Another slow MacBook

Hi, my MacBook is running very slowly and the fan is on most of the time. I added another 2G of RAM a few months ago and things were good for a while. I can't recall what I've added since, if anything. I've read a few responses to similar problems and one thing I (clearly misguidedly) had was Clean My Mac which I've now uninstalled. I still have the same issues though so am wondering if it's a result of whatever CMM may have irreparably done to my system. I saw someone else posted details from something called EtreCheck so I am doing that too. I don't think I have anything else installed that  that person had. Any advice would be much appreciated. Thanks.
EtreCheck version: 1.9.12 (48)
Report generated 3 August 2014 12:23:07 pm NZST
Hardware Information:
  MacBook (13-inch, Mid 2010) (Verified)
  MacBook - model: MacBook7,1
  1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
  4 GB RAM
Video Information:
  NVIDIA GeForce 320M - VRAM: 256 MB
  Color LCD 1280 x 800
System Software:
  OS X 10.9.4 (13E28) - Uptime: 0 days 0:10:16
Disk Information:
  TOSHIBA MK2555GSXF disk0 : (250.06 GB)
  EFI (disk0s1) <not mounted>: 209.7 MB
  Macintosh HD (disk0s2) / [Startup]: 249.2 GB (81.92 GB free)
  Recovery HD (disk0s3) <not mounted>: 650 MB
  HL-DT-ST DVDRW  GS23N 
USB Information:
  Apple Inc. Built-in iSight
  Apple Inc. BRCM2070 Hub
  Apple Inc. Bluetooth USB Host Controller
  Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper:
  Mac App Store and identified developers
Kernel Extensions:
  [not loaded] com.anchorfree.tun (1.1.1 - SDK 10.8) Support
  [loaded] foo.tap (1.0) Support
  [loaded] foo.tun (1.0) Support
Startup Items:
  tap: Path: /Library/StartupItems/tap
  tun: Path: /Library/StartupItems/tun
Launch Daemons:
  [loaded] com.adobe.fpsaud.plist Support
  [loaded] com.anchorfree.ajaxserver.plist Support
  [running] edu.stanford.folding.fahclient.plist Support
Launch Agents:
  [loaded] com.hp.help.tocgenerator.plist Support
User Launch Agents:
  [loaded] com.adobe.ARM.[...].plist Support
  [loaded] com.google.keystone.agent.plist Support
  [running] com.spotify.webhelper.plist Support
User Login Items:
  Flux
  GrowlHelperApp
  Dropbox
  HP Product Research
Internet Plug-ins:
  JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
  FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
  Default Browser: Version: 537 - SDK 10.9
  AdobePDFViewerNPAPI: Version: 10.1.10 Support
  AdobePDFViewer: Version: 10.1.10 Support
  Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
  QuickTime Plugin: Version: 7.7.3
  OfficeLiveBrowserPlugin: Version: 12.3.6 Support
  Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
  iPhotoPhotocast: Version: 7.0
Safari Extensions:
  Adblock Plus: Version: 1.8.3
Audio Plug-ins:
  BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
  AirPlay: Version: 2.0 - SDK 10.9
  AppleAVBAudio: Version: 203.2 - SDK 10.9
  iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
  Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
  Flash Player  Support
  Growl  Support
Time Machine:
  Auto backup: YES
  Volumes being backed up:
  Macintosh HD: Disk size: 232.09 GB Disk used: 155.79 GB
  Destinations:
  My Passport [Local] (Last used)
  Total size: 931.36 GB
  Total number of backups: 37
  Oldest backup: 2011-12-17 23:49:04 +0000
  Last backup: 2014-07-20 04:34:29 +0000
  Size of backup disk: Excellent
  Backup size 931.36 GB > (Disk size 232.09 GB X 3)
  Time Machine details may not be accurate.
  All volumes being backed up may not be listed.
Top Processes by CPU:
    100% FahCore_a4
      3% WindowServer
      0% fontd
      0% System Events
      0% launchservicesd
Top Processes by Memory:
  311 MB Safari
  74 MB Dropbox
  70 MB Google Chrome
  53 MB mds_stores
  49 MB com.apple.WebKit.WebContent
Virtual Memory Information:
  1.67 GB Free RAM
  1.40 GB Active RAM
  206 MB Inactive RAM
  489 MB Wired RAM
  365 MB Page-ins
  0 B Page-outs

Check the discussion below regarding FahCore_a4 (using 100% CPU)
I have discovered FahCore_a4 running, how do I get rid of this pest?

Similar Messages

  • Another slow MacBook Pro. PLEASE HELP.

    I have a Macbook pro 2010. It is slow.
    I did an Etrecheck and pasted something that was in another forum into my Terminal.
    This is my Etrecheck
    Hardware Information:
              MacBook Pro (15-inch, Mid 2010)
              MacBook Pro - model: MacBookPro6,2
              1 2.66 GHz Intel Core i7 CPU: 2 cores
              4 GB RAM
    Video Information:
              Intel HD Graphics - VRAM: 288 MB
              NVIDIA GeForce GT 330M - VRAM: 512 MB
    System Software:
              OS X 10.9.3 (13D65) - Uptime: 2 days 22:34:8
    Disk Information:
              ST9500325ASG disk0 : (500.11 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Untitled (disk0s2) / [Startup]: 499.25 GB (67.47 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-898 
    USB Information:
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Inc. BRCM2070 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Internal Memory Card Reader
              Apple Inc. Built-in iSight
              Apple Computer, Inc. IR Receiver
    Gatekeeper:
              Mac App Store and identified developers
    Kernel Extensions:
              [kext loaded] com.sophos.kext.sav (9.0.11 - SDK 10.7) Support
              [kext loaded] com.sophos.nke.swi (9.0.3 - SDK 10.8) Support
    Problem System Launch Daemons:
              [failed] com.apple.wdhelper.plist
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist Support
              [running] com.sophos.autoupdate.plist Support
              [running] com.sophos.configuration.plist Support
              [running] com.sophos.intercheck.plist Support
              [running] com.sophos.notification.plist Support
              [running] com.sophos.scan.plist Support
              [running] com.sophos.sxld.plist Support
              [running] com.sophos.webd.plist Support
    Launch Agents:
              [running] com.sophos.uiserver.plist Support
    User Launch Agents:
              [loaded] com.google.keystone.agent.plist Support
              [loaded] com.valvesoftware.steamclean.plist Support
    User Login Items:
              iTunesHelper
              Steam
              NIHardwareAgent
    Internet Plug-ins:
              FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
              Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
              iPhotoPhotocast: Version: 7.0
              QuickTime Plugin: Version: 7.7.3
              Default Browser: Version: 537 - SDK 10.9
    Safari Extensions:
              AdBlock: Version: 2.6.37
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 2.0 - SDK 10.9
              AppleAVBAudio: Version: 203.2 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes:
              Flash Player  Support
    Time Machine:
              Skip System Files: NO
              Auto backup: YES
              Volumes being backed up:
              Destinations:
                        Seagate Backup Plus Drive [Local] (Last used)
                        Total size: 931.19 GB
                        Total number of backups: 1
                        Oldest backup: 2014-05-18 03:30:29 +0000
                        Last backup: 2014-05-18 03:30:29 +0000
                        Size of backup disk: Excellent
                                  Backup size 931.19 GB > (Disk size 0 B X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                  25%          InterCheck
                   8%          Google Chrome
                   8%          repair_packages
                   4%          WindowServer
                   3%          uTorrent
    Top Processes by Memory:
              92 MB          repair_packages
              63 MB          InterCheck
              58 MB          Google Chrome
              41 MB          Google Chrome Helper
              30 MB          iPhoto
    Virtual Memory Information:
              21 MB          Free RAM
              636 MB          Active RAM
              625 MB          Inactive RAM
              941 MB          Wired RAM
              17.68 GB          Page-ins
              2.06 GB          Page-outs
    I typed this into the Terminal
    syslog -k Sender kernel -k Message CReq 'Channel t|GPU D|I/O|find tok|n Cause: -' | tail | open -ef
    and this was the result.
    Jun  5 20:57:37 Maxwells-MacBook-Pro kernel[0] <Debug>: Process Setup Assistant [195] disabling system-wide I/O Throttling
    Jun  5 22:37:06 maxwells-mbp kernel[0] <Debug>: nspace-handler-unblock: did not find token 20698
    Jun  8 18:44:56 maxwells-mbp kernel[0] <Debug>: nspace-handler-unblock: did not find token 193843
    Jun  8 19:19:42 maxwells-mbp kernel[0] <Debug>: nspace-handler-unblock: did not find token 195383
    Thank you to all the helpful and knowledgable people out there. We would all be lost and have broken computer screens without you.

