Answer Machine for BT Freelance XB2500 does not op...

I have just purchased a quad set of BT XB2500 - these were to replace BT Struass 1500 Trio that went 'faulty'.
The fault was that when the answering machine switched in, it cut out and didn't offer the outgoing message and didn't record any messages. I purchased the XB2500 yesterday and upon setting them up and testing the answering machine.... I HAVE THE SAME PROBLEM!
I have had a look at the incoming line and there are 2 wires and no other connections/extensions on the system.
Can the incoming line affect the answerphone? It does seem a little odd. I have no other features set up on my line to affect it. I am totally lost and another £90 out of pocket.... can any body help?
Thanks J

did you get the problem sorted as i am having the same problem with my phone

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hi Phillip
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Hi,
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Thor.API.Exceptions.tcAPIException: Duplicate schedule item for a task that does not allow multiples.\
at com.thortech.xl.ejb.beansimpl.tcUserOperationsBean.provisionObject(tcUserOperationsBean.java:2925)\
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...skipped
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Answer Machine for BT Freelance XB2500 does not op...

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