Another user using ipod software error

When I try to update my ipod nano I get the message that another user on my computer is using the ipod software and it is unable to communicate with this ipod. All other users are logged off.
Any suggestions?

hiya!
this Katrina S post/thread might be of some help with that:
http://discussions.apple.com/thread.jspa?messageID=2139526&#2139526
love, b

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