    Hey All,
    I just did another EtreCheck.
    these are the results.
    Hardware Information:
              MacBook Pro (15-inch, Mid 2010)
              MacBook Pro - model: MacBookPro6,2
              1 2.66 GHz Intel Core i7 CPU: 2 cores
              4 GB RAM
    Video Information:
              Intel HD Graphics - VRAM: 288 MB
              NVIDIA GeForce GT 330M - VRAM: 512 MB
    System Software:
              OS X 10.9.3 (13D65) - Uptime: 1 day 10:39:56
    Disk Information:
              ST9500325ASG disk0 : (500.11 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Untitled (disk0s2) / [Startup]: 499.25 GB (65.07 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-898 
    USB Information:
              Apple Inc. BRCM2070 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Internal Memory Card Reader
              Apple Inc. Built-in iSight
              Apple Computer, Inc. IR Receiver
    Gatekeeper:
              Mac App Store and identified developers
    Kernel Extensions:
              [kext loaded] com.sophos.kext.sav (9.0.11 - SDK 10.7) Support
              [kext loaded] com.sophos.nke.swi (9.0.3 - SDK 10.8) Support
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist Support
              [running] com.sophos.autoupdate.plist Support
              [running] com.sophos.configuration.plist Support
              [running] com.sophos.intercheck.plist Support
              [running] com.sophos.notification.plist Support
              [running] com.sophos.scan.plist Support
              [running] com.sophos.sxld.plist Support
              [running] com.sophos.webd.plist Support
    Launch Agents:
              [running] com.sophos.uiserver.plist Support
    User Login Items:
              iTunesHelper
    Internet Plug-ins:
              FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
              Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
              iPhotoPhotocast: Version: 7.0
              QuickTime Plugin: Version: 7.7.3
              Default Browser: Version: 537 - SDK 10.9
    Safari Extensions:
              AdBlock: Version: 2.6.37
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 2.0 - SDK 10.9
              AppleAVBAudio: Version: 203.2 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes:
              Flash Player  Support
    Time Machine:
              Skip System Files: NO
              Auto backup: YES
              Volumes being backed up:
              Destinations:
                        Seagate Backup Plus Drive [Local] (Last used)
                        Total size: 931.19 GB
                        Total number of backups: 1
                        Oldest backup: 2014-05-18 03:30:29 +0000
                        Last backup: 2014-05-18 03:30:29 +0000
                        Size of backup disk: Excellent
                                  Backup size 931.19 GB > (Disk size 0 B X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                   4%          WindowServer
                   1%          SophosAutoUpdate
                   1%          SophosUIServer
                   1%          mds
                   1%          mds_stores
    Top Processes by Memory:
              137 MB          PluginProcess
              124 MB          iTunes
              97 MB          Safari
              57 MB          WindowServer
              41 MB          com.apple.WebKit.Networking
    Virtual Memory Information:
              19 MB          Free RAM
              881 MB          Active RAM
              868 MB          Inactive RAM
              823 MB          Wired RAM
              1.70 GB          Page-ins
              79 MB          Page-outs
    Thanks

  • Another slow macbook thread

    As the title says really, for a few weeks now my 2012 Macbook Pro is running slow and freezing even doing the simplest of tasks like writing this message.
    some info on my mac -
    Macbook Pro 13inch 2012
    2.5 GHz intel core i5
    4GB 1600 ram
    500gb sata disk
    it suddenly just began to run slow so I did a fresh install of mavericks, no luck. So I did a fresh install of snow leopard again no luck and since then have worked back up and now running on Yosemite.
    The only way the laptop seems to perform at an okay pace is if I am running disk utility, whether that be a verifying/repair the permissions or erasing free space... but still it is slow but at least it usable to some degree.
    any ideas on what could be up?
    the laptop was dropped from a considerable height last winter but after it happen the only damage was cosmetic and it performed fine until a few weeks back..
    I have thought about replacing the disk or ram but I don't want to spend the money incase I'm wrong or missed out something
    any help is appreciated? thanks adam.

    As the title says really, for a few weeks now my 2012 Macbook Pro is running slow and freezing even doing the simplest of tasks like writing this message.
    some info on my mac -
    Macbook Pro 13inch 2012
    2.5 GHz intel core i5
    4GB 1600 ram
    500gb sata disk
    it suddenly just began to run slow so I did a fresh install of mavericks, no luck. So I did a fresh install of snow leopard again no luck and since then have worked back up and now running on Yosemite.
    The only way the laptop seems to perform at an okay pace is if I am running disk utility, whether that be a verifying/repair the permissions or erasing free space... but still it is slow but at least it usable to some degree.
    any ideas on what could be up?
    the laptop was dropped from a considerable height last winter but after it happen the only damage was cosmetic and it performed fine until a few weeks back..
    I have thought about replacing the disk or ram but I don't want to spend the money incase I'm wrong or missed out something
    any help is appreciated? thanks adam.

