"Another version of Creative Cloud desktop is currently running." Nope, it's not. Let me update!

I can't open the CC program to install Premiere for a work project. I have a CC membership. I need to udate, apparently, but I keep getting this error message. I have literally no other programs running. I can't open CC without update, and I can't even do that. I'm stuck. Help?

Hi Barn3398,
Please open task manager (ctrl+alt+delete) and go to processes tab.
There you should look for the process named CreativeCloud.exe. Select this process and then click on 'End Process'.
You can try to install the update now.
Thanks

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