Another Samsung Plasma Internal Crack Thread

Greetings,
Just another of the many threads on Samsung Plasma problems.  Long story short, our family saved up Best Buy gift cards (Xmas, Birthdays, etc) for quite some time.  We eventually had enough to buy a brand new 60" Samsung Plasma TV for our family room about 6 months ago.  This weekend, I was watching TV during the afternoon.  I turned the TV off and took the kids out.  When I returned, the TV had sound, but no picture.  I immediately saw an internal crack inside the TV.  Obviously, my first thought was something damaged it, but it just wasn't possible since nobody was in the room during the time and there is absolutely no damage to the outside screen. 
I called Best Buy who referred me directly to Samsung since it was under the one year warranty.  I am having someone look it over this week.  However, after reading the numerous horror stories from all over the web (Best Buy Forum, CNet, etc.) I already know what will happen.  Samsung will deny any claim, Best Buy will follow suit and I am out a very expensive TV.
I'm at the early stages with this whole process.  I have read about people spending months calling Best Buy and Samsung complaining about this common problem.  I have read about consumers filing FTC, BBB, Small Claims, Class Action, etc etc etc.  I was hoping to get some advice from people that have had luck getting their TV replaced.  Basically, what has worked and what is a waste of time.  I appreciate any help.  Mike

From reading on many forums, many have to settle for getting the parts for free and have to pay the labor. Very, very few seem to get a fix with no cost.
My opinion is font give up. It's going to suck and be highly annoying/irritating but this IS their problem. Most likely it will go to another Class action that won't pay out for a year.
Sorry you have to go through with this

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