  • How can i copy files from one external hard disk to another using macbook pro with retina display

    How can i copy files from one external hard drive to another using macbook pro with retina display?

    That's odd - if you open Disk Utility (Applications->Utilities) and select the disk(s), how are they formatted? If you're only going to be used with your Mac, they should be formatted as "Mac OS Extended (Journaled)".
    Clinton

  • Slow Macbook Pro- please help, I don't understand previous advice.

    Hello all,
    I have a very slow Macbook Pro running on Lion 10.7.3.
    I looked up this problem on the forums before I sent this message but I didn't quite understand the advice. I have been on something called Disk Utility and Activity Monitor but don't really understand what I'm looking for. It seems a large percentage of my mac is 'idle' if that makes sense. Someone said to look at Page Out but I really don't understand what that means and what sort of numbers are normal.
    I do have some storage left so I don't think it could be that. A lot of my gigabytes seem to be taken up by movies and 'other'. I've tried deleted a load of videos but it hardly made a difference. I have Mac Mail and it seems very slow on my Macbook compared to on my Ipad and iphone. iCal is also very slow on here and it always takes a while to load internet pages. It isnt the wifi connection.
    Please help and bear in mind I am by no means a Mac whizz so you might have to talk in layman's terms!
    Thanks,
    Amy

    If you have more than ten or so files or folders on your Desktop, move them, temporarily at least, somewhere else in your home folder.
    If iCloud is enabled, disable it.
    Disconnect all wired peripherals. Launch the usual set of applications you use when you notice the problem.
    Step 1
    Launch the Activity Monitor application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Activity Monitor in the page that opens.
    Select the CPU tab.
    Select All Processes from the menu in the toolbar, if not already selected.
    Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
    Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
    Step 2
    Launch the Console application in the same way as above, and select “kernel.log” from the file list. Post the dozen or so most recent messages in the log — the text, please, not a screenshot.
    If there are runs of repeated messages, post only one example of each. Do not post many repetitions of the same message.

  • Slow macbook 13" aluminum late 2008

    I use MacKeeper frequently and it seems to make a difference, but not a big one. Just ran Etrecheck for the first time and got this report, but I don't know how to interpret it. For example, what does this mean?:   Startup items are obsolete in OS X Yosemite  Should I delete the startup items?
    Problem description:
    Slow MacBook (13” late 2009)
    EtreCheck version: 2.2 (132)
    Report generated 4/22/15, 5:01 PM
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook (13-inch, Aluminum, Late 2008) (Technical Specifications)
        MacBook - model: MacBook5,1
        1 2.4 GHz Intel Core 2 Duo CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1067 MHz ok
            BANK 0/DIMM1
                2 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery: Health = Replace Soon - Cycle count = 1657 - SN = 9G91704D56FZB
    Video Information: ℹ️
        NVIDIA GeForce 9400M - VRAM: 256 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.3 (14D136) - Time since boot: 2 days 2:6:8
    Disk Information: ℹ️
        TOSHIBA MK2553GSX disk0 : (250.06 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 249.20 GB (190.00 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        MATSHITADVD-R   UJ-868 
    USB Information: ℹ️
        Apple Inc. Built-in iSight
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple, Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
    Configuration files: ℹ️
        /etc/hosts - Count: 1
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Applications/Transmit.app
        [not loaded]    com.panic.TransmitDisk.transmitdiskfs (4.0.0 - SDK 10.5) [Click for support]
            /Library/Application Support/MacKeeper/AntiVirus.app
        [not loaded]    net.kromtech.kext.AVKauth (2.3.5 - SDK 10.8) [Click for support]
        [loaded]    net.kromtech.kext.Firewall (2.3.5 - SDK 10.8) [Click for support]
            /Library/Extensions
        [loaded]    com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
        [loaded]    com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.tomtom.driver.UsbEthernetGadget (1.0.0d1) [Click for support]
    Startup Items: ℹ️
        HP IO: Path: /Library/StartupItems/HP IO
        Startup items are obsolete in OS X Yosemite
    Problem System Launch Agents: ℹ️
        [killed]    com.apple.CallHistoryPluginHelper.plist
        [killed]    com.apple.CallHistorySyncHelper.plist
        [killed]    com.apple.cloudphotosd.plist
        [killed]    com.apple.EscrowSecurityAlert.plist
        [killed]    com.apple.icloud.fmfd.plist
        [killed]    com.apple.Maps.pushdaemon.plist
        [killed]    com.apple.photolibraryd.plist
        [killed]    com.apple.printtool.agent.plist
        [killed]    com.apple.SafariCloudHistoryPushAgent.plist
        [killed]    com.apple.SafariNotificationAgent.plist
        [killed]    com.apple.scopedbookmarkagent.xpc.plist
        [killed]    com.apple.telephonyutilities.callservicesd.plist
        [failed]    org.thebends.iphonedisk.mobile_fs_util.plist [Click for support]
        12 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
        [killed]    com.apple.AssetCacheLocatorService.plist
        [killed]    com.apple.ctkd.plist
        [killed]    com.apple.ifdreader.plist
        [killed]    com.apple.nehelper.plist
        [killed]    com.apple.periodic-daily.plist
        [killed]    com.apple.periodic-weekly.plist
        [killed]    com.apple.softwareupdate_download_service.plist
        [killed]    com.apple.tccd.system.plist
        [killed]    com.apple.wdhelper.plist
        [killed]    com.apple.xpc.smd.plist
        [killed]    org.cups.cupsd.plist
        11 processes killed due to memory pressure
    Launch Agents: ℹ️
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [running]    com.sophos.uiserver.plist [Click for support]
        [failed]    com.teamviewer.teamviewer.plist [Click for support] [Click for details]
        [failed]    com.teamviewer.teamviewer_desktop.plist [Click for support]
        [loaded]    org.macosforge.xquartz.startx.plist [Click for support]
    Launch Daemons: ℹ️
        [failed]    com.adobe.fpsaud.plist [Click for support]
        [running]    com.backblaze.bzserv.plist [Click for support]
        [loaded]    com.barebones.authd.plist [Click for support]
        [loaded]    com.ciscosystems.ciscoconnect.daemon.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [running]    com.sophos.common.servicemanager.plist [Click for support]
        [running]    com.starfield.backupservice.plist [Click for support]
        [loaded]    com.teamviewer.Helper.plist [Click for support]
        [failed]    com.teamviewer.teamviewer_service.plist [Click for support]
        [failed]    com.vmware.launchd.vmware.plist [Click for support]
        [running]    com.zeobit.MacKeeper.AntiVirus.plist [Click for support]
        [running]    com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist [Click for support]
        [loaded]    org.macosforge.xquartz.privileged_startx.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [running]    com.amazon.music.plist [Click for support]
        [running]    com.backblaze.bzbmenu.plist [Click for support]
        [loaded]    com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]
        [loaded]    com.logmein.cubby.updater.plist [Click for support]
        [running]    com.mlbam.nexdef.plist [Click for support]
        [running]    com.zeobit.MacKeeper.Helper.plist [Click for support]
    User Login Items: ℹ️
        Dashlane    Application  (/Applications/Dashlane.app)
        RealPlayer Downloader Agent    Application  (/Users/[redacted]/Library/Application Support/RealNetworks/RealPlayer Downloader Agent.app)
        Degrees    Application  (/Applications/Degrees.app)
        Sophos Anti-Virus    Application  (/Applications/Sophos Anti-Virus.app)
        MacUpdate Desktop    Application Hidden (/Applications/MacUpdate Desktop.app)
        HP Scheduler    Application  (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
        HP Product Research    Application  (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
        HPEventHandler    UNKNOWN  (missing value)
    Internet Plug-ins: ℹ️
        o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
        Google Earth Web Plug-in: Version: 6.0 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        Flip4Mac WMV Plugin: Version: 2.4.0.11 [Click for support]
        AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Click for support]
        RealPlayer Plugin: Version: Unknown [Click for support]
        Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        Flash Player: Version: 17.0.0.134 - SDK 10.6 Outdated! Update
        QuickTime Plugin: Version: 7.7.3
        googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
        iPhotoPhotocast: Version: 7.0
        SharePointBrowserPlugin: Version: 14.4.9 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 45 Check version
    User internet Plug-ins: ℹ️
        WbeTools64_14: Version: 1.0.22.49 © 2012 - SDK 10.6 [Click for support]
        WebEx64: Version: 1.0 - SDK 10.5 [Click for support]
        CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
        fileEditTool64_15: Version: 1.0.35.65 © 2013 - SDK 10.6 [Click for support]
        FreeScreenSharingPlugin: Version: Unknown - SDK 10.9 [Click for support]
    Safari Extensions: ℹ️
        AdBlock
        Add To Amazon Wish List
        Awesome Screenshot
        Dashlane
        clea.nr Videos
        Evernote Web Clipper
    3rd Party Preference Panes: ℹ️
        Backblaze Backup  [Click for support]
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        Growl  [Click for support]
        Java  [Click for support]
        MacFUSE  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
            66%    MacKeeper Helper
            32%    WindowServer
             7%    SophosAutoUpdate
             7%    com.apple.WebKit.WebContent(8)
             2%    SophosUIServer
    Top Processes by Memory: ℹ️
        574 MB    kernel_task
        307 MB    com.apple.WebKit.WebContent(8)
        123 MB    MacKeeper Helper
        66 MB    Mail
        61 MB    Safari
    Virtual Memory Information: ℹ️
        258 MB    Free RAM
        3.75 GB    Used RAM
        423 MB    Swap Used
    Diagnostics Information: ℹ️
        Apr 22, 2015, 09:06:24 AM    /Library/Logs/DiagnosticReports/softwareupdated_2015-04-22-090624_[redacted].cp u_resource.diag [Click for details]
        Apr 20, 2015, 04:48:52 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/HP Product Research_2015-04-20-164852_[redacted].crash
        Apr 20, 2015, 02:46:35 PM    Self test - passed

