Another longtime Quicktime Pro user forced to buy QTPro AGAIN...

Just upgraded to Snow Leopard and I installed QT 7 with my newer version of QT, thinking that it would keep my Activation Key. It didn't and I don't have the purchase email and the Apple store doesn't save orders longer than 18 months. So, I'm forking over another $29. I hope other users keep better records than I do. This is my fault, I'm just surprised that Apple doesn't save orders older than that.

http://www.apple.com/feedback/quicktime.html

Similar Messages

  • So now I own Quicktime Pro, I can never update Quicktime?

    I decided to buy Quicktime Pro last month. Then this morning I am notified that a Quicktime update was available. As I begin installing it I am warned that I will lose Quicktime Pro should I proceed and will have to purchase it again!
    WHAT!? This is ridiculous. After PAYING for Quicktime Pro I am now unable to update Quicktime without losing Quicktime Pro. Please tell me I have this wrong.
    Is this how paying customers are treated? I would never use pirate software, but things like this almost makes you understand why some people do.
      Windows XP Pro  

    In the installation warning it says:
    "IMPORTANT NOTICE TO QUICKTIME PRO USERS:
    INSTALLATION OF QUICKTIME 7 WILL DISABLE THE QUICKTIME PRO FUNCTIONALITY IN PRIOR VERSIONS OF QUICKTIME. IF YOU PROCEED WITH THIS INSTALLATION, YOU MUST PURCHASE A NEW QUICKTIME 7 PRO KEY TO REGAIN QUICKTIME PRO FUNCTIONALITY. AFTER INSTALLATION, VISIT www.apple.com/quicktime TO PURCHASE A QUICKTIME 7 PRO KEY."
    If I update Quicktime, surely that makes whatever I had before a 'prior version' of Quicktime. I have Quicktime 7.1.6. If I update to Quicktime 7.2, in my understanding of English, anything below 7.2 then becomes a 'prior version'.
    I was going to try email someone at Apple for clarification, but they make it impossible to find anyone to email on their site.
    Thanks for the reply Dick Napoli, but can I get a 2nd and 3rd opinion as to what will happen to my Quicktime Pro if I upgrade? I really don't want to waste my money.
    Windows XP Pro
    Windows XP Pro

  • Can't play .avi file by QuickTime Pro

    I am a paid QuickTime Pro user. However, I can't play some .avi files. No images, no sound. It just pop up a window shows,
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    Then it leads me to the following page,
    http://www.apple.com/quicktime/resources/components.html?os=OSX&ctype=696d6463&c subtype=58564944
    If any of you confront this problem? And how did you resolve it?
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    You need Perian from http://perian.org/
    You should read this support page http://perian.org/#support in case you need to delete older codecs.

  • Bought Quicktime Pro and my computer died, do I have to buy it again?

    I bought Quicktime Pro back in 2006, recently my laptop died and I had to get it a new harddrive. I still have the serial number cause I bought it online. But it says it's an invalid number and I can't use it. Do I have to buy it again?
    Thank you!

    Make sure you're entering in both the user name and key code exactly as in the email Apple sent you. Any error in either, including leaving off a salutation (for instance, if the email says "Mr. John Smith") will cause the registration to error.
    Hope this helps.

  • I already have a quicktime pro key, had to reload quicktime how do i insert the key i have without having to buy the program again

    I already have a quicktime pro key, had to reload quicktime how do i insert the key i have without having to buy the program again

    QuickTime Player -> Edit menu -> Preferences -> Register
    Enter in the user name and key as sent to you by Apple.
    For any future questions about QuickTime, those will usually get the quickest response if posted in the QuickTime forum.
    Regards.

  • If I buy Quicktime pro will it be a multi region DVD player?

    I am looking into buying a region free dvd player - if i upgrade to Quicktime Pro does it mean it will be able to play any DVDs? Otherwise does anyone know of another??

