<domainname> format. I then tried to login using <userid>@<domainmain>, it worked.
Note that we do have Groups and Attribute options in LDAP Identity store but those values don't come into action unless userPrincipalName search is successful. Also, I noticed that Groups and Attributes are mainly used for Authentication Policies and to reach that point/step, we first have to get a success response for"userPrincipalName" search.
I have submitted a TAC case to see if there is any way I can place a sAMAccountName search query instead of userPrincipalName LDAP filter.

Cisco ISE AD (Windows Server 2013) Authentication Problem

Background:
Deployed two Cisco ISE 1.1.3. ISE will be used to authenticate wireless users, admin access to WLC and switches. Backend database is Microsoft AD running on Windows Server 2012. Existing Cisco ACS 4.2 still running and authenticating users. There are two Cisco WLCs version 7.2.111.3.
Wireless users authenticates to AD through ACS 4.2 works. Admin access to WLC and switches to AD through ISE works. Wireless authentication using PEAP-MSCHAPv2 and admin access wtih PAP/ASCII.
Problem:
Wireless users cannot authenticate to AD through ISE. The below is the error message "11051 RADIUS packet contains invalid state attribute" & "24444 Active Directory operation has failed because of an unspecified error in the ISE".
Conducted a detailed test of AD from ISE. The test was successful and the output seems all right except for the below:
xxdc01.xx.com (10.21.3.1)
Pinged:0 Mins Ago
State:down
xxdc02.xx.com (10.21.3.2)
Pinged:0 Mins Ago
State:down
xxdc01.xx.com
Last Success:Thu Jan 1 10:00:00 1970
Last Failure:Mon Mar 11 11:18:04 2013
Successes:0
Failures:11006
xxdc02.xx.com
Last Success:Mon Mar 11 09:43:31 2013
Last Failure:Mon Mar 11 11:18:04 2013
Successes:25
Failures:11006
Domain Controller: xxdc02.xx.com:389
    Domain Controller Type: Unknown DC Functional Level: 5
    Domain Name:            xx.COM
    IsGlobalCatalogReady:   TRUE
    DomainFunctionality:           2 = (DS_BEHAVIOR_WIN2003)
    ForestFunctionality:           2 = (DS_BEHAVIOR_WIN2003)
Action Taken:
Log on to Cisco ISE and WLC using AD credentials. This rules out AD connection, clock and AAA shared secret as the problem.
2)     Tested wireless authentication using EAP-FAST but same problem occurs.
3)     Detailed error message shows the below. This rules out any authentication and authorization polices. Before even hitting the authentication policy, the AD lookup fails.
12304 Extracted EAP-Response containing PEAP challenge-response
11808 Extracted EAP-Response containing EAP-MSCHAP challenge-response for inner method and accepting EAP-MSCHAP as negotiated
Evaluating Identity Policy
15006 Matched Default Rule
15013 Selected Identity Store - AD1
24430 Authenticating user against Active Directory
24444 Active Directory operation has failed because of an unspecified error in the ISE
4)     Enabled AD debugging logging and had a look at the logging. Nothing significant and no clues to the problem.
5)     Tested wireless on different laptos and mobile phones with same error
6)     Delete and add again AAA Client/Devices on both Cisco ISE and WLC
7)     Restarted ISE services
8)     Rejoin domain on Cisco ISE
9)     Checked release notes of ISE 1.1.3 and WLC 7.2.111.3 for any open caveats. Nothing found related to this problem.
10)    There are two ISE and two WLC deployed. Tested different combination of ISE1 to WLC1, ISE1 to WLC2 etc. This rules out hardware issue of WLC.
Other possibilities/action:
1)     Test it out on a different WLC version. Will have to wait outage approval to upgrade WLC software.
2)     Incompatibility of Cisco ISE and AD running on Microsoft Windows Server 2012
Anyone out there experienced something similar of have any ideas on why this is happening?
Thanks.
Update:
1) Built another Cisco ISE 1.1.3 sever in another datacentre that uses the same domain but different domain controller. Thais domain controller is running Windows Server 2008. This works and authentication successful.
2) My colleague tested out in a lab environment of Cisco ISE 1.1.2 with Windows Server 2012. He got the same problem as described.
This leads me to think there is a compatibility issue of Cisco ISE with Windows Server 2012.

Does anyone know if ISE 1.1.3 p1 supports AD DCs running 2012, if not which patch is required ot version?
Worryingly when ISE joins a 2012 DC it states it's connected successfully, and if another 2003 DC is available in that datacentre it will perform the auths against that DC whilst actually advertising (Connections in the GUI) that it's connected to the 2012 DC. We ended up mapping 8 PSN IP’s to another datacentre which has one Win2003 servers whilst the old 2003 DC is being promoted back, the 8 ISE servers started working, even though they still advertised they were connected to the 2012 DCs in the original datacentre - I performed a leave and join on one PSN and only then did it advertise that the node was connected to a DC in a different datacentre

Another kind of error, upgrading Cisco ISE 1.1.4patch3 to 1.2

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