Another Parental Control Bug

To start with, these sites worked fine before the upgrade.
Both of my kids enjoy the webkinz website ( for what reason I do not know!!!) but when one clicks logon it works fine. The other one get's blocked, even though it's been permitted in parental controls, it says it's been blocked. I tried adding it onto his bookmark bar again and again and though I was able to book mark it, it still restricted access to it. I logged out, logged in, tried everything I could think of ( and I'm a pretty advanced user) and even added the site to his permitted sites list under my logon via parental controls.
Any other thoughts?

Same exact effect here. I went so far as to add the IP addresses individually to a bookmark in case that would help. I got logged in, but then the page popped up with just the background and no content.
Tried it again, and went back to the 'this url not authorized'
If you're not careful, you can get into an infinite loop of authorizing. I got stubborn and 'authorized' the same page over and over for about 15 tries and still no fix.
What's worse is when it blows up is hit or miss. Sometimes when clicking the logon button it'll go to the logon screen, but after entering the name and password will say the servers at webkinz are broken
Worked fine in Tiger Safari with full parental controls on.

Similar Messages

Parental Controls bug in Mountain Lion 10.8.2

For years I've used Parental Controls, not to restrict my daughter's web content, but to limit her time on the computer. But tonight I upgraded Mountain Lion from 10.8.1 to 10.8.2 and something broke.
Suddenly every secure web page she tries to access (to include google, gmail, amazon, etc.) fails. It says "Parental controls restricts access to secure websites".
A little hunting around turned up the following Apple Knowledge Base article: http://support.apple.com/kb/HT2900 that says "https note: For websites that use SSL encryption (the URL will usually begin with https), the Internet content filter is unable to examine the encrypted content of the page. For this reason, encrypted websites must be explicitly allowed using the Always Allow list. Encrypted websites that are not on the Always Allow list will be blocked by the automatic Internet content filter."
I understand that logic however that should NOT apply to me since I'm not trying to automatically restrict her adult web content or create allowed/blocked site lists, etc. She has *unrestricted* web site access, so the Internet content filter shouldn't even be in play here.
Just to get this up and running, I did type the Admin account and password in at the prompt to let her gain access to the web pages. However that did not work. Even though it said it would now allow access - it did not.
I also tried going into Parental Controls, turning ON web site filtering, going into Custom, and adding in approved secure web sites (google, etc.) Even *that* did not work.
Everything was great until 10.8.2 came along but now her account is for all intents and purposes unusable.
Help? And thanks.

Same problem here. Apple seems to be neglecting the parental controls. First, they broke X11: http://xquartz.macosforge.org/trac/ticket/439. 10.8.1 didn't address that problem. Not only does 10.8.2 not address the X11 bug, it actually breaks secure web browsing!
Just to add a little more information, secure browsing on Safari seems to work OK for me once authorized. However, neither Firefox nor Chrome work with any secure site even after they have been authorized. Unfortunately, my daughter's school site is secure and it doesn't work on Safari so her Mac is useless for school now.
Looks like I'll have to restore using Time Machine and not update again until I know this has been addressed.
Apple, I'm not impressed.
Mike

Parental control bug

Lion parental controls has AT LEAST one bug. I limit the access time to my daughter. Then it expires. I try to increase, but since they are logged in, it won't update. So they are in limbo. Next, as admin, I try to FORCE logout of their account but this is not a supported feature. So, we rebooted. But after reboot, account is still locked out. Only solution is to remove parental controls. GEESH! This is ridiculous. So, tell me, exactly what is the workaround for increasing time for an account?

If you want parental controls there are much better ways to go about it without too much of a problem. The parental controls in the router are very limiting.
You can sign up for an opendns account and change the router to use the opendns name servers. You can then filter what you do't want your kids to get to by content type. It's also free. Onceset up simply do an ipconfig /renew (or just restart them) on the windows systems you want to use the new setup. If you are a linux user I will presume you already know how to do this.
If you optionally don't want yourself to be under this umbrella you simpley have to change the DNS server IP on your computer to whatever the router IP is (ie. 192.168.1.1) or use someone elses like googles at 8.8.8.8.

Parental controls bug with 10.6.4 and Safari 5?

