Another one who can't Install Itunes Version 6
I am trying desperately to download Itunes version 6. Everything was fine until I downloaded the update and now I cannot get Itunes to install. I go through the entire install process, and everything seems fine, until the very last page and a popup comes up saying "Itunes has encounted a problem and has to close..." When I try to open Itunes this popup occurs.
hi Sakmak!
"Itunes has encounted a problem and has to close..."
check to see if your Quicktime currently launches. if quicktime gives you an error message when you try to launch it, first try the following technique:
iTunes 6 for Windows unexpectedly quits when opened
... but if no joy with that, let's try a careful standalone QT 7.0.3 reinstall. download and save a copy of the QT installer to your hard drive. (we'll run the install from there rather than online.) switch off all antivirus and antispyware applications prior to the install:
Quicktime 7.0.3 Standalone Installer
if you get an error message on the standalone QT install, let us know what it says. include error message numbers if you're getting any.
if after the standalone install itunes and/or QT still don't launch, BUT you no longer get any error messages associated with the failure to launch, post back to let us know the results of the following observations. (there are three main causes of "error-less" launch failures, and the observations will help with sorting out which treatments we try applying first.)
reboot the PC. open Task Manager to the Processes Tab. now launch itunes again.
does an itunes.exe process appear in Task Manager? if so, does it persist in there or does it disappear after a few seconds?
keep us posted.
love, b
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