    Back up your Mac if you have not done so already. To learn how to use Time Machine read Mac Basics: Time Machine backs up your Mac - Apple Support.
    Uninstall "Sophos": http://www.sophos.com/en-us/support/knowledgebase/120838.aspx
    Uninstall "MacKeeper". Read below.
    Follow these instructions to uninstall MacKeeper. They have been tested with the most recent version of MacKeeper. Earlier versions than the one released in 2012 required more extensive work to uninstall all its components.
    If you actually used MacKeeper to alter your system, e.g. "remove excess binaries" or such, you will need to reinstall OS X as well as all your additional software. Uninstalling MacKeeper is insufficient to reverse the corruption it is capable of - once again, that is if you used it.
    If you merely installed MacKeeper but did not use it to perform any particular action, the following instructions will suffice.
    If you used MacKeeper to encrypt any files or folders, use MacKeeper to un-encrypt them first.
    Quit the MacKeeper app if it is running.
    Open your Applications folder: Using the Finder's Go menu, select Applications.
    Drag the MacKeeper icon from your Applications folder (not the Dock) to the Trash.
    You will be asked to authenticate (twice):
    You do not need to provide a reason for uninstalling it:
    Just click the Uninstall MacKeeper button. You will be asked to authenticate again.
    After it uninstalls you may empty the Trash and restart your Mac. All that will remain is an inert log file that does nothing but occupy space on your hard disk.
    what does this mean?:   Startup items are obsolete in OS X Yosemite 
    The message is merely informative. If there is anything to be inferred from it, it's that the programs shown have not been updated by you or their developer.
    The items shown are not doing anything.
        MacUpdate Desktop
    You don't need that garbage either. Always obtain software from legitimate sources.
    "MacFUSE" is outdated.
        /etc/hosts - Count: 1
    If you have no explanation for that modification, read Fixing a hacked /etc/hosts file.
    Battery: Health = Replace Soon
    Do that too: https://www.apple.com/batteries/service-and-recycling/
    You inadvertently installed adware. You do not need to download or install anything to fix it.
    For a description of how this may have occurred, how to avoid it in the future, and for Apple's recommended actions read How to install adware. Apple's instructions are linked in the Recovery Procedure near the end of that document. Read and follow them carefully. Pay particular attention to the easily overlooked passages directing you to restart your Mac when required.
    Lastly, you are using Google:
    Google products including Google Chrome and Google Drive will burden any Mac regardless of its age or configuration. It litters a Mac with a plethora of root level system modifications in the same manner as a virus would, if such a thing were to exist, which it doesn't.
    Google derives essentially all its revenue from advertising. Their products are "free" because you are the product Google sells.
    Google Chrome was designed for the sole purpose of harvesting your personal information.
    If Safari does not meet your requirements, I suggest Firefox. Unlike Chrome, Firefox does not alter a Mac's operating system, does not demand full-time root access for purposes known only to it, is not designed to harvest your personal information, and is not known to cause the degraded performance that Google Chrome is notorious for causing.
    If you require Chrome and expect acceptable performance from your hardware, expect the need to replace it with newer hardware frequently.
    Fix those problems by not using Google.