When Safari is locked in Parental Controls it only opens approved sites. If a user tries to go to a non-approved site a dialog appears allowing an admin to add the site. If the admin authorizes ongoing use, the site should be added to the Safari bookmarks bar.
That's not working any more. The site is not added. THe Admin has to drag the url to the bookmarks bar and reauthenticate. If the admin does not do this the authorization will not stick.
Anyone else see this?

Hi Carolyn. Is there any special reason repairing permissions would work for this? I stopped doing that years ago since I never had it fix anything. (OS X Permissions have deep and seemingly intractable problems, but the repair function doesn't seem to help.)
Thanks for the OpenDNS tip. I have used them in the past. Their new family filter is a good feature, but it's just a packaged version of their standard filtering (and it will have the same problem with local address drift as their standard feature - OpenDNS fails when your public IP address changes, you need to run a DNS updater). I need finer grained control than OpenDNS offers.
Apple seems to break Parental Controls with abandon. Sometimes I think the engineers hate PC.

E4200v2 - Parental controls bug

After seeing reviews and doing some research i went for the v2. If only i knew then what i know now. Range good. Speed good. Parental controls however were written by a 12 year old. For example you can turn the device off at 9pm and on again at 6am on weeknights but at weekends you have to turn it off at midnight. Excuse me what !! You can't disable them at weekends unless you disable weekdays as well. So what do linksys say about this. Well simply nothing. There are no firmware updates, no support, and their live chat is outsourced to some place that doesn't understand english.

The Parental Controls feature allows you to restrict Internet access for some users within your network. Specifically, you can block Internet access for up to five (5) users.
Selecting Specific times allows you to set a particular time range for blocking Internet access. The range may vary, as indicated by the School nights and Weekends section. The drop-down options for these sections have a start time range from 12nn-12mn and have an end time range from 12:30am-11:30am. You cannot set any time range beyond these given values.
Here is the link which will help you in setting up Parental Controls using the Linksys wireless-N router's: http://www6.nohold.net/Cisco2/ukp.aspx?pid=93&login=1&vw=1&app=search&articleid=23411&userrole=Links...

Yet another parental control issue

Since the initial set up of my broadband on Thursday I have been unable to access Twitter, Facebook or instragram. It seems that I'm not alone with this problem so I'll spare the details. Any help would be gratefully received as daughters are driving me mad because they can't access their facebooks.
Many thanks

See this link and in particular the part I've copied below which goes someway to explain what the moderators "can/may" do
https://community.bt.com/t5/Announcements-Terms/Change-of-Mods-Contact-Us-link/td-p/931648
"The forum is a customer to customer environment and moderation intervention is normally reserved for back end or account specific fixes that community members will never be able to resolve, there are members of the forum who have had similar experiences to you and the wealth of knowledge on the community is valuable to all BT customers, we have a great team of community leaders who are here to help and many other users who have a whole host of knowledge between them."

Safari + Parental Controls Enabled = Problem

Not sure whether to post this in Safari or Snow Leopard. Just wondering if anyone has run into the infamous (for me at least) Parental Controls bug that was present in 10.5 and now it seems it's found a way into 10.6.2. I tried to checkout today at the Apple Store online and also at Wal-Mart to get a black friday deal, neither of the processes would go past the "Check Out Now" button where you would enter your address information. I switched to my Guest user account and magically it worked. Remembering that i could not connect to the iTunes store in 10.5 with parental controls enabled i tried disabling the parental controls for my user and voila! It works. Has anyone else come across this? Nothing big just annoying to have to switch users.
Additional info: I only use it so i won't delete dock icons no internet access is limited and nothing else is set except for cannot change password. I tried it with FireFox (don't use it regularly just downloaded it) and got the same result, would not go past to the checkout.
Thanks!
Richard

K T wrote:
This one?
http://forums.macosxhints.com/showthread.php?t=84368
It's a similar problem
The problem in 10.5 was discussed here also:
http://discussions.apple.com/thread.jspa?threadID=1512896
It's not a big deal, just a bit frustrating, i do order online a lot.
Since you went to the trouble to ask here, I'd think that not being able to use some of the sites you mentioned would be more important - do you need instructions on how to initiate/replace dock icons?
Haha! No, i've been using Mac OS X long enough i know how it works.

