(Another) Problem with HP Photosmart - reinstallation

I have a Photosmart C5280 All-in-One and a MacBook Pro, with 2.4 GHz Intel Core 2 Duo processor, using Mac OS X 10.4.11.
Scenario this morning:
The printer will photocopy, but there is no connection between the printer and the computer, it is not a problem with the usb cable connection. The computer will not send anything to the printer to print, and the scanner will not end anything to the computer.
I repaired permissions using disk utility at least three times this morning. (I do it fairly often anyway).
Scenario now:
I have now uninstalled the software, using the HP uninstall programme, but then deleted the remaining items manually as instructed in the section on the HP site for Macs and uninstallation. I have also emptied the trash.
Sadly however, it has made absolutely no difference. Whenever I put the installation disk into the CD drive, I can only get as far as identifying the printer. There are no printers listed, and when I tick the box, it comes up with Photosmart C5200 Series, which is correct. But the next continue box is then greyed out. (I'm wondering if following the HP instructions was such a good idea now).
I am now stuck. I have uninstalled and can not reinstall. I have used these two together for the past year (or more) without any problems. When I initially installed, it worked fine. No problems at all. I have not recently changed any software or upgraded anything on the OS. The two were communicating last week, when I did some scanning and printing.
Confession: I had the first problem (no scanning/printing) a couple of weeks ago, and decided to look in trash to see if I had mistakenly got rid of something and found an hp file in there. Pulled it back out. All worked fine again. But today, total blip, and no hp files in trash.
I would be grateful if anyone could suggest a solution. I'm capable of following instructions. Oh, I have mailed Hp, but I've had no response so far. I have also looked through the stuff on here, but haven't found a similar problem, ie the connection just disappears into the ether.

I had a response from HP:
1) Was the printer powered on? It needs to be turned on.
2) Was the USB plugged directly from the back on the printer to the Mac? You are not using a hub, airport or a USB cable more than 10 feet long?
3) Power cycle the printer. Disconnect the power cord from the back of the printer. Wait 10-15 seconds and reconnect the cord. Power on the printer. Was it found?
4) If not, restart the Mac. Once you are back up, if the HP setup Assistant does not automatically launch you can launch it by clicking on Hard Drive > Applications > Hewlett-Packard > Utilities or Device Utilities > HP Setup Assistant. Double click to launch. Was it found?
5) If not, plug the USB cable into a different port on the computer. Was it found?
6) If the printer is still not found, check the system profiler for the device. Click on the Blue Apple in the upper left corner, then About this Mac. On the next screen click on More Info. On the System Profiler screen, click on USB under Hardware. On the right is the printer found under USB device tree?
7) Another thing we need to check is when you installed the software did you select the correct device. The newer printer software may contain multiple products. If you did not select the correct device during the install, the computer is looking for a different device and not finding it. To check this, run the HP uninstaller. Open Hard Drive> Applications > Hewlett-Packard > HP Uninstaller. When you get to uninstall selected device, what printer is listed. If it is not you model series, run the uninstaller. Quit the uninstaller when complete, disconnect the USB cable and restart. When you back to the desktop, empty the trash, and reinstall the software. Wait for the option to select your device!
I want to be sure the troubleshooting steps I provided resolve the issue. If the issue continues, please reply to this message with the results. We will be glad to assist you further.
It was not unreasonable, but I had checked the box that said Intermediate (level of computer knowledge) - so I thought asking me if the printer was turned on/checking the ports/ etc etc was a little basic.
However on browsing this forum for similar probs I noticed a reference to Printer Setup Repair (it may have been one of your suggestions BDAqua to a different problem) so downloaded it for a free trial. Although I regularly verify and repair permissions with disk utility, I tried with Printer Setup Repair, and got this message:
Monday, December 15, 2008 12:16:04
Starting permission verification and repair, omitting localized files...
The file /private/var/log/cups/page_log is missing!
The directory /usr/include is missing!
The directory /usr/include/cups is missing!
The file /usr/include/cups/cups.h is missing!
The file /usr/include/cups/http.h is missing!
The file /usr/include/cups/image.h is missing!
The file /usr/include/cups/ipp.h is missing!
The file /usr/include/cups/language.h is missing!
The file /usr/include/cups/md5.h is missing!
The file /usr/include/cups/ppd.h is missing!
The file /usr/include/cups/raster.h is missing!
Recreating symbolic links...
Done.
Verification complete.
837 files examined. No problems were found.
11 missing files/directories found during the verification process. They may be responsible for certain printing problems. Printer Setup Repair cannot replace these items. Please refer to the log file for a list of the missing files/directories. You may need to reinstall OS X to resolve your printing issues. Certain files and directories are deleted when using the Reset Printing System option. These files and directories, if required, will be recreated during normal printing.
That message would explain why, the last time I had a problem, it was resolved with reinstalling OS X. What I don't understand is why a file suddenly disappears? Perhaps I need to move my queries to one about OS X? (I have OS X on my other Apple and no probs there.)
Anyway, thank you for your responses and if you have any further advice or suggestions, I would be happy to hear.
ST

