Another mini just went dead

Question

I have been reading a few threads about iPod mini's that went dead. That's because I have the same problem with mine and clearly it doesn't seem to be that exceptional. I have my mini about 14 months now which means it's out of warranty. I'm not using it very frequently, only when I'm travelling and once in a while in the gym. Last time I've used it was about 3 weeks ago and everything was normal. I wanted to charge it again for my next trip to the US this week but it just isn't working anymore, apparently it just went dead. My local Apple store said they can't do anything about it and since it's out of warranty, they cannot replace it, which I can understand. They offered me a new mini for a lower price, but I think it's still too much for a replacement only 2 months after warranty. I also don't understand why they didn't tell me about the battery replacement plan, about which I just read on the site. I requested to buy a new nano for a lower price in exchange of the mini, but they refused.
Anyway, it seems there's nothing I can do except complaining here and share this with the rest of you. Obviously, I'm very disappointed that I lost my mini just a few days before my trip, not to mention the money spent on an item that went useless too quickly. But also, this was my very first Apple product, which I liked so much and made me excited about the rest of Apple's stuff. I was planning to buy an iBook, I was looking forward to the next generation iPod (maybe after nano?).
The thing is, I didn't damage it at all, it actually still looks new, and nothing happened with it. It feels very unfair because I cannot put the blame on anyone. However, if this is how Apple products work, I don't think I'll spend another penny on them.

Answer 1

JL4, thanks for mentioning the possibility of resetting my iPod. That's what I did and my mini is working again! I know it makes me look like a complete moron after complaining about it, but just consider: I went to the biggest Apple Centre around and they said it was dead themselves!
And Carl Worlf: I was not in a real huff. I was only very disappointed because it's so unfair that it just stopped working, seemingly without any reason. I always treat my stuff with good care. My mini was perfectly working at one time, the next it didn't respond to anything anymore. Well except then the famous reset method.
Finally, I think it's fair to blame Apple support for a) not mentioning (their own!) battery replacement program (I knew because I found it on the web when returning from the Apple Centre), and b) they apparantly don't know how to reset an iPod.