  • HT203176 i have a slow macbook, i ran live disk utilities and said I need to repair disk from a cd. did that, I got volume repaired from the external disk. when I reboot from hdd, then run disk utility, I get the same error message i did b4 repair

    i have a slow macbook, i ran live disk utilities (from hard drive), turned out I needed to repair disk from a installation disk. Did that, I got the volume (Hard drive) repaired from the installation disk disk. To this point, great!
    When I reboot from hdd, then run disk utility, I get the same error message i did b4 repair. I went thru two rounds of this.....
    Can anyone help? thanks

    Sorry guys, I don't see how to reply to you so I use reply to "me" basically.
    So the error I get is "volume header needs minor repair" and then you need to perform repair from the installation disk message.
    I did repair not verify from the disk twice. Every time ending in the "the volume had ha been successfully repaired". Then I reboot from the internal disk. Run disk utilities from it, do verify and get the same error message I got before repair. I hope this can shed some light fr you guys. Sorry I didn't include details in the original
    MEssage.

  • My macbook pro is running slowly. How do I speed it up?  Problem description: Slow macbook pro  EtreCheck version: 2.1.2 (105) Report generated December 12, 2014 at 9:28:15 AM EST  Hardware Information: ️      MacBook Pro (13-inch, Late 2011) (Verified)

    Problem description:
    Slow macbook pro
    EtreCheck version: 2.1.2 (105)
    Report generated December 12, 2014 at 9:28:15 AM EST
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.4 GHz Intel Core i5 CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: 5 days 1:56:44
    Disk Information: ℹ️
      TOSHIBA MK5065GSXF disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) / : 498.88 GB (50.81 GB free)
      Core Storage: disk0s2 499.25 GB Online
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /System/Library/Extensions
      [not loaded] com.Logitech.Control Center.HID Driver (2.6.0) [Support]
      [not loaded] com.palm.ClassicNotSeizeDriver (3.2.1) [Support]
      [not loaded] com.wacom.kext.pentablet (5.0.5) [Support]
    Startup Items: ℹ️
      HP IO: Path: /Library/StartupItems/HP IO
      Parallels: Path: /Library/StartupItems/Parallels
      Startup items are obsolete in OS X Yosemite
    Problem System Launch Agents: ℹ️
      [failed] com.apple.AirPlayUIAgent.plist [Details]
      [failed] com.apple.CallHistoryPluginHelper.plist
      [failed] com.apple.CallHistorySyncHelper.plist
      [failed] com.apple.cmfsyncagent.plist [Details]
      [failed] com.apple.coreservices.appleid.authentication.plist [Details]
      [failed] com.apple.EscrowSecurityAlert.plist [Details]
      [failed] com.apple.icloud.fmfd.plist
      [failed] com.apple.lookupd.plist
      [failed] com.apple.sbd.plist [Details]
      [failed] com.apple.security.cloudkeychainproxy.plist
      [failed] com.apple.spindump_agent.plist [Details]
    Problem System Launch Daemons: ℹ️
      [failed] com.apple.AssetCacheLocatorService.plist [Details]
      [failed] com.apple.awdd.plist
      [failed] com.apple.ctkd.plist
      [failed] com.apple.GSSCred.plist
      [failed] com.apple.icloud.findmydeviced.plist
      [failed] com.apple.ifdreader.plist
      [failed] com.apple.nehelper.plist
      [failed] com.apple.periodic-daily.plist [Details]
      [failed] com.apple.periodic-weekly.plist [Details]
      [failed] com.apple.softwareupdate_download_service.plist [Details]
      [failed] com.apple.spindump.plist [Details]
      [failed] com.apple.tccd.system.plist [Details]
      [failed] com.apple.wdhelper.plist
      [failed] com.apple.xpc.smd.plist [Details]
      [failed] org.cups.cupsd.plist [Details]
    Launch Agents: ℹ️
      [loaded] com.google.keystone.agent.plist [Support]
      [loaded] com.hp.help.tocgenerator.plist [Support]
      [running] com.wacom.pentablet.plist [Support]
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [running] com.fitbit.galileod.plist [Support]
      [loaded] com.google.keystone.daemon.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
    User Launch Agents: ℹ️
      [running] com.spotify.webhelper.plist [Support]
    User Login Items: ℹ️
      iTunesHelper UNKNOWN (missing value)
      Microsoft AU Daemon Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
      Adobe Update Manager UNKNOWN (missing value)
      Microsoft Excel Application (/Applications/Microsoft Office 2004/Microsoft Excel)
      SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
      Inspiration 8 Application (/Applications/Inspiration 8/Inspiration 8.app)
      Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
      apple-scc-20141117-121931 UNKNOWN (missing value)
      HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
      HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
    Internet Plug-ins: ℹ️
      Flip4Mac WMV Plugin: Version: 2.1.0.33 [Support]
      FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
      Default Browser: Version: 600 - SDK 10.10
      Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
      AdobePDFViewer: Version: 8.1.0 [Support]
      o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
      QuickTime Plugin: Version: 7.7.3
      SharePointBrowserPlugin: Version: 14.1.0 [Support]
      googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
      iPhotoPhotocast: Version: 7.0 - SDK 10.7
    User internet Plug-ins: ℹ️
      Unity Player: Version: UnityPlayer version 1.6.2 [Support]
    3rd Party Preference Panes: ℹ️
      Flash Player  [Support]
      Flip4Mac WMV  [Support]
      Logitech Control Center  [Support]
    Time Machine: ℹ️
      Skip System Files: NO
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 498.88 GB Disk used: 448.07 GB
      Destinations:
      Data [Network]
      Total size: 2.00 TB
      Total number of backups: 59
      Oldest backup: 2014-03-12 12:51:24 +0000
      Last backup: 2014-12-05 16:47:01 +0000
      Size of backup disk: Excellent
      Backup size 2.00 TB > (Disk size 498.88 GB X 3)
    Top Processes by CPU: ℹ️
          3% hidd
          0% Fitbit Connect Menubar Helper
          0% WindowServer
          0% fontd
          0% syslogd
    Top Processes by Memory: ℹ️
      206 MB iPhoto
      172 MB Mail
      64 MB Safari
      60 MB mds
      52 MB com.apple.WebKit.WebContent
    Virtual Memory Information: ℹ️
      49 MB Free RAM
      832 MB Active RAM
      796 MB Inactive RAM
      1.41 GB Wired RAM
      45.93 GB Page-ins
      1.06 GB Page-outs
    Diagnostics Information: ℹ️