    I am looking into buying a region free dvd player - if i upgrade to Quicktime Pro does it mean it will be able to play any DVDs?
    No, QT is not a DVD playing app whether keyed for pro use or not.
    Otherwise does anyone know of another?
    DVD player apps play DVDs for whichever region your DVD hardware device is set.

  • If I buy Quicktime PRO...?

    Will I be able to...export my .wmv movies to idvd, imovie or Final Cut as another format?
    I can now but since i haven't purchased Flip4mac the flip4mac website comes across the preview screen of idvd, imovie and FCPE. Does quicktime pro solve that problem by having the option to convert the .wmv file to another format? Or do i need to buy Flip4mac?
    Another thing i would like to do is take my downloaded music videos that are mostly in mpg to dvd. Would Quicktime PRO allow me to export what i'm watching on it to a compatible format for say idvd?
    Can i download quicktime pro from the internet or does it have to come through the mail as i'm trying to finish a project tomorrow?

    Paid upgrades of Flip4Mac are required to convert WMP formats.
    QuickTime Pro can't export audio from MPEG 1 or 2. Use MPEG Streamclip.
    Nothing to download. The registration info comes in an email.

  • HT2240 I purchased a QT Pro Reg. Code Key. When I install it in the QT Preferences Panel, I get an: "Invalid Registration" note at the bottom, next to the "Buy QuickTime Pro" button to the right. Both on a desk top and a laptop. Win 7, QT version 7.7.1. N

    I purchased a QT Pro Reg. Code Key. When I install it in the QT Preferences Panel, I get an: "Invalid Registration" note at the bottom, next to the "Buy QuickTime Pro" button to the right. Both on a desk top and a laptop. Win 7, QT version 7.7.1. No joy! I've been on the phone with Apple for a little more than an hour, so far. They have my money. anyone have any Ideas? Just kiss the thirty bucks goodbye?

    You,Sir, are "The Man"! I followed the instructions and - viola - Joy in Mudville. Thank you, keep up the great work. Even the "Apple" people don't seem to know this. I was on the phone with them, passed from one to another, for over an hour. While waiting I stumbled on your advise and I was made free! If they ask you, charge them a mint for the information. You Sir have gone where no Apple has gone before.

  • I downloaded Lion from the app store on to my iMac and did not save it to a thumb before installing.  Do I have to buy it again to install on my Macbook Pro and iPad or is there another way to do that?

    I downloaded Lion from the App Store on to my iMac and did not save it to a thumb before installing.  Do I have to buy it again to install  it on my Macbook Pro and iPad,  or is there another way to do that?
    All my electronics are about a year old.   iPad is Model MB293LL (4.2.1) only wi-fi - no phone.
    MacBook Pro is  OSX 10.6.8 Build 10K549.  Also have an AT&T iPhone that I basically use as a Palm, since I changed carriers.
    Thank you for your help. 
    ps: I got an error message and it looks like this did not get posted the first time.  2nd try.

    Open the Mac App Store on your MacBook Pro
    Hold the Option key and click on “Purchases”
    Hold the Option key and click on “OS X Lion” from the purchased app list
    “Installed’ should now say “Install” which allows you to download OS X Lion.
    This assumes you are using the same Apple ID on both computers.
    Lion does not get installed on an iPad. It runs iOS.

  • Why buy Quicktime Pro?

    What are the advantages of buying Quicktime Pro? I ask this is this folder becuase I was planning on using Quicktime to import video. Other than that, any reasons why I would want it? I could care less about watching movie trailers fullscreen etc....
    thanks all

    Thank you guys.
    You have answered my questions. I do remember someone telling me that QT was somewhat rudimentary compared to FCP, but that has been a while.
    If I wanted to still use the liscense, where is it located on the packaging?? Or is it imbedded?
    I also just realized I posted my question in the wrong folder, sorry. But again, thank you for your help!!
    Resolution, Use FCP for import, and do not bother with QT.