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ahoi!
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i haven't got any problems until now, it's just that when i am re-renaming the file back to "plxcore.plx" it isn't working again... weird O_oMessage Edited by Quichybo on 09-4-2005 02:09 PM

okay, now i recognised that i dont have real eax anymore, it happens that when i start an programm that uses eax, for example unreal tournament 2004, i just have no sound. what a shame.
plxcore.plx is just in that temp directory i extracted it to when i had to do it manually cause it was needed in the installation.
than i have the renamed version in the shared files directory in my creative folder...
both were last changed at :09, on 2th november 2002
edit:
WOOOHOOO!
great, i just checked when he last READ the file and i saw that it was still in use (i mean the file in that temp directory), i deleted it and i now have full eax in UT2004
let's hope that my computer will survi've a reboot...
i will try now, if i aint gonna edit this message for some hours u will see that it didnt work. see you!
okay, it worked, nice one and thanks for your help so far. but i still would like to know what you were up to and if i will need that *not good* file for some process except uninstalling..Message Edited by Quichybo on 09-4-2005 04:43 PM

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Bill Hunt was able to help me out at the time by confirming that the files weren't conforming - boom boom! That is, all the clips I wanted had been dropped in, but the conforming of the videos had not completed, because I never noticed the little blue progress bar lower-right.
As advised, I tracked down the dodgy PEK and CFA files that had been created incomplete, deleted them, dropped the clips back in to the project, went and made a cup of tea until the blue progress bar stopped running, and the problem was solved.
Now it's back. Not only that, but I cannot find any PEK or CFA files relevant to the project where the problem is occuring. A search yields no results for such files on my hard-drive for today!
(I also note that all such files now seem to have shifted to being stored elsewhere on the harddrive, and not in the originally nominated 'scratchpad' where they were stored during the first round of difficulty.)
I deleted all files and folders I could find that were created today associated with the project the problem occured in, and the project istelf, rebooted, created a new project, and dragged the original videos into it. No conforming occurred! Sound dropouts are identical. Somewhere on my system it would appear that some faulty conforming record relating to these files has been created, but I have no idea where it is, or why it no longer appears to be stored as a CFA of PEK file.
Any ideas? It's doing my head in!
regards,
Bill

Hello JJVANKA,
it might be that the %%pluginname%% plugin is possibly outdated. Could you please check the following:
#Go to [http://www.mozilla.com/en-US/plugincheck/ the Mozilla plugin check site]
#Wait for the plugin check to complete.
#If any plugin is outdated, go to the Website of the plugin to download a recent version!
Kind regards,
Tobbi
Firefox Support Volunteer

Yet again another problem with Firefox Beta and Hotmail

So, I think the new version of firefox 4.XXX does not like hotmail or vice versa. When in hotmail and composing a new message, I cannot add attachments at all. I once again verified that I had this ability in the most current version of Firefox and in Safari. Everything works fine. Did the usual junk, dumped my cache, etc. And I am still having a problem with the calendar not loading. I use to work in IT in a support function and I can clearly tell you that the new browser does not like Windows Live/ Hotmail, whatever you want to call it. It is broken, so please fix this because I like the new browser other than the hotmail issues.

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
Did this fix your problems? Please report back to us!

(Another) Problem with HP Photosmart - reinstallation

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