      Macintosh HD (disk1) / : 498.88 GB (50.81 GB free)
    You have only about 10 percent free drive space left. 50gB is enough to run the computer but, if it gets much smaller, that can slow how Virtual Memory (VM) works as the system has to more carefully search the remaining space for qualified blocks to which to write data.
    Adding RAM will reduce the writes-to-disk by VM but you should probably consider a little holiday disk cleaning of stuff you no longer use.
    This concerns me:
    User Login Items: ℹ️
      iTunesHelper UNKNOWN (missing value)
      Microsoft AU Daemon Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
      Adobe Update Manager UNKNOWN (missing value)
      Microsoft Excel Application (/Applications/Microsoft Office 2004/Microsoft Excel)
      SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
      Inspiration 8 Application (/Applications/Inspiration 8/Inspiration 8.app)
      Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
      apple-scc-20141117-121931 UNKNOWN (missing value)
      HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
      HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
    That is a LOT of log-in items for a compute with 4GB RAM. Some are hard to avoid but Excel is a big program that can be easily launched from the Dock. I don't know what "Inspiration 8" is but likely the same advice will apply.

  • Trouble with slow Macbook Air. I have first generation MacBook Air and have a hard time keeping hard drive from being full. Right now, I have almost 5 gigs available, but mac is slow and I keep getting color wheel when I use Mail. Any suggestions?

    Trouble with slow Macbook Air. I have first generation MacBook Air and have a hard time keeping hard drive from being full. After trashing many docs, I have almost 5 gigs available, but mac is slow and I keep getting color wheel when I use Mail. I'd like to install Lion, but now I'm afraid it will slow down my machine even further. Do I have enough free hard disc space? Is Mail problem related to free hard disc space? Thanks for your help!

    7gb of free disc space is required to install Lion.  Read this about how to free up disc space: http://pondini.org/OSX/DiskSpace.html.  Also, advice on how to speed up your mac: http://www.maclife.com/article/feature/25_ways_speed_your_mac

  • Yet again slow MacBook Pro

    Hey guys,
    so I basically fixed my slow MacBook Pro about 2 weeks ago and it worked fine, but as of a about a week ago its just back to being just as bad as it was before and I can't seem to find any solutions.
    I'm using a MacBook Pro 4GB DDR and 2.53GHz 2 Duo running on Mac OS X 10.5.8.
    I've already looked for spikes in console and Activity Monitor and nothing to be found there other than a rather slow Firefox and generally slow Browsers.
    I've deinstalled Akamai but it's apparently still on here and still running Errors but I can't erase it with just the console erase commands.
    Heeeelp please

    Especially Firefox and Safari but Pages and iTunes are starting to run slow too, and by running slow I mean the applications are starting up way slower than before and aren't running as smoothly anymore (kinda choppy page opening, recent crashing and non-responsivenes).
    Nope I tried it on 3 different internet connections and two of them were the highest connection rates available here in Germany so not the connection.

  • Is it possible to share networks with another mac (MacBook)?

    Is it possible to share networks with another mac (MacBook)?
    I want to be able to create a document on my computer and save it on both my MacBook Pro and another MacBook. Also, I want to be able to open documents saved only on the MacBook on my MacBook Pro. Is that possible on the same wirelss?
    Thank you!

    You would not want to use ad hoc networking if you also need to access the internet. I'm not even sure it is possible.
    How are you accessing the internet from these Macs now? If you have a wifi (or wired) network that you both access in your work location, you should be able to use File Sharing across that network, so you shouldn't need the ad hoc network.
    Some general observations:
    You'll need a plan for how to keep straight which Mac holds the most current version of a file. That should probably be to keep each file in only one place (your Mac, the other Mac, a local file server, a cloud server). Even in our home, with one person doing most of the file accessing, I find a central location works best for this; in my case, that's a desktop system that stays on all the time, but a disk attached to my AirPort Extreme base station, a Time Capsule, or a NAS would serve.
    If you make use of the portability of the MacBook[Pro]s to work in different locations, you'll also need a plan that includes that working away from the main work location. If you often work with common files while away from your main work location, a cloud solution may be best even with just two of you. Depending on the size of your files, one of the free cloud solutions may suffice; most offer paid expansion as your needs grow.

  • Slow MacBook Pro 10.9.5

    Like so many others, my MBP has slowed to a crawl. Based on responses to others’ questions, I assume that I have too many items eating up RAM. Here’s my EtreCheck report. Thanks in advance for your help.
    Problem description:
    Slow MacBook Pro
    EtreCheck version: 2.1.8 (121)
    Report generated February 14, 2015 at 1:45:37 PM CST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Mid 2012) (Technical Specifications)
        MacBook Pro - model: MacBookPro9,1
        1 2.3 GHz Intel Core i7 CPU: 4-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 314
    Video Information: ℹ️
        Intel HD Graphics 4000
            Color LCD 1440 x 900
        NVIDIA GeForce GT 650M - VRAM: 512 MB
    System Software: ℹ️
        OS X 10.9.5 (13F34) - Time since boot: 0:26:19
    Disk Information: ℹ️
        APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 499.25 GB (422.24 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GS31N 
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Applications/Magican.app
        [not loaded]    com.magican.iokit.filemon (1 - SDK 10.7) [Click for support]
        [not loaded]    com.magican.iokit.netmon (1 - SDK 10.7) [Click for support]
            /Library/Extensions
        [loaded]    com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
        [loaded]    com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
    Startup Items: ℹ️
        AdobeVersionCueCS2: Path: /Library/StartupItems/AdobeVersionCueCS2
        Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [unknown]    com.oracle.java.Java-Updater.plist [Click for support]
        [running]    com.rosettastone.rosettastonedaemon.plist [Click for support]
        [running]    com.sophos.uiserver.plist [Click for support]
    Launch Daemons: ℹ️
        [running]    com.acclivity.fileconnect.plist [Click for support]
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [running]    com.magican.castle.plist [Click for support]
        [unknown]    com.oracle.java.Helper-Tool.plist [Click for support]
        [running]    com.sophos.common.servicemanager.plist [Click for support]
    User Login Items: ℹ️
        Microsoft Entourage    Application  (/Applications/Microsoft Office 2008/Microsoft Entourage.app)
        Safari    Application  (/Applications/Safari.app)
        iTunesHelper    UNKNOWN  (missing value)
        ****Desktop    Folder Hidden (/****Desktop)
        Microsoft Database Daemon    Application  (/Applications/Microsoft Office 2008/Office/Microsoft Database Daemon.app)
        Boingo Wi-Finder    UNKNOWN  (missing value)
        Dropbox    Application  (/Applications/Dropbox.app)
    Internet Plug-ins: ℹ️
        Flip4Mac WMV Plugin: Version: 2.3.5.4 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 537 - SDK 10.9
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        OfficeLiveBrowserPlugin: Version: 12.2.7 [Click for support]
        Google Earth Web Plug-in: Version: 6.1 [Click for support]
        googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        RealPlayer Plugin: Version: Unknown
        Silverlight: Version: 4.0.60531.0 [Click for support]
    User internet Plug-ins: ℹ️
        BrowserPlus_2.9.8: Version: 2.9.8 [Click for support]
    Safari Extensions: ℹ️
        Ghostery
    3rd Party Preference Panes: ℹ️
        AccountEdge  [Click for support]
        Adobe Version Cue CS2  [Click for support]
        BrowserPlus  [Click for support]
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: ON
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 499.25 GB Disk used: 77.01 GB
        Destinations:
            My Passport [Local]
            Total size: 999.83 GB
            Total number of backups: 82
            Oldest backup: 2013-11-08 04:42:11 +0000
            Last backup: 2015-02-13 20:55:59 +0000
            Size of backup disk: Adequate
                Backup size 999.83 GB > (Disk used 77.01 GB X 3)
    Top Processes by CPU: ℹ️
             4%    WindowServer
             2%    Activity Monitor
             1%    sysmond
             0%    Dropbox
             0%    AppleSpell
    Top Processes by Memory: ℹ️
        271 MB    com.apple.IconServicesAgent
        185 MB    InterCheck
        180 MB    SophosScanD
        150 MB    SophosAntiVirus
        120 MB    Finder
    Virtual Memory Information: ℹ️
        57 MB    Free RAM
        1.77 GB    Active RAM
        1.80 GB    Inactive RAM
        656 MB    Wired RAM
        410 MB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Feb 14, 2015, 01:17:58 PM    Self test - passed