Mac OS 10.6.7 Parental Control Time Limit Bug

My son is able to get around time limits on parental control. If he is out of time and requests me to authorize additional time, he has found a way to get it extended (reset). If I give him permission to use the computer for 15 minutes and he logs out with 1 second to go. The Mac resets its clock for another 15 minutes. If he logs out sooner, the clock is correct and only allows him to have the remaining time.
I have seen posting of similar problems for older versions of Mac OS. Does anyone know of a patch for this problem?
Any assistance would be appreciated.

I have a similar issue. The time limits seem to work fine on my computer for both of my sons. However, my 14 yr old just bought a new MacBook and I am the Administrator and set time limits on his new MacBook and they worked for about a week. Either he has figured out a way to circumvent them (he swears he hasn't) or there is some bug.
This has been a issue for a very long time according to some other threads I have seen. I wish Apple would do something about it or at least respond. The Parental Controls were a big reason we made my son buy a Mac and not a PC.

Bug Windows 8.1 upgrade from Windows 8 - Parental Control - Shift in Caldendar

Hi,
since I have upgraded the PC of my son from Windows 8 to Windows 8.1,
I have discovered a bug regarding the parental control features.
Everything was working fine in Windows 8.
In Windows 8.1, the software has a shift regarding the settings for opening hours.
For instance if we are Monday, it will apply the settings of Tuesday.
The clock and calendar is obviously properly set
Is anyone has seen the same issue ?
any fix ?
Best Regards
John

Hi,
PLease check if your PC region is consistent with the real region.
Then recreate the child account for test.
If it works, please re-apply these settings.
Karen Hu
TechNet Community Support

How do i view websites visited parental controls on another computer

I set up parental controls on the computer and it said I was able to view what the child was looking at by another computer and I'm not sure how to do that.

slyfox4 wrote:
Is there anyway to be able to open both of my iPhoto libraries that are backed up on my hard drive with both my computers?
You can't open them with iPhoto but you can view and restore individual photos in the backups. See the gray box towards the end of Time Machine - Frequently Asked Question #15.

Mac: Firefox software update process will not authorize in parental controlled account-Bug?

OS: 10.7.5
Firefox 20
Parental Controlled user account: Firefox and Firefox Plugin processes are checked in parental controls. No other Firefox processes are visible.
When logged into parental controlled account, user launches Firefox from the Dock. Message appears:
You do not have permission to run Firefox Software Update. Admin required authorization.
Admin clicked Always Allow, entered admin name & password. Firefox would not launch.
Logged out of Parental Controlled account.
Logged in to Admin account.
Launched Firefox. "About Firefox" shows Firefox up to date.
Logged out.
Logged back into parental controlled account.
Firefox opens.
Is this a bug or is there some other reason the admin authorization failed?

I have a student that is having the same issue. Whenever she attempts to open Firefox, either from the dock or applications folder, she gets the permission error. I tried this under an admin account and get the same error, and it will not go past it, even with the admin user/pass. A strange icon appears in the dock for a second and the disappears, but Firefox never opens.
We have around 1600 student laptops in the school and I am seeing this on one of them. I have confirmed that she is running the latest version of Firefox and have tried to clear out the preferences, but there don't appear to be any.
Does anyone have anything useful to add to the conversation? Tyler just doesn't seem to be grasping the issue.

If I were to set up Parental Controls for the only user on a MacBook, would I need to create another, separate account?

Parental controls

Welcome to Apple Support Communities
It is not possible to set parental control on the administrator account, so you have two choices: create a new user account to apply parental control or use the Guest user for that. You can set parental control in System Preferences -> Parental Control

Parental controls a disaster under Lion

Since installing Lion, my son's managed account has been a disaster. I use Parental Controls to automatically filter web content. This has always worked well in the past. When he encountered a site that was questionable, Snow Leopard asked for my credentials to add it to the approved white list. This includes all secured (https://) web sites, which Parental Controls consistently and intentionally blocks, because the browser/OS can't appropriately filter for content on secured connections.
In the modern age of web browsing, however, hundred of companies attempt to install cookies, use invisible images (or other "bugs") or otherwise track Internet usage to sell to marketers. Many of these cookies and bugs make secured (https://) calls to their host domains, either to secure the user's personal data they are transmiting (probably their story) or to hide the information they are transmiting so we users won't know what they are tracking about us (probably the reality).
Either way, every time my son visits a web page from any even remotely popular site, a dialog box with a laundry list of of secured domains he has (in Safari's words) "attempted to access" appears. Dismissing the box is not helpful. Another appears every time he moves to another page. It is an incredible annoyance for both him and me.
I've blocked cookies from most sites in the Safari preferences. I've installed the Ghostery extension to block most of the "secret" marketing related traffic affiliated with most web pages. (I swear, if most people saw how many third-party companies track their private Internet browsing, they'd probably suffer anxiety attacks and never use the Internet again.) The problem seems a little better, but still isn't totally gone.
Any suggestions would be most welcome.

