Another user allegedly logged on to my iTunes

When I try to connect my iPod to my PC I receive a message is telling me that there is already someone using my iTunes software and therefore it cannot recognize my iPod. It asks me to "please ask the other user to log out". Well, there is no other user. iTunes is not open anywhere else on the PC. This just started happening today. Any ideas?

hi Kem!
hmmm. okay, try heading into your "user accounts" control panel, and making sure that "Fast User Switching is turned off in your logging on preferences.
then try restarting the PC, waiting for everything to settle down a bit, and then plugging the ipod in.
do you still get the message then?
love, b

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http://docs.info.apple.com/article.html?artnum=93764
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Robin

It was my friend Gail who was having problems. I finally went over to her house to check it out this morning, and found out she was logged on to her machine twice, once as herself and once under her guest account. She logged on to the guest account to check something or other out, and didn't realize there was a difference between "switch users" and logging off of one account and on to another. :-P
So the answer to your question is "Yes". Thanks for your time. I think we can count this issue as resolved.
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Another user allegedly logged on to my iTunes

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