    Generally not required for Macs.
    Sophos Un-install

  • Very Slow Macbook : Sudden

    Dear Friends,
    I have encountered a very slow macbook pro performance since last one week. I did run the report EtreCheck
    EtreCheck version: 2.1.5 (108)
    Report generated 23 December 2014 20:16:22 GMT
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Early 2011) (Verified)
        MacBook Pro - model: MacBookPro8,1
        1 2.3 GHz Intel Core i5 CPU: 2-core
        4 GB RAM
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        Intel HD Graphics 3000 - VRAM: 384 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.9.2 (13C64) - Uptime: 10 days 1:58:27
    Disk Information: ℹ️
        Hitachi HTS545032B9A302 disk0 : (320.07 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 319.21 GB (50.28 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /System/Library/Extensions
        [loaded]    com.squirrels.airparrot.framebuffer (2 - SDK 10.7) [Support]
        [loaded]    com.squirrels.driver.AirParrotSpeakers (1.7 - SDK 10.7) [Support]
    Startup Items: ℹ️
        MobileBrServ: Path: /Library/StartupItems/MobileBrServ
        Startup items are obsolete in OS X Yosemite
    Problem System Launch Daemons: ℹ️
        [failed]    com.apple.wdhelper.plist
    Launch Agents: ℹ️
        [loaded]    com.divx.dms.agent.plist [Support]
        [loaded]    com.divx.update.agent.plist [Support]
        [loaded]    com.google.keystone.agent.plist [Support]
        [running]    com.hp.devicemonitor.plist [Support]
        [loaded]    com.hp.messagecenter.launcher.plist [Support]
        [running]    com.localphone.postlogon.VoIP.plist [Support]
        [loaded]    com.oracle.java.Java-Updater.plist [Support]
        [invalid?]    com.teamviewer.teamviewer.plist [Support]
        [invalid?]    com.teamviewer.teamviewer_desktop.plist [Support]
        [running]    net.culater.SIMBL.Agent.plist [Support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Support]
        [loaded]    com.google.keystone.daemon.plist [Support]
        [running]    com.localphone.daemon.VoIP.plist [Support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Support]
        [loaded]    com.squirrels.kextinstaller.plist [Support]
        [invalid?]    com.teamviewer.teamviewer_service.plist [Support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Support]
        [loaded]    com.citrixonline.GoToMeeting.G2MUpdate.plist [Support]
        [loaded]    com.divx.agent.postinstall.plist [Support]
        [not loaded]    com.spotify.webhelper.plist [Support]
    User Login Items: ℹ️
        Steam    UNKNOWN (missing value)
        Google Chrome    ApplicationHidden (/Applications/Google Chrome.app)
        Spotify    Application (/Applications/Spotify.app)
        Autodesk 360    Application (/Applications/Autodesk/Autodesk 360.app)
    Internet Plug-ins: ℹ️
        o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
        OVSHelper: Version: 1.1 [Support]
        Default Browser: Version: 537 - SDK 10.9
        AdobePDFViewerNPAPI: Version: 10.1.12 [Support]
        FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
        DivXBrowserPlugin: Version: 2.2 [Support]
        Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Support]
        Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
        iPhotoPhotocast: Version: 7.0 - SDK 10.8
        googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
        QuickTime Plugin: Version: 7.7.3
        AdobePDFViewer: Version: 10.1.12 [Support]
        GarminGpsControl: Version: 4.0.3.0 Release - SDK 10.6 [Support]
        SharePointBrowserPlugin: Version: 14.1.0 [Support]
        JavaAppletPlugin: Version: Java 7 Update 67 Check version
    User internet Plug-ins: ℹ️
        CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Support]
        OctoshapeWeb: Version: 1.0 - SDK 10.8 [Support]
        Picasa: Version: 1.0 [Support]
    Safari Extensions: ℹ️
        DivX Plus Web Player HTML5 <video> [Installed]
    3rd Party Preference Panes: ℹ️
        DivX  [Support]
        Flash Player  [Support]
        Java  [Support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
            24%    mds
             9%    WindowServer
             1%    LpPjPhoneDaemon
             1%    coreaudiod
             1%    hidd
    Top Processes by Memory: ℹ️
        223 MB    Google Chrome
        61 MB    Google Chrome Helper
        56 MB    mds_stores
        51 MB    WindowServer
        35 MB    mds
    Virtual Memory Information: ℹ️
        1.13 GB    Free RAM
        1.00 GB    Active RAM
        479 MB    Inactive RAM
        1.21 GB    Wired RAM
        30.95 GB    Page-ins
        1.72 GB    Page-outs

