Answer to problem of shuffle not working on windows

Question

I had all the problems I have seen posted on the boards. Windows not recognizing shuffle, then I-tunes not recognizing it, trouble updating, transfering files, on and on.
i did everything advised, reloaded itunes and updater several times updated the shuffle. nothing worked
i thougth it was problems with shuffle/windows. I got my shuffle from audible.com for signing up for 6 months. i sent one shuffle back, got a replacement. same story. then i talked them into sending me another one although i did not think this would work. Guess what! worked first time right out of box, no problems at all.
So basically 2 shuffles were defective. the Audible help guys said that a big lot of defective shuffles were sent out. not on purpose i assume but nontheless.
So my advise if you have this option is to bring it back, and get another one. that may be easier said than done but if you have a shuffle that does not work it is probably defective

Answer 1

I had problems with my shuffle playing audible files. Went to an Apple Store and they replaced the shuffle. Still wouldn't play the file. Downloaded a format 4 Audible Earshot and was able to play that fine. Down loaded my book again in format 3 and that played fine. I think it's a file size issue. I was able to play format 3 up to 60meg file but a format 4 89 meg file would not play. Anybody out there have a format 4 60meg file. My shuffle will play the smaller format 4 files so it's able to read a format 4. I've been able to play a format 3 up to 60meg (the largest I have). I have a iPod video and it's able to play the audible files fine so the file isn't corrupt. I can play the file off my Shuffle using iTunes fine again it points to the file is fine on the Shuffle but it can't handle the large file. If I have music files in front of the audible file they play fine but once it hits the audible file nothing works and I have to reset the Shuffle by power cycling.