I to have issues with "Parental Controls", it seemed fine with Lion and even 10.8 but now on 10.8.2 skype sems the worst culprit (perhaps it the softy roots) it keeps posting the same requests tht is one for msnmessenger.msn.akadns.net and the other the other is for Skype itself even when I grant permission the same requests keep coming up it interferes with web browsing since when the requests appear they demand action over everything else.
My son is just 14 and he has reached the age where it is vital that there are limitations on his use . The biggest neede for control over a` Spanish social site Tuenti which he received **** from a so called friend which rekindled the need for control and particular to block this site.
Has anyone found a solution to this loop of permissions in the past I set it added approved sites probable about 20 of them then forgot about it .
I switched the controls off yesterday to see if it would reset and cure the situation no improvement plus my son erased his browsing history so it is obvios I need to keep the controls in place.
The only other thought will be to use Little Snitch to control the computer.
Any thoughts anyone!

Dashboard stops working when parental controls enabled

Don't say this is answered because the workaround suggested in another topic does not work. This needs to be fixed soon - very annoying. Here are the steps to reproduce.
1. create 2 accounts.
2. enable parental controls on one of them.
3. set a time limit on the controlled account.
4. login to the non-controlled account when the controlled account does not have access.
5. access dashboard.
6. note that it does not work (no widgets come up and you cannot add them back)
If you try the workaround it is only temporary and you lose all your widgets the next time the controlled account is locked. I think there is more than one way to reproduce this but is the most common. Also, the workaround doesn't always work. I think this is a serious bug that fails the "it just works" test. This was my first OS X purchase and probably my last if these type of bugs continue to go unanswered.
Model Name: Mac mini
Model Identifier: Macmini2,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 1 GB
2 admin accounts
2 controlled accounts

I had the same problem, Safari would not open at all in the accounts that had parent controls enabled. I resolved this by going into the admin account and making a copy of safari then pasting it into the library folders as well as the application folders. You can also paste a copy of safari into the other user accounts (desktop) from the admin account. Once that is done, open the parent controls system (check the applications to allow) Internet tab then check safari. Hope that works for you

Using ARD to copy Parental Control Whitelist?

I'm relatively familiar with ARD and use it to manage many aspects of a 50+ mac school. Older students have accounts (and thus Parental Controls) managed by Snow Leopard Server, but each computer also has a local account which is managed by the Parental Controls on the local computer. Unfortunately Parental Controls in Snow Leopard turn out to have a rather disasterous bug which prevents connections to secure sites. This is causing havoc when students try to use the state-mandated testing sites. We of course filter at other levels, but we have to have Parental Controls in place in this account.
All I wish to do is use ARD to copy whichever files are necessary to copy a master "Whitelist" to each of the client computers, but I've had no luck whatsoever figuring out how to do this.
So, let's say "Master" is my master computer and "Clients 1-50" are the rest of the systems. I should be able to go into my "Master" computer admin account, access Parental Controls for my "master copy" of my "localstudent" account, set the whitelist for that account, and then copy the necessary files to every client machine in a few seconds using ARD.
Can anyone please (PLEASE) tell me which files I need to copy?
Thanks in advance!

I've located a couple threads on this topic here and at other forums, but the solutions are always absurdly complex and cumbersome (and, the ones I've tried returned errors, so no go anyway). Every setting on a computer (other than those few in firmware, such as your Startup Disk preference) have *got* to be in a file of some kind somewhere, and thus should be able to be copied from one computer to another.
Does nobody know where this darn whitelist file is stored?
(I don't need to copy all Parental Control settings, just the whitelist, but I sure don't want to have to add multiple exceptions to 50+ computers just to get around Apple's stupid SSL bug with parental controls.)

Another Parental Control Bug

Similar Messages

Maybe you are looking for