    Hello! Do you actually use DIVX? If not, remove it from your Mac. It's known to be a buggy application and even though there's nothing wrong with DIVX itself it has become a platform for malicious pushers of adware and malware to sneak stuff onto your computer while installing. If you carefully installed the official DIVX nothing should be wrong.
    Below are extra steps in case DIVX isn't the solution:
    The goal here is to boot your Mac to the so-called Recovery partition where you’ll have a chance to repair the disk and the disk permissions using the Disk Utility and Password Utility. This might solve your issue and even if it doesn’t- it’s still a decent maintenance step to perform. These steps won’t erase your data or reinstall your Mac in any way if you follow instructions carefully.
    Here’s how:
    1/ Make sure your computer is completely shut down.
    2/ You’ll have to be quick next: Press the Mac’s power button. As soon as you either hear the loud chime, or see the display light up - usually after a second or 2 - on your keyboard press [cmd] + [r] Keep these keys on your keyboard pressed until you either see an Apple Logo with a loading bar or a spinning gear.
    After a few minutes, you’ll be presented with a Utilities screen. This is the Recovery partition. If this step is already giving you problems, try using a USB-keyboard. It doesn’t have to be an Apple-keyboard. If you have a Windows-tailored keyboard laying around, use the “Windows-flag” key in stead of the [cmd]-key and it should also work.
    3/ Choose Disk Utility and click [continue]
    Disk Utility will display your computer’s harddrive in the left column. The default name for it is “Macintosh HD” and is usually the second one from the top. Click on it and click on the [verify disk] button. This will check your “Macintosh HD” harddrive partition for errors. If found, click [repair disk]  unless you have a Fusion drive in your Mac and it says [fix] instead of [repair disk] please tell us before you continue! For a screenshot of what I mean, check this article from Apple: http://support.apple.com/en-us/HT202574
    4/ Once done with the verifying or repairing of your “Macintosh HD” click [repair disk permissions]
    This will check your partition for permissions errors. A common myth about this feature is that it will fix all permissions issues on your Mac, which is not true, but it will fix most systemwide issues. Also, here is a list of error messages that you can safely ignore if they pop up:
    http://support.apple.com/en-us/HT203172
    5/ Lastly we shall do a permissions/Access Control List repair on specifically your user’s home folder with a somewhat hidden tool in the Recovery partition. Close Disk Utility and find the menu called “utilities” in the top left corner of your computer’s display. It’s in between the menus “edit” and “window” Don’t be confused with the menu called “os x utilities” 
    Choose Terminal. A somewhat old-fashioned looking window will pop up, waiting for a text command from you. This is the Terminal.
    After the # type: resetpassword and press return. Note that there is no space between ‘reset’ and ‘password’ 
    What you’ll see next is an rectangular window that gives you the option to reset passwords. We are not going to that, however. Instead, click on “Macintosh HD” at the top. In the pull-down menu below that, choose your user's accountname. Skip all the rest and at the very bottom click the [reset]-button.
    A spinning gear will appear and may stay on for a second or several minutes. It’s hard to predict exactly how long.
    If you have multiple users on your Mac, I advise you to repeat this step for all your users.
    We’re ready to reboot your Mac now. Click on the Apple Menu and choose “startup disk” Choose to boot from “Macintosh HD” Please let us know if this solved your issue, or if the steps above did not work, or could not be performed for some reason.

  • Slow Macbook pro. Can anyone help please?

    Hi Everyone.
    This is my first time here, so please go easy on me.
    I have a slow Macbook Pro. No idea why so I googled it and google suggested I get these details via Etresoft.
    Can anyone suggest why this machine is so slow after seeing this?
    Cheers
    DJP
    Problem description:
    Macbook Pro very slow
    EtreCheck version: 2.1.8 (121)
    Report generated 28 February 2015 8:52:24 pm NZDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Click the [Adware! - Remove] links for help removing adware.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
        MacBook Pro - model: MacBookPro9,2
        1 2.5 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 48
    Video Information: ℹ️
        Intel HD Graphics 4000
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: 0:7:53
    Disk Information: ℹ️
        APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 498.88 GB (167.59 GB free)
                Encrypted AES-XTS Unlocked
                Core Storage: disk0s2 499.25 GB Online
        HL-DT-ST DVDRW  GS41N 
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Computer, Inc. IR Receiver
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Adware: ℹ️
        Conduit [Adware! - Remove]
    Kernel Extensions: ℹ️
            /Users/[redacted]/Downloads/Plex Media Server.app
        [not loaded]    com.Cycling74.driver.Soundflower (1.5.1) [Click for support]
    Launch Agents: ℹ️
        [running]    com.conduit.loader.agent.plist [Adware! - Remove]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [not loaded]    com.gopro.stereomodestatus.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    User Launch Agents: ℹ️
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
        [loaded]    com.google.keystone.agent.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Mail    Application  (/Applications/Mail.app)
        Safari    Application  (/Applications/Safari.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
        CitrixICAClientPlugIn: Version: 11.4.3 - SDK 10.0 [Click for support]
        JavaAppletPlugin: Version: Java 7 Update 55 Check version
    User internet Plug-ins: ℹ️
        Google Earth Web Plug-in: Version: Unknown
    Safari Extensions: ℹ️
        NCH_EN
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        GoPro  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 498.88 GB Disk used: 331.29 GB
        Destinations:
            Data [Network]
            Total size: 2.00 TB
            Total number of backups: 34
            Oldest backup: 2014-07-08 22:39:15 +0000
            Last backup: 2015-02-28 07:39:17 +0000
            Size of backup disk: Excellent
                Backup size 2.00 TB > (Disk size 498.88 GB X 3)
    Top Processes by CPU: ℹ️
             4%    WindowServer
             0%    fontd
             0%    AppleSpell
             0%    notifyd
             0%    cloudpaird
    Top Processes by Memory: ℹ️
        159 MB    com.apple.WebKit.WebContent
        125 MB    Mail
        120 MB    mds_stores
        86 MB    Safari
        64 MB    WindowServer
    Virtual Memory Information: ℹ️
        1.49 GB    Free RAM
        1.61 GB    Active RAM
        459 MB    Inactive RAM
        732 MB    Wired RAM
        1.20 GB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Feb 28, 2015, 08:42:26 PM    Self test - passed
        Feb 28, 2015, 12:12:54 PM    /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-02-28-121254_ [redacted].crash

    Remove Conduit:
    http://www.thesafemac.com/arg-conduit/

  • Tried to upgrade to 10.10. Slowed MacBook Pro to a crawl, erased my mail and accounts and God knows what else. Need administratoro 10.10. Slowed MacBook Pro to a crawl, erased my mail and accounts and God knows what else. Need administrator password.

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    Tried to upgrade to 10.10. Complete meltdown. Erased all mail and accounts. Slowed MacBook Pro to a crawl. Says I need an administrator password, but can't get to passwords in email.

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