Another strange Cp4 crash

Question

I had a file that sat idle for about 20 minutes. Attempted to save and was notified that I did not have permission to save in this location or that the file was locked by another user. Background images disappeared on the screen, but other elements remained (captions, highlights, click boxes, etc.) and were just displayed on a white screen. Had to close Captivate and re-open my work.
The other person I worked with had no problems accessing and saving new versions of the file, but for some reason it fouled up on me. I've never had this happen before and was wondering why it happened and what I should do to avoid it happening again.

Answer 1

Hi there
I'm a bit perplexed and more than a bit concerned with something you said:
mheilZP wrote:
The other person I worked with had no problems accessing and saving new versions of the file, but for some reason it fouled up on me. I've never had this happen before and was wondering why it happened and what I should do to avoid it happening again.
This seems to infer that you are sharing the same project with another person? If I'm correct in my understanding, there are two major things wrong here.
1. You cannot share a project in a fashion where two or more users make edits to it at the same time. Doing so is an open invitation to disaster.
2. In order for two or more users to have access to the same Captivate project, it would have to exist on a network drive. Editing projects while they are stored on a network resource is another open invitation to disaster.
The bottom line here is that Captivate files must be edited from the local C drive by a single author. You may copy them to a network location for the purposes of backing them up, but that's it.
Cheers... Rick
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