  • Downloading mp3s and getting only the exhortation to buy quicktime pro

    Hi there,
    I do IT support for distance ed. students at a university, and some of them who are PC users are having trouble downloading mp3 files of lectures. When they right-click, there is no option to 'save target as', only the invitation to purchase Quicktime Pro. It's my understanding that it SHOULDN'T be necessary to purchase this product in order to download these files. What can I suggest that they do to remedy this inability to download mp3s?
    Thanks in advance.
    kcparker

    This is the note I got back from my tester. Any other thoughts?
    That is not working for me. It is a little different path to get the location but I think I did what you were instructing.
    QuickTime
    Edit-Preferences-Quicktime preferences
    Browser Tab
    MIME Settings
    MP3-MPEG layer III movies and streams and put a check in the boxes, MP3 audio and MP3 playlist
    But it still only gives me the PRO save as source option.

  • Quicktime pro 7.1, Do I have to buy this again just to upgrade??

    So I bought quicktime 7 Pro when it came out and now I keep getting a software update that tells me to download quicktime 7.1. Does this mean that I have to buy a whole new key to use 7.1? This seems wrong. I'd like to use 7.1 but not if it is going to cost me an extra $30 everytime quicktime comes out with a new product. please help

    if you had a QuickTime 6 pro key, you would have need to buy a new key for 7. but you should be fine if you've already got a 7 key.
    Quicktime Pro versions 6 and 7 FAQ

  • Quicktime Pro 7 user guide?

    I recently purchased QT 7 Pro and was wondering where I might find an in depth user guide to explain some of the advanced settings i.e. codec settings/encoding strategies when using the export function. I would like some in depth explanations of things like the difference between profiles when encoding to H264 (baseline, main, extended etc), and the difference between using H264 via the 'Movie to Quicktime Movie' or 'Movie to MPEG4' option, and many other things.
    I tried on the support page on the apple site but the relevant link is dead!
    Any help appreciated
    Thanks

    Yep. It's gone and the link is dead. There is a new "Windows" user guide but the older Mac one I can't find. The apps are nearly identical on both OS's.
    http://developer.apple.com/referencelibrary/QuickTime/index.html
    They must be rewriting it to update for last months changes (the iPod effect).
    I've read nearly every file I could get my hands on. Most shoot right over my head as they are written for programmers and there is no explanations of the various codecs and options in most docs I could find.
    I got so frustrated I wrote my own 250 page PDF named "QuickTime Pro: Explained" and am updating it to include the newest features found in version 7. Almost ready to post this newer version (a few more days) and buyers of the current version will get a free upgrade when I post the revised PDF. It will be about 30 pages longer and include new tutorials for the iPod as well as dozens of version 7 screen shots.
    Each time I'm ready to post the newer version Apple has updated QT 7. The newest features revolve around H.264 and the iPod settings. The current book offers an average QT Pro user some basic understanding and a complete list of all the codecs and settings found in QT 6.5.2. The new PDF will become two books in one. You can find a link to the download page by viewing my Public Profile.
    *Notice* I may benefit financially from the link. The PDF costs $12.

  • I m living in india, how can i buy quicktime pro licence key ?

    I tried several times to buy quicktime pro but i can't because i m living in india. in the online store it shows the united states instead of india, kindly help me

    Sorry, but it appears that QuickTime Pro keys are not available in India. Why that is I don't know.

  • How can I buy QuickTime Pro?

    Hi @ll,
    can someone guide me through this website? I've tried several times fill up store biling information. There is fixed permanently "United States" country and I'm from Poland. Any tips how can I change this will be welcomed?
    Thanks in advance
    Message was edited by: LetsPlayColors

    DO you have the free Quicktime player?
    You can buy Quicktime Pro from the Help menu.
    I haven't done so myself so I can't talk you though it.
    If you don't have the free player, you can download it from:
    http://www.apple.com/quicktime/download/win.html
    If you don't want iTunes, be sure to download the